Digital Links

What Digital Links does

Digital Links Pty Ltd is an Australian private IT services company headquartered in Parramatta, Sydney, founded by three individuals and operating as a self-described global company with clients across Australia and Asia. Its offering spans four service pillars: managed IT services (business support, disaster recovery, managed IT, vendor management, VoIP, and specialized medical and education IT), cloud and infrastructure (cloud computing, hosted Exchange, Office 365 resale, network services, colocation, and VPS), development and digital marketing services (web and mobile development, graphic design, SEO and social media marketing, learning management), and physical security systems (CCTV/visual surveillance, biometric and RFID access control, parking management, and mechanical security). The company serves a long-tail base of small and medium enterprises, mid-size businesses, medical centers, and educational institutions.

Underlying technology is built primarily on third-party platforms rather than proprietary IP: Microsoft for cloud productivity and hosted Exchange, Cisco and Fortinet for networking and security infrastructure, Hikvision for video surveillance, and Anviz and HID for biometric and access control hardware. Digital Links positions itself as an integration and delivery layer, combining these technologies into bundled IT-and-physical-security offerings sold to customers that lack in-house technical depth.

The business model mixes recurring and transactional revenue. Managed IT services and Office 365 subscriptions provide recurring monthly or annual revenue; hardware sales flow through an E-Store self-service channel; and professional services, network design, and implementation work contribute project-based revenue. Go-to-market is sales-led, combining direct sales to enterprise and mid-market accounts with self-service e-commerce for security products, supported by a partner stack (Microsoft, Cisco, HP, Dell, Fortinet, Anviz, HID, Cyberoam, MSPAlliance) that enables both solution delivery and equipment sourcing through a global network of business associates.

Name

Digital Links

Legal name

Digital Links Pty Ltd

Website

https://digitallinks.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Digital Links Pty Ltd is an Australian IT services and security systems provider offering managed IT, cloud, and physical security solutions to SMEs, medical centers, schools, and mid-size enterprises across Australia and Asia.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Advertising, Public Relations, and Related Services (5418)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industry

Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)

Keywords

• Managed IT services
• Cloud computing solutions
• Security surveillance systems
• Network infrastructure services
• IT consulting services

Headquarters

HQ city

Parramatta

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. IT Services and Managed Services: Ongoing managed IT services including business support, vendor management, and technical support (24/7 live support)
2. Cloud Solutions Reselling: Reselling of Microsoft Office 365 plans at various tiers (Business Essentials, Business, Business Premium, Enterprise E3) with per-user monthly subscriptions
3. Security Systems and Hardware: Sale and installation of security systems including CCTV, visual surveillance, biometric/RFID systems, parking management, and mechanical security through e-commerce platform
4. Professional Services and Consulting: Professional services including network design and deployment, colocation services, hosted exchange migration, and technical consulting

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Digital Links provides managed IT services, cloud computing solutions, and integrated physical security systems for SMEs and mid-size enterprises across Australia and Asia. Core offerings include 24/7 IT support, cloud hosting (including resold Microsoft Office 365, Hosted Exchange, VPS, and colocation), network design and deployment, CCTV surveillance, biometric/RFID access control, parking management, mechanical security, and development services (web, mobile, graphic design, social media marketing, learning management).

