What Empsol does

Empsol (legal entity: EMPSOL SRL) is a privately held Italian managed IT services provider headquartered in Milan, founded in 2006. The firm delivers a horizontally integrated portfolio spanning managed services (Empsol360, Security Protection, Managed Networking, Managed Business Continuity, Unified Communications, GDPR/NIS2 compliance), co-managed IT support (vertical technical support, Veeam enhancement, advanced training), and cloud services built on two owned Tier 3 data centers in Milan (Cloud VPS, IaaS, Microsoft 365, Cloud Backup & DRaaS). The technology stack is anchored on a multi-vendor partnership ecosystem — Microsoft Silver, Sophos Silver/MSP, Dell/EMC Preferred, Cisco, VMware, Fortinet, Veeam Cloud Provider — combined with an in-house 24/7 SOC and proprietary Empsol360 remote management platform supporting Zero Trust security architecture, AI-based threat detection, automated backup testing, and hybrid cloud orchestration.

The business model is primarily subscription-based managed services priced as a fixed monthly retainer covering device monitoring, security, networking, and business continuity, supplemented by usage-based cloud consumption (VPS, IaaS, DRaaS) and project-based co-managed engagements. Empsol serves Italian SMBs and mid-market companies as its primary segment, with a secondary focus on IT managers/CIOs seeking staff augmentation and on large enterprises with high-criticality workloads. Distribution is exclusively direct — website contact forms, content marketing (Italian-language blog, whitepapers, biweekly newsletter), LinkedIn/Facebook presence, and nationwide on-site delivery including islands. Headcount is 11–50, the firm is bootstrapped with no disclosed funding, and it operates one of Italy's earliest commercial SOC services as a flagship differentiator.

Name

Empsol

Legal name

EMPSOL SRL

Website

https://empsol.it

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Empsol is a Milan-based, privately held Italian managed IT services and cloud provider (founded 2006), serving SMBs and mid-market companies with Empsol360 managed services, an in-house 24/7 SOC, and two owned Tier 3 data centers.

Ownership category

akta.pro rank

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (Subscription): Monthly recurring fee model covering all aspects of IT management including device monitoring, security, networking, and business continuity. Services are priced in a fixed monthly retainer based on the customer's needs and infrastructure scope. The company emphasizes no surprise costs as a key benefit of this model.
2. Co-managed IT Services: Services that extend internal IT team capabilities, offered on an on-demand or project basis to support IT managers and CIOs. Includes vertical technical support, on-demand technical assistance, and IT training.
3. Cloud Services (VPS, IaaS, Backup, DRaaS): Pay-for-resources cloud infrastructure including Cloud VPS, IaaS, and cloud backup services. Customers pay for compute and storage resources consumed, with scalable options for small to high-criticality workloads. Veeam Cloud Provider certified.
4. Microsoft 365 Services: Licensing, consulting, migration, and add-on services (backup, antispam) for Microsoft 365 environments, sold as part of the broader managed services offering.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Empsol is an Italian IT and web consulting firm that provides managed datacenter, cloud, networking, security, unified communications, and IT compliance services to business customers. Its core commercial offering is Empsol360, an integrated managed-service bundle that combines infrastructure outsourcing, business continuity, and vertical technical support for organizations that want to outsource IT operations.

Product overview

Empsol is an IT services company offering a unified platform of managed services with multiple integrated modules. The core offering centers on Empsol360 for complete infrastructure management and security, complemented by specialized services including Security Protection (cybersecurity), Unified Communications (voice/video), Managed Business Continuity (backup/DR), Managed Networking, and GDPR Compliance. Co-managed services provide vertical technical support, Veeam enhancement, management tools, system extension, and advanced training. Cloud services include proprietary Data Centers (Tier 3) with Cloud VPS, IaaS, Microsoft 365 services, and Cloud Backup & DRaaS. The portfolio is interconnected—cloud infrastructure hosts managed services, Veeam integration extends backup/DR capabilities, and co-managed services support internal IT teams.

Differentiator

Problem solved

Functional benefit

Brands

• Empsol360: Managed services platform providing complete infrastructure management and security monitoring for devices (PCs, servers, cloud services) 24/7 with three service tier plans.
• Security Protection
• Managed Business Continuity
• Cloud Backup & DRaaS

Products and services

• Empsol360 Integrated 360° managed IT service offering that consolidates cloud, datacenter, security, networking, unified communications, and compliance under a single outsourced contract for Italian mid-market and enterprise customers.
• Security Protection Managed security service for business customers that protects IT infrastructure, endpoints, and data against cyber threats.
• Unified Communications Managed unified communications service integrating voice, messaging, and collaboration tools for Italian business customers.
• Managed Business Continuity Outsourced business continuity and disaster recovery service ensuring operations and data availability for business customers.
• Managed Networking Outsourced network management service covering LAN/WAN, connectivity, and network performance for business customers.
• GDPR Compliance Managed service helping Italian and EU business customers achieve and maintain GDPR compliance across their IT and data processes.
• Supporto Tecnologico Verticale (Vertical Technical Support) Industry-specific technical support service delivering specialized IT expertise tailored to the needs of particular verticals (e.g., healthcare, manufacturing, professional services).
• Data Center Services Datacenter services including colocation and hosting for business customers requiring physical infrastructure and uptime.
• Cloud VPS Cloud-based virtual private server (VPS) hosting service for business customers needing scalable compute resources.
• IaaS (Infrastructure as a Service) Infrastructure as a Service (IaaS) offering providing on-demand compute, storage, and networking resources for business customers.
• Cloud Backup & DRaaS Cloud-based backup and disaster recovery as a service (DRaaS) for protecting business data and ensuring recoverability.
• Microsoft 365 Services Managed Microsoft 365 service covering deployment, migration, administration, and support of Microsoft 365 productivity and collaboration tools for business customers.
• Potenzia il tuo Veeam (Veeam Enhancement Service) Service that enhances and manages Veeam-based backup and data protection environments for business customers.
• Formazione Avanzata (Advanced Training) Advanced IT training service for business customers' technical staff on infrastructure, cloud, and security topics.

