Handles & Hinges

What Handles & Hinges does

Handles & Hinges UPVC Maintenance Ltd is a UK-based, privately held e-commerce specialist founded in 2001 and headquartered at The Swan Centre in Bolton. The company supplies replacement spare parts for UPVC double glazed windows and doors, serving domestic property owners undertaking DIY repairs, tradespeople (glaziers, window fitters, installers) sourcing components for repair and installation jobs, and facilities/property managers handling volume maintenance. Its catalog spans window handles (Espag, Cockspur, Tilt and Turn, and other variants), window hinges (including slimline, fire escape, and austenitic stainless steel for coastal areas), multipoint door locks and gearboxes, euro profile cylinders, letterboxes, gaskets and seals, trickle vents, restrictors, and ancillary installation tools and fixings, covering a deep roster of industry brands (Hoppe, Maco, ERA, Fullex, Fab and Fix, Fuhr, GU, Avocet, Securistyle, Mila, Cotswold, Titon, Trojan, Vitawin, Winkhaus, Yale) plus legacy systems from Anglian, Everest, and Safestyle.

The platform architecture is a BigCommerce storefront structured by product category and brand, augmented by a human-assisted photo identification service where customers email images of broken parts for staff to identify the correct replacement, plus an extensive content library of measuring guides and tutorial videos that supports self-diagnosis. The catalog includes specialty items such as discontinued and obsolete parts for older installations, gasket sample packs for trial purchases, and coastal-grade stainless steel hardware.

The business model is direct-to-consumer e-commerce with unit-level pricing (both inc. and ex. VAT displayed) and bulk/tub volume pricing for trade buyers; pricing spans items under £2 to premium security SKUs above £30. Revenue is generated through one-time product sales with same-day shipping for orders placed before 3pm and next-day delivery options, serving a UK-only customer base. The company employs 11-50 staff, has no external investors, has no parent company, and has not undertaken mergers, acquisitions, or restructuring events disclosed in the source material.

Name

Handles & Hinges

Legal name

Handles & Hinges UPVC Maintenance Ltd

Website

https://handlesandhinges.co.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Handles & Hinges is a UK e-commerce specialist founded in 2001 that supplies replacement spare parts for UPVC double glazed windows and doors, including handles, hinges, locks, gearboxes, gaskets, and seals, serving DIY homeowners, glaziers, installers, and commercial property managers across the United Kingdom.

Ownership category

akta.pro rank

Product category

Window and Door Hardware

NAICS

Hardware Retailers (44414)

akta.pro primary industry

Fasteners, Nails, Screws & Anchors Retail (CRAIADAC)

akta.pro secondary industry

Window Repair & Adjustment (Sashes, Balances, Hardware) (HSAGAEAB)

Keywords

• UPVC spare parts
• Double glazing hardware
• Window replacement parts
• Door hardware supplies
• Glazing installation tools

Headquarters

HQ city

Bolton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. E-commerce Product Sales: Direct online retail sales of UPVC door and window spare parts through their BigCommerce-powered website. Products include window handles, hinges, locks, gaskets, letterboxes, and accessories. Both individual consumer purchases and bulk/trade orders supported.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Handles & Hinges UPVC Maintenance Ltd supplies replacement hardware and spare parts for UPVC double glazed windows and doors, including handles, hinges, locks, gearboxes, cylinders, gaskets, letterboxes, trickle vents, security devices, and installation tools. The company sells primarily through its BigCommerce e-commerce website and supports customers with phone and photo-based part identification services. Both individual consumer purchases and bulk or trade orders are supported from their Bolton, UK headquarters, with same-day shipping offered for orders placed before 3pm.

