What Medical Optics does

Medical Optics (now operating under the Probo Medical brand) is a U.S.-based medical equipment repair and refurbishment company founded in 1997, headquartered in Tamarac, Florida, and operating as a subsidiary of Alpha Source Group. The company's core business is the repair and restoration of flexible and rigid endoscopes, surgical instruments, power tools, video/camera systems, and TEE probes, executed at ISO 13485:2016-certified facilities using a 24-step refurbishing process and advanced technical capabilities including laser welding, CCD chip repair, and paddle board repair. Medical Optics is differentiated by sole-source supply agreements with Japanese and German parts manufacturers for insertion tubes, CCD components, and rod lenses, enabling repairs that competitors cannot perform, and holds exclusive service provider status for GE HealthCare's iDXA and Prodigy equipment lines.

The company monetizes through five distinct revenue streams: (1) refurbished and new diagnostic imaging equipment sales (ultrasound, C-arm, CT, MRI, X-ray, nuclear medicine, PET/CT, BMD, endoscopy systems) sourced from major OEMs at a fraction of manufacturer list prices; (2) equipment rentals with flexible terms; (3) repair and maintenance services including field service, on-site repair, and preventive maintenance; (4) replacement parts and accessories with same-day shipping; and (5) hands-on service training courses for biomedical staff. Pricing structures include pay-as-you-go unit pricing, multi-year TotalFix Asset Management contracts with capped or flat-fee pricing, and annual field service contracts positioned at 20–50% savings versus OEM pricing. GTM is hybrid: enterprise field sales supported by 19 global service locations, inside sales (U.S./Canada/UK/France), e-commerce via probomedical.com, and channel partnerships through Vizient GPO agreements.

Medical Optics serves 28,340+ healthcare customers across hospitals, imaging centers, pregnancy resource centers, women's health practices, cardiology, pain management, and veterinary medicine, with operational reach spanning North America, South America, Europe, Asia, and Australia. The company's value proposition rests on longest-in-industry warranties (2 years on flexible endoscope insertion tubes, 1 year on rigid endoscopes), free shipping, free loaner programs (with over $1M in loaner inventory), 24/7 emergency response, and a real-time repair tracking portal. Service engineers average 25 years of OEM experience across all major imaging modalities.

Name

Medical Optics

Legal name

Medical Optics, LLC

Website

https://medicaloptics.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Medical Optics, operating under the Probo Medical brand, is a U.S.-based medical equipment repair and refurbishment company specializing in endoscope, surgical instrument, and TEE probe repair for hospitals, imaging centers, and specialty medical practices across North America, Europe, Asia, and Australia.

Ownership category

akta.pro rank

Product category

Medical Equipment Repair Services

NAICS

Surgical and Medical Instrument Manufacturing (339112), Surgical Appliance and Supplies Manufacturing (339113), Electromedical and Electrotherapeutic Apparatus Manufacturing (334510), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Surgical & Medical Instruments & Apparatus (3841), Ophthalmic Goods (3851)

akta.pro primary industry

Endoscopy Systems & Accessories (Scopes, Cameras, Light Sources, Insufflation) (HLAHADAB)

Keywords

• Medical equipment repair
• Endoscope refurbishment
• Surgical instrument repair
• Diagnostic imaging service
• TEE probe repair

