Lincoln Street

What Lincoln Street does

Lincoln Street Inc. (LSI) is a Vermont-based nonprofit human services organization founded in 1979 that delivers personalized residential, employment, clinical, and community support services to adults with intellectual and developmental disabilities (I/DD) and their families. Headquartered at 374 River Street in Springfield, Vermont, LSI operates as a Vermont-designated Specialized Service Agency under the state Department of Aging and Independent Living (DAIL). Its core service territory spans Windsor and Windham counties, with the Vermont Comforts of Home–South (VCOH-South) program extending operational reach to Rutland, Addison, Orange, and Bennington counties via a north/south division with peer agency Upper Valley Services.

Service offerings are organized across multiple programs including Clinical, Communication, Community Supports, Employment, Family Support, Health and Wellness, Residential Options, Self-Advocacy, Service Coordination, Lifelong Learning, and a Snoezelen multisensory therapy room. Residential services include home provider arrangements with annual stipends of $35,000–$70,000+, shared living, foster care, and independent living options. Employment services span job coaching, job placement, and the Project SEARCH program hosted at Dartmouth Hitchcock. The organization maintains no proprietary technology platform; service delivery is entirely human-staff-based, comprising service coordinators, licensed nurses, clinicians, and a contracted home-provider network.

Revenue is generated primarily through Vermont Medicaid's Choices for Care Program with secondary private-pay arrangements. Client acquisition is funneled through Vermont's formal eligibility system (PCG Intake and Eligibility) and Case Management Organizations (Benchmark, Columbus), which direct eligible Medicaid recipients to LSI. Key strategic partnerships include the Howard Center (Safety Connection), Upper Valley Services, HireAbility Vermont, Hartford School District, and the Vermont Care Partners network. The organization is led by Executive Director Cheryl L. Thrall (with the agency since 1986), supported by a board of local civic leaders, educators, and family members. Facility renovations were completed at the Springfield headquarters in early 2025, consistent with ongoing capacity reinvestment.

Name

Lincoln Street

Legal name

Lincoln Street, Inc.

Website

https://lincolnstreetinc.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

Lincoln Street Inc. is a Vermont-based nonprofit founded in 1979 that provides personalized residential, employment, clinical, and community support services to adults with intellectual and developmental disabilities and their families across multiple Vermont counties, operating as a state-designated Specialized Service Agency.

Ownership category

akta.pro rank

Product category

Developmental Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Developmental disability services
• Residential support services
• Supported employment services
• Community support services
• Human services nonprofit

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Medicaid-funded services: The primary revenue stream comes from Vermont's Choices for Care Program funded through Medicaid for individuals who are clinically and financially eligible. Services covered include residential support, home provider compensation, and care coordination.
2. Private pay: VCOH-S offers a private pay option for participants who do not qualify for Medicaid-funded services but wish to access personalized home care alternatives to nursing facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Lincoln Street Inc. is a Vermont Specialized Services Agency that provides personalized residential, employment, clinical, and community-based support services for adults with intellectual and developmental disabilities. Services span in-home support, provider homes, job coaching and placement, clinical therapy, health and wellness coordination, service coordination, and self-advocacy programs across Vermont's Windsor and Windham counties.

