City of Pelham

Municipal Government Servicespelhamalabama.gov

The City of Pelham is an Alabama municipal government delivering local services — permits, utilities, public safety, recreation — to residents and businesses through ten facilities including an NHL-sized ice arena, recreation center, senior center, library, and golf club, funded via taxes and user fees.

Company typePrivate
Founded1904
HeadquartersPelham, United States
Headcount251–500
GTM typeB2C
OfferingServices

What City of Pelham does

The City of Pelham is a municipal government entity incorporated in 1904 and operating under the authority of the State of Alabama in Shelby County. It delivers core local government services — business licensing, permitting (via the TylerHost permitting system), vehicle registration coordination, water and sewer utilities, police and municipal court services, trash and recycling, and public meeting administration — to Pelham residents and local businesses. The city is governed by an elected Mayor (Rick Wash) and City Council, with operations spanning ten primary facilities including City Hall, the Pelham Civic Complex & Ice Arena (featuring two NHL-sized rinks, a 4,000-seat Main Arena, and 30,000 square feet of event space), Pelham Recreation Center, Pelham Racquet Club, Pelham Senior Center, Pelham Public Library, Ballantrae Golf Club, and multiple parks.

The technology backbone is conventional civic SaaS rather than proprietary systems: the official website at pelhamalabama.gov runs on CivicPlus CivicEngage, with integrations to TylerHost for online permitting, Tyler Portico for service requests, RecDesk for recreation program registration, Ticketmaster for event ticketing, and EPay for utility billing. Programs span youth sports (volleyball, flag football, hockey), public skating, tennis lessons, senior fitness and crafts, library programming (storytime, STEAM, Cricut workshops, Dungeons & Dragons), and signature events such as Vulcan Vault and the National Kidz Outdoors Indoor Pro Rodeo.

The business model is tax-and-fee based rather than revenue-driven: the city is funded through property and sales tax appropriations, supplemented by user fees for recreation programs ($20/child youth volleyball clinic, $15 football workouts, $5/child Nerf Battle), public skating admission ($10 plus $4 skate rental), utility charges, business license fees, permits, and venue rentals. The customer base is structurally distributed across residents, local businesses, visitors to events, seniors, and youth/families, with no concentration in commercial accounts. Recent strategic activity includes a $5.3 million acquisition of the 43-acre Oak Mountain Amphitheatre property in 2025 and a July 2026 development agreement with GenRev for predevelopment studies on that site.

City of Pelham firmographics

Firmographics

Name: City of Pelham
Legal name: City of Pelham
Website: https://pelhamalabama.gov
Company type: Private
Founded year: 1904
Operating status: Operating
Headcount range: 251–500 employees
Short description: The City of Pelham is an Alabama municipal government delivering local services — permits, utilities, public safety, recreation — to residents and businesses through ten facilities including an NHL-sized ice arena, recreation center, senior center, library, and golf club, funded via taxes and user fees.
Ownership category
akta.pro rank

City of Pelham industry classification

Industry

Product category: Municipal Government Services
NAICS: Utilities (221), Administration of Housing Programs, Urban Planning, and Community Development (9251)
SIC: Sanitary Services (4950), Water Supply (4941)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Parks, Recreation & Cultural Services (BPAIACAI), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

Municipal government services
Parks and recreation
Public library services
Ice arena operations
Waste management services

Where City of Pelham is headquartered

Location

Headquarters

HQ city: Pelham
HQ country: United States
HQ region: North America

Offices10 records

Markets served

City of Pelham business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Pricing tiers

Model	Billing	Price
Unit Pricing	Pay-as-you-go	Recreation program fees for youth sports and activities
Unit Pricing	Pay-as-you-go	Public ice skating admission and equipment rental

Distribution channels3 records

Marketing channels4 records

City of Pelham product offering

Product offering

Core offering

The City of Pelham is a municipal government that provides core public services—waste management, water/sewer utilities, police and court services, business licensing, permitting, and vehicle registration—to residents and businesses within its jurisdiction. Complementing these administrative functions, the city operates an extensive recreation and community programming portfolio delivered through the Pelham Civic Complex & Ice Arena, Recreation Center, Racquet Club, Senior Center, Public Library, parks, and Ballantrae Golf Club, with services accessed in person or through the official website pelhamalabama.gov.

Product overview

The City of Pelham operates a unified platform of municipal services and facilities serving residents through its official website and physical venues. The core offering consists of government services (permits, utility payments, council meetings) accessible via the pelhamalabama.gov website, complemented by recreation facilities including the Pelham Civic Complex & Ice Arena with the Main Arena, Pelham Racquet Club, Pelham Recreation Center, Pelham Senior Center, Pelham Public Library, and various parks. Programs span ice sports (public skating, hockey, figure skating), tennis, fitness classes, youth athletics, senior activities, and library programming. The website serves as the central hub for service access while facilities provide in-person community services.