Product overview

Handles and Hinges is a specialized e-commerce retailer offering replacement spare parts for UPVC double glazed windows and doors. The product portfolio centers on hardware components including window handles (Espag, Cockspur, Tilt and Turn, Monkey Tail, Fork, Hook Nosed, Spade variants), window hinges (Side hung, Top hung, Restricted, Fire Escape/Easy Clean, Slimline), window locks and espag mechanisms, door handles (multiple PZ measurements), multipoint door locks and gearboxes, letterboxes, hinges, gaskets and seals, trickle vents, and security restrictors. The business also supplies complementary accessories including glazing tools, screws and fixings, cleaning products, and safety equipment. Products cover numerous industry brands including Hoppe, Maco, ERA, Fullex, Fab and Fix, Fuhr, GU, Avocet, Securistyle, Saracen, Mila, Cotswold, Titon, Trojan, Vitawin, Winkhaus, and Yale, among others. The company operates as a parts specialist offering measurement guides, video tutorials, and identification assistance to help customers select correct replacement components.

Differentiator

Problem solved

Functional benefit

Products and services

• UPVC Window Handles Replacement handles for UPVC double glazed windows including Espag, Cockspur, Tilt and Turn, Monkey Tail, Fork, Hook Nosed, Spade, Plantation Shutter, and Anti Ligature variants in multiple finishes (White, Gold, Chrome, Silver Grey, Black). For homeowners and trade installers replacing broken window handles.
• Window Locks & Espag Mechanisms Locking mechanisms for UPVC windows including Espag type window mechanisms, shootbolts, and gearboxes from brands such as Saracen, Maco, Mila, GU, Trojan, and Vitawin. For homeowners and trade fitters replacing failed window locks.
• UPVC Window Hinges Replacement window hinges including Side hung, Top hung, Restricted, Fire Escape/Easy Clean, and Slimline variants in standard and Austenetic stainless steel (for coastal areas), sizes from 8 to 24 inches. For homeowners and trade fitters replacing broken or corroded window hinges.
• Window Handle Keys Replacement keys for window handles covering multiple brands including Avocet, WMS, B&P, Basta, Cego, Cotswold, Fab and Fix, Forma, Hoppe, Laird, Mila, Premier, Saracen, Securistyle, Shaw, Titon, Trojan, Vitawin, Winlock, and Yale. For homeowners who have lost keys for their locked window handles.
• Window Keeps & Stays Replacement keeps and strikers for window locking mechanisms, including roller keeps, tongue keeps, hook/deadbolt keeps, and adjustable latch/deadbolt centre keeps from Mila, GU, Fuhr, and universal brands. For replacing broken or worn keeps on UPVC windows.
• UPVC Window Gaskets & Seals Replacement seals for UPVC windows including Bubble gaskets, Flipper gaskets, Wedge/Push-in gaskets, E Gaskets, and Fir Tree gaskets from Extrudaseal and other manufacturers. A mixed sample pack is offered to let customers try before buying metres. For fixing draughts and replacing perished seals.
• Window Trickle Vents Trickle vents conforming to Building Regulations Approved Document F, available in various sizes (300mm-795mm) and colors (White, Brown, Oak/Tan, Brown/White combinations) from RW Simon. For compliance and background ventilation requirements.
• Window Restrictors & Extra Security Security and safety devices including Sash Secure sash jammers, Jackloc window restrictors, Cable restrictors from Cardea, Winkhaus locking restrictors, and ERA window snap locks for child safety and intruder prevention. For child-safety compliance and additional intruder resistance.
• Tilt and Turn Window Spares Replacement parts for tilt and turn windows including Fuhr Tipsafe, GU Unijet spares, and Maco Trend components. For homeowners and fitters servicing European-style tilt and turn windows.
• UPVC Door Handles Replacement door handles for UPVC doors available in multiple PZ measurements (48PZ, 68PZ, 70PZ, 85PZ, 92PZ, 95PZ, 117PZ) and finishes including White, Gold, Chrome, Silver Grey, and Black. For replacing broken or worn door handles on UPVC front and back doors.
• Letterboxes & Letterplates Replacement letterboxes and letterplates for UPVC doors available in White, Gold, Chrome, Silver, and Black finishes with matching or coordinating colors. For replacing damaged or failed letterboxes.
• UPVC Door Hinges Replacement hinges for UPVC doors including Butt hinges, Composite Door Hinges, Flag hinges, and Rebated butt door hinges. For replacing failed or worn door hinges on UPVC and composite doors.
• Multipoint Door Locks & Gearboxes Multipoint locking mechanisms and replacement gearboxes for UPVC doors from brands including AGB, Schuring, Avocet, AZBE, ERA, Fab and Fix, Ferco, Fullex, Fuhr, GU, Kenrick, KFV, Lockmaster, Maco, Mila, Millenco, Roto, Safeware, Securistyle, Sobinco, Vitawin, Winkhaus, Yale, and others. For replacing failed multipoint locks on UPVC doors.
• Door Lock Cylinders & Euro Barrels Replacement door lock cylinders and euro profile barrels including thumbturn cylinders for UPVC doors. For upgrading or replacing failed euro profile cylinders.
• Patio Door Parts Replacement parts for patio doors including handles, drive gears, rollers/wheels/sliders, track and guides, SI patio locks, foot covers, and seals. For repairing sliding patio doors.
• Bi Fold Door Spares Replacement parts for bifold doors. For homeowners and installers servicing bifold door systems.
• Sash Window Parts Replacement parts for sash windows. For repairing and maintaining vertical sliding sash windows.
• Secondary Double Glazing Spares Replacement parts for secondary double glazing installations. For maintaining internal secondary glazing units.
• Glazing and Repair Tools Tools for double glazing installation and repair including glazing tools, fitting jigs, templates, drill bits, drivers, rivet guns, and gasket tools. For trade fitters and serious DIY installers.
• Screws, Bolts & Fixings Fixings including self-tapping screws, window bolts, and fasteners for installing handles, hinges, and other window components. For installers and homeowners fitting replacement hardware.
• Cleaning & Maintenance Products UPVC window, door, and patio door cleaners for maintenance of double glazing installations. For routine cleaning and upkeep of UPVC frames.
• Clothing & Safety Equipment Safety clothing and equipment for glazing and repair work. For trade fitters working on glazing jobs.
• Sealants, Sprays & Consumables Sealants, sprays, and consumable materials for glazing and weatherproofing applications. For weatherproofing and sealing joints in double glazing installations.

