What DGSOFT does

DGSOFT is a Greek enterprise software and IT services company founded in 2006, headquartered in Peristeri (Athens), with operations across six locations in Greece and Cyprus. The firm's core business is the implementation, customization, and ongoing support of ENTERSOFTONE's Soft1 suite — covering ERP, CRM, WMS, and HR/payroll — for which it has held Gold Partner status since 2018. DGSOFT serves a customer base spanning SMEs and mid-to-large enterprises across manufacturing, healthcare, retail, services, beauty, and optics, with 150+ projects delivered, 3,000+ Soft1 licenses deployed, and 50+ international customers cited. The team comprises 25+ engineers, and the company has built a 20-year track record of regional ERP rollouts with specialized compliance expertise in Greek fiscal and labor regulations (ERGANE II, AADE/myDATA e-invoicing).

The technology stack centers on Soft1 as the underlying ERP/CRM platform, augmented by DGSOFT's proprietary Ariadne Service Hub — a middleware/integration platform for orchestrating Soft1 with third-party systems — and an adjacent portfolio of AI and IoT solutions including computer vision for quality control, predictive analytics, AI-assisted Power BI forecasting, and AI translation. The business model combines three revenue streams: (1) one-off implementation and customization services tied to project milestones, (2) recurring Soft1 license support, maintenance, and subscription contracts, and (3) a growing mix of Ariadne Hub subscriptions, AI/IoT add-ons, and EU funding program advisory services. Go-to-market is regional and direct, leveraging the six physical offices and a case-study-driven sales motion into Greek and Cypriot SMEs and mid-market accounts.

DGSOFT is privately held and founder-operated, with no disclosed funding rounds or external investors. The strategic posture is best characterized as a regional systems integrator that is gradually layering proprietary IP (Ariadne Hub) and AI/IoT capabilities on top of its Gold Partner relationship with ENTERSOFTONE, while expanding geographically into Cyprus and adding adjacent advisory services. The combination of recurring license revenue, project services, and a proprietary platform positions the firm for incremental margin expansion, though concentration on a single underlying software vendor is a structural constraint.

Name

DGSOFT

Legal name

DGSOFT

Website

https://dgsoft.gr

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

DGSOFT is a Greek software services firm founded in 2006 that implements and supports ENTERSOFTONE Soft1 ERP, CRM, and business management software for SMEs and enterprises across Greece and Cyprus, augmented by its proprietary Ariadne Service Hub integration platform and AI/IoT solutions.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

Keywords

• Enterprise resource planning
• Cloud business software
• Customer relationship management
• Digital transformation consulting
• HR and payroll software

Headquarters

HQ city

Peristéri

HQ country

Greece

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP/CRM Software Implementation: Implementation and customization of Soft1 Cloud ERP and CRM solutions for businesses. Revenue generated from project-based implementation fees, configuration, and training services.
2. Cloud Software Subscriptions: Recurring subscription revenue from Soft1 Cloud ERP, CRM, and WorkLife HR/Payroll solutions hosted on Microsoft Azure. Customers pay recurring fees for cloud access.
3. EU Funding Program Services: Consulting and administrative services to help businesses access EU funding programs (ESPA, Recovery Fund) for digital transformation projects, facilitating purchase of DGSOFT solutions.
4. Custom Development & Integration: Bespoke software development, web & mobile applications, and system integrations including AI & IoT solutions for specific business needs.
5. Technical Support & SLA: Ongoing technical support contracts with defined SLA response times, providing continuous maintenance and troubleshooting services.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

DGSOFT is a certified ENTERSOFTONE partner that implements and customizes Soft1 Cloud ERP, Cloud CRM, HR/Payroll, electronic invoicing, BI, CTI, courier integration, and AI/IoT solutions for SMEs and large enterprises in Greece and Cyprus. The company also delivers bespoke web/mobile applications, digital transformation consulting, and EU funding programme advisory on Microsoft Azure-hosted infrastructure.

