Catholic Family Center

What Catholic Family Center does

Catholic Family Center, legally Catholic Charities Family and Community Services (CCFCS), is a 501(c)(3) non-profit human services agency operating as a division of Catholic Charities of the Diocese of Rochester. Founded circa 1921, the organization delivers integrated social services across ten program lines: Behavioral Health, Coordinated Care, Employment and Independence, Housing and Stabilization, Intellectual and Developmental Disabilities, Refugee and Immigration Services, Support for Families and Children, Care Management, HIV/AIDS support, and Older Adults services. Target beneficiaries are vulnerable populations in the Rochester and Finger Lakes region of New York facing addiction, mental illness, HIV, poverty, developmental disabilities, immigration challenges, and aging-related needs.

Service delivery is community-based and in-person, conducted through three physical locations: administrative headquarters at 79 N Clinton Ave in Rochester, programs-and-services sites at 87 N Clinton Ave and 1099 Jay Street Building J, and a Finger Lakes regional office in Penn Yan. The underlying operating model is a coordinated care platform that connects clients across multiple service lines and life stages, supported by referrals from hospitals, schools, and government agencies, and partnerships including United Way of Greater Rochester and the Finger Lakes. The organization is led by CEO Lori VanAuken, with Stephanie Schaeffer as board chair.

The revenue model is hybrid: government contracts and grants (likely Medicaid, refugee resettlement, and behavioral health), fee-for-service billing (with online payment via BalanceCollect), charitable contributions from individuals, corporations, and foundations, and event-driven fundraising anchored by the annual Blue & White Luncheon. Services are provided at no cost or reduced cost to eligible clients. The organization does not publish financial results, has no disclosed funding rounds, and has no recorded M&A, technical IP, or product launches beyond facility-based expansions such as Alexander House.

Name

Catholic Family Center

Legal name

Catholic Charities Family and Community Services

Website

https://cfcrochester.org

Company type

Private

Founded year

1921

Operating status

Operating

Short description

Catholic Charities Family and Community Services (CCFCS) is a 501(c)(3) non-profit, founded circa 1921, providing integrated behavioral health, housing, employment, refugee, disability, and senior services to vulnerable populations across Rochester and the Finger Lakes region of New York.

Ownership category

akta.pro rank

Product category

Nonprofit Human Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411), Temporary Shelters (624221)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Human services
• Behavioral health services
• Housing stabilization programs
• Refugee resettlement services
• Developmental disabilities support

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Infrastructure

Revenue model

1. Charitable Contributions and Donations: The organization accepts donations from individuals, corporations, and foundations. The Blue & White Luncheon serves as an annual fundraising event. Donations are tax-deductible as the organization is a registered 501(c)(3) nonprofit.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Catholic Family Center (Catholic Charities Family and Community Services) delivers an integrated suite of human services across behavioral health, housing stabilization, employment assistance, refugee resettlement, intellectual and developmental disabilities support, family and children services, HIV/AIDS support, and senior care. The agency coordinates care for vulnerable individuals and families in the Rochester, NY and Finger Lakes regions, providing services at no cost or reduced cost to eligible clients.

Product overview

Catholic Charities Family and Community Services (CCFCS) is a nonprofit human services agency providing a comprehensive portfolio of social services. The organization operates as a unified service delivery model offering ten distinct service programs including Behavioral Health, Coordinated Care, Employment and Independence, Housing and Stabilization, Intellectual & Developmental Disabilities, Refugee & Immigration Services, Support for Families and Children, Care Management, HIV/AIDS support, and Older Adults services. These services are designed to address the complex needs of vulnerable populations across all stages of life, with a focus on helping individuals achieve independence and dignity while facing challenges such as addiction, aging, mental illness, HIV, poverty, developmental disabilities, and immigration.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Mental health and behavioral health services supporting individuals and families facing addiction, mental illness, and related challenges in the Rochester and Finger Lakes regions.

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and major.

• Catholic Charities Diocese of RochestercoreOthersCCFCS is a division of Catholic Charities of the Diocese of Rochester. The organization operates as part of the larger Catholic Charities network, which provides organizational oversight, shared resources, and alignment with the Catholic mission of service to the community.
• United Way of Greater Rochester and the Finger LakesmajorGTM or Marketing PartnerUnited Way of Greater Rochester is listed as a partner organization, indicating collaborative relationships in community service delivery and shared commitment to addressing social needs in the Greater Rochester and Finger Lakes region.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Catholic Charities USA: National umbrella network for diocesan Catholic Charities agencies including CCFCS's parent. Operates a far broader portfolio across the U.S. and provides shared advocacy, funding, and best-practice infrastructure directly relevant to CCFCS's operating model.
• Rochester Regional Health: Large regional health system operating in the same Rochester geography with overlapping behavioral health and care-management programs; represents both a potential clinical referral partner and a broader-scale competitor for state and Medicaid contracts.
• Catholic Charities of the Diocese of Rochester: CCFCS's parent organization and the regional Catholic Charities entity that also operates parish-based and other human services programs across the same Rochester/Finger Lakes geography. Directly comparable in mission, funding base, and Diocesan governance.
• The Salvation Army (National): National-scale faith-based social services organization with parallel programs in housing, behavioral health, and family support; comparable in mission and funding model to CCFCS but operating at far greater geographic scale.

Direct peers

• Volunteers of America Upstate New York: Faith-affiliated nonprofit providing behavioral health, housing, and senior services across Upstate New York — directly overlapping with several of CCFCS's core service lines and serving similar vulnerable populations.
• Salvation Army of Greater Rochester: Faith-based nonprofit delivering overlapping human services — emergency housing, food assistance, addiction recovery, and family support — to vulnerable populations in the same Rochester geography.
• Jewish Family Service of Rochester: Faith-affiliated community services agency in Rochester providing counseling, case management, refugee support, and senior services — closely parallel to CCFCS's integrated model in the same local market.
• United Way of Greater Rochester and the Finger Lakes: Regional funder and convener of human services in the Rochester/Finger Lakes market; a listed CCFCS partner. Operates adjacent community-impact programs and represents both a collaborator and a partial substitute for donor-funded human services in the same region.
• Goodwill of the Finger Lakes: Regional nonprofit providing employment training, job placement, and disability services across the same Finger Lakes geography, with a comparable mission to CCFCS's Employment & Independence and I/DD service lines.

Regional players

• Catholic Charities of Buffalo: Diocesan Catholic Charities agency in neighboring Western New York. Operates a comparable portfolio of human services under the same Catholic Charities network and mission, illustrating the regional peer set CCFCS belongs to.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/fcscharitiesroc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic Family Center