TRM

Name

TRM

Website

https://trm.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

TRM is a Portland-based private customer services company that provides convenience banking and photocopying solutions to retailers, operating with a 1-10 employee footprint and minimal disclosed business details.

Ownership category

akta.pro rank

Product category

Retail Customer Services

SIC

Services-Management Services (8741)

akta.pro primary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• Convenience banking solutions
• Retail photocopying services
• In-store banking kiosks
• Retail customer services
• Self-service banking

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Core offering

TRM is a customer service company that provides convenience banking and photocopying solutions to retailers. The company operates as a small, privately held B2B service provider delivering in-store financial and document-copying capabilities intended for retail environments. The public-facing TRM.com website is minimal, presenting only a "Serious inquiries only" notice and a contact email, suggesting a relationship-driven sales approach rather than mass-market acquisition.

Differentiator

Problem solved

Functional benefit

Products and services

• Convenience Banking Solutions In-store convenience banking services designed for retailers, enabling retail partners to offer basic banking access (such as deposits, withdrawals, or cash access) at retail counters without operating as a regulated bank. The offering targets retail operators seeking to add financial services to drive foot traffic and ancillary revenue.
• Retail Photocopying Solutions Outsourced photocopying services deployed for retailers, providing in-store document-copying capability as an ancillary retail service. Intended for retail operators looking to broaden the utility of their stores and serve walk-in customers needing copying services.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• Diebold Nixdorf: Diebold Nixdorf is a global provider of ATMs, POS, and retail self-service solutions, including managed services for financial institutions and retailers. Its ATM managed-services and retailer-channel operations directly overlap with TRM's convenience banking offering at significant scale.
• Heartland Payment Systems: Heartland (part of Global Payments) provides payment processing, POS, and other financial services to small and mid-sized retailers, including cash-handling and payroll-related products. It is a comparable retailer-facing financial services operator that competes for the same customer budget line items as TRM's banking-in-retail offering.
• NCR Corporation: NCR is the dominant provider of retail self-service hardware and software, including ATMs, POS, and a wide portfolio of in-store technology, and was the lead investor in TRM back in 2000. It is comparable both as TRM's strategic backer and as the broad incumbent whose product portfolio most directly overlaps with TRM's convenience banking offering.

Direct peers

• Ricoh USA: Ricoh is a major provider of managed document, print, and copier services to retail and commercial customers, operating extensive placement-and-service contracts. Like Xerox, it competes for the same retail-located photocopying and document-service contracts that form half of TRM's offering.
• Konica Minolta Business Solutions: Konica Minolta provides managed print and document services, including copier placement and service for retail and small-business customers. Its managed services delivery model mirrors how TRM likely places and services photocopying devices inside retailer locations.
• Cardtronics (now NCR Atleos): Cardtronics, now operating as NCR Atleos, is the largest independent ATM operator and the leading provider of convenience banking and ATM-as-a-service to retailers and small businesses across the US. It is the most direct comparison to TRM's convenience banking line, operating nearly identical retailer-embedded financial services.
• Xerox (now Xerox Holdings): Xerox operates one of the largest managed document services businesses in the world, placing copiers and multifunction devices in retail, banking, and enterprise sites and servicing them under contract. It is the most direct analogue to TRM's retail photocopying solutions offering.

Emerging players

• Genmega: Genmega manufactures and supports ATM hardware used heavily by independent ATM operators and retailers offering customer convenience banking. It enables many of the same retailer-deployed ATM programs that TRM's convenience banking line depends on.
• ATM National: ATM National is a smaller ATM placement and convenience banking provider that targets retail and convenience-store operators with turnkey ATM programs. It addresses essentially the same end-customer and use case as TRM's convenience banking line, but from a more focused, smaller-vendor positioning.
• Hyosung (Nautilus Hyosung America): Hyosung America is one of the largest ATM hardware and software providers used by retailers and ISOs for in-store cash access. It underpins many of the convenience banking deployments that compete with or complement TRM's offering at the retail-located banking layer.

Market position

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TRM