Meta Centre

What Meta Centre does

Meta Centre is a not-for-profit social services agency headquartered in Toronto, Ontario, that has operated for approximately 40 years (founded in 1986 per firmographic records, with 1988 cited in other company materials) serving individuals with developmental disabilities, persons with dual diagnoses, and individuals with multiple disabilities across the Greater Toronto Area. The organization operates four core service lines: Community Participation Services (day programs at five GTA locations), Respite Services (including a summer camp for ages 10+), Supported Group Living (residential care across 28 residences), and Supported Independent Living (community-based daily living skills support). Its underlying service model is direct, in-person care delivered by trained staff in owned or partnered facilities, rather than a technology platform; the website (WordPress-based) and an accessibility vendor partnership (Essential Accessibility) constitute the primary digital footprint.

The business model is government-funded per-diem and program-based service delivery, with Developmental Services Ontario (DSO) acting as the primary referral and funding channel for residential, SIL, and day-program placements. Ancillary revenue comes from the affiliated Meta Foundation, which runs annual fundraising events including the Walk/Relay/Bocce Tournament, Ladies Martini Night, Fall Gala, and Golf Tournament, plus modest fee-for-service programming such as the Sound Bath Therapy Experience ($40/person). Specialized non-core programs — Internet Safety, Self-Regulation, YouTube & Content Creation (in partnership with Renergy Media House), and Sound Bath Therapy — supplement the core services. Meta Centre's customer segments are exclusively end-user populations: adults and youth with developmental disabilities and their families/caregivers, accessed through DSO referrals, direct inquiry, and community partnerships with organizations such as Connectability.

Organizationally, Meta Centre is led by CEO Joe Passaretti and Director of Operations Carla Torbidone, with a staff of 251–500 supporting ~600 individuals annually across Toronto, Vaughan, Richmond Hill, and Scarborough. It is governed as an independent non-profit with a Board of Directors; the Meta Foundation serves as its fundraising arm. The organization has published a Strategic Plan 2026–2029, signaling a formalized multi-year growth roadmap built around service-line diversification and continued expansion within the DSO-funded Ontario developmental services system.

Name

Meta Centre

Legal name

Meta Centre

Website

https://metacentre.ca

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

Meta Centre is a Toronto-based not-for-profit social services agency that has operated for approximately 40 years, delivering residential, respite, day, and supported independent living services to roughly 600 individuals with developmental disabilities across 28 residences and 5 GTA locations, funded primarily through Ontario's Developmental Services Ontario.

Ownership category

akta.pro rank

Product category

Social Services for Developmental Disabilities

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYHSABAGAI

Respite Care for Adults with Disabilities / Special Needs

Home & Personal Services/Elder Care & In-Home Care Services/Respite Care Services

SECONDARYHSAAAIAL

Respite Care for Families of Children with Disabilities

Home & Personal Services/Childcare, Babysitting & Nanny Services/Special Needs & Inclusive Childcare Services

Keywords

• Developmental disability services
• Residential support services
• Community participation programs
• Respite care services
• Supported independent living

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding: As a not-for-profit social services agency, Meta Centre primarily receives government funding through Developmental Services Ontario (DSO) to provide services to individuals with developmental disabilities. Residential placements and supported living services are funded through provincial developmental services programs.
2. Donations and Fundraising: Meta Centre's affiliated Meta Foundation conducts annual fundraising events including galas, walk/run events, and martini nights. These events raise funds to cover additional costs and provide resources for staff and individuals served.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Meta Centre is a not-for-profit social services agency that delivers person-centered residential, respite, day, and supported independent living services for individuals with developmental disabilities, persons with dual diagnoses, and individuals with multiple disabilities across the Greater Toronto Area. The organization operates 5 Community Participation Support Services locations and 28 residences, complemented by specialized programs such as Internet Safety, Self-Regulation, YouTube & Content Creation, Sound Bath Therapy, and a summer respite camp.

