Strata Management Group

Name

Strata Management Group

Legal name

Strata Management Group

Website

https://stratamg.com.au

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Strata / Body Corporate Management Services

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Mixed-Use Community Association Management (BPAJAHAF)

Keywords

• Body corporate management
• Strata management services
• Community titles schemes
• Insurance claims management
• Strata development consultancy

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Body Corporate Management Fees: Recurring management fees for body corporate services including administrative support, secretarial support, financial management, insurance support, maintenance support, and compliance support.
2. Insurance Commission: SMG receives share of broking revenue (insurance commission, broking fee, or combination) up to maximum 26% (typically up to 20%) of insurance premium through equity partnership with Coverforce SMG, in return for management and processing of insurance renewals and claims.
3. Search and Documentation Fees: Search fees for access to books and records: Owner $20.00 (GST included), Non-Owner $38.45 (GST included).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Strata Management Group (SMG) delivers body corporate and community titles scheme management services to residential, commercial, and industrial schemes across South East Queensland. Core offerings include body corporate management, secretarial and administrative support, financial management (levy collection, budgeting, BAS), maintenance coordination, insurance claims handling, WorkCover administration, and developer establishment consultancy for new strata schemes. Services are delivered through a dedicated client services team and supported by the proprietary StrataMax owner portal that provides 24/7 access to scheme records, levy statements, and online payment.

Product overview

Strata Management Group (SMG) is a Queensland-based body corporate and strata management firm offering a unified suite of services to residential, commercial, and industrial community titles schemes. The core offering is strata management — including residential and commercial/industrial body corporate management — supported by a proprietary online platform called StrataMax, which provides owners and committee members 24/7 access to records, levy statements, and online payment via QuickPay. Adjacent to the core management service, SMG delivers secretarial and administrative services (AGM/committee meeting convening, records management), financial management (levy collection, bank reconciliations, budgets, BAS), insurance claims management (handling all major claim types through Coverforce SMG), maintenance coordination (using vetted contractors), and WorkCover insurance administration. For developers, SMG provides a development establishment consultancy covering CMS registration, lot entitlements, budgets, by-laws, and caretaking agreements, alongside an online Budget Calculator tool for new schemes. SMG's digital footprint includes an owner portal, online forms, a chatbot, and the Wilbur insurance platform for claims tracking — collectively forming a software-enabled service model rather than a packaged software product sold standalone.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Body Corporate Management Specialised strata management for residential community titles schemes, providing proactive guidance to committees, building managers, and lot owners on legislative requirements under the BCCM Act. Designed for residential body corporate committees requiring ongoing administration, by-law support, and committee meeting coordination.
• Commercial and Industrial Body Corporate Management Body corporate management for commercial and industrial schemes, including management of large commercial industrial estates with multiple subsidiary schemes, stand-alone lots, and a principal body corporate. Targeted at commercial/industrial body corporates needing knowledge of the Commercial Module and multi-scheme coordination.
• Secretarial and Administrative Services Convening and attending AGMs, committee meetings and EGMs; preparing and distributing meeting notices, minutes, and votes outside of committee meetings (VOCM); maintaining body corporate records, rolls, and the common seal. For body corporate committees requiring full secretarial compliance.
• Financial Management Opening and maintaining body corporate bank accounts with daily reconciliations; issuing and receipting levy contributions; arrears collection; preparing financial statements, draft budgets, BAS, and tax documents. For body corporates needing end-to-end financial administration.
• Maintenance Services Management of day-to-day maintenance needs and project management of larger maintenance items for body corporate schemes, using a database of qualified, licensed, and insured contractors. For committees that need coordinated contractor management and project oversight.
• Insurance Claims Management End-to-end management of insurance claims including impact, water damage, glass, fire, fusion, and machinery breakdown claims; coordination with brokers, assessors, and contractors. Delivered through SMG's equity partnership with Coverforce SMG for body corporates needing full claims handling.
• WorkCover Insurance Management Annual WorkCover (workers' compensation) insurance policy arrangement and administration for body corporate schemes, covering statutory and damages claims for workers on common property. For schemes needing statutory workers' compensation coverage and ongoing administration.
• Development Establishment Services Assistance to developers in establishing new strata schemes, including community management statement registration, title registration, budget creation, lot entitlement calculation, levy generation, by-law review, and preparation of off-the-plan sales contract documentation. Includes free setup and establishment assistance. For property developers launching residential, commercial/industrial or mixed-use schemes.
• Industrial Development Consultancy Specialist consultancy for commercial and industrial strata developments in South East Queensland, covering budget creation, lot entitlement calculation, levy generation, and by-law review. For developers of commercial and industrial projects requiring specialised establishment support.
• StrataMax Owner Portal SMG's proprietary 24/7 online owner portal providing lot owners and committee members with access to levy statements, lot ledger details, body corporate records (meeting minutes, by-laws, contracts, plans, certificates, reports), and online levy payment functionality via QuickPay. For existing body corporate clients requiring transparent self-service access to scheme information.

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

One partnership is on record.

• Coverforce SMGcoreGTM or Marketing PartnerSMG has an equity partnership with Coverforce SMG for insurance brokerage services. SMG receives up to 26% (typically 20%) of insurance premium as commission for managing insurance renewals and claims. This commission is shared between SMG and the brokers and is not an additional charge on top of the scheme's insurance premium. SMG undertakes all tasks associated with insurance renewal and claims at no extra service charge. Coverforce is one of Australia's largest insurance brokers specializing in strata insurance since 1994.

Scale indicators4 records

Recent moves6 records

Direct peers

• SSKB Body Corporate Management: Brisbane-headquartered body corporate manager with similar full-service strata administration, financial management, and insurance services. Competes head-to-head with SMG for Queensland body corporate management contracts.
• Body Corporate Services (BCS): Specialist body corporate management firm with comparable services for residential and commercial schemes including secretarial, financial management, insurance, and maintenance coordination. Competes for the same body corporate committees in South East Queensland.
• Bright & Duggan: Australian strata and body corporate management firm operating across NSW and Queensland with parallel service lines (administrative, secretarial, financial, insurance claims) and similar developer establishment support. Direct competitor for body corporates in Brisbane/Gold Coast.
• Global Body Corporate: Specialist body corporate management firm focused on residential, commercial, and community titles schemes — directly comparable to SMG's mixed-use scheme coverage across the same target segments.
• Archers Body Corporate Management: Australian body corporate management firm providing secretarial, financial, insurance, and maintenance services to residential and commercial schemes. A direct comparable in service mix and target customer.
• Whelan Property Group: Long-established Australian body corporate and strata management firm offering committee administration, financial management, and insurance broking — directly comparable to SMG's full-service strata offering across residential and commercial schemes.

Broad incumbents

• PICA Group: Australia's largest strata and building management consolidator with multiple brands including Netstrata. Provides broad industry context for SMG's competitive position; representative of where scale-aggregation plays could eventually challenge regional incumbents like SMG.
• Netstrata (PICA Group): One of Australia's largest strata management groups, now part of PICA Group. Directly comparable to SMG: residential and commercial body corporate management, insurance brokerage, owner portals. PICA's national scale makes it the dominant incumbent against which SMG competes in South East Queensland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/StrataMG1
• Facebookfacebook.com/StrataManagementGroup
• LinkedInlinkedin.com/company/strata-management-group
• Instagraminstagram.com/stratamanagementgroup

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strata Management Group