What Bright & Duggan does

Bright & Duggan is an Australian strata and community-title management company founded in 1977 by Phil Duggan and Ray Bright in Crows Nest, NSW, and now headquartered in St Leonards. The firm provides recurring statutory and building management services for residential, industrial, and community title schemes, covering finance and levy administration, people management, meeting administration, repairs and maintenance, and asset protection. It also sells developer consulting services covering scheme establishment, budgeting, by-laws, and a guaranteed two-day turnaround for S184 sales certificates, alongside specialised industrial strata management and a Build to Rent offering routed through the Place Portfolio Solutions subsidiary. Customers include owners corporations on the long tail and named tier-1 developers such as Mirvac, Lend Lease, Stockland, Payce, Sekisui House, and Multiplex.

Bright & Duggan operates a national footprint of nine offices across NSW, QLD, VIC and ACT, supported by 145+ dedicated strata professionals and 380+ staff in total. The technology stack is centred on a proprietary in-house platform that strips administrative and clerical work from strata managers, combined with the StrataMax owner portal for logins, payments, and document access, and the StrataVote electronic voting module. Pricing is quote-based with multi-year recurring contracts; the firm does not publish fee schedules.

Bright & Duggan is a privately held, wholly-owned subsidiary of Johns Lyng Group (ASX-listed integrated building services group, 2,500+ employees) and sits within a multi-brand group structure that includes SSKB, Structure BM, AM Strata, Capitol BCA, Your Local Strata, Cambridge Management Services, Professional Building Management, ABM NZ, and Bright Duggan Realty. Scale is a defining characteristic: the firm manages over 70,000 strata and community title lots representing more than A$30 billion of property across 1,130+ plans and has collected 50+ industry awards.

Name

Bright & Duggan

Legal name

Bright & Duggan Group

Website

https://bright-duggan.com.au

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Bright & Duggan is an Australian strata and community title management company serving residential, industrial, and developer clients across NSW, QLD, VIC, and ACT, managing 70,000+ lots valued over A$30 billion via a national office network and proprietary technology. It is a wholly-owned subsidiary of Johns Lyng Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Crows Nest

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Strata Management Services: Recurring strata management fees for residential and commercial strata schemes, including statutory and building management functions such as money and finance management, people management, meeting management, repairs management, and asset management.
2. Developer Consulting Services: Consulting services for developers from set-up through completion of developments, including budgeting, building rules preparation, community management, and developer consulting.
3. Industrial Strata Management: Comprehensive industrial strata management services including money and finance management, people management, meeting management, repairs management, and asset management for industrial properties.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Bright & Duggan provides strata and community title scheme management services across Australia, including statutory and building management functions such as money and finance management, people management, meeting management, repairs management, and asset management. The company also offers specialized developer consulting from set-up through completion, industrial strata management, and operates the StrataMax online portal for owner access and payments.

Product overview

Bright & Duggan offers a unified strata management service platform built around core strata management, supplemented by specialized modules for developers, industrial properties, and digital tools. The core offering encompasses statutory and building management functions including finance, people, meetings, repairs, and asset management. Supporting modules include Developer Services with guaranteed certificate turnaround, Industrial Strata Management, the StrataMax owner portal, StrataVote electronic voting, and 24/7 Emergency Response. The company operates as part of Bright & Duggan Group under Johns Lyng Group, managing over 70,000 lots across Australia through multiple brands including SSKB, Your Local Strata, AM Strata, and Capitol BCA.

Differentiator

Problem solved

Functional benefit

Products and services

• Strata Management Core strata management service providing statutory and building management functions including money and finance management, people management, meeting management, repairs management, and asset management for residential strata and community schemes.
• Developer Services Comprehensive consulting services for property developers covering strata scheme setup, budgeting and building rules preparation, community management, building management committees, and guaranteed 2-day issue of sales certificates.
• Industrial Strata Management Specialized industrial property strata management services including money and finance management, people management, meeting management, repairs management, and asset management tailored for industrial properties, warehouses, factories, and commercial complexes.
• StrataMax Owner Portal Online self-service portal for owners and tenants to log in, view meeting minutes, access building information, and make levy payments to their strata manager.
• 24/7 Emergency Response Service

Quantifiable outcome

• Manage over $30 billion in property across 70,000+ lots
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• McGees Property: Established Australian property services group offering strata, building management, sales, and advisory services. Overlaps with Bright & Duggan on strata management but operates across a broader real estate services portfolio.
• Australian Unity Property Services: Large Australian mutual providing retirement living, property management, and community services — overlaps with B&D on strata/building management but sits within a much broader financial services and healthcare platform.
• Altus Group (Australian operations): Global commercial real estate advisory and services firm with Australian property management operations; broadly comparable in serving institutional property owners, though with greater emphasis on commercial assets than residential strata.

Direct peers

• Strata Plus: Australia-focused strata management provider serving residential, commercial, and community title schemes — directly comparable service offering, customer base, and recurring fee model.
• Body Corporate Services (BCS QLD): Specialist body corporate and strata management provider in QLD — directly comparable in core strata administration, meeting management, and financial services to owner committees.
• PICA Group: One of Australia's largest dedicated strata management groups, operating across NSW, QLD, and other states with a similar owner-corporation and developer-customer base. Directly competes with Bright & Duggan in residential and mixed-use strata management.
• BCS Strata Management: Specialist strata and body corporate management firm with national reach, comparable service portfolio (financial administration, meetings, maintenance, compliance) and similar target segments of owners corporations and developers.
• Netstrata: Large Sydney-based strata and building management company offering comprehensive owner-corporation services across NSW. Closely comparable in service scope, customer segments, and fee-based recurring revenue model.
• Smartech (formerly Whelan Strata): Australian strata and property management group offering strata management, building management, and community schemes across eastern Australia — comparable in scale, service breadth, and customer mix.

Regional players

• Place Advisory / Place Estate Agents: NSW-focused real estate and property services group with strata management and project marketing offerings; partial overlap with B&D in the Sydney metropolitan owner-corporation market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Bright-Duggan-140463292812655
• LinkedInlinkedin.com/company/bright-duggann
• Instagraminstagram.com/brightandduggan

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bright & Duggan