Quantifiable outcome

• Over 1,200 alarms and tickets managed per month
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SophoscoreTechnology or IntegrationSophos is a key security technology partner for Empsol's cybersecurity services. Empsol holds Sophos Silver Partner status and is a Sophos Managed Service Provider (certified in 2020). The partnership powers Empsol's SOC service, providing AI-based threat detection and a 24/7 expert pool guaranteeing sub-20-minute response times.
• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner providing Microsoft 365 services including consulting, migration, backup, antispam, and SharePoint migration solutions for clients moving to or optimizing Microsoft cloud environments.
• Dell/EMCcoreTechnology or IntegrationDell/EMC Preferred Partner. Empsol provides storage management and configuration services using Dell/EMC technology and offers advanced training on Dell/EMC storage management to clients.
• CiscocoreTechnology or IntegrationCisco Partner providing networking equipment management and support. Empsol offers training on Cisco networking (basic and advanced) as part of its advanced training services.
• VeeamcoreTechnology or IntegrationVeeam Cloud Provider Partner. Empsol's data centers hold Veeam Cloud Provider certification, enabling cloud backup and DRaaS services for clients. Empsol also provides Veeam enhancement services for existing Veeam installations.
• VMwarecoreTechnology or IntegrationVMware Solution Partner. Empsol offers VMware management training and supports clients in maintaining and upgrading VMware systems. Veeam-based disaster recovery services leverage VMware infrastructure.
• FortinetcoreTechnology or IntegrationFortinet Partner providing firewall management and network security. Empsol offers advanced training on Fortinet Firewall management as part of its co-managed IT services.
• Erixmar Logistics EngineeringminorStrategic or Co-development PartnerErixmar Logistics Engineering, an international freight forwarder and logistics operator based near Milan with 70 years of history, collaborates with Empsol for the full range of managed IT services (EMPSOL360 package). The partnership covers all IT needs for Erixmar's operations across 5 continents.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BV Tech: Italian IT services and solutions company providing managed services, cloud, cybersecurity, and datacenter services to mid-market and enterprise customers. Comparable to Empsol on managed IT and cybersecurity offerings in the Italian market.
• Aruba Cloud: One of Italy's largest cloud and hosting providers offering Cloud VPS, IaaS, DRaaS, and managed services. Comparable to Empsol on the cloud and managed services axis, though at significantly larger scale.
• Lantech Longwave: Italian system integrator and managed services provider offering networking, collaboration, security, and datacenter services to mid-market and enterprise customers. Directly comparable to Empsol on the co-managed and managed IT services axis in the Italian market.
• Seeweb: Italian cloud and hosting provider operating its own data centers, offering IaaS, Cloud Server, and managed cloud services. Directly comparable to Empsol's owned Tier 3 data center strategy and cloud VPS/IaaS offering in the Italian SMB market.
• Westpole: Italian managed services provider headquartered in northern Italy offering cloud, datacenter, managed IT, and cybersecurity services to mid-market customers. Closely comparable to Empsol in size, geography, and product portfolio including hybrid cloud and managed security.

Broad incumbents

• Accenture: Global professional services firm offering cloud, managed services, cybersecurity, and IT transformation at massive scale. A broad incumbent whose managed services practice competes for the same Italian mid-market and enterprise customers Empsol serves, but with vastly larger delivery capacity.
• Kyndryl: Global IT infrastructure services provider spun off from IBM, offering managed infrastructure, cloud, and cybersecurity services to large enterprises. A broad incumbent operating in the same managed IT services category as Empsol but at global scale and targeting larger customers.
• Fastweb Business: Italian telecommunications operator with a significant business services division offering cloud, managed networking, unified communications, and cybersecurity to Italian SMBs and enterprises. Comparable to Empsol's managed networking, UC, and security offerings but bundled within a larger telecom portfolio.
• Engineering Group: Large Italian IT services and consulting group (listed on Euronext Milan) providing digital transformation, cloud, managed services, and cybersecurity across enterprise and public sector. A broader incumbent in the same space as Empsol but with significantly larger scale and portfolio breadth.
• Exprivia: Italian IT services and consulting company offering managed services, cloud, cybersecurity, and digital transformation to mid-market and enterprise clients across multiple industries. Comparable business model but broader portfolio and larger scale than Empsol.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/empsol
• Facebookfacebook.com/profile.php

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empsol