Differentiator

Problem solved

Functional benefit

Products and services

Pelham Civic Complex & Ice Arena An ice arena and event venue facility offering NHL-sized ice rinks, public skating, youth and adult hockey leagues, figure skating programs, and full-service catering. Hosts the SPHL Birmingham Bulls and community events including concerts, rodeos, and pole vaulting competitions.
Main Arena An NHL-sized arena within the Pelham Civic Complex with 4,000 seating capacity and 30,000 square feet of flexible floor space, used for hockey games, figure skating, concerts, rodeos, and pole vaulting competitions, available for event rental.
Pelham Racquet Club A racquet sports facility offering tennis courts, lessons, and the PRIME Tennis Academy for junior athletes, serving residents and visitors seeking tennis programming.
Pelham Senior Center A municipal senior center offering fitness classes (Zumba Gold, Gentle Yoga, Tai Chi), dance programs, crafts, social events, and educational seminars for older adults in Pelham.
Pelham Public Library A public library offering adult programming (Work/Study Cafe, Cricut workshops, book clubs), children's programming (storytime, STEAM activities, LEGO clubs), and teen programming (Dungeons & Dragons, Donuts & Drawing) for community members of all ages.
City Park City park with reservable facilities including a pavilion and grill, suitable for outdoor events and gatherings for residents and visitors.
Pelham Recreation Center A recreation facility offering youth sports programs, fitness classes, and special events such as Nerf Battles and volleyball clinics for families and youth in the community.
Municipal Government Services via Official Website The official municipal website providing online access to government services including business licenses, permits, vehicle registration, utility payments, court case balances, traffic ticket payments, water/sewer applications, council meeting live streams, and community news for residents and businesses.

Companies that use City of Pelham

Customer profile

Segments5 records

Ideal customer profiles3 records

City of Pelham technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

City of Pelham partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered core.

GenRevcoreStrategic or Co-development Partner · 31 July 2026Development agreement between City of Pelham and GenRev for predevelopment studies on the 43-acre Oak Mountain site. The city acquired the property for $5.3 million in 2025 as part of its planned redevelopment initiative. This agreement marks the first formal step toward revitalizing the Oak Mountain Amphitheatre property.
CivicPluscoreTechnology or IntegrationWebsite platform provider powering the official City of Pelham website with CivicEngage content management system, enabling online services, calendars, permitting, and citizen engagement features.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

City of Pelham competitors and assessment

Company assessment

Direct peers

City of Mountain Brook: Small affluent Birmingham suburb with a reputation for high-quality parks and recreation programming. Comparable municipal scope and resident base make it a strong service-delivery peer.
City of Trussville: Mid-sized Birmingham suburb in Jefferson County with comparable parks, recreation, library, and event facilities. Similar resident profile and growth trajectory to Pelham.
City of Vestavia Hills: Affluent Birmingham suburb operating parks, recreation, library, and senior programs of comparable scale to Pelham. Similar resident demographics and Shelby/Jefferson County proximity make it a tight peer for municipal service comparison.
City of Madison: Mid-sized Alabama municipality in the Huntsville metro offering a similar municipal service portfolio. Comparable population scale and emphasis on parks, recreation, and library services.
City of Helena: Direct Shelby County neighbor of Pelham with comparable municipal services and resident demographics. Closest geographic peer for service-delivery comparison.
City of Homewood: Inner-ring Birmingham suburb delivering a similar municipal mix of parks, recreation, library, and senior programming. Comparable city size and resident profile to Pelham.
City of Hoover: Largest Birmingham suburb in Alabama with a comparable municipal service portfolio including parks, recreation, library, senior services, and large-scale event facilities (Hoover Met Complex). Highly comparable in demographics, geographic setting, and scope of services to Pelham.
City of Alabaster: Adjacent Shelby County municipality of similar size and demographics to Pelham. Operates the same basic portfolio of municipal services including parks, recreation, library, and senior programs.

Broad incumbents

City of Birmingham: Large central-city municipal government that anchors the Birmingham metro. Overlaps with Pelham on core municipal services but at substantially larger scale and a broader portfolio.

Regional players

Shelby County: County-level government surrounding Pelham providing overlapping services such as vehicle registration, drivers licensing, and some recreation facilities. Operates one level above the city in the same regional market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

City of Pelham financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Pelham leadership team

Management profile

Number of profiles

Profiles1 record

City of Pelham subsidiaries and ownership

Company hierarchy

Subsidiaries8 records

City of Pelham funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Pelham M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Pelham

What does City of Pelham do?

Is City of Pelham a public or private company?

City of Pelham is a private company. It is classified as state government owned and is currently operating.

When was City of Pelham founded?

City of Pelham was founded in 1904. It employs 251 to 500 people.

Where is City of Pelham based?

City of Pelham is headquartered in Pelham, United States, in the North America region.

Who are City of Pelham's main competitors?

Direct peers on record are City of Mountain Brook, City of Trussville, City of Vestavia Hills, City of Madison, City of Helena, City of Homewood, City of Hoover and City of Alabaster. City of Birmingham is listed as a broad incumbent. Shelby County is listed as a regional player.

Does City of Pelham have an API?

No public API is recorded for City of Pelham.

What industry is City of Pelham in?

City of Pelham's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 221 and its SIC code is 4950.