Product overview

DGSOFT is an official and certified ENTERSOFTONE partner offering a modular cloud-based business software ecosystem centered on SOFT1 Cloud ERP and SOFT1 Cloud CRM as the core platforms, augmented by a portfolio of specialized add-on modules and solutions. The product portfolio includes WorkLife Payroll & HR, WorkLife Digital Work Card, ENTERSOFTONE IMPACT Electronic Invoicing, MIS Power BI, DGSOFT CCM/CTI, and COURIER Connector — all integrated natively with the SOFT1 core. DGSOFT also provides proprietary solutions: the AI & IoT smart solutions platform, the Ariadne Service Hub integration platform (connecting ERP, e-commerce, telephony, payments, and AI translation via API), and Web & Mobile Apps Digital Presence. Supporting services include Digital Transformation Consulting and Technical Support & SLA. The entire platform runs on Microsoft Azure cloud infrastructure with automatic updates and daily backups. DGSOFT operates across Greece and Cyprus with locations in Athens, Volos, Ioannina, Rethymno, and Nicosia.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 40% productivity increase for parking management customers
• +5 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability8 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• CCMcoreTechnology or Integration · 1 February 2026CCM provides telephony integration solutions for SOFT1 CRM, enabling automated call recording, click-to-call functionality, intelligent call routing, and integrated contact center capabilities within the ERP/CRM environment.
• Digital SME Government Program (Greece 2.0)coreStrategic or Co-development Partner · 1 January 2023Ariadne Service Hub project funded by EU Recovery Fund 'Greece 2.0' with €233,440.50 funding. Connects businesses to ERP, e-commerce, telephony, payments and AI services through unified API. Budget €493,890 total.
• ENTERSOFTONEflagshipStrategic or Co-development Partner · 1 January 2006Official certified Gold Partner since 2018, DGSOFT implements Soft1 Cloud ERP, CRM, HR/Payroll, and other ENTERSOFTONE solutions. This is the core partnership enabling DGSOFT's primary business - distributing and implementing ENTERSOFTONE enterprise software throughout Greece and Cyprus.
• Microsoft AzurecoreTechnology or IntegrationCloud infrastructure provider for Soft1 Cloud ERP and all DGSOFT cloud solutions - enables 24/7 access, automatic backups, and security
• Microsoft Power BIcoreTechnology or IntegrationBusiness intelligence and analytics platform integrated with SOFT1 ERP for real-time dashboards and AI-powered forecasting

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Epsilon Net: Epsilon Net is a Greek enterprise software vendor offering competing ERP, CRM, and accounting solutions specifically tailored to Greek tax and labor compliance. They both serve Greek SMEs with localized ERP and are integrated alongside DGSOFT's Soft1 offering through the Ariadne Service Hub.
• Uni systems: Uni Systems is a Greek ICT services company providing custom software development, system integration, and ERP consulting across banking, public sector, and telecom. They overlap with DGSOFT in delivering professional IT services and digital transformation to Greek enterprise and SME clients.
• SingularLogic (ComputerLand Group): SingularLogic is a Greek/Cypriot enterprise software and IT services firm specializing in ERP, CRM, and business intelligence deployments for mid-market and enterprise customers. They share DGSOFT's regional focus on Greece/Cyprus with similar cloud ERP implementation service offerings.

Broad incumbents

• SoftOne Group (ENTERSOFTONE): ENTERSOFTONE is the Greek ERP/CRM software vendor whose Soft1 platform DGSOFT implements and distributes. As the upstream vendor and broader Greek enterprise software incumbent, they anchor the same product category DGSOFT resells, though they are the platform owner rather than an implementation specialist.
• Sage Group: Sage is a global ERP/accounting software vendor with strong SME focus in Europe. Sage's localized Greek and Cypriot partners compete directly with DGSOFT for SME cloud ERP implementations and are a comparable mid-market alternative to Soft1 Cloud.
• Microsoft Dynamics 365 Partner Channel: Microsoft Dynamics 365 is the dominant global cloud ERP/CRM platform and Microsoft is a core infrastructure partner of DGSOFT (Soft1 runs on Azure). Dynamics partners across Greece compete for the same ERP implementation wallet, and Dynamics is the natural alternative buyer consideration when Soft1 is being evaluated.
• Oracle NetSuite: NetSuite is a global cloud ERP platform serving mid-market companies, including those scaling beyond regional vendors like Soft1. NetSuite SuiteSuccess partners in Europe compete with DGSOFT for the larger Greek enterprises whose needs exceed Soft1's footprint.

Emerging players

• Odoo: Odoo is an open-source ERP/CRM suite with strong European SME penetration and aggressive pricing. Odoo's regional partner network in Greece competes with DGSOFT for cost-sensitive SME customers and represents the lower-priced end of the ERP implementation market.
• Veltio (formerly Mellon Group): Veltio is a Greek software firm delivering HR, payroll, and workforce management technology. Their Workday and payroll solutions overlap with DGSOFT's WorkLife Payroll & HR and Digital Work Card offerings in the Greek compliance-driven HR tech market.

Others

• Cosmote (OTE Group) ICT Solutions: Cosmote's B2B arm provides cloud, ICT, and digital transformation services across Greece. While primarily telecom, their enterprise ICT division competes for the same Greek SME digital transformation wallet that DGSOFT addresses via EU funding programs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DGSOFT

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DGSOFT