Integrated Refugee & Immigrant Services (IRIS)

Name

Integrated Refugee & Immigrant Services (IRIS)

Legal name

Integrated Refugee & Immigrant Services Inc.

Website

https://irisct.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Short description

Integrated Refugee & Immigrant Services (IRIS) is a 501(c)(3) nonprofit founded in 1982 that provides refugee resettlement, immigration legal services, language interpretation, education, and case management to newcomers across Connecticut.

Ownership category

akta.pro rank

Product category

Refugee Resettlement and Immigrant Integration Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), Immigrant/Integration Language Programs (ESL/ESOL, Civics-Integrated) (EDAMAFAK), Immigrant & Refugee Workforce Integration Programs (EDAAAOAJ)

Keywords

• Refugee resettlement services
• Immigrant legal services
• Language interpretation services
• Community sponsorship programs
• Case management services

Headquarters

HQ city

New Haven

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Federal Government Funding: Primary funding source from federal government for refugee resettlement programs. Lost approximately $4 million in funding due to suspension of refugee program in 2025.
2. Individual and Corporate Donations: Donations from individuals, monthly donors, corporate sponsors for events like Run for Refugees, and planned giving/legacy gifts
3. Merchandise Sales: Sale of branded merchandise including hoodies, tumblers, t-shirts, tote bags, mugs through their online shop
4. Language Services Fees: Professional interpretation and translation services provided to organizations, businesses, and individuals at below-market rates

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

IRIS provides comprehensive resettlement and integration services for refugees and immigrants in Connecticut, including immigration legal services, professional interpretation and translation in 300+ languages, case management, employment and education programs, housing and food assistance, health navigation, and community sponsorship coordination. Services to refugees and immigrants are free, supported by donations and grants, while language services are offered at below-market rates to healthcare, education, government, and business clients.

Product overview

IRIS is a nonprofit social services organization offering a comprehensive suite of programs for refugees and immigrants. The core offerings include immigration legal services (screenings, applications, representation), professional language services (300+ languages interpretation and translation), economic mobility and education programs (career coaching, job placement, school enrollment support), and trauma-informed case management. Additional services include housing assistance, food pantry, health and wellness navigation, community engagement, Ukrainian Assistance Program, and community sponsorship programs. IRIS also operates a merchandise shop and hosts the annual Run for Refugees 5K fundraiser.

Differentiator

Problem solved

Functional benefit

Products and services

• Immigration Legal Services Comprehensive immigration legal services including screenings, applications, legal clinics, and representation to help refugees and immigrants secure legal status, stay with family, and pursue citizenship.
• Language Services (Interpretation & Translation) Professional interpretation in 300+ languages for medical appointments, legal proceedings, and school meetings, available 24/7 over the phone and via video remote; document translation services include certified and notarized translations for immigration, legal, health, education, and personal documents via ISO-certified workflows.
• Economic Mobility & Education Programs Job readiness and career coaching, connections to career pathways in healthcare, education, and manufacturing; school enrollment support; family literacy, afterschool, and summer learning programs; entrepreneurship resources and financial education for refugees and immigrants.
• Case Management Flexible, trauma-informed support for families as they navigate multiple systems including housing, food, health, employment, education, and other support services.
• Community & Civic Engagement Multilingual immigration updates and policy information, know-your-rights resources, nonpartisan voter registration, civic education, and community events for immigrant communities in Connecticut.
• Ukrainian Assistance Program Case management and support services for Ukrainian parolees entering the U.S. through the southern border or through the U4U (Uniting for Ukraine) program with pre-existing sponsors.
• Housing Assistance Help finding and maintaining safe, stable housing for newly arrived families, including furniture and household goods provision.
• Food Pantry Weekly groceries and food access through IRIS's pantry at 75 Hamilton St in New Haven and through community partners, including the Community Soup Kitchen of New Haven.
• Health & Wellness Services Connections to physical and behavioral health care providers and medical appointment navigation for clients.
• Community Sponsorship Programs Welcome Corps Program, Sponsor Circles for Ukrainians and Venezuelans, and Community Co-Sponsorship Program helping families from around the world settle in the United States through community sponsorship.
• IRIS Merch Shop Online merchandise store selling branded apparel and accessories including Run for Refugees hoodies ($60), tumblers ($60), tote bags ($36-$40), beanies ($40), mugs ($15), unisex t-shirts ($27-$36), water bottles ($49), and spiral notebooks ($37).
• Run for Refugees 5K Annual fundraiser 5K race held in New Haven's East Rock neighborhood, drawing 3,000+ participants and raising over $100K each year; now in its 18th year.

