Refreshed Tech
Refreshed Tech is a US-based device buyback and refurbishment company serving K-12 schools, enterprises, retailers, VARs, and ITAD providers via a Trade-in-as-a-Service platform with white-label capabilities, certified data wiping, and Microsoft Authorized Refurbisher status, operating from a 105,000 sq ft solar-powered facility in Ashley, Indiana.
- Company typePrivate
- Founded2022
- HeadquartersAshley, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Refreshed Tech does
Refreshed Tech, Inc. is a US-based device buyback and refurbishment company headquartered at 803 H L Thompson Jr Dr, Ashley, Indiana, founded in August 2022 by Kyle Wainwright after his prior phone-repair business (Genius Computer and Phone Repair, 18 locations). The company purchases used phones, tablets, laptops, and Chromebooks from organizations, refurbishes them at its net-zero, solar-powered facility, and resells them, while generating a second revenue stream through its Trade-in as a Service (TaaS) platform that enables channel partners to run white-labeled trade-in programs on a transaction-fee basis.
Its product surface spans a four-step institutional buyback workflow (quote, free retrieval, inspection with certified data erasure, and final payment with a device report), an enterprise TaaS platform with white-label portals, dedicated programs for K-12 education, VAR/leasing firms, and ITAD/recyclers, and a Microsoft Authorized Refurbisher (MAR) capability acquired in November 2023 that allows the company to ship genuine Microsoft-licensed refurbished PCs. The technology stack is operations-led: certified data wiping, advanced testing stations inside a 105,000-square-foot facility capable of processing 50,000+ devices per month, and partner-facing APIs/widgets; there is no disclosed AI/ML, SDK, or proprietary model layer.
The business is monetized through two primary streams—hardware resale margins on purchased devices and transaction/commission fees on TaaS-program volume—and is sold via direct enterprise field sales, a self-serve website quote form, and a growing channel-partner network anchored by the OVATION Wireless Management partnership (January 2024). Customer segments include K-12 school districts (the dominant vertical, with at least 11 named districts across nine US states), enterprise and retail buyers (e.g., American Price Kings), VAR/leasing firms, and ITAD providers. Operations remain US-only, with FY2023 revenue of $11.6M and a founder/operator-led leadership team that added a Partner and Chief Growth Officer in February 2024.
Refreshed Tech firmographics
Firmographics- Name
- Refreshed Tech
- Legal name
- Refreshed Tech
- Website
- https://refreshedtech.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Refreshed Tech is a US-based device buyback and refurbishment company serving K-12 schools, enterprises, retailers, VARs, and ITAD providers via a Trade-in-as-a-Service platform with white-label capabilities, certified data wiping, and Microsoft Authorized Refurbisher status, operating from a 105,000 sq ft solar-powered facility in Ashley, Indiana.
- Ownership category
- akta.pro rank
Where Refreshed Tech is headquartered
LocationHeadquarters
- HQ city
- Ashley
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Refreshed Tech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Device Buyback and Trade-In: Refreshed Tech purchases used devices (phones, tablets, laptops, Chromebooks) from organizations and refurbishes them for resale. Revenue is generated through the margin between purchase price paid to sellers and resale value of refurbished devices. The company offers instant quotes, handles logistics (free shipping, on-site packing/pickup), performs inspections and data erasure, then pays sellers upon completion.
- Trade-in Program Management (TaaS): Enterprise and retail partners integrate Refreshed Tech's TaaS platform to offer trade-in and buyback solutions to their customers. Refreshed Tech manages the entire process while partners earn commissions on transactions. This includes white-labeled solutions and API/widget integration for seamless customer experience.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Custom quote-based pricing for device buyback |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Refreshed Tech product offering
Product offeringCore offering
Refreshed Tech purchases used devices (phones, tablets, laptops, Chromebooks, MacBooks) from organizations, school districts, and enterprises, refurbishes them at a solar-powered net-zero facility, and resells them. The company also operates a Trade-in as a Service (TaaS) platform with white-label capabilities that allows enterprise and retail partners to offer branded trade-in and buyback solutions, including API and widget integration, secure data destruction, and value recovery.
