Bromley Healthcare

What Bromley Healthcare does

Bromley Healthcare is a Community Interest Company (CIC) and employee-owned social enterprise established on 1 April 2011 that delivers NHS-commissioned community health and social care services across four South East London boroughs: Bromley, Bexley, Greenwich, and Lewisham. The organisation operates more than 45 clinical services spanning adults, children, urgent community response, and specialist care, with core offerings including Children's Speech and Language Therapy, Children's Physiotherapy, Adult Speech and Language Therapy, Podiatry, Bladder and Bowel nursing, Dietetics, Special Care Dentistry, Bromley Talking Therapies (IAPT), and home-based Physiotherapy and Occupational Therapy. A Care Coordination Centre (0300 330 5777) operates weekdays 8am-5pm and 24/7 for district nursing, serving as a single point of contact for 783,629 annual patient contacts and 142,187 annual referrals; patient recommendation rates stand at 95.9%.

The technology stack is built on standard NHS digital infrastructure rather than proprietary platforms: EMIS is used for GP referrals, Accurx powers online appointment booking and video consultations (rolled out from early 2025), and the organisation is integrated into the One London Care Record linking 15,000 care professionals across six boroughs. Approximately 800-1,000 clinicians, therapists, and administrative staff are employee-shareholders in the CIC, with shares non-transferable and capped at one per person. Bromley Healthcare Care at Home operates as a wholly-owned domiciliary care subsidiary delivering approximately 900 hours per week of home care in Bexley and Orpington. Service delivery occurs across 12+ physical clinic locations plus domiciliary and community settings.

Revenue derives entirely from contracts commissioned by Clinical Commissioning Groups and local authorities across its four boroughs; the organisation does not publicly disclose revenue figures and reinvests all surpluses into services. Patients access care via GP referrals, healthcare professional referrals, or self-referral for eligible services including Bladder and Bowel, Talking Therapies, Dietitians, Podiatry, Physiotherapy, Speech and Language Therapy, and housebound Special Care Dental. Bromley Healthcare is regulated by the Care Quality Commission and is subject to standard NHS contractual oversight; in 2017 it received a National Transformation Award.

Name

Bromley Healthcare

Legal name

Bromley Healthcare CIC Ltd.

Website

https://bromleyhealthcare.org.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

Bromley Healthcare is an employee-owned Community Interest Company delivering 45+ NHS-commissioned community health services across Bromley, Bexley, Greenwich, and Lewisham, with ~800 staff handling 783,629 annual patient contacts.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219), Offices of All Other Health Practitioners (62139)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Mobile & On-Site General Dentistry (Workplace/Nursing Home/Home Visits) (HLABAAAG), Home Care Staffing & Nurse Registry Services (HLAFAEAK)

Keywords

• Community healthcare services
• NHS community nursing
• Domiciliary care services
• Children's therapy services
• Adult community healthcare

Headquarters

HQ city

Orpington

HQ country

United Kingdom

HQ region

Europe

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. NHS and Local Authority Contracts: Provision of community health and social care services commissioned by Clinical Commissioning Groups (CCGs) and local authorities in Bexley, Bromley, Greenwich and Lewisham. Services covered include Adults, Children, Urgent Community Response, and specialist services.
2. Domiciliary Care Services: Bromley Healthcare Care at Home provides home care services, predominantly around 900 hours per week in defined areas in Bexley and Orpington. Services support both NHS/social care clients and private clients.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Bromley Healthcare is a community interest company (social enterprise) that delivers NHS-commissioned community healthcare services across Bromley, Bexley, Greenwich and Lewisham in South East London. Its services include adult community nursing, children's therapy services (speech and language, physiotherapy, occupational therapy), and domiciliary care, delivered through a combination of NHS contracts, GP referrals, self-referrals, and a Care Coordination Centre.

Product overview

Bromley Healthcare is a social enterprise providing community health services across Bromley, Bexley, Greenwich, and Lewisham. It operates as a unified portfolio of clinical services rather than a software platform — delivering care through multiple specialized services including Children's Audiology, Children's Speech and Language Therapy, Children's Physiotherapy, Adult Speech and Language Therapy, Podiatry, Physiotherapy and Occupational Therapy at Home, Bladder and Bowel Service, Dietitians, Community Paediatric and Special Care Dental, and Bromley Talking Therapies. Services are coordinated through a Care Coordination Centre providing a single point of contact, with additional domiciliary care (Care at Home) offered as a complementary service. The organization offers over 45 services covering Adults, Children, and Urgent Community Response.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Community Nursing NHS-commissioned nursing services delivered to adults in community settings across Bromley, Bexley, Greenwich and Lewisham.
• Children's Therapy Services Paediatric speech and language therapy, physiotherapy, and occupational therapy for children in the community.
• Domiciliary Care Care delivered to patients in their own homes, commissioned by NHS bodies and local authorities.
• Care Coordination Centre Central point of contact for patients and referrers to access community healthcare services, supporting self-referral and professional referrals.

