CareVets
CareVets is a privately held New Zealand veterinary clinic chain operating 22+ clinics across the North Island, providing direct-to-consumer medical, surgical, dental, and emergency veterinary care plus pet food retail for pet owners.
- Company typePrivate
- Founded2008
- HeadquartersPapakura, New Zealand
- Headcount11–50
- GTM typeB2C
- OfferingServices
What CareVets does
CareVets is a New Zealand-based, privately held veterinary clinic chain operating 22+ physical clinic locations across the North Island, with geographic concentration in Auckland (9 clinics), Waikato (5), Wellington (5), and single or limited presence in Bay of Plenty, Gisborne, and Hawke's Bay. Founded around 2008 and headquartered in Papakura, the company provides comprehensive small-animal veterinary services — medical consultations, surgery (including soft tissue and orthopaedic), dentistry, radiology and diagnostics, emergency care, vaccinations, microchipping, desexing, behavioural consultations, and senior/weight management — delivered through individual branded clinics, some of which retain legacy names (e.g., The Vet Centre Pukekohe, Remuera Vets).
The business operates on a direct-to-consumer model, with customers accessing services by visiting clinics, calling the 0800 227 383 freephone line, or booking through a VetLinkSQL-powered online appointment system. Revenue derives from three streams: veterinary professional services (the core), retail sale of pet food and supplies from brands such as Hill's Prescription Diet, Royal Canin, Eukanuba, and Black Hawk (priced per unit ranging from approximately NZ$39.50 to NZ$234.99), and ancillary services including cattery boarding, grooming, and puppy preschool at select locations. Technology underlying the operation is conventional small-animal veterinary practice equipment — diagnostic imaging, surgical facilities, and on-site laboratory capability — with no disclosed AI/ML, proprietary platform, or data-moat components.
The company has expanded primarily through acquisition of existing veterinary practices (e.g., the Kilbirnie Animal Health Centre & Cattery acquisition in November 2015), and operates an e-commerce shop to extend its retail reach beyond the clinic walls. Customer segments span individual pet owners of dogs, cats, small mammals, birds, reptiles, and exotic pets, plus a secondary segment of lifestyle block and equine owners. No external funding rounds, private equity ownership, or parent company have been disclosed in the available materials.
CareVets firmographics
Firmographics- Name
- CareVets
- Legal name
- CareVets
- Website
- https://carevets.co.nz
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CareVets is a privately held New Zealand veterinary clinic chain operating 22+ clinics across the North Island, providing direct-to-consumer medical, surgical, dental, and emergency veterinary care plus pet food retail for pet owners.
- Ownership category
- akta.pro rank
CareVets industry classification
Industry- Product category
- Veterinary Services
- NAICS
- Veterinary Services (54194), Pet Care (except Veterinary) Services (81291), Pet and Pet Supplies Retailers (45991)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)
- akta.pro secondary industry
- Veterinary-Affiliated/Medical Boarding (HSANADAG)
Keywords
Where CareVets is headquartered
LocationHeadquarters
- HQ city
- Papakura
- HQ country
- New Zealand
- HQ region
- Oceania
Offices6 records
Markets served
CareVets business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales
Revenue model
- Veterinary Services: Professional veterinary consultations, medical treatments, surgeries, dental procedures, emergency care, diagnostics, vaccinations, microchipping, and other clinical services provided at clinic locations.
- Pet Products and Food: Sale of pet food (including prescription diets from Hill's, Royal Canin, Black Hawk, Eukanuba), flea/worm treatments, and pet supplies through clinic retail areas and online shop.
- Boarding and Grooming: Cat boarding facilities, cattery services, pet grooming, and puppy preschool services at select clinic locations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Veterinary consultation and treatment services |
| Unit Pricing | Pay-as-you-go | Pet food and retail products |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
CareVets product offering
Product offeringCore offering
CareVets operates a network of veterinary clinics across New Zealand's North Island, providing comprehensive medical, surgical, dental, and preventive care for companion animals including dogs, cats, and exotic pets. In addition to clinical services, the clinics sell pet food and retail supplies and offer ancillary services such as grooming, boarding, and training.
Product overview
CareVets operates as a multi-location veterinary clinic network across New Zealand's North Island, offering comprehensive pet healthcare services. The core offering consists of in-clinic veterinary services (medical, diagnostic, surgical, emergency, dental, and preventive care) delivered through a network of over 20 clinic locations. The product portfolio includes: core veterinary services (vaccinations, desexing, microchipping, emergencies, surgery, dentistry), specialty services (exotics care, behavioural consultations, pet exports, specialist referrals), wellness programs (senior care, weight management, kitten & puppy care), and auxiliary services (grooming, puppy preschool, cattery boarding). The retail arm sells pet food and supplies including prescription diets from Hill's Prescription Diet, breed-specific formulas from Royal Canin and Eukanuba, and premium foods from Black Hawk. An online appointment booking system (VetLinkSQL) enables digital scheduling. The company also offers lifestyle/large animal and equine services for clients on lifestyle blocks.
