What Krystal Logistics does

Krystal Logistics is a privately held third-party logistics provider (3PL) and Non-Vessel Operating Common Carrier (NVOCC) founded in 2000 and headquartered in Miami, Florida. The company offers an integrated suite of international freight forwarding and logistics services centered on three core transportation modes — ocean freight (FCL/LCL, breakbulk, refrigerated, RO.RO.), air freight (charter, temperature-controlled, oversized), and ground transportation (FTL/LTL with GPS tracking) — complemented by bonded warehousing (112,000+ sq ft in Miami with 45 docks and 6,000+ pallet positions), customs brokerage across US, Panama, Colombia, Ecuador, and Peru ports, and 24/7 distribution and fulfillment services. Operations are delivered through owned offices in Miami, Panama City, Guayaquil, and São Paulo, with strategic partner coverage extending service to 100+ destinations across the Americas.

The company's technology stack is built around third-party and standard logistics tooling: a web-based live tracking portal powered by Magaya, GPS-enabled fleet tracking, a warehouse management system with real-time dashboards, and barcode/weighing/dimensioning/imaging hardware for fulfillment accuracy. No proprietary AI/ML capabilities are disclosed; the technology positioning emphasizes operational reliability, cargo visibility, and integrated multi-modal coordination rather than algorithmic differentiation.

Krystal generates revenue through three primary streams: transaction fees on freight forwarding (ocean, air, ground), recurring warehouse storage and distribution contracts, and professional service fees for customs brokerage. Pricing is quote-based and not publicly disclosed, depending on cargo type, volume, route, and service requirements. The go-to-market is enterprise-focused B2B field sales targeting importers, exporters, e-commerce businesses, and retail companies, with a reported base of 522+ associated companies served by 115 bilingual logistics experts. The company is a member of the World Cargo Alliance network and holds C-TPAT certification, supporting its positioning as a mid-market Americas-focused freight forwarder rather than a global tier-one player.

Name

Krystal Logistics

Legal name

Krystal Logistics

Website

https://krystallogistics.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Krystal Logistics is a Miami-headquartered 3PL and NVOCC founded in 2000, offering ocean, air, and ground freight forwarding, bonded warehousing, customs brokerage, and distribution services to importers, exporters, e-commerce businesses, and retailers across the Americas via owned offices in four countries and a 100+ destination partner network.

Ownership category

akta.pro rank

Product category

Freight Forwarding and Logistics Services

NAICS

Freight Transportation Arrangement (48851), Freight Transportation Arrangement (4885), Specialized Freight (except Used Goods) Trucking, Long-Distance (48423), Marine Cargo Handling (488320)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210), Deep Sea Foreign Transportation Of Freight (4412)

akta.pro primary industry

Cross-Border Transportation Management (Customs-Integrated) (TLAIAEAI)

akta.pro secondary industries

Freight Brokerage (Truckload/LTL/Intermodal) (TLAIAEAC), Secure / High-Value Warehousing (Cage/Vault/Controlled Access) (TLAIACAG), High-Value / Secure E-commerce Fulfillment (Electronics, Luxury) (TLAIADAI)

Keywords

• Freight forwarding
• Customs brokerage
• Third-party logistics
• Ocean air freight
• Warehousing distribution

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Freight Forwarding Services: Core revenue from freight forwarding across air, ocean, and ground transportation. Services include FTL/LTL shipments, FCL and LCL ocean shipments, air cargo, and specialized cargo handling including refrigerated and oversized cargo
2. Warehousing and Distribution Services: Warehouse storage services with over 112,000 sq ft of facility space. Includes pick and pack, fulfillment services, inventory management, packaging, repackaging, labeling, cross-docking, and distribution services 24/7
3. Customs Brokerage Services: Professional customs agents providing import clearance, customs brokerage, and compliance services across US, Panama, Colombia, Ecuador and Peru ports

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Krystal Logistics is an NVOCC, carrier, and 3PL provider offering international freight forwarding across ocean, air, and ground modes, complemented by bonded warehousing, customs brokerage, distribution/fulfillment, and specialized cargo handling. Services are delivered through owned offices in the US, Panama, Ecuador, and Brazil, with partner network coverage to 100+ destinations across the Americas.