Product overview
Refreshed Tech operates as a device buyback and refurbishment platform offering a unified Trade-as-a-Service (TaaS) ecosystem. The core offering consists of the TaaS Platform for managing trade-in programs, supplemented by white-label trade-in modules for enterprise partners, device buyback and inspection services, ITAD (IT Asset Disposition) with secure data destruction, and specialized programs for education and VAR/leasing channels. The company buys used devices (phones, iPads, MacBooks, Chromebooks) from organizations and schools, refurbishes them at their net-zero facility, and resells them while providing value recovery to clients. Their white-label solutions allow enterprise and retail partners to offer branded trade-in programs, while their education vertical targets K-12 districts with compliant data wiping and budget-returning device programs.
Differentiator
Problem solved
Functional benefit
Products and services
- TaaS Platform (Trade-in as a Service) End-to-end Trade-as-a-Service platform that manages trade-in programs for enterprise and retail companies, including automated trade-ins, returns processing, and buyback management. Designed for partners that want to offer tailored trade-in and buyback solutions to their customers without managing logistics themselves.
- Device Buyback Services Primary service of purchasing used devices (phones, iPads, MacBooks, Chromebooks) from organizations, schools, and individuals for refurbishment and resale. Provides accurate quotes within one business day, covers shipping costs, and handles on-site packing/pickup.
- Enterprise Trade-In Solutions Trade-in and buyback programs for enterprise and retail companies that can be white-labeled to match partner branding, featuring a buyback widget, trade-in elements, commission-based revenue model, and integration with partners' existing systems.
- ITAD Services (IT Asset Disposition) Comprehensive IT asset disposition services including eco-friendly recycling, secure data destruction, value recovery, and compliant disposal of IT equipment for organizations and ITAD recyclers.
- Education Device Buyback Program Initiative device buyback program designed specifically for K-12 school districts, making technology upgrades easy and affordable with nationwide shipping, on-site packing, and proceeds returned to the school. Includes FERPA-compliant data wiping and environmental impact reporting.
- VAR/Leasing Device Buyback Hassle-free device buyback program for value-added resellers and leasing companies, offering flexible tailored solutions, free retrieval, and typically completing the buyback process within 45-60 days.
- Microsoft Authorized Refurbisher (MAR) Program Certification Certification-enabled capability to produce and sell certified Microsoft refurbished computers with genuine Microsoft software, meeting Microsoft's hardware and software quality standards. Differentiates Refreshed Tech from non-certified refurbishers in the market.
Quantifiable outcome
- 149,571,180 lbs of carbon emissions prevented
- +4 more outcomes
Companies that use Refreshed Tech
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
Refreshed Tech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Refreshed Tech partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- OVATION Wireless ManagementcoreOVATION, a managed mobility service company based in Cornelius, North Carolina, partnered with Refreshed Tech in early 2024 to streamline the trade-in process for OVATION's partner network. Refreshed Tech developed a white-labeled portal enabling OVATION's partners to submit customer info and generate shipping labels. This partnership has contributed to Refreshed Tech's considerable growth and recent facility expansion.
- CurrentscoreRefreshed Tech partnered with Currents, a tech startup providing an asset management mobile app, to offer users fair pricing for used tech devices with access to data and analysis from Refreshed Tech. The integration allows users to make informed decisions about their tech devices and receive accurate trade-in values. Currents was named one of 6 startups to watch in 2024.
- MicrosoftcoreRefreshed Tech became a Microsoft Authorized Refurbisher (MAR), gaining Third Party Refurbisher (TPR) status to produce certified Microsoft refurbished computers. This partnership required meeting Microsoft's stringent hardware and software quality standards, providing quality assurance, legal licensing, and eco-friendly certified devices.
Scale indicators9 records
Recent moves8 records
Expansion highlights5 records
Refreshed Tech competitors and assessment
Company assessmentDirect peers
- Swappa: Swappa is a peer-to-peer marketplace for buying and selling used smartphones, tablets, laptops, and smartwatches. Comparable to Refreshed Tech in facilitating used-device resale, though Swappa is a marketplace model vs. Refreshed Tech's buy-and-resell model.
