What Sinergia does

Sinergia, Inc. is a 501(c)(3) nonprofit organization founded in 1977 and headquartered at 2082 Lexington Avenue, 4th Floor, New York, NY 10035, providing a continuum of disability services to individuals with intellectual and developmental disabilities (I/DD) and their families across all five boroughs of New York City. The organization operates approximately a dozen interconnected programs, including OPWDD-certified residential services, Family Care placements, day habilitation with the supplemental Up Living Program, community habilitation, respite services, employment services via the Caminos program, family support and service coordination, housing assistance, the Autism Initiative (funded by the NYC Council), and the federally-funded Metropolitan Parent Center (MPC) — one of only four Parent Training and Information Centers in New York State. Sinergia primarily serves Latino families (98% of clients) with bilingual English/Spanish service delivery, and was founded on principles of family-led advocacy, cultural competency, and person-centered care.

Sinergia does not operate a proprietary technology platform; services are delivered directly by Direct Support Professionals (DSPs), nurses, service coordinators, and program specialists through in-person, hybrid, and virtual (Zoom, GoToWebinar, Facebook Live) modalities. The underlying technology stack is limited to standard nonprofit communications tooling — a Constant Contact email list, a Drupal-based website with multilingual translation, social media presence across Facebook, Instagram, LinkedIn, and YouTube, and routine webinar infrastructure.

The organization's business model is nonprofit government-funded service delivery. Revenue streams include New York State OPWDD contracts and certification, Medicaid reimbursement for clinical and service coordination, NYC Council discretionary grants (notably the Autism Initiative), U.S. Department of Education IDEA funding for the MPC, and tax-deductible individual/corporate donations processed via PayPal and direct mail. End-user pricing is effectively zero for most services (provided free to eligible families upon OPWDD eligibility), with a small Family Reimbursement Program offering up to $500 per eligible family for goods and services not covered by public programs. Customer acquisition occurs through community-based outreach, OPWDD Front Door referrals, healthcare provider and school referrals, and word-of-mouth within NYC's Latino I/DD community rather than commercial marketing. The leadership team transitioned in 2022, with Lore Barcelona serving as Executive Director/CEO and Milca Takata as Deputy Executive Director/COO/CTO.

Name

Sinergia

Legal name

Sinergia, Inc.

Website

https://sinergiany.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Sinergia, Inc. is a NYC-based 501(c)(3) nonprofit founded in 1977 delivering residential, day habilitation, employment, family support, and parent-training services to individuals with intellectual and developmental disabilities and their families, primarily serving Latino communities across the five boroughs.

Ownership category

akta.pro rank

Product category

Disability and Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (62431), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

Keywords

• Disability services
• Residential habilitation
• Developmental disabilities support
• Family support services
• Community habilitation

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funding (OPWDD): Sinergia receives government funding from the New York State Office for People With Developmental Disabilities (OPWDD) to operate certified residential services, family care programs, day habilitation, community habilitation, and other Medicaid-reimbursable services.
2. Government Grants: Funded by grants including the NYC Council Autism Initiative grant for the Autism Initiative Project, which provides support and training to parents of children on the autism spectrum.
3. Medicaid Reimbursement: Medicaid Service Coordination and other clinical services are funded through Medicaid reimbursement under OPWDD programs.
4. Donations and Charitable Contributions: The organization accepts tax-deductible donations through PayPal and direct mail to support their mission and extend services beyond government funding.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Sinergia is a nonprofit organization providing comprehensive disability services to individuals with intellectual and developmental disabilities (I/DD) and their families across New York City's five boroughs. The organization operates certified and noncertified residential services, day habilitation programs, community habilitation, respite, employment support, family care, housing advocacy, and the federally-funded Metropolitan Parent Center, delivering services primarily in English and Spanish to underserved Latino and immigrant communities.

Product overview

Sinergia is a multi-service non-profit organization providing comprehensive disability services in New York City. The organization operates a portfolio of interconnected programs organized around serving individuals with developmental disabilities and their families. The core offerings include Residential Services and Family Care (housing and residential support), Day Habilitation with the Up Living Program (comprehensive day programming), Community Habilitation and Respite Services (in-home support), Employment Services through Caminos (vocational support), Family Support Services including Service Coordination, Educational Advocacy, and Non-Medicaid Evaluations (family-centered support), Housing Assistance programs (advocacy), and the Metropolitan Parent Center (MPC) - a federally-funded parent training and information center. The Autism Initiative supplements MPC with specialized autism-specific support, arts programs, and transition services. The organization primarily serves underserved, culturally diverse communities in the five boroughs of New York City, with particular focus on Spanish-speaking populations.

Differentiator

Problem solved

Functional benefit

Brands

• Metropolitan Parent Center (MPC): A Parent Training and Information Center providing information, training, referral, and individual advocacy to parents of children with disabilities in New York City. Funded through the U.S. Department of Education under IDEA.
• Autism Initiative
• La Esquinita (Li'l Corner)