Product overview

Lincoln Street Inc. operates as a full-service human services agency offering a comprehensive portfolio of personalized supports for adults with intellectual and developmental disabilities. The organization provides a unified suite of services spanning residential options, employment services, clinical services, health and wellness, family support, community supports, self-advocacy programs, and service coordination. Key branded programs include the Vermont Comforts of Home – South (Adult Family Care program), Project SEARCH at Dartmouth Hitchcock (employment internship), Youth Transition Services, Lifelong Learning, and the Snoezelen Room (multisensory therapy). Services are coordinated through Service Coordinators and delivered via a network of home providers, with programs operating across Vermont's Windsor and Windham counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Services Individual, family, and group therapy provided by licensed clinicians for people with intellectual and developmental disabilities, including Dialectical Behavior Therapy groups and men's and women's therapeutic support groups.
• Communication Services Customized communication plans for individuals who do not use spoken language, including evaluation by Speech Language Pathologists and assistive technology solutions.
• Community Supports Programs helping individuals with intellectual disabilities become actively involved in their communities through functional skills development, relationship building, volunteering, and educational pursuits.
• Employment Services Competitive integrated employment support including job coaching, placement, training, and ongoing monitoring for people with disabilities, delivered using APSE best practices through ACRE-certified training.
• Family Support Flexible, personalized family supports including in-home assistance, community supports during work hours, and respite care arrangements.
• Health & Wellness Coordinated medical, psychiatric, and educational services including nursing coordination, medical monitoring, psychiatric assessment, and health education programs.
• Lifelong Learning Peer-driven educational program allowing participants to teach or take classes on topics of interest, with emphasis on community connections and personal development.
• Residential Options Home-based service options including in-home hourly support, roommate arrangements, foster care, provider homes, and independent living through Safety Connection partnership.
• Service Coordination Expert navigation of service systems connecting individuals, families, and guardians with appropriate staff and community resources.
• Self-Advocacy Programs supporting people with intellectual disabilities to take proactive stances improving their social, economic, and political circumstances, connected to Green Mountain Self Advocates.
• Snoezelen Room A multisensory environment providing calming and stimulating experiences for individuals with intellectual/developmental disabilities, autism, dementia, or sensory processing disorders, featuring visual, auditory, tactile, and vestibular equipment.
• Vermont Comforts of Home – South Adult Family Care program offering home provider matching, family support model compensation, and residential support services in Windsor, Windham, Rutland, Addison, Orange, and Bennington counties.
• Project SEARCH at Dartmouth Hitchcock Ten-month internship program providing employment skills training for individuals with intellectual disabilities, fully immersed in a hospital setting with classroom instruction.
• Youth Transition Services Pre-employment skills training for high school students with developmental disabilities, from age 15 through graduation, including workplace skills, career exploration, and job experiences.

Quantifiable outcome

• Yearly exceeds state expectations and standards for individuals employed
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered minor and core.