Headquarters

HQ city

Tamarac

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Diagnostic Imaging Equipment Sales: Sales of new and refurbished diagnostic imaging equipment including ultrasound machines, C-arms, CT scanners, MRI scanners, X-ray machines, nuclear medicine, PET/CT, BMD, and endoscopy systems. Equipment sourced from major OEM brands at fraction of manufacturer prices.
2. Equipment Rentals: Rental programs for ultrasound machines, probes, and other diagnostic imaging equipment. Flexible rental options allow customers to access equipment without significant upfront investment.
3. Repair and Maintenance Services: Comprehensive repair services for endoscopes, surgical instruments, power tools, cameras, TEE probes, and other medical equipment. Includes field service, on-site repairs, and preventive maintenance.
4. Parts and Accessories Sales: Sales of replacement parts and accessories for diagnostic imaging equipment including transducers, MRI coils, CT parts, X-ray parts, and endoscopy components. Parts tested and certified at ISO 13485 facilities.
5. Training and Education Services: Service training courses for biomedical staff on ultrasound, BMD, nuclear medicine, CT, and other imaging modalities. Training held at various locations including Tampa FL, Jeffersonville IN, and Salt Lake City UT.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Medical Optics specializes in the repair, refurbishment, and restoration of medical equipment with a primary focus on flexible and rigid endoscopes, surgical instruments, surgical power tools, cameras, and TEE probes. The company operates ISO 13485 certified facilities and offers advanced repair capabilities including laser welding, CCD chip repairs, and paddle board repairs, alongside asset management programs, refurbished equipment sales, parts and accessories, and diagnostic imaging field service across North America, Europe, and other global markets.

Product overview

Medical Optics operates as a division of Probo Medical (formerly Medical Optics), offering specialized medical equipment repair and restoration services. The core product is its repair services division covering flexible and rigid endoscope repair, power tools and video repair, surgical instrument refurbishment, and TEE probe repair, all supported by advanced technical capabilities including laser welding and CCD repairs. The TotalFix™ Asset Management Program provides structured pricing options. As part of the broader Probo Medical platform, Medical Optics also supports diagnostic imaging equipment sales, rentals, and parts through the parent company's extensive portfolio of ultrasound machines, C-arms, CT scanners, MRI systems, and related accessories. The company provides end-to-end solutions from repair tracking and in-service training to refurbished equipment sales, serving clients throughout North and South America, Europe, Asia, and Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Endoscope Repair (Flexible & Rigid) Repair of all major brands of flexible and rigid endoscopes to OEM specifications, including advanced capabilities such as laser welding, CCD chip repairs, and paddle board repairs. Serves hospitals, imaging centers, and specialty practices with 2-year warranty on flexible endoscope insertion tubes and 1-year warranty on rigid endoscopes.
• Power Tools & Video Repair Repair and maintenance of surgical power tools, cameras, light sources, and other components, including CCD video chip repair, wire harness replacements, and video hub repairs.
• Surgical Instrument Repair Complete refurbishing capabilities on all makes of micro surgical instruments, including repairs conducted under high-powered microscopes for accuracy.
• TEE Probes Repair Certified TEE (Transesophageal Echocardiography) transducer repair services offering significant cost-savings versus replacement, with advanced test capabilities and a loaner pool for popular models.
• Other Equipment Repair Repair capabilities for diamond knives, fiber optic cables, and Olympus endo eye equipment, backed by over 20 years of experience.
• TotalFix Asset Management Program Comprehensive asset management program offering capped pricing for flexible scopes and flat fee pricing for rigid scopes, providing structured pricing and tracking for medical equipment fleets.
• Diagnostic Imaging Field Service Multi-vendor field service for diagnostic imaging equipment including CT, MRI, C-arm, X-ray, nuclear medicine, PET/CT, BMD, cath lab, and ultrasound, with 24/7 emergency response and over $1 million in loaner inventory.
• Medical Equipment Parts & Accessories Replacement parts for ultrasound, BMD, C-arm, nuclear medicine, MRI, X-ray, catheter, PET/CT, CT, and endoscopy equipment, tested and guaranteed with same-day shipping capability.
• Endoscopy Equipment (New & Refurbished) New and refurbished endoscopy equipment including flexible endoscopes, rigid endoscopes, video processors, camera heads, and ultrasonic miniature probes from brands such as ACMI, Karl Storz, Olympus, Pentax, and Stryker.
• Service Training Courses Hands-on service training for GE, Philips, Siemens, and other diagnostic imaging systems including ultrasound, BMD, nuclear medicine, and SPECT/CT equipment, taught by service and repair professionals.
• Diagnostic Imaging Equipment Rentals Rental programs for ultrasound machines, probes, and other diagnostic imaging equipment, allowing customers to access equipment without significant upfront investment.