Products and services

• Residential Services Provides residential services at multiple sites in Manhattan, Brooklyn, the Bronx, and Queens for individuals with developmental disabilities. Operates certified and noncertified residences with varying levels of support.
• Family Care A program placing individuals with developmental disabilities with families in community homes. Heads of households are recruited, trained, and certified by OPWDD to provide housing and care, with ongoing service coordination and nursing support.
• Day Habilitation A comprehensive day program engaging individuals with developmental disabilities in activities that develop educational, social, recreational, and vocational skills. Includes the supplemental Up Living Program.
• Community Habilitation Provides in-home habilitation assistance to individuals (including children) with disabilities to facilitate community inclusion, relationship building, leisure skills, self-advocacy, travel training, and assistance with activities of daily living.
• Respite Services In-home or respite apartment care for children or adults with developmental disabilities when families are temporarily unable to care for them or need a break. Day, overnight, and weekend services available for families in Manhattan and the Bronx.
• Employment Services / Caminos Pathway to Employment services offering customized employment with support through the Caminos program, helping individuals with developmental disabilities seek and retain fulfilling jobs. ACCES-VR program focuses on entry services, job exploration counseling, and self-advocacy for students.
• Family Support Services Service coordination providing array of services to families including OPWDD eligibility assistance, Medicaid Waiver application support, Guardianship assistance, and Care Coordination Organization referrals. Also includes Educational Advocacy for families in Manhattan.
• Housing Assistance Housing Advocacy Programs funded by OPWDD and DHCR providing advocacy for low-income families with developmentally disabled members. Services include Housing Court support, eviction prevention, repairs, and NYCHA applications.
• Metropolitan Parent Center (MPC) One of only four Parent Training and Information Centers (PTIC) in New York State, providing information, training, and one-to-one support to families of children ages 0-26 with disabilities, and to professionals who work with them. Funded through the U.S. Department of Education under IDEA.
• Autism Initiative A project funded by the NYC Council Autism Initiative supplementing the MPC by providing support and training to parents of children on the autism spectrum, as well as arts programs for children on the spectrum including after-school art programs and integrated transition programs.

Quantifiable outcome

• Successfully transitioned individuals with disabilities into competitive employment at major employers (e.g., Walgreens)
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Project SHINE CollaborativecoreStrategic or Co-development Partner · 1 January 2024Collaborative partnership to develop the 'Your Sexual Health Toolkit' for youth with intellectual and developmental disabilities. Partners include: SELF ADVOCACY ASSOCIATION OF NEW YORK STATE INC, YAI, Planned Parenthood of Greater New York, AHRC New York City, CUNY School of Law, and Natalie Chin.
• Children's Museum of the ArtsminorStrategic or Co-development PartnerCollaboration on the 'My City & My Home' short film project as part of the Autism Initiative, where young artists with autism created a film representing their community.
• Surf For AllminorStrategic or Co-development PartnerPartnership with Surf For All, an organization of volunteers who believe the ocean should be accessible to everyone. Sinergia participants from Residential, Day Hab, and Parent Center programs attended a surfing trip.
• NY Region 1 PTIC CollaborativecoreStrategic or Co-development PartnerSinergia is part of the NY Region 1 Parent Training and Information Center Collaborative with Advocates for Children of New York, IncludeNYC, and Long Island Advocacy Center, funded by the U.S. Department of Education.
• Green StandardsminorOthersCorporate donor that made a generous donation enabling Sinergia's Metropolitan Parent Center to provide gifts for every child at the 2025 holiday party.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Advocates for Children of New York: NYC-based nonprofit providing education advocacy, parent training, and direct services to students with disabilities. A direct peer within the NY Region 1 PTIC Collaborative alongside Sinergia, competing for the same federal PTIC funding.
• YAI (Young Adult Institute): One of the largest disability services providers in New York City, operating residential, day habilitation, employment, and family support programs under OPWDD. A direct competitor for the same government contracts and the same I/DD client population that Sinergia serves, and a listed partner of Sinergia in the Project SHINE collaborative.
• AHRC New York City: Major NYC-based nonprofit providing residential, day, employment, and family services to people with intellectual and developmental disabilities. Competes with Sinergia for OPWDD and Medicaid waiver contracts across the five boroughs and is also a Project SHINE partner.
• QSAC: NYC-based nonprofit serving children and adults with autism and I/DD through residential, day habilitation, and employment services. Overlaps with Sinergia's autism-specific offerings and competes for the same Medicaid-funded slots.
• Cerebral Palsy Associations of New York State: Statewide association of providers serving people with cerebral palsy and other developmental disabilities, including residential, day, and family support services funded by OPWDD. Directly comparable in service mix, funding model, and target population.
• Lifespire: NYC-based nonprofit providing residential, day habilitation, and community services to individuals with I/DD. Competes with Sinergia for OPWDD and Medicaid-funded residential and community habilitation slots in the five boroughs.
• IncludeNYC: NYC-based nonprofit supporting young people with disabilities and their families through education advocacy, parent training, and youth programs. A direct peer in the PTIC space, as Sinergia is part of the NY Region 1 PTIC Collaborative with IncludeNYC.
• The Arc New York: Statewide umbrella for Chapter affiliates providing OPWDD-funded residential, day, and family support services across New York. Directly comparable to Sinergia in service mix and target population, with broader geographic reach that creates competitive pressure in NYC procurements.
• UCP of New York City: NYC affiliate of United Cerebral Palsy providing residential, day, and family services to children and adults with cerebral palsy and other developmental disabilities. Directly comparable service portfolio and funding model.

Emerging players

• Self Advocacy Association of New York State (SANYS): Statewide self-advocacy organization run by and for people with I/DD, and a Project SHINE partner of Sinergia. While it focuses on advocacy rather than direct service delivery, it operates in the same disability ecosystem and shapes OPWDD policy that affects Sinergia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCShJlUbAQGeTAEiFdr3KioQ
• Facebookfacebook.com/sinergiany
• LinkedInlinkedin.com/company/sinergia-inc-
• Instagraminstagram.com/sinergia_inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sinergia