What Smart Glazier Software does

Smart Glazier Software is a New Zealand-headquartered software company that builds vertical SaaS for the glass industry, serving glass installers, glass processors, and hardware suppliers. The platform has been continuously developed since 2000 and is now operated under the Cyncly group. Its offering spans three commercial tiers — Smart Glazier Design (standalone glass design and estimating modules), Smart Glazier Business (the all-in-one business management suite combining design modules with quoting, scheduling, ordering, job-diary, invoicing, and reporting), and Smart Glazier Connect (an e-commerce/order-entry platform for glass processors and hardware suppliers) — plus paid and freemium add-ons including the Smart Glazier Web Configurator and the Smart-Glazier mobile app for iOS and Android.

The underlying technology is a cloud-based, device-agnostic design and business management platform built specifically around glass-industry workflows: specialized configurators cover showers, balustrades, railings, pool fences, glass entrances, interior partitions, splashbacks, mirror walls, and flat glass/IGUs, with drag-and-drop cutouts, automatic dimension and hardware compatibility calculations, DXF/CAD export, and 3D visualization for customer-facing quotes. The platform is hosted on Microsoft Azure and integrates with the dominant glass-production software stack (A+W, Glasstrax, Optima, Lisec, FeneVision CORE, Hanic, Jotika, CRL Online Designers, AutoCAD) and with accounting and payment providers (QuickBooks Online, Xero, MYOB, Sage, Stripe, GoCardless, PayPal, BizDog). Compliance posture includes GDPR and CCPA alignment, and the company is used by thousands of glass businesses across 40+ countries.

Commercially, Smart Glazier runs a SaaS subscription model on monthly billing with quote-based (non-publicly-disclosed) pricing, tiered product bundles, optional paid add-ons (Web Configurator, Smart-EDI), and a freemium mobile app that functions as a top-of-funnel acquisition surface. Go-to-market combines a product-led self-serve trial/demo funnel with sales-assisted enterprise motions, supported by SEO, paid search, paid social, email, content marketing, and active participation in glass-industry tradeshows (GlassBuild America, Glasstec Dusseldorf, FIT Show and Glass Expo events).

Name

Smart Glazier Software

Legal name

Smart Glazier Software NZ Limited

Website

https://smartglazier.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Smart Glazier Software builds vertical SaaS for the glass industry, offering design, quoting, business management, and e-commerce tools to glass installers, processors, and hardware suppliers across 40+ countries, and operates as a Cyncly company.

Ownership category

akta.pro rank

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Subscriptions: Subscription-based SaaS model with tiered product offerings. Smart Glazier Design (standalone design modules), Smart Glazier Business (all-in-one business management), and Smart Glazier Connect (for processors/suppliers). Pricing varies by tier and module selection.
2. Add-on Modules and Features: Additional revenue from optional add-ons such as the Smart Glazier Web Configurator for e-commerce capabilities and Smart-EDI for enhanced integration.
3. Freemium Mobile App: The Smart-Glazier mobile app is offered as a free freemium service, potentially serving as a customer acquisition channel.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels11 records

Core offering

Smart Glazier Software provides SaaS applications purpose-built for the glass industry, serving glass installers, processors, and hardware suppliers with tools for design, business management, and workflow connectivity. The platform offers multiple product tiers (Design, Business, Connect) supporting quoting, cutting optimization, and back-office operations for glazing professionals across more than 40 countries.

Product overview

Smart Glazier Software offers a platform-plus-modules architecture serving the glass industry with three core product tiers: Smart Glazier Design (standalone design software with individual or bundled design modules), Smart Glazier Business (all-in-one business management combining design with job scheduling, quoting, ordering, invoicing, and reporting), and Smart Glazier Connect (e-commerce platform for processors and hardware suppliers). The product portfolio includes specialized design modules for Glass/IGUs, Showers, Glass Entrances, Interior Partitions, Glass Railings, Pool Fences, Splashbacks, and Mirror Walls. Additional offerings include the Smart Glazier Web Configurator (online customer-facing design tool), Smart-Glazier mobile app (freemium measurement app for Android/iOS), and business management modules for scheduling, quoting, ordering, document management, project tracking, invoicing, payments, and reporting. The software is available as cloud-based access for installers, processors, and hardware suppliers across 40+ countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Glazier Design
• Smart Glazier Business
• Smart Glazier Connect

Quantifiable outcome

• Quadrupled sales in two years
• +5 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability2 records

Feature10 records

Partnerships

16 partnerships are on record, tiered core and minor.