Quantifiable outcome

• Save 20-50% over manufacturer prices with Probo's field service offerings
• +5 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• SpecsaverscoreStrategic or Co-development Partner · 5 March 2026Specsavers has entered a partnership with Medical Optics to create a digitally linked eye care pathway for patients in Dublin and surrounding counties. Under the model, optometrists will send patient scans directly to Medical Optics ophthalmologists for clinical review, with guidance provided typically within two working days, aiming to reduce waiting times and improve access to specialist care. The 'Total Care' model represents the beginning of expanding specialist access across Ireland.
• Alpha Source GroupflagshipOthersMedical Optics is an Alpha Source Group company. As part of Alpha Source Group, Medical Optics extends the life and enhances performance of medical equipment for healthcare technology professionals and hospital systems. Alpha Source Group also includes Alpha Source, BC Technical, and other subsidiaries.
• VizientcoreChannel Partner/ Reseller/ DistributorMedical Optics has National Endoscope & Instrument Repair Agreements with Vizient, a Group Purchasing Organization (GPO). This provides access to healthcare facilities through GPO contracts.
• Japanese Parts ManufacturerscoreTechnology or IntegrationSole source agreements with Japanese parts manufacturers for insertion tubes and CCD chip components for endoscope repairs.
• German Parts ManufacturerscoreTechnology or IntegrationSole source agreements with German parts manufacturers for rod lenses enabling advanced endoscope repairs that competitors cannot perform.
• GE HealthCarecoreTechnology or IntegrationProbo Medical is the exclusive service provider for all GE HealthCare iDXA and Prodigy equipment. Authorized and certified by GE HealthCare on installations, apps training, and remote & on-site service. Sells and services GE ultrasound, BMD, and other GE imaging equipment.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Avante Health Solutions: Provider of new and refurbished medical equipment, parts, and service across surgical and imaging modalities. Comparable in the refurbished equipment and parts sales business.
• TRIMEDX: Independent medical equipment service and asset management provider for hospitals, offering multi-vendor clinical engineering services similar to Medical Optics' field service and TotalFix programs. Closest independent peer in third-party medical equipment services.
• BC Technical: Sister company under Alpha Source Group providing diagnostic imaging equipment service, sales, and parts. Directly comparable as a peer within the same corporate family offering overlapping imaging service capabilities.
• Probo Medical (parent/sister brand): Probo Medical is the corporate parent/umbrella brand of Medical Optics, offering diagnostic imaging equipment sales, rentals, and multi-vendor service across the same modalities. Same operational entity, complementary service line.
• Agiliti Health: Major provider of medical equipment rental and services to hospitals, including equipment management and repair. Directly comparable in offering rental fleets, on-site service, and managed equipment programs to healthcare providers.
• Block Imaging International: Refurbished medical imaging equipment reseller and service provider for MRI, CT, ultrasound, and X-ray. Direct competitor in the refurbished diagnostic imaging market that Medical Optics also serves.

Broad incumbents

• Stryker: Large medical device manufacturer offering endoscopy, surgical instruments, and equipment service contracts. Competes broadly across Medical Optics' core repair categories as both OEM and service provider.
• Hologic: Women's health and diagnostic imaging equipment OEM (including BMD systems). Comparable as an OEM whose installed base Medical Optics services through multi-vendor contracts.
• Karl Storz: Major endoscope and surgical instrument OEM with a broad service network. Overlaps with Medical Optics in rigid and flexible endoscope repair as both OEM-direct provider and equipment source.
• Olympus Corporation: Dominant endoscope OEM whose installed base Medical Optics repairs. Broad incumbent that competes both through direct authorized service and as the source of the equipment being repaired.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/medicaloptics
• Facebookfacebook.com/medical-optics-226637024064528
• LinkedInlinkedin.com/company/2529889

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Optics