What Providence Industrial Electronics Repair does

Providence Industrial Electronics Repair, Inc. is a privately-held, founder-owned industrial electronics repair service provider founded in 2001 and headquartered in Pilot Mountain, North Carolina. The company specializes in component-level repair of industrial electronic equipment, with a particular emphasis on obsolete, discontinued, and "unrepairable" units that other repair facilities decline to service. Its technical capabilities span mechanical, optical, electro-mechanical, pneumatic, and hydraulic systems, supported by proprietary in-house test fixtures, a Huntron DH2 Flying Probe Test System, and a Glenbrook 70 X-ray Inspection Station acquired in Q4 2025. Since 2019, the company has built a specialized practice serving semiconductor fabrication equipment, supporting manufacturers such as ASML, Applied Materials, LAM Research, KLA, Tokyo Electron, and others across 15 FABs in five countries.

The company's product portfolio includes obsolete industrial electronics repair, common industrial electronics repair (power supplies, circuit boards, PLCs, CNC controllers, HMIs, drives, servo motors), industrial light curtain and laser scanner repair, and semiconductor manufacturing equipment repair. It also offers system test unit repair for Bently Nevada 3500 monitoring systems, OEM Controls SF/DMR Series controllers, and Milltronics MultiRanger Plus level monitors. Operational tooling includes an online Repair Catalog (searchable database of previously repaired units with pricing), a real-time Job Tracker updated every 24 hours, and a Send-A-Job portal with integrated packing slip generation. Every repair is backed by a 12-month warranty covering parts and labor and undergoes dual-level quality inspection.

Providence Industrial generates revenue primarily through one-time repair service fees priced individually based on repair specifications, competitor pricing, cost of new replacement units, and volume. A rush repair tier adds a $100 fee for repairs under $1,000 and a 15% surcharge for repairs over $1,000. Go-to-market is sales-led and direct, serving four distinct buyer segments: industrial electronic repair facilities (outsource vendor model), industrial business end-users, industrial distributors, and industrial service companies operating on percentage-based referral incentives. Marketing relies on reputation, a searchable repair catalog, direct phone/email support, and minimal digital advertising. No external funding has been raised; growth has been entirely organic since 2001.

Name

Providence Industrial Electronics Repair

Legal name

Providence Industrial Electronics Repair, Inc.

Website

https://providenceindustrial.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Providence Industrial Electronics Repair is a founder-owned, component-level industrial electronics repair provider specializing in obsolete and "unrepairable" equipment, serving repair facilities, industrial end-users, distributors, and semiconductor FABs since 2001.

Ownership category

akta.pro rank

Product category

Industrial Electronics Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210), Electronic and Precision Equipment Repair and Maintenance (8112)

SIC

Services-Miscellaneous Repair Services (7600), Industrial Instruments For Measurement, Display, And Control (3823), Electronic Components & Accessories (3670)

akta.pro primary industry

Electrical, Instrumentation & Controls (E&I) Maintenance (IMAIACAE)

Keywords

• Industrial electronics repair
• Obsolete electronics remanufacturing
• Semiconductor equipment repair
• Circuit board repair services
• Industrial controller repair

Headquarters

HQ city

Pilot Mountain

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Industrial Electronics Repair Services: One-time repair service fees for industrial electronics, including obsolete and hard-to-repair equipment. Quotes are provided free within 24 hours. Rush repair services available with additional fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Providence Industrial Electronics Repair provides component-level repair services for industrial electronics, with a specialization in obsolete, discontinued, and "unrepairable" units that other repair facilities reject. Its core offerings span semiconductor fabrication equipment repair, common industrial electronics (power supplies, circuit boards, PLCs/CNC controllers, HMIs, drives, servo motors), and specialty repairs (light curtains, laser scanners, Bently Nevada 3500 monitoring systems, OEM Controls, Milltronics). Customers receive free quotes within 24 hours, rush repair options, and a 12-month warranty covering parts and labor.

Product overview

Providence Industrial Electronics Repair operates as an industrial electronics repair facility offering specialized repair services for a wide range of industrial electronic equipment. Their core offerings include Semiconductor Manufacturing Equipment Repair (for fab equipment from ASM, ASML, Applied Materials, Canon, Hitachi, KLA, LAM Research, and others), Obsolete Industrial Electronics Repair for discontinued or unrepairable units, and Industrial Light Curtain and Laser Scanner Repair. Common repair categories span Industrial Power Supply, Circuit Board, Controller, HMI, Drive, and Servo Motor repairs. The company supports an extensive manufacturer network and operates an online Repair Catalog where customers can search previously repaired units. Service platforms include the Repair Catalog for pricing estimates and the Job Tracker for real-time repair order monitoring. All repairs are backed by a 12-month warranty with dual-level quality inspections.