- Decluttr: Decluttr is a recommerce platform that buys used tech, media, and electronics from consumers for refurbishment and resale. Comparable to Refreshed Tech's trade-in and refurbishment of consumer electronics, with overlap in phone, tablet, and laptop buyback.
- Gazelle: Gazelle is one of the original consumer device buyback and refurbishment platforms, purchasing used smartphones, tablets, and laptops for resale. Directly comparable to Refreshed Tech's device buyback/refurbishment core, though Gazelle skews consumer-direct while Refreshed Tech emphasizes enterprise and education.
- HOBI International: HOBI is an established ITAD (IT Asset Disposition) company offering enterprise device buyback, data destruction, refurbishment, and resale. Highly comparable to Refreshed Tech's ITAD, secure data wiping, and refurbishment capabilities, targeting similar enterprise and education buyers.
- Back Market: Back Market is a leading refurbished electronics marketplace selling certified pre-owned phones, laptops, and tablets directly to consumers. Both companies compete in the recommerce/resale of used consumer electronics, though Back Market is consumer-direct while Refreshed Tech is B2B/B2B2C focused.
- SIMS Lifecycle Services: SIMS is a major global ITAD provider offering enterprise asset disposition, data sanitization, and electronics recycling at scale. Direct competitor for large enterprise and education ITAD contracts that Refreshed Tech pursues.
- Apto Solutions: Apto Solutions is an ITAD and mobile lifecycle services provider offering device buyback, refurbishment, and resale for carriers, OEMs, and enterprises. Directly comparable in ITAD/mobile device disposition and refurbishment to Refreshed Tech's offering.
Broad incumbents
- Ingram Micro ITAD: Ingram Micro is a massive global IT distribution and services company offering ITAD, reverse logistics, and device lifecycle services at scale. Comparable ITAD/refurbishment capabilities, with significantly greater scale, geographic reach, and enterprise relationships than Refreshed Tech.
Regional players
- eCycle Solutions: eCycle Solutions is a North American IT asset disposition and electronics recycling company with secure data destruction and refurbishment services. Comparable in ITAD and e-waste services, though primarily Canadian-focused while Refreshed Tech is US-focused.
Emerging players
- CDSI (Custom Data Services Inc.): CDSI is a US-based ITAD and reverse logistics provider specializing in education and enterprise device disposition. Comparable in targeting the K-12 school district buyback market that is a primary segment for Refreshed Tech.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Refreshed Tech social profiles
Digital presenceRefreshed Tech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Refreshed Tech leadership team
Management profileNumber of profiles
Profiles7 records
Refreshed Tech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Refreshed Tech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Refreshed Tech
What does Refreshed Tech do?
Refreshed Tech purchases used devices (phones, tablets, laptops, Chromebooks, MacBooks) from organizations, school districts, and enterprises, refurbishes them at a solar-powered net-zero facility, and resells them. The company also operates a Trade-in as a Service (TaaS) platform with white-label capabilities that allows enterprise and retail partners to offer branded trade-in and buyback solutions, including API and widget integration, secure data destruction, and value recovery.
Is Refreshed Tech a public or private company?
Refreshed Tech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Refreshed Tech founded?
Refreshed Tech was founded in 2022. It employs 51 to 100 people.
Where is Refreshed Tech based?
Refreshed Tech is headquartered in Ashley, United States, in the North America region.
How does Refreshed Tech make money?
Two revenue lines are on record. Device Buyback and Trade-In is the primary driver. The others are trade-in Program Management (TaaS).
Who are Refreshed Tech's main competitors?
Direct peers on record are Swappa, Decluttr, Gazelle, HOBI International, Back Market, SIMS Lifecycle Services and Apto Solutions. Ingram Micro ITAD is listed as a broad incumbent. eCycle Solutions is listed as a regional player. CDSI (Custom Data Services Inc.) is listed as an emerging player.
Does Refreshed Tech have an API?
No public API is recorded for Refreshed Tech.