Water Worx Services

What Water Worx Services does

Water Worx Services, Inc. is a privately held utility services contractor founded in 2015 and headquartered in Clayton, North Carolina. The company specializes in commercial water and sewer utility services across Central and Eastern North Carolina, with a service area spanning 30+ cities including the Triangle region and extending east to New Bern and Kinston. Its core offerings include water and sewer connection services, backflow prevention testing and certification, fire hydrant installation and maintenance, emergency water line repair (24/7), retention pond construction and maintenance, and specialized hydrovac excavation and jet/vac services.

The company operates as a field services business using direct-to-customer delivery through its own crews and specialized equipment rather than resellers or distributors. Revenue is generated through professional services engagements — project-based utility installations, recurring annual backflow testing (required for regulatory compliance), custom maintenance contracts for backflow devices and fire hydrants, and emergency repair work billed on a per-engagement basis. The customer base is primarily commercial, spanning apartment complexes, municipalities (City of Raleigh, City of Dunn), industrial facilities, educational institutions (NC State Fair Grounds, Wake Forest Historical Museum), and property associations, with residential work as a secondary segment.

Water Worx differentiates through certified backflow device tester credentials (enabling regulatory compliance submissions across multiple NC municipalities), a domain-specialized equipment fleet including jet/vac trucks and hydrovac excavation units, and a local reputation as a "Top Rated Local Service" in its served markets. The company is actively hiring across technical and operational roles and has expanded its service portfolio to include retention pond maintenance and hydrovac excavation, suggesting ongoing capacity and product surface expansion within its regional footprint.

Name

Water Worx Services

Legal name

Water Worx Services, Inc.

Website

https://waterworxinc.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Water Worx Services is a privately held utility contractor based in Clayton, NC that provides commercial water and sewer connection services, backflow prevention testing, fire hydrant maintenance, and emergency repairs across Central and Eastern North Carolina.

Ownership category

akta.pro rank

Product category

Utility Contracting Services

NAICS

Water, Sewage and Other Systems (2213)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Water Systems & Treatment (Pumps/Boilers/Water Heaters/Filtration) (IMAIABAK)

akta.pro secondary industries

Water Supply & Wastewater Utilities Administration (BPAIACAG), Commercial & HOA Irrigation Services (Large-Scale Systems) (HSAIAEAJ)

Keywords

• Water utility services
• Sewer connection services
• Backflow prevention testing
• Fire hydrant maintenance
• Underground utility construction

Headquarters

HQ city

Clayton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Water and Sewer Utility Services: Water Worx generates revenue through providing water and sewer connection services, including new construction hookups, repairs, and maintenance for commercial and residential properties. Services include water service installation, sewer service installation, meter installations, and utility construction.
2. Backflow Prevention Services: Revenue from installation, testing, certification, repair, and replacement of backflow prevention devices. Commercial devices require annual testing for regulatory compliance.
3. Fire Hydrant Services: Income from fire hydrant installation, replacement, maintenance, and flow testing services for commercial properties and municipalities.
4. Emergency Repair Services: 24/7 emergency water line repair services billed as professional services for urgent situations such as main breaks and flooding.
5. Retention Pond Services: Construction and maintenance of retention/stormwater ponds including custom maintenance plans for storm drains with cleaning and flushing services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Water Worx Services provides commercial water and sewer utility contracting including new construction water/sewer hookups, water meter installation, backflow prevention device installation, testing, certification, repair and replacement, fire hydrant installation, replacement, maintenance and flow testing, 24/7 emergency water line repairs, retention pond construction and maintenance, storm drain cleaning and flushing, hydrovac excavation, and jet vac services. Customers are predominantly commercial operations, municipalities, contractors, and property associations across Central and Eastern North Carolina.

Product overview

Water Worx Services offers a comprehensive suite of water and sewer utility services primarily serving commercial operations in Central and Eastern North Carolina. The company's core offerings include water and sewer connection services, backflow prevention, fire hydrant services, emergency repairs, storm drain services, and retention pond construction and maintenance. Additional specialized services include water meter installation, hydrovac excavation, and jet vac services. The company primarily serves apartment complexes, municipalities, contractors, and property associations.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Connection Services

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Primoris Services Corporation: Primoris is a publicly traded specialty contractor with utility, pipeline, and water infrastructure services. Its water and utility operations directly overlap with Water Worx's water/sewer installation and maintenance scope.
• Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national plumbing franchise offering residential and light commercial plumbing services including drain cleaning and water-line repair — comparable to Water Worx's plumbing/maintenance services but franchise-driven and broader in geographic reach.
• Mr. Rooter Plumbing: Mr. Rooter is a Neighborly company franchise providing residential and commercial plumbing, drain, and sewer services. It overlaps with Water Worx on plumbing, backflow, and sewer work, but operates through a franchised national model.
• Roto-Rooter: Roto-Rooter is a national plumbing, drain cleaning, and water/sewer service franchise with 24/7 emergency response — directly comparable to Water Worx's core plumbing, sewer, and emergency repair offering, but at significantly greater scale and geographic reach.
• ARS / Rescue Rooter: ARS/Rescue Rooter is a large multi-brand residential services platform (plumbing, HVAC, sewer). Its plumbing, drain, and water/sewer offerings directly overlap Water Worx's service portfolio at national scale.
• Badger Daylighting: Badger Daylighting is the largest North American hydrovac excavation services provider. Hydrovac is one of Water Worx's specialized service lines, making Badger a directly comparable capability peer despite different end-market mix.
• MasTec Utility Services: MasTec is a national infrastructure construction firm with a dedicated water/wastewater utility services segment serving municipal and commercial clients — the closest large-cap public-market comparable to Water Worx's municipal and commercial utility contracting work.

Regional players

• T.A. Loving & Company: T.A. Loving is a North Carolina-based utility and infrastructure contractor performing water, sewer, and stormwater construction across the Southeast. It directly mirrors Water Worx's utility-construction scope but at much larger scale and broader geographic reach.

Direct peers

• Carris Utility Services: Carris Utility Services is a regional underground utility contractor performing water, sewer, and storm drainage installation and repair in the Carolinas — a tightly comparable peer to Water Worx in geography, scale, and service mix.

Others

• USIC (Underground Specialists, Inc.): USIC is the largest North American provider of utility locating services supporting water, sewer, gas, and telecom infrastructure. It is adjacent to Water Worx's underground-utility work (especially hydrovac) rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Water Worx Services