Quantifiable outcome

• 95.9% of patients would recommend services
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Evelina London (Guy's and St Thomas' NHS Foundation Trust)coreStrategic or Co-development Partner · 1 May 2026From May 2026, Evelina London will take over children's hearing (audiology) services from Bromley Healthcare as part of NHS South East London's consolidation of paediatric audiology services. Service locations include St Thomas' Hospital, Gracefield Gardens, Sunshine House, and Kaleidoscope Child Development Centre.
• One London (London Care Record)coreTechnology or IntegrationConnected electronic care record system linking 15,000 care professionals across six boroughs to benefit approximately 2 million people. Previously separate systems now unified for improved information sharing.
• South East London Integrated Care System (ICS)coreStrategic or Co-development PartnerBromley Healthcare is part of the South East London ICS, working collaboratively with NHS trusts, CCGs, and local authorities to provide integrated community healthcare services.
• NHS Bromley Talking TherapiesminorStrategic or Co-development PartnerCollaborative partnership for mental health talking therapies services in Bromley.
• Bromley GP AllianceminorChannel Partner/ Reseller/ DistributorPartnership with local GP practices for coordinated primary and community care.
• Bromley WellminorStrategic or Co-development PartnerPartnership for wellbeing services supporting patients beyond clinical healthcare.
• Healthwatch BromleyminorStrategic or Co-development PartnerPatient advocacy partnership for gathering patient feedback and improving services.
• Bromley 0 to 19 ServicecoreStrategic or Co-development PartnerPublic Health Service providing guidance and support to families, carers, children and young people through health visitors and school nurses.
• Bexley 0 to 19 ServicecoreStrategic or Co-development PartnerPublic Health Service for Bexley families and young people.
• Greenwich 0 to 4 ServicecoreStrategic or Co-development PartnerPublic Health Service for Greenwich families with children aged 0-4.
• Sexual Health BromleyminorStrategic or Co-development PartnerPartnership for sexual health services in the Bromley area.
• Care at Home PartnershipcoreStrategic or Co-development PartnerDomiciliary care agency providing home care services, predominantly around 900 hours per week in Bexley and Orpington. Supports both NHS/social care clients and private clients.
• B-hive (Bromley Therapy Hub)minorStrategic or Co-development PartnerCollective of therapy advice, support and services for children, teenagers and young adults in Bromley.
• TIAA LtdminorOthersSpecialist counter-fraud service provider contracted to provide comprehensive programme against fraud, bribery and corruption.
• Parkinson's UK Excellence NetworkminorStrategic or Co-development PartnerGrant provider for Expiratory Muscle Strength Training (EMST) programme for Parkinson's patients with swallowing difficulties, launched February 2025.

Scale indicators13 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• HCRG Care Group (formerly Virgin Care): A large private provider of NHS-commissioned community health services across multiple UK regions. Comparable to Bromley Healthcare on service mix (community nursing, therapy, urgent response, specialist services) and NHS contract-based revenue model.
• Provide CIC: An Essex-based Community Interest Company providing NHS community health and social care services. Closely comparable to Bromley Healthcare in legal structure (CIC), NHS-contract funding model, and broad multi-service community portfolio (therapy, nursing, home care).
• Hounslow and Richmond Community Healthcare NHS Trust: London-region NHS Trust providing community health services including therapies, district nursing, and urgent community response. Strongly comparable geographic and service mix to Bromley Healthcare's South East London patch.

Broad incumbents

• Kent Community Health NHS Foundation Trust: An NHS Foundation Trust delivering community health services across Kent, including therapies, district nursing, and specialist services. Comparable to Bromley Healthcare's portfolio of community services, though structured as an NHS Trust rather than a social enterprise.
• Sussex Community NHS Foundation Trust: Provider of community NHS services across Sussex including community nursing, therapy, and specialist children's services. Overlaps with Bromley Healthcare's therapy, children's, and adult community nursing lines, though operating at larger geographical scale.
• Derbyshire Community Health Services NHS Foundation Trust: NHS Foundation Trust delivering community health, urgent care, and therapy services in Derbyshire. Overlaps with Bromley Healthcare on community nursing, podiatry, dietetics, and therapy service lines.
• Cambridgeshire Community Services NHS Trust: NHS Trust providing community health services across Cambridgeshire, including children's services, therapy, and specialist nursing. Overlaps materially with Bromley Healthcare's children and adult community service lines.
• Norfolk Community Health and Care NHS Trust: NHS Trust providing community health and social care in Norfolk, including therapy, community nursing, and specialist services. Comparable portfolio breadth to Bromley Healthcare, though operates as a publicly-funded NHS body rather than a CIC.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/bromleyhcare
• Facebookfacebook.com/bromleyhealthcarecic
• Instagraminstagram.com/bromley.healthcare?igshid=YmMyMTA2M2Y=

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bromley Healthcare