Robinvale District Health Services

What Robinvale District Health Services does

Robinvale District Health Services (RDHS) is a non-profit public health service organization headquartered in Robinvale, Victoria, Australia, operating across three campuses (Robinvale, Riverside, and Manangatang) in the Victorian Mallee region with outreach to parts of New South Wales including Balranald, Dareton, and Wentworth. Established in 1957, RDHS is registered as a Multi-Purpose Health Service (MPS) and is the largest employer in the Robinvale community with approximately 150 staff. The organization delivers a comprehensive portfolio spanning acute hospital care (14+2 acute beds), 24/7 urgent care, satellite renal dialysis (4 chairs, 6 days/week) supported by Royal Melbourne Hospital, telehealth, visiting nursing, palliative care, primary and community health services (allied health, Aboriginal health liaison, midwifery, occupational therapy, podiatry, physiotherapy, social work, speech pathology), women's health, and immunisations. Residential aged care comprises 54 beds across three campuses (Robinvale 14, Riverside 30, Manangatang 10), supplemented by community programs including Early Years Network (HIPPY, Bush Kinder, Coolamon Kids, Vacation Programs serving 100+ children and 50+ families), Graduate Nurse Program, Men's Shed, and a Tourist Centre.

RDHS operates under a hybrid funding model combining government block funding through the Victorian MPS arrangement, Medicare and private health billings, residential aged care Daily Care Fees and Accommodation Payments, and primary care funding from Murray PHN, Western NSW PHN, and Royal Flying Doctor Service South Eastern NSW. Technology infrastructure centers on telehealth, video conferencing, electronic patient management systems, and the VVED integration for off-hours emergency consultations. Customers span the full lifecycle: aged care residents (65+ or 50+ for Aboriginal/Torres Strait Islander), primary care patients, women requiring maternity services, and families with children aged 0-12. Key partnerships include Royal Melbourne Hospital Renal Services (satellite program), Victorian Virtual Emergency Department, Mildura Base Public Hospital (O&G weekly visits), Murray Valley Aboriginal Co-op, Mallee CMA, and Swan Hill Rural City Council. Accreditation is held under NSQHS Standards (acute campuses), AACQA (Riverside aged care), and Gender Equality Act 2020 (defined entity, 2021-2025 Action Plan).

The organization is governed by a Board of Management with executive leadership including CEO Mrs Ro Enever (appointed April 2024), Director Corporate Services Mrs Vicki Shawcross, Director Medical Services Dr Craig Winter, Executive Director of Nursing Gianne Bawaan (appointed 2025), and Director Primary and Community Services Caroline Martin. As a non-profit public health service, RDHS has no private equity ownership, no funding rounds, and no parent company, operating under cost-recovery community service obligations set by the Victorian government.

Name

Robinvale District Health Services

Legal name

Robinvale District Health Services

Website

https://rdhs.com.au

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

101–250 employees

Short description

Robinvale District Health Services is a non-profit Multi-Purpose Health Service operating three campuses in the Victorian Mallee, delivering acute care, 24/7 urgent care, renal dialysis, primary care, residential aged care (54 beds), and Early Years programs to regional Victorian and NSW communities.

Ownership category

akta.pro rank

Product category

Rural Healthcare Services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (62311), Ambulatory Health Care Services (621), Home Health Care Services (62161), Kidney Dialysis Centers (621492)

SIC

Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Outpatient Dialysis & Kidney Care Centers (HLAFABAE), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), School-Based & Community Women’s/Children’s Health Clinics (HLAFAJAO)

Keywords

• Rural healthcare services
• Residential aged care
• Primary community health
• Acute hospital care
• Maternal child health

Headquarters

HQ city

Robinvale

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Government PHN Funding: Primary Care services funded by Murray PHN (Victoria), Western NSW PHN (NSW), and RFDS South Eastern NSW for services delivered in Robinvale and Manangatang areas.
2. Medicare and Healthcare Payments: Revenue from Medicare services, with private health insurance co-payments covered. Overseas patients without Medicare or Reciprocal Health Care Agreement pay fees directly.
3. Residential Aged Care Fees: All residents pay a Daily Care Fee. Based on financial situation, may also be eligible for Accommodation Payment. Fee structure differs from Commonwealth subsidised care due to Multi-Purpose Service arrangement.
4. Visiting Private Practitioners: Health & Wellness Centre hosts visiting private practitioners who charge their own fee schedule. This generates revenue through facility usage and attracts services to residents.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Robinvale District Health Services operates as a Multi-Purpose Health Service delivering integrated acute, urgent, primary, community, aged care, and early years health services across three campuses in rural Victoria and parts of New South Wales. The organisation runs acute and urgent care 24/7, satellite renal dialysis, residential aged care with 54 beds across Robinvale, Riverside, and Manangatang campuses, an Early Years Network of children's and family programs, and a portfolio of community support facilities including a conference centre, staff accommodation, Men's Shed, and tourist centre.