Differentiator
Problem solved
Functional benefit
Products and services
- General Veterinary Consultation
- Vaccination and Preventive Care
- Desexing (Spay and Neuter)
- Microchipping
- Veterinary Dentistry
- Soft Tissue and Orthopedic Surgery
- Emergency and Critical Care
- Diagnostic Imaging and Laboratory
- Pet Grooming
- Pet Boarding and Daycare
- Pet Training and Behavior
- Pet Retail (Food and Supplies)
- Senior and End-of-Life Pet Care
Companies that use CareVets
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles1 record
CareVets technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
CareVets partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights6 records
CareVets competitors and assessment
Company assessmentDirect peers
- Pet Doctors NZ: New Zealand veterinary clinic chain providing small animal medical, surgical and preventive care across multiple sites. Closely matches CareVets' general practice clinic model and target customer base.
- VetEnt NZ: Veterinary network operating across the North and South Islands with both companion animal clinics and production animal services. Comparable scale and multi-region structure, with overlap in lifestyle/equine service offerings.
- Animates New Zealand: NZ's largest pet retailer with a growing network of in-store veterinary clinics. Operates a similar multi-location model combining retail pet products with clinical services, directly comparable to CareVets' clinic-plus-retail footprint.
Broad incumbents
- National Veterinary Associates (NVA): US-based community of veterinary hospitals with a strong acquisition-led growth model. Comparable to CareVets as a multi-site veterinary platform, with substantially larger scale and PE backing.
- Mars Veterinary Health: Global veterinary services arm of Mars Inc., operating major pet hospital brands including Banfield Pet Hospital and BluePearl. Relevant as the global incumbent setting consolidation benchmarks for mid-sized vet chains like CareVets.
- CVS Group plc: UK-listed consolidator operating one of Europe's largest veterinary clinic networks. Comparable multi-clinic consolidator model and an indicator of how vet clinic chains scale and monetise through M&A.
- Greencross Limited: Australia's largest veterinary clinic operator and pet retail platform (Greencross Vets, Petbarn). Closest international analogue to CareVets' clinic-plus-retail network model, with significantly greater scale and ASX-listed capital base.
Regional players
- VetSouth: Veterinary cooperative operating clinics primarily in the South Island of New Zealand. Directly comparable business model (multi-clinic clinical services) but in a complementary geography, making it a regional peer rather than direct competitor.
Others
- Veterinary Specialist Group (NZ): New Zealand referral and specialist veterinary hospital providing advanced surgical, internal medicine and diagnostic services. Adjacent rather than directly competitive — CareVets refers complex cases to specialist centres like this.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CareVets social profiles
Digital presenceCareVets financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareVets leadership team
Management profileNumber of profiles
CareVets funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareVets M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareVets
What does CareVets do?
CareVets operates a network of veterinary clinics across New Zealand's North Island, providing comprehensive medical, surgical, dental, and preventive care for companion animals including dogs, cats, and exotic pets. In addition to clinical services, the clinics sell pet food and retail supplies and offer ancillary services such as grooming, boarding, and training.
Is CareVets a public or private company?
CareVets is a private company. It is classified as unknown and is currently operating.
When was CareVets founded?
CareVets was founded in 2008. It employs 11 to 50 people.
Where is CareVets based?
CareVets is headquartered in Papakura, New Zealand, in the Oceania region.
How does CareVets make money?
Three revenue lines are on record. Veterinary Services are the primary driver. The others are pet Products and Food and boarding and Grooming.
Who are CareVets's main competitors?
Direct peers on record are Pet Doctors NZ, VetEnt NZ and Animates New Zealand. Broad incumbents are National Veterinary Associates (NVA), Mars Veterinary Health, CVS Group plc and Greencross Limited. VetSouth is listed as a regional player. Veterinary Specialist Group (NZ) is listed as an others.
Does CareVets have an API?
No public API is recorded for CareVets.
What industry is CareVets in?
CareVets's product category is Veterinary Services. Its primary akta.pro industry code is AFAEANAA, Companion Animal Veterinary Clinics & Hospitals, with a secondary code of HSANADAG, Veterinary-Affiliated/Medical Boarding. Its NAICS code is 54194 and its SIC code is 8000.