Product overview

Digital Links is an Australian IT services company offering a comprehensive portfolio of technology solutions organized into four main categories: IT Services (business support, disaster recovery, managed IT, VoIP, medical and school IT), Cloud Services (cloud computing, hosted Exchange, Office 365 resale, colocation, network services, VPS), Development Services (web/mobile development, graphic design, social media marketing, learning management systems), and Security Systems (CCTV surveillance, biometric/RFID access control, parking management, mechanical security). The company operates an E-Store for security systems and video surveillance products. Services are primarily SMB-focused with expertise spanning medical centers, schools, and mid-size enterprises across Australia and Asia.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Services Enterprise-level IT practices and solutions for small businesses including business support, disaster recovery, managed IT, vendor management, VoIP, and specialized support for medical and educational sectors.
• Cloud Computing Managed, shared applications, development platforms, and computing infrastructure accessible via the internet with on-demand computing power and flexible bandwidth options.
• Microsoft Office 365 (Resold) Microsoft's complete Office cloud service resold by Digital Links, providing secure anywhere access to professional email, shared calendars, instant messaging, online conferencing, collaboration tools, and Office Web apps across Business Essentials, Business, Business Premium, and Enterprise E3 plans.
• Hosted Exchange Solution Microsoft Exchange Server-based business-grade email system with email, calendaring, task management, address lists, shared document repositories, and mobility features, housed locally by Digital Links.
• Network Services Network analysis, design, deployment, VPN and remote connectivity solutions, network cabling, managed wireless networks, centralized virus protection, and network security including firewalls and intrusion prevention systems.
• Colocation and Data Center Setup Worldwide Data center infrastructure services including colocation, managed hosting, bandwidth provision, data center migration, network latency analysis, and ISP routing optimization.
• VPS (Virtual Private Server) Virtual private server hosting services providing dedicated virtualized server resources accessible via the cloud.
• Web Development Website and web application development services including content management solutions, covering the full development lifecycle from design to deployment.
• Graphic Design 2D and 3D visualization services for web and print design, providing visual communication solutions for business needs.
• Social Media and Marketing Digital marketing services including search engine optimization, content marketing management, social media management, web presence optimization, and writing and translation services.
• Mobile Application Development Custom mobile application development services for creating applications across mobile platforms.
• Learning Management and Instructional Design Learning management system services and instructional design for creating and delivering educational content and training programs.
• Visual Surveillance Systems CCTV and visual surveillance camera systems for security monitoring, including customized technical solutions delivered through a global network of business associates.
• Biometric and RFID Security Systems Biometric access control and RFID security systems for identity verification, time and attendance, and secure facility access.
• Parking Management System Automated parking management solutions for controlling and monitoring vehicle access and parking operations.
• Mechanical Security Physical/mechanical security solutions complementing electronic security systems.

Quantifiable outcome

• Enterprise-level IT practices at small business prices

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• MicrosoftcoreChannel Partner/ Reseller/ DistributorDigital Links is an authorized reseller of Microsoft Office 365, offering Business Essentials, Business, Business Premium, and Enterprise E3 plans to customers. The partnership enables delivery of cloud productivity solutions including email, collaboration, and Office applications.
• CiscocoreTechnology or IntegrationTechnology partnership for network solutions including network design, deployment, VPN, and security solutions using Cisco networking equipment.
• HikvisioncoreTechnology or IntegrationPartner for visual surveillance and security camera systems. Hikvision is a leading provider of video surveillance products integrated into Digital Links security solutions.
• FortinetcoreTechnology or IntegrationPartner for network security solutions including firewalls and intrusion prevention systems (IPS) for network security and audits.
• AnvizcoreTechnology or IntegrationPartner for biometric and RFID security solutions including time and attendance systems and access control solutions.
• HIDcoreTechnology or IntegrationPartner for access control solutions and identification systems including card readers and identity management hardware.
• MSPAllianceminorOthersMembership in MSPAlliance, a global association for managed service providers, providing best practices and industry standards certification.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Brennan IT: Australian managed IT services provider targeting mid-market and SME customers with managed services, cloud, and security offerings—directly comparable to Digital Links' core IT services and security practice across Australia.
• Content Security: Australian IT security specialist combining network security, managed services, and physical security distribution—comparable to Digital Links' combined security and IT positioning.
• Outcome IT: Australian managed services and IT consulting firm serving mid-market organisations with cloud, security, and infrastructure services—closely comparable customer base and service mix.
• Kloud Solutions: Australia-based Microsoft-focused cloud and managed services provider with strong Office 365 / Azure practice—directly comparable on the reselling and managed cloud service line.
• Hills Limited (formerly Hills Security / IT Services): Australian provider combining physical security system integration (CCTV, access control) with IT and communications services—an unusually close analogue to Digital Links' cyber-plus-physical security bundle.
• Blue Apache: Australian mid-market MSP delivering managed IT, cloud, security, and integration services to enterprise and SME customers, with comparable portfolio breadth and target segments to Digital Links.
• CyberCX: Australia's largest dedicated cybersecurity services firm, a closer peer on the integrated physical-security-plus-IT-security axis Digital Links markets, though at substantially greater scale.

Broad incumbents

• DXC Technology (Australia): Global IT services giant with significant Australian operations delivering managed IT, cloud, and security to mid-market and enterprise customers—competes with Digital Links for the same buyer pools at larger deal sizes.
• Datacom: Large Australia/NZ IT services and cloud provider with broad managed services, cloud, and security practices covering the same SME-to-enterprise segments Digital Lines targets, at substantially greater scale.
• Logicalis Australia: Global IT solutions and managed services provider with an Australian business overlapping Digital Links on managed IT, cloud, networking (Cisco-centric), and security service lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/digitallinksau
• LinkedInlinkedin.com/company/digital-links-australia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Links