Product overview

Robinvale District Health Services operates as a Multi-Purpose Health Service (MPS) providing integrated healthcare across three campuses. The organization offers a unified portfolio of health services including Acute Care, Urgent Care Centre (connected to Victorian Virtual Emergency Department), Renal Dialysis (satellite of Royal Melbourne Hospital), Telehealth, Visiting Nursing, Palliative Care, Primary Care with allied health services, Women's Health, and Immunisations. Residential aged care is delivered at three campuses: Robinvale (14 beds), Riverside (30 beds), and Manangatang (10 beds). Community services include Early Years Programs with multiple playgroup offerings (Bush Kinder, Coolamon Kids, HIPPY, Vacation Program, After School Care), a Graduate Nurse Program, Conference Centre hire, Staff Accommodation, Men's Shed, and the Robinvale Euston Tourist Centre. Funding is provided by Murray PHN, Western NSW PHN, and Royal Flying Doctor Service.

Differentiator

Problem solved

Functional benefit

Products and services

• Acute Care Bed-based acute hospital care provided at Robinvale and Manangatang campuses by Visiting Medical Officers, covering medical, palliative, rehabilitation, and post-operative care for rural community members.
• Urgent Care Centre 24/7 urgent care facility at Robinvale and Manangatang campuses, with Registered Nurses trained in Advanced Life Support triaging patients and connecting to the Victorian Virtual Emergency Department (VVED) for remote doctor consultations when GPs are not on-site.
• Renal Dialysis Satellite renal dialysis service providing haemodialysis and peritoneal dialysis treatment via four chairs operating six days a week, supported 24/7 by Royal Melbourne Hospital (RMH) Renal Services for clinical telephone support, medical/surgical consultation, and nurse training.
• Telehealth Remote healthcare consultation service that connects patients with healthcare providers virtually, enabling rural community access to clinicians without travel.
• Visiting Nursing Services Home-based nursing care for patients of all ages, including wound dressing, injections, supervision, and medicine administration, delivered across the Robinvale, Manangatang, Balranald, Dareton, and Wentworth catchments.
• Palliative Care End-of-life care services focused on quality of life for individuals with life-limiting or terminal illnesses, delivered as part of the acute and community service portfolio.
• Primary Care Community health services including allied health assistance, Aboriginal health liaison, community midwifery, occupational therapy, podiatry, physiotherapy, social work, speech pathology, and health promotion, delivered throughout Robinvale, Manangatang, Balranald, Dareton, and Wentworth.
• Women's Health Maternity and women's health services including antenatal care, post-natal domiciliary visits, and shared care collaboration with the Mildura Base Public Hospital obstetrician/gynaecologist visiting weekly on-site.
• Immunisations Free vaccinations through the National Immunisation Program for infants and school children, with monthly clinics at the Primary Care Centre in collaboration with Swan Hill Rural City Council.
• Robinvale Campus Aged Care Multi-purpose residential aged care at the Robinvale Main Campus with 14 Flexible High Care beds, offering single rooms with ensuites and companion rooms for couples, with allied health professionals available at no additional cost to residents.
• Riverside Campus Aged Care Residential aged care facility at Riverside Campus with 30 beds offering permanent and respite care, accredited by the Australian Aged Care Quality Agency, with single and companion rooms available.
• Manangatang Campus Aged Care Multi-purpose aged care at the Manangatang campus with 10 Flexible High Care beds providing permanent and respite care in a rural sheep-and-wheat community, with allied health access at no extra cost to residents.
• Early Years Programs Integrated Early Years portfolio including playgroups, vacation care, after school care, HIPPY (Home Interaction Program for Parents and Youngsters), Bush Kinder, Coolamon Kids Indigenous playgroup with MVAC, Mobile Visiting Play, Best Start, and Toy Library, serving over 100 children and 50+ families in the Robinvale community.
• Conference Centre Conference facilities with two rooms (capacity 15 each, or 30 when combined), equipped with laptops, whiteboards, and a video conferencing unit available for booking by community and visiting practitioners.
• Staff Accommodation Fully-furnished temporary accommodation houses and units in Robinvale, Euston, and Manangatang provided to RDHS staff on overnight or short-term basis.
• Men's Shed Men's health strategy program providing a supportive environment for community men to connect and support one another, with weekly meetings as part of RDHS's community services.
• Robinvale Euston Tourist Centre Tourism information centre providing local information, bookings, and selling local crafts and produce in the Robinvale and Euston area.