• Aris SolutionsminorOthersResource partner listed on LSI's website. Aris Solutions likely provides administrative or financial services supporting disability service organizations in Vermont.
• Champlain Community ServicesminorStrategic or Co-development PartnerVermont-based developmental services agency listed as a resource partner. Both organizations serve individuals with disabilities in the state.
• Families FirstminorStrategic or Co-development PartnerVermont family support organization listed as a resource partner collaborating with LSI to provide optimal care.
• Green Mountain Support ServicesminorStrategic or Co-development PartnerResource partner organization supporting people with disabilities in Vermont.
• Howard CentercoreStrategic or Co-development PartnerLSI contracts with the Howard Center's Safety Connection program for individuals living independently who need minimal support. The Howard Center is Burlington, Vermont-based and provides developmental services. This is a core service delivery partnership.
• Project SEARCHcoreStrategic or Co-development PartnerLSI partners with Project SEARCH (worldwide program) at Dartmouth Hitchcock Medical Center, along with Hartford School District, HireAbility, and NH Division of Vocational Rehabilitation to support adults and youth with disabilities in gaining employment skills through hospital internships.
• Vermont Care PartnersminorStrategic or Co-development PartnerStatewide network of organizations providing developmental disability services in Vermont. LSI is a member of this network.
• Upper Valley ServicescoreStrategic or Co-development PartnerUpper Valley Services operates Vermont Comforts of Home North, serving central and northern Vermont counties, while LSI operates VCOH South. Both organizations are regulated, funded, and monitored by Vermont DAIL for quality of services.
• Vermont Department of Aging and Independent Living (DAIL)coreOthersState regulatory agency that designates LSI as a Specialized Service Agency, provides funding oversight, monitors quality of services, and establishes regulations for developmental disability services in Vermont.
• Green Mountain Self AdvocatescoreStrategic or Co-development PartnerStatewide self-advocacy group for people with disabilities. LSI self-advocates have been active since 1997 and are connected to this organization. Members participate in national conferences and assist with staff orientation and quality surveys.
• HireAbility VermontcoreStrategic or Co-development PartnerVermont vocational rehabilitation organization. LSI partners with HireAbility for Youth Transition Services and Project SEARCH programs to support employment outcomes for people with disabilities.
• Special Needs AllianceminorStrategic or Co-development PartnerNational organization connecting attorneys and advocates specializing in special needs planning. Listed as a resource partner on LSI's website.
• Dartmouth Hitchcock Medical CentercoreStrategic or Co-development PartnerLSI partners with Dartmouth Hitchcock Medical Center to host the Project SEARCH program, providing individuals with intellectual disabilities employment skills through hospital internships. Many participants gain competitive employment upon graduation.
• Hartford School DistrictcoreStrategic or Co-development PartnerLSI partners with Hartford School District for the Project SEARCH program supporting youth with disabilities in transition to employment.
• PCG Intake and Eligibility TeamcoreStrategic or Co-development PartnerPublic consulting group administering Vermont's intake and eligibility determination process for developmental disability services. They collect information, determine eligibility, and help individuals select Case Management Organizations and service providers like LSI.
• Benchmark Case ManagementcoreChannel Partner/ Reseller/ DistributorOne of Vermont's Case Management Organizations that works with individuals to coordinate services with providers such as LSI.
• Columbus Case ManagementcoreChannel Partner/ Reseller/ DistributorOne of Vermont's Case Management Organizations that works with individuals to coordinate services with providers such as LSI.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• The Arc of Vermont: The Arc of Vermont is the statewide advocacy and services organization for people with intellectual and developmental disabilities. While broader than LSI as a chartered chapter of The Arc, it operates the same family- and disability-centered service paradigm in the same Vermont market.
• BrightSpring Health Services: BrightSpring Health Services is a large publicly-traded provider of home and community-based services, including I/DD services, pharmacy, and behavioral health. It is a broad incumbent peer operating at national scale in many of the same service categories LSI delivers at a Vermont regional scale.
• Sevita Health (formerly The MENTOR Network): Sevita Health is one of the largest U.S. providers of home and community-based services for individuals with intellectual and developmental disabilities and behavioral health needs. It is a broad incumbent peer offering similar I/DD residential, day, and employment services at national scale.

Direct peers

• Easterseals Vermont: Easterseals Vermont provides services for people with disabilities and special needs, including employment support, across the state. It is a direct peer to LSI in the disability services space within Vermont.
• Northeast Kingdom Human Services: Northeast Kingdom Human Services is another Vermont Designated Agency providing mental health, developmental, and substance use services in the northeast part of the state. It is a direct structural peer operating under the same DAIL designation framework as LSI.
• Upper Valley Services: Upper Valley Services is the Vermont DAIL-designated Specialized Service Agency that operates Vermont Comforts of Home North, serving central and northern Vermont — the direct counterpart to LSI's VCOH-S. Both agencies are regulated and monitored by DAIL, providing nearly identical developmental disability services to opposite ends of the state.
• Howard Center: Howard Center is a Burlington, Vermont-based developmental services agency that LSI partners with for the Safety Connection program. It offers a comparable suite of mental health, developmental, and substance use services in northwestern Vermont, making it a parallel Designated Agency in the same state system.
• Champlain Community Services: Champlain Community Services is a Vermont-based developmental services agency listed as a resource partner alongside LSI. Both organizations serve individuals with intellectual and developmental disabilities under Vermont's DAIL framework with overlapping service portfolios.
• Green Mountain Support Services: Green Mountain Support Services is a Vermont disability services organization listed as a resource partner on LSI's website. Both agencies deliver I/DD support services under Vermont DAIL oversight with comparable community-based service models.

Others

• Vermont Care Partners: Vermont Care Partners is the statewide network of which LSI is a member, comprising 16 Vermont Designated and Specialized Service Agencies. It is a peer in the sense of being in the same provider ecosystem, though it functions more as an aggregator and advocacy body than a direct service competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pages/category/Nonprofit-Organization/Lincoln-Street-Inc-107785647468216
• LinkedInlinkedin.com/company/lincoln-street-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Lincoln Street