Quantifiable outcome

• Parts available from all of the major brands
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• B&Q: UK's largest DIY chain, stocking window/door hardware, fixings and glazing tools. Comparable because it competes for the same end-customer DIY demand, but with a much larger scale and broader assortment than the niche specialist.
• Screwfix: UK's largest trade-focused hardware retailer with extensive screws, fixings, hinges, locks, and window/door hardware ranges. Comparable because it overlaps on the same core SKUs Handles & Hinges sells, but serves a far broader category breadth from a much larger footprint.
• Toolstation: UK trade counter and online retailer of hardware, fixings, and building components. Directly comparable SKU overlap (screws, hinges, locks) with Handles & Hinges, but with a much broader catalog and trade-counter channel.
• Wickes: UK home-improvement retailer selling door and window hardware alongside kitchens, bathrooms and building materials. Comparable as a UK DIY/trade retail competitor overlapping on handles, hinges and locks, though operating with a far wider category scope.

Others

• Amazon UK: General marketplace that lists competing third-party sellers of branded UPVC hardware, handles, hinges and cylinders. Relevant as an indirect competitive channel that can disintermediate specialist demand.
• eBay UK: Online marketplace where individuals and small sellers list new and used UPVC window/door spares. Functions as an indirect competitor for the same long-tail replacement-parts buyer.

Direct peers

• Door Superstore: UK online retailer of doors, door hardware, and complementary components. Comparable as a digital-first specialist serving tradespeople and homeowners buying replacement door parts.
• Ironmongery Direct: UK e-commerce specialist in door and window ironmongery, including handles, hinges, locks and cylinders. The closest direct peer given its overlapping online-only model and similar trade-focused replacement-parts positioning.
• UPVC Spares 4U: UK online retailer dedicated to UPVC window and door spare parts. A near-direct niche peer competing in the same e-commerce channel for the same replacement-parts buyer.

Emerging players

• Glazpart: UK-based manufacturer/supplier of glazing components including seals, packers and ancillary hardware. Comparable on product overlap (gaskets, glazing tools, ancillary trim), although operating one step upstream as a parts manufacturer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/handlesandhinges
• Xx.com/handleshinges

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Handles & Hinges