Quantifiable outcome

• Supporting over 100 children at any one time through Early Years programs
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Royal Melbourne Hospital (RMH) Renal ServicescoreTechnology or IntegrationRDHS Dialysis Service is a satellite program supported by RMH. RMH provides 24/7 telephone support to clinicians, medical/surgical consultation, outpatient services, admission support, dialysis training and professional development for RDHS nurses.
• Victorian Virtual Emergency Department (VVED)coreTechnology or IntegrationState-wide Victorian service providing 24/7 medical consultations to UCC patients when GPs not available on-site. Remote doctor consultations enable emergency care delivery in rural settings.
• Swan Hill Rural City CouncilminorStrategic or Co-development PartnerCollaborates with RDHS for immunization services. Free vaccinations available through National Immunisation Program for infants and school children delivered in collaboration with the Council.
• Murray Valley Aboriginal Co-op (MVAC)coreStrategic or Co-development PartnerCollaborative initiative between RDHS and MVAC for Coolamon Kids - a culturally safe, Indigenous focused playgroup open to all children aged 0-5 years. Also partnered for Bush Kinder program at MVAC Kinder Building.
• Mallee CMAminorStrategic or Co-development PartnerPartnership with MVAC and Mallee CMA to offer Bush Kinder program. Creates safe place to learn and share ecological and cultural knowledge, nurturing future custodians for Country.
• Mildura Base Public HospitalcoreTechnology or IntegrationO&G team provides weekly on-site visit to support shared care and regional collaboration. Midwives attend antenatal appointments with Visiting Medical Officer - Obstetrician/Gynaecologist for pregnancy care. Also supports Graduate Nurse Program study days.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Others

• Royal Melbourne Hospital: Tertiary hospital partner that provides 24/7 specialist renal support, training, and clinical governance for RDHS' satellite dialysis program — an ecosystem/integrator relationship rather than a competitor.
• Royal Flying Doctor Service (RFDS) South Eastern Section: A funder and aeromedical retrieval partner for RDHS' primary care services; provides remote-area health access and emergency retrieval across the Mallee and far west NSW — adjacent ecosystem participant.

Direct peers

• Mallee Track Health and Community Service: Small rural Victorian health service in the Mallee region operating acute, aged care, and community programs across multiple sites — closely comparable size and service portfolio to RDHS.
• Swan Hill District Health: Neighbouring rural Victorian health service operating a similar Multi-Purpose Service model with acute, aged care, and community health services — directly comparable in size, scope, and funding structure to RDHS.
• East Wimmera Health Service: Rural Victorian MPS with comparable acute, aged care, primary care, and community service portfolio across multiple small campuses — directly comparable Multi-Purpose Service peer.
• Inglewood and Districts Health Service: Small rural Victorian health service operating acute, aged care, and primary/community services — comparable small-scale rural MPS peer.
• Boort District Health: Small rural Victorian health service offering acute, residential aged care, and community health — directly comparable in scale and service mix to RDHS' smaller campuses.
• West Wimmera Health Service: Rural Victorian Multi-Purpose Health Service operating multiple campuses with acute, aged care, and community health services — directly comparable rural MPS peer to RDHS in scale and service mix.
• Kerang District Health: Rural northern Victorian health service providing acute, aged care, and community health — operates a comparable small-scale multi-service model serving a similar rural catchment.

Broad incumbents

• Mildura Base Public Hospital: The major regional public hospital in the Victorian Mallee; provides higher-acuity acute, ED, and obstetric services to patients across RDHS' catchment and acts as a referral partner for RDHS' shared-care obstetrics model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/robinvale-district-health-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Robinvale District Health Services