Product overview

Krystal Logistics is a third-party logistics (3PL) provider and NVOCC (Non-Vessel Operating Common Carrier) offering an integrated suite of freight forwarding and logistics services across the Americas. The portfolio centers on three core transportation modes — Ocean Freight, Air Freight, and Ground Transportation — supported by complementary value-added services: Warehouse Services (bonded storage, cross-docking, consolidation), Customs Services (customs brokerage, ISF filing, automated manifest), and Distribution Services (order fulfillment, inventory management, pick-and-pack). Special Cargo Handling extends capabilities to refrigerated, oversize, fragile, and hazardous materials. Services are delivered through company-owned offices in Miami, Panama, Ecuador, and Brazil, with coverage to over 100 destinations via strategic partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Ocean Freight International ocean transportation services offering FCL (Full Container Load) and LCL (Less than Container Load) shipments, breakbulk cargo, heavy machinery, refrigerated cargo, and RO.RO. (Roll-on/Roll-off) services for automobiles and wheeled cargo. For importers and exporters across the Americas.
• Air Freight Complete air cargo solutions including charter services, fragile cargo handling, temperature-controlled shipping (2-8°C to deep freeze), and oversize cargo transportation. For time-sensitive and specialized shipments.
• Ground Transportation Inland trucking services offering FTL (Full Truckload) and LTL (Less Than Truckload) shipments with GPS-enabled fleet tracking and specialized breakthrough cargo handling across all US states.
• Warehouse Services Over 120,000 square feet of bonded warehouse space with 24/7 video surveillance, alarm systems, fire suppression, and real-time monitoring. Offers storage, consolidation, cross-docking, and temperature-controlled storage services.
• Customs Services Customs brokerage including import clearance, customs entry, transit bond, importer security filing (ISF-5 and ISF-10), and automated manifest system processing. Services available at US ports, Panama, Colombia, Ecuador, and Peru.
• Distribution Services Order processing, inventory management, pick and pack, fulfillment services, cross-docking, and retail and direct-to-consumer distribution available 24/7/365.
• Special Cargo Handling Specialized handling for building materials, heavy machinery, air conditioning equipment, customs-bonded cargo, electronic equipment, automobiles, machine and motor parts, food and beverages, consolidated cargo, and refrigerated cargo.

Quantifiable outcome

• Over 21 years of freight forwarding experience in the Americas
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core, minor and supporting.

• World Cargo Alliance (WCA)coreStrategic or Co-development PartnerKrystal Logistics holds membership in the World Cargo Alliance network, providing access to global logistics coverage and partner support across international shipping routes. WCA is one of the world's largest independent freight forwarding networks.
• GKF NetworkminorChannel Partner/ Reseller/ DistributorGKF Network partnership shown in footer logos, representing a logistics network alliance for extended coverage.
• C-TPAT (Customs-Trade Partnership Against Terrorism)coreStrategic or Co-development PartnerKrystal Logistics is a member/partner of C-TPAT, participating actively in combating terrorism and working to secure supply chains and borders. This certification enables faster customs clearance and enhanced security measures.
• Strategic Partners (Brazil, Colombia, Mexico, Chile, Argentina, Central America)supportingChannel Partner/ Reseller/ DistributorStrategic partners across Latin America extending Krystal's coverage to Brazil, Colombia, Mexico, Chile, Argentina and Central America, enabling comprehensive regional logistics services.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Agility Logistics: Global logistics provider operating in freight forwarding, contract logistics, and supply chain solutions across emerging markets including Latin America. Comparable to Krystal in cross-border emerging market forwarding and integrated logistics services.
• C.H. Robinson Worldwide: Major US-headquartered freight broker and 3PL providing truckload, intermodal, ocean, and air services with technology-enabled platform Navisphere. Comparable to Krystal's freight brokerage and forwarding activities, especially on North America-Latin America trade lanes.
• DB Schenker: Major global logistics provider offering integrated freight forwarding, contract logistics, and supply chain management. Competes with Krystal across air, ocean, and land freight forwarding and warehousing, particularly on cross-border Americas and Europe-LATAM trade routes.
• CEVA Logistics: Global 3PL and contract logistics provider owned by CMA CGM, offering freight management, warehousing, and supply chain solutions. Comparable to Krystal across ocean freight forwarding (via CMA CGM vessel access), contract logistics, and customs services.
• Kuehne+Nagel: One of the world's largest freight forwarders with leading market share in sea logistics and air freight. Comparable to Krystal in offering integrated ocean/air/road forwarding and contract logistics, but at global scale with significantly larger technology investments and customer base.
• DSV A/S: Global freight forwarding and logistics giant offering air, sea, and road freight plus contract logistics. Direct competitor to Krystal on international forwarding lanes, though DSV operates at vastly greater scale with global infrastructure and broader service portfolio.

Emerging players

• Flexport: Digital-native freight forwarder offering online booking, tracking, and customs brokerage. Represents the technology-driven competitive threat to traditional forwarders like Krystal, particularly on ocean and air freight where digital procurement is gaining share.

Direct peers

• Hellmann Worldwide Logistics: German-headquartered global freight forwarder with strong presence in Latin America and similar product mix (air, ocean, road, customs, warehousing). Closely comparable to Krystal as a mid-to-large forwarder specializing in cross-border trade and customs-integrated services.

Regional players

• Crowley Maritime Corporation: US-based maritime and logistics company with deep Latin America and Caribbean trade lane expertise, offering ocean freight, freight forwarding, and customs brokerage. Directly comparable to Krystal's ocean freight and LATAM-focused forwarding services.
• Trafcon Logistics: Latin America-focused freight forwarder and logistics provider with offices across Central and South America. Comparable to Krystal as a regional player focused on cross-border Americas trade, customs clearance, and integrated logistics services for LATAM markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/krystallogistics
• LinkedInlinkedin.com/company/krystal-logistics-usa-inc
• Instagraminstagram.com/krystal.logistics

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Krystal Logistics