Product overview

Meta Centre is a non-profit social services organization (not a technology company) offering a comprehensive suite of support services for people with developmental disabilities, dual diagnoses, and multiple disabilities in the Greater Toronto Area. The organization operates 5 Community Participation Support Services locations and 28 residences, providing four core service lines: Community Participation Services (day programs), Respite Services (including summer camp), Supported Group Living (22 residential homes), and Supported Independent Living. These core services are supplemented by specialized programs including Internet Safety, Self-Regulation, YouTube & Content Creation, and Sound Bath Therapy. Meta Centre also operates the Meta Foundation which organizes annual fundraising events including the Walk/Relay/Bocce Tournament, Ladies' Martini Night, Fall Gala, and Golf Tournament.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Participation Services (Day Services)

Quantifiable outcome

• Serves approximately 600 individuals with developmental disabilities annually across the GTA
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Renergy Media HousecoreStrategic or Co-development Partner · 4 June 2026Partnership for YouTube and Content Creation Program. Renergy Media House collaborates with Meta Centre to teach participants the art of storytelling, filming, editing, reels, reviews, and content creation. The 8-week program explores community, food, travel experiences and more, building confidence behind and in front of the camera.
• VPS HR SolutionsminorGTM or Marketing Partner · 27 August 2025VPS HR Solutions leads the VPS HR Invitational Golf Tournament benefiting Meta Foundation. This annual event supports Meta's mission of helping children, youth, adults, and seniors with diverse abilities thrive, continuing Meta's 39-year legacy of creating inclusive supports across the GTA.
• Developmental Services Ontario (DSO)coreChannel Partner/ Reseller/ DistributorDSO is the primary referral pathway for individuals seeking developmental services in Ontario. Meta Centre receives residential placements, SIL placements, and other service referrals through DSO. The organization directs interested individuals to DSO for service applications.
• ConnectabilityminorStrategic or Co-development PartnerConnectability is referenced as a community partner on Meta Centre's website footer, providing resources and support information for families and individuals accessing services.
• Essential AccessibilityminorOthersPartner providing accessibility technology solutions for the Meta Centre website, ensuring digital accessibility for individuals with disabilities and their families accessing information online.
• St. Basil the Great CollegeminorStrategic or Co-development PartnerNew 2026 summer camp location partner. Meta Respite Summer Camp operates at St. Basil the Great College from June 30 to August 14, 2026, welcoming participants ages 10+.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Extendicare: Large Canadian operator of long-term care and residential services. Adjacent rather than overlapping — broader senior/long-term care focus with less specialization in developmental disabilities.
• Bayshore HealthCare: Major Canadian provider of home and community health services. Comparable in being a large, government-contracted care provider, though broader and less specialized in developmental services.

Direct peers

• Community Living Toronto: Largest GTA-based non-profit supporting people with developmental disabilities, offering residential, day, and respite services. Closest direct peer given overlapping geography, funding source (DSO), and service lines.
• Surrey Place Centre: Toronto-based provider of clinical and community services for people with developmental disabilities and autism, including residential and community participation supports funded through Ontario programs.
• Kerry's Place Autism Services: Ontario-wide non-profit offering residential, day, respite, and supported independent living for individuals with autism and developmental disabilities. Direct provincial peer with comparable DSO-funded service portfolio.
• Reena: Toronto-area non-profit providing residential, day, and community participation services for individuals with developmental disabilities. Directly comparable service mix and DSO-funded model.
• L'Arche Canada: Canadian federation of intentional communities offering residential homes and day programs for people with intellectual disabilities. Closely aligned mission and residential service model.
• Christian Horizons: Ontario-based non-profit operating residential and community supports for people with developmental disabilities across multiple regions. Comparable operating model and participant population.
• March of Dimes Canada: National non-profit delivering community and residential supports, including programs for people with disabilities. Comparable service breadth and government-funded operating model.

Regional players

• The Arc: U.S.-based national non-profit advocating for and serving people with intellectual and developmental disabilities through residential and community programs. Comparable mission and service model but operates in a different geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/www.metacentre.ca/?ref=br_rs
• Xx.com/metacentre1986

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Meta Centre