Differentiator

Problem solved

Functional benefit

Products and services

• Semiconductor Manufacturing Equipment Repair Specialized repair service for semiconductor fabrication equipment including deposition, photolithography, testing, and packaging systems, supporting manufacturers such as ASM, ASML, Applied Materials, Canon, Hitachi, KLA, LAM Research, National Instruments, Parker, Tokyo Electron, and Toshiba.
• Obsolete Industrial Electronics Repair Repair service for obsolete, discontinued, or unrepairable industrial electronics that most facilities will not touch, including units with operational, electronic/electrical, mechanical, fire, water, or physical damage, supported by in-house remanufacturing of unique or obsolete components.
• Industrial Light Curtain and Laser Scanner Repair Specialized repair service for industrial light curtains and laser scanners with full in-house controller testing capabilities for emitters, receivers, and associated machinery outputs. Brands serviced include SICK, Banner, Omron, Honeywell, Pinnacle Systems, STI, Allen Bradley, ScanMeg, and Data Instruments.
• Industrial Power Supply Repair Repair service for industrial power supplies from manufacturers including Acme, Allen Bradley, Barber Coleman, Bosch, Cincinnati Milicron, Fanuc, GE, HP, Indramat, KEB Combivert, Magnetek, Mitsubishi, Moore, Modicon, Omron, Siemens, Sola, and Texas Instruments.
• Industrial Circuit Board Repair Repair service for industrial circuit boards including analog, digital, CPU/microprocessor, power, driver, I/O modules, hybrid, multi-layer, surface mount, and safety boards.
• Industrial Controller Repair Repair service for PLCs, CNC controllers, and industrial controllers from manufacturers including AEG Modicon, GE Fanuc, Gould Modicon, Horner, Ingersol Rand, Koyo, Reliance, and Square D.
• Industrial HMI Repair Repair service for Human-Machine Interface (HMI) panels from manufacturers including Cutler Hammer, Eaton, and Xycom.
• Industrial Drive Repair Repair service for industrial drives including variable frequency (VF), vector, DC, servo, and spindle drives from manufacturers including AC Tech, Cutler-Hammer, KEB, Leroy Somer, Minarik, MOOG, Pacific Scientific, SanyoDenki, Servo Dynamics, SEW-Eurodrives, and Yaskawa.
• Industrial Servo Motor Repair Repair service for industrial servo motors from manufacturers including ABB, Baldor, Baumüller, Danaher, Elau, Electrocraft, Emerson, Fanuc, Gettys, Giddings & Lewis, Kawasaki, Kollmorgen, Lenze, Parker, Parvex, Renco, Rexroth, SEW Eurodrive, and Yaskawa.
• System Test Unit Repair Repair service for system test units including Bently Nevada 3500 monitoring systems, OEM Controls SF Series and DMR Series controllers, and Milltronics MultiRanger Plus level monitors, supported by custom in-house test fixtures and comprehensive load and component testing.
• Bently Nevada 3500 Repair Specialized repair service for the Bently Nevada 3500 Monitoring System, which monitors critical machinery parameters such as vibration, temperature, speed, and condition indicators.
• OEM Controls SF Series Repair Repair service for OEM Controls Superflex series controllers using custom in-house test fixtures.
• OEM Controls DMR Series Repair Repair service for OEM Controls Digital Multiplex Receiver series including DMR20, DMR30 models and DMT30 transmitters, using custom in-house test fixtures.
• Milltronics MultiRanger Plus Repair Repair service for Milltronics MultiRanger Plus ultrasonic level monitors and transducers with full testing and programming capabilities.

Quantifiable outcome

• 12-month warranty on all repairs and parts
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Industrial Electronic Repair Facilities (Partner Network)coreChannel Partner/ Reseller/ DistributorProvidence Industrial serves as an outsource vendor for industrial electronic repair facilities, handling difficult and unusual repair jobs that other facilities cannot or will not repair. These facilities send jobs to Providence when they encounter unrepairable units, turning $0 jobs into profits while maintaining customer satisfaction. The relationship is confidential - Providence does not communicate directly with the partner's customers unless directed.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Global Electronic Services: Industrial electronics repair provider focused on obsolete and hard-to-find parts and equipment. Directly comparable in the niche of legacy/obsolete industrial electronics repair for similar end-user and reseller segments.
• Industrial Repair Services: Third-party industrial electronic repair facility offering component-level repair of drives, PLCs, HMI, and servo motors. Comparable in business model and product breadth across major industrial OEMs.
• Advanced Electronic Services: Independent industrial electronics repair provider offering component-level repair of PLCs, drives, power supplies, and HMI panels. Directly comparable in business model, target customer (industrial end-users and other repair shops), and 'unrepairable' specialization.
• MRO Electric: Third-party industrial electronics repair company specializing in legacy and obsolete equipment including servo motors, drives, and controllers. Directly comparable in scope (obsolete industrial electronics) and outsource vendor model.
• Fox Valley Repair: Independent industrial electronics repair shop specializing in servo motor, drive, and CNC controller repairs. Comparable niche competitor serving similar industrial customers with similar component-level repair capabilities.

Broad incumbents

• Fanuc America Service: Authorized service network for CNC controls, servo motors, and robotics from a major industrial OEM Providence repairs. Represents the OEM-channel alternative customers evaluate against third-party repair.
• ABB Service: Global industrial automation OEM with extensive authorized service network for drives, motors, controls, and robotics. Overlaps with Providence's product categories but serves customers primarily through OEM channels rather than third-party obsolete repair.
• Rockwell Automation Services: Owner of Allen-Bradley with large authorized service network for PLCs, drives, and industrial controls. Provides authorized repair that competes with Providence's third-party Allen-Bradley repair work.
• Siemens Industry Services: Major industrial automation OEM with broad service portfolio covering PLCs, drives, HMI, and motion control. Competes indirectly as customers weigh OEM service contracts versus third-party repair alternatives.
• Yaskawa America Service: OEM with authorized service network for servo motors, drives, and motion controllers — product categories Providence services as a third-party alternative. Represents the OEM-channel competitive set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/ProvidenceIndustrial
• Facebookfacebook.com/ProvidenceIndustrialInc
• LinkedInlinkedin.com/company/providence-industrial-electronics-repair-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Providence Industrial Electronics Repair