TOTAL SUPPORT

What TOTAL SUPPORT does

株式会社トータルサポート (Total Support Co., Ltd.) is a privately held Japanese general trading company (総合商社 / sogoshosha) founded in 2018 and headquartered in Kobe (神戸市中央区). The company positions itself as a one-stop cost reduction partner for Japanese small and medium enterprises, offering a horizontally diversified portfolio of business support services. Its service catalog spans M&A advisory for SMEs (中小企業M&A), management consulting, legal information services, business process outsourcing, system development (including inventory/order management, attendance automation, and HR efficiency systems), overseas human resources training through its sub-brand 日本国際アカデミー (Japan International Academy), automotive-related services, a business school program, subsidy/grant consulting, and a forthcoming corporate card offering.

The company's underlying technology is limited to its system development service line, which delivers custom software for business process optimization and digital transformation rather than a unified proprietary platform. No proprietary software product, mobile application, API, or AI/ML capability is disclosed; the technology stack appears to consist of bespoke client implementations rather than a packaged product. No patents, trademarks, certifications, or third-party technology partnerships are on record.

Commercially, the company operates a direct sales-led go-to-market model, acquiring customers primarily through website inquiry forms on its corporate site (total-support-ltd.com) and delivering tailored, quote-based proposals per engagement. Pricing is not publicly disclosed and is provided on a consultation basis. Revenue streams are concentrated in three professional services categories — consulting and advisory, system development, and outsourcing — all targeting the SME segment. The company is independently operated with no disclosed parent, subsidiaries, external investors, or funding history, and serves only the domestic Japan market.

Name

TOTAL SUPPORT

Legal name

株式会社-total-support

Website

https://total-support-co.jp

Company type

Private

Founded year

2018

Operating status

Operating

Short description

株式会社トータルサポート (Total Support Co., Ltd.) is a privately held Kobe-based general trading company providing cost-reduction consulting, M&A advisory, system development, outsourcing, and business support services to Japanese small and medium enterprises since 2018.

Ownership category

akta.pro rank

Product category

Business Consulting & Advisory Services

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), All Other Business Support Services (561499), Other Support Services (5619)

SIC

Services-Management Consulting Services (8742), Services-Management Services (8741), Services-Miscellaneous Business Services (7380)

akta.pro primary industry

Contract Administration Support (PO/Contract Compliance) (BPAAAJAE)

Keywords

• SME M&A advisory
• Business consulting services
• Cost reduction outsourcing
• Custom system development
• Foreign technical intern training

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Consulting and Advisory Services: Revenue generated through M&A advisory services for small and medium enterprises, management consulting, and legal information services. The company acts as a comprehensive trading company providing cost reduction solutions and business support services.
2. System Development Services: Custom software and system development services for business process optimization, digital transformation, and operational efficiency improvements.
3. Outsourcing Services: Business process outsourcing solutions provided to client companies.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

TOTAL SUPPORT is a Japanese general trading company (経費削減の総合商社) that provides diversified business support services to small and medium enterprises, including SME M&A advisory, management consulting, custom system development, business process outsourcing, legal information, overseas HR training (Japan International Academy), automotive services, corporate cards, business school programs, and subsidy/grant consulting. Services are delivered as professional engagements initiated through website-based consultation requests and tailored proposals.

Product overview

TOTAL SUPPORT is a comprehensive trading company (総合商社) focused on expense reduction and business support services. The company operates as a multi-service provider offering a diverse portfolio of business solutions including: overseas human resources training through Japan International Academy (日本国際アカデミー), SME M&A advisory services, business consulting, legal information services, outsourcing, automotive services, system development (including inventory/order management systems, attendance management, and HR efficiency systems), corporate card services, business school programs, and subsidy/grant consulting. The product portfolio is structured as a collection of interconnected business services rather than a unified software platform, with system development being the primary technology-focused offering that includes specific solutions like inventory management systems and automation tools.

Differentiator

Problem solved

Functional benefit

Brands

• 日本国際アカデミー (Japan International Academy): Foreign technical intern training program operator that develops international human resources

Products and services

• Japan International Academy (日本国際アカデミー) - Foreign Technical Intern Training Overseas human resources education program that trains foreign technical intern trainees and develops international workforce for Japanese enterprises.
• SME M&A Advisory Service M&A advisory services specialized for small and medium enterprises, assisting business owners in transitioning their companies to the next stage.
• Business Consulting Service End-to-end management consulting covering strategy to execution of specific business improvement measures for Japanese enterprises.
• Legal Information Service Legal support services that help solve various corporate-law-related questions and problems for client companies.
• Business Process Outsourcing Service Business process outsourcing solutions provided to Japanese enterprise clients.
• Automotive-Related Business Service Vehicle-related business services offered to Japanese enterprise clients.
• Custom System Development Service Custom systems development including inventory and order management systems, attendance management automation, and HR business efficiency systems for Japanese enterprises.
• Business School Program Business education and training programs for enterprises and business owners.
• Subsidy/Grant Consulting Service Consulting services supporting government subsidy and grant applications for Japanese enterprises, including manufacturers in metal processing.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights3 records

Direct peers

• M&A Capital Partners: Listed Japanese SME M&A advisory firm. Overlaps with Total Support's SME M&A advisory service in target customer (SME owners seeking succession), deal-size band, and advisory-led business model.
• Nihon M&A Center (日本M&Aセンター): Japan's leading dedicated SME M&A advisory platform. Directly comparable to Total Support's 中小企業M&A service line — both target succession-driven M&A for Japanese small and medium enterprises, though Nihon M&A Center operates at substantially larger scale and brand recognition.
• Yamada Consulting Group (山田コンサルティンググループ): Listed Japanese consulting group offering multi-line advisory to SMEs including M&A, management consulting, and DX. Directly comparable to Total Support's broad service portfolio aimed at SME owners.
• Funai Soken (船井総合研究所): Major Japanese management consulting firm serving SMEs with strategy, M&A, HR, and DX advisory. Comparable to Total Support in customer segment (Japanese SMEs), advisory-led GTM, and multi-line service breadth.
• Mirai Consulting (みらいコンサルティング): Japanese SME-focused professional services firm offering accounting, M&A, and business consulting. Highly comparable to Total Support's blended advisory and finance/legal-information offerings for SME clients.
• Frontier Management (フロンティアマネジメント): Boutique Japanese M&A and management consulting firm focused on SMEs and mid-market companies. Closely comparable to Total Support's combined M&A advisory + business consulting offering for owner-led Japanese firms.
• SMS Co., Ltd. (SMS): Japanese BPO and outsourcing services provider serving SMEs and enterprises. Comparable to Total Support's アウトソーシング (outsourcing) line and broader SME cost-reduction service model.

Broad incumbents

• Outsourcing Inc. (アウトソーシング): Large Japanese BPO/staffing group offering outsourced services across multiple verticals. Comparable in service category (BPO/outsourcing for Japanese businesses) but operates at much larger scale and broader portfolio than Total Support.
• KPMG AZSA LLC: Big-4 Japanese member firm offering management consulting, deal advisory, and tax. Comparable in consulting/M&A advisory category to Total Support, but serves mid-market and large enterprises with much deeper resources.

Others

• Relo Group (リログループ): Japanese HR and global mobility services group. Compares to Total Support's HR/foreign-talent training sub-brand 日本国際アカデミー in addressing workforce development needs for Japanese businesses, though Relo operates at significantly larger scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TOTAL SUPPORT