Quantifiable outcome

• 2,000+ people served in FY2024
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and major.

• Church World ServicecoreStrategic or Co-development PartnerIRIS is an affiliate of Church World Service, a national refugee resettlement agency that contracts with the State Department to help refugees. This affiliation is fundamental to IRIS's operations and federal funding.
• Welcome CorpscoreStrategic or Co-development PartnerA U.S. government (State Department) approved community sponsorship program that allows Americans to join in welcoming refugee families. IRIS partners nationwide to welcome refugees through this program.
• Community Sponsorship Hub (CSH)coreStrategic or Co-development PartnerOversees the Sponsor Circles Program, an emergency program to welcome families specifically from Ukraine. IRIS partners with CSH to coordinate Sponsor Circles in Connecticut.
• New Haven Public SchoolsmajorGTM or Marketing PartnerCollaboration for interpretation and translation services supporting immigrant families in the school system.
• City of New HavenmajorGTM or Marketing PartnerProvides language interpretation and translation services to support city services for immigrant residents.
• Cornell Scott Hill Health CentermajorGTM or Marketing PartnerHealthcare partner receiving interpretation services to support immigrant patients.
• Yale UniversitymajorGTM or Marketing PartnerLanguage services partnership with Yale University for various institutional needs.
• Community Soup Kitchen of New HavenmajorStrategic or Co-development PartnerPartnership expanded food pantry support through collaboration with this local nonprofit.
• Pro Bono Legal PartnerscoreStrategic or Co-development PartnerLaw schools and firms across Connecticut provide pro bono legal representation and assistance through regular legal clinics.

Scale indicators10 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• U.S. Committee for Refugees and Immigrants (USCRI): National nonprofit providing refugee resettlement, immigration legal services, and integration support across multiple U.S. states. Directly comparable in mission, federal funding exposure, and service mix to IRIS.
• World Relief: National refugee resettlement agency with offices across multiple states, providing resettlement, immigration legal services, and economic development programs for newcomers — directly overlapping IRIS's core service lines.
• Ethiopian Community Development Council (ECDC): National refugee resettlement agency with multicultural focus, providing resettlement, employment, and case management services across multiple U.S. states. Directly comparable in service mix and federal refugee funding model.
• International Rescue Committee (IRC): One of the largest U.S. refugee resettlement agencies, providing comprehensive resettlement, legal, employment, and health services nationally and internationally. Directly comparable mission and service portfolio to IRIS, but at significantly larger national scale.
• HIAS: Jewish-founded refugee resettlement and immigration legal services organization operating across the U.S. Offers refugee resettlement, legal aid, and integration services — directly overlapping with IRIS's resettlement and immigration legal portfolio.
• Church World Service (CWS): National refugee resettlement agency and IRIS's direct affiliate/network parent. CWS contracts with the State Department for refugee resettlement and operates affiliates across the U.S., making it the closest structural peer.
• Global Refuge (formerly Lutheran Immigration and Refugee Service): One of the nine national refugee resettlement agencies under the USRAP framework, providing resettlement, legal, and integration services. IRIS's Executive Director previously worked at Global Refuge, signaling direct operational comparability.

Broad incumbents

• Catholic Charities USA: National network of Catholic Charities agencies — many of which are refugee resettlement affiliates offering immigration legal, refugee, and social services. Provides comparable services but as part of a broader social services portfolio.

Regional players

• Ascentria Care Alliance: New England-based nonprofit providing refugee resettlement, immigration legal services, and foster care for unaccompanied minors in Massachusetts and surrounding states. Direct regional peer with comparable service offerings to IRIS.
• Refugee Services of Texas: Texas-based refugee resettlement agency providing comprehensive resettlement, legal, employment, and education services to refugees and immigrants — a directly comparable operating model in a different geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@irisct_
• Facebookfacebook.com/irisct.org
• LinkedInlinkedin.com/company/irisct
• Instagraminstagram.com/irisct_

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrated Refugee & Immigrant Services (IRIS)