• StripecoreTechnology or IntegrationStripe is used for billing and payment processing integration with Smart Glazier Software, enabling customers to accept credit card payments and process transactions through the platform.
• QuickBooks OnlinecoreTechnology or IntegrationQuickBooks Online is an optional software integration for accounting and billing, allowing seamless financial tracking and reporting within Smart Glazier.
• XerocoreTechnology or IntegrationXero is an optional integration for accounting and billing that connects Smart Glazier with Xero's accounting platform for financial management.
• GoCardlesscoreTechnology or IntegrationGoCardless is used for billing, providing direct debit payment processing capabilities for Smart Glazier customers.
• BizDogcoreTechnology or IntegrationBizDog provides credit card payment processing integration, enabling customers to accept card payments through the Smart Glazier platform.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure provides core cloud infrastructure services for Smart Glazier's production servers and platform operations.
• A+WcoreTechnology or IntegrationA+W is an optional software integration for order processing and production, connecting Smart Glazier with A+W's glass fabrication software.
• GlasstraxcoreTechnology or IntegrationGlasstrax is an optional integration for glass production, enabling order processing and production workflow with Glasstrax systems.
• OptimacoreTechnology or IntegrationOptima is an optional software integration for order processing and glass fabrication workflow.
• LiseccoreTechnology or IntegrationLisec is an optional integration for glass processing and production equipment, connecting Smart Glazier with Lisec machinery.
• FeneVision COREcoreTechnology or IntegrationFeneVision CORE is an optional software integration for glass fabrication and production management.
• CRL (C.R. Laurence)coreTechnology or IntegrationCRL's suite of online designers is integrated with Smart Glazier for hardware selection and glass design compatibility.
• AutoCADcoreTechnology or IntegrationAutoCAD integration allows for DXF export and CAD compatibility for glass drawings and fabrication files.
• Apple App StorecoreTechnology or IntegrationApple App Store distribution channel for the Smart-Glazier mobile application on iOS devices.
• Google Play ServicescoreTechnology or IntegrationGoogle Play Services for Android app distribution and functionality of the Smart-Glazier mobile app.
• OnRampminorImplementation/ SI/ Consulting PartnerOnRamp assists customers with the onboarding process for Smart Glazier Software implementation.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• ServiceTitan: ServiceTitan is a vertical SaaS platform for trades businesses (plumbing, HVAC, electrical, glass) — a comparable business model and target market of trade SMBs, though with a horizontal trade focus rather than glass-specific design.
• Buildertrend: Buildertrend is a construction-project management SaaS that increasingly targets remodelers and specialty contractors — an adjacent category whose glass-installer customers overlap with Smart Glazier's audience.
• Jobber: Jobber is a vertical SaaS for field service businesses targeting small trades — a comparable product-led, SMB-focused GTM model relevant as a horizontal competitive threat to Smart Glazier's smaller installer customers.

Direct peers

• Fenetech: Fenetech offers ERP and production software for glass and window manufacturers — directly addressing the same glass fabricator and processor customer segment as Smart Glazier Connect.
• Lisec: Lisec provides glass processing machinery integrated with production software used by glass fabricators; the software and order-entry capabilities overlap with Smart Glazier's processor-side offerings.
• Glasstrax (SoftSolution): Glasstrax by SoftSolution is a glass industry ERP and production management system used by glass processors — directly competitive with Smart Glazier Connect in the processor order-entry and production workflow segment.
• A+W Software: A+W provides ERP and production software specifically for the flat glass and window industries, including order processing, optimization, and shop-floor integration — directly overlapping with Smart Glazier Connect's processor-facing capabilities.
• FeneVision (Bystronic): FeneVision (by Bystronic Glass) is a leading software platform for glass fabrication and insulating glass production, serving many of the same glass processors and fabricators targeted by Smart Glazier Connect.
• Optima (Hegla): Hegla's Optima software provides order processing, cutting optimization, and production management for glass processors — directly comparable to Smart Glazier Connect's processor-facing functionality.

Broad incumbents

• Cyncly: Cyncly is Smart Glazier's parent and a major global software provider for interior, kitchen, bath, and furniture design. While broader in scope, Cyncly's design-and-specify footprint overlaps with the upstream specification workflow for glass products.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SmartGlazier
• Facebookfacebook.com/SmartGlazierSoftware
• LinkedInlinkedin.com/company/smartglazier

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Glazier Software