Pumptec Services Group

What Pumptec Services Group does

Pumptec Services Group Limited is a privately held UK industrial engineering and mechanical services group founded in 2003 by Kenneth Mallon. It operates through two wholly-owned subsidiaries: Pumptec Engineering Services Ltd, which delivers rotating-equipment repairs, onsite industrial services, technical support and plant-asset replacement; and Setaria Group Ltd, which delivers HVAC, refrigeration, mechanical and critical-environment services. The group is headquartered at a purpose-built Service Centre in Bromborough, Wirral, opened in 2015, and added a central London regional office at 15 Bishopsgate in 2021 to support nationwide UK coverage.

The group provides both reactive 24/7 emergency call-out and planned preventative maintenance for pumps, motors, fans, air-handling units, chillers, CRAC units, BMS systems and refrigeration plant. Underlying capability rests on time-served engineers, an in-house Service Centre with machining, lifting, welding, painting, testing and shot-basting resources, reverse-engineering capacity for obsolete parts, and multi-OEM BMS coverage across Trend, Schneider, Siemens, Satchwell and Honeywell. The group holds nine concurrent accreditations including ISO 9001, ISO 14001, ISO 45001, Alcumus Safe Contractor, Alcumus Gold Safe PQQ, Cyber Essentials Plus, REFCOM F-Gas, Achilles Services Qualified and Avetta Accredited.

Revenue is generated through project-based, quote-driven professional services engagements with enterprise and facilities-management customers across 12 verticals (automotive, aviation, chemical, commercial, data centres, FM, financial services, healthcare, manufacturing, pharmaceutical, retail and stadiums). Case-study project values range from £30K to £220K. Distribution is direct via phone, email and a content-led website, with no reseller or channel-partner model. Growth has been entirely organic since founding, and the firm has expanded into carbon-reduction and energy-efficiency advisory services as a newer revenue stream tied to ESG mandates. No external funding, PE or institutional investment has been raised.

Name

Pumptec Services Group

Legal name

Pumptec Services Group Limited

Website

https://pumptecservicesgroup.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Pumptec Services Group is a privately held UK industrial engineering and HVAC services group operating through Pumptec Engineering Services and Setaria Group. It delivers rotating-equipment repair, HVAC, refrigeration and critical-environment services to enterprise and facilities-management customers across 12 industry verticals via a nationwide direct field-service model.

Ownership category

akta.pro rank

Product category

Industrial Engineering Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Pumps & Pumping Equipment (3561), Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Pump & Rotating Equipment Asset Programs (Pumps, Motors, Drives) (EUANALAK)

akta.pro secondary industries

Pump & Compressor Packages (Skids, Booster Sets) (IMAHANAG), Heat Pump Repair & Maintenance (HSAOAHAD), Heat Pumps (Air/Water/Ground Source) (IMAHAKAF), Sump Pump & Sewage Ejector Pump Service (HSAOABAM)

Keywords

• Industrial engineering services
• HVAC maintenance services
• Rotating equipment repairs
• Plant asset replacement
• Critical environment services

Headquarters

HQ city

Bromborough

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Industrial Engineering Services: Revenue generated from repairs, maintenance, and servicing of rotating equipment including pumps, motors, fans, and air handling units. Services include both onsite and offsite overhauls, equipment inspections, and parts replacement.
2. HVAC and Mechanical Services: Revenue from heating, ventilation, air conditioning, and refrigeration services including repairs, servicing, planned maintenance, and installation work delivered through Setaria Group division.
3. Project-Based Asset Replacement: CAPEX advisory and asset replacement projects ranging from breakdown situations to large-scale project work, including condition surveys and project management.
4. Energy Efficiency and Carbon Reduction: Revenue from energy-efficient motor installations, air handling unit upgrades, and carbon reduction strategies including IE4 motor upgrades providing 9-12% energy savings.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Pumptec Services Group provides industrial engineering and HVAC services across the UK through two divisions: Pumptec Engineering Services (rotating equipment repairs, onsite industrial maintenance, technical support, and plant asset replacement) and Setaria Group (HVAC, refrigeration, mechanical services, and critical environment support). Offerings span reactive 24/7 breakdown response, planned preventative maintenance, energy-efficient upgrades, and CAPEX advisory for plant asset replacement projects typically valued from £30K to £220K.

Product overview

Pumptec Services Group is a UK-based engineering services company operating two complementary divisions: Pumptec Engineering Services (industrial rotating equipment repairs, servicing, and plant asset replacement) and Setaria Group (HVAC, refrigeration, and mechanical services). The company provides nationwide coverage from North and South locations, offering both reactive 24/7 emergency support and planned preventative maintenance. Services span rotating equipment, industrial onsite services, technical support, HVAC systems, refrigeration, critical environments, carbon reduction strategies, energy saving technologies, and CAPEX advice. The group maintains multiple industry accreditations including ISO certifications and Safe Contractor status, serving diverse industries including automotive, aviation, chemical, commercial, data centres, facility management, financial services, healthcare, manufacturing, pharmaceutical, retail, and stadiums.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 50.4% decrease in power consumption equivalent to 54 tonnes CO2 reduction for AHU upgrades
• +6 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Major Fan SupplierscoreTechnology or IntegrationLong-standing supplier relationships for industrial fans enabling custom design solutions when original manufacturers are no longer in business. Used for aerospace exhaust fan replacement project.
• Sub-component Manufacturers (Pump Suppliers)coreTechnology or IntegrationNetwork of suppliers and sub-component manufacturers enabling rapid sourcing of obsolete parts. Used to obtain stator and rotor parts direct from sub-component manufacturer for waste to energy plant repairs.
• Leading OEM PartnerscoreTechnology or IntegrationLong relationships with various OEMs enabling access to latest technological advances across plant replacement. Supports project delivery for chiller replacement, AHU overhaul, and equipment upgrades.

Scale indicators3 records

Recent moves12 records

Expansion highlights5 records

Broad incumbents

• Sulzer: Global pump manufacturer with a substantial pump services, repairs, and rotating equipment overhaul business. Comparable on rotating equipment servicing and reverse-engineering, though Sulzer is a much larger OEM with broader geographic reach than Pumptec.
• Mitie: UK-listed facility management and engineering services group with HVAC, mechanical, and energy services. Comparable to Pumptec on HVAC and mechanical maintenance for commercial and industrial estates, though Mitie is a large public competitor with broader portfolio.
• Flowserve: Global pump and rotating equipment manufacturer with a substantial service and aftermarket business. Comparable on pump overhauls and industrial rotating equipment maintenance, though Flowserve is a much larger multinational.
• Xylem Water Solutions UK: Global water technology and pump services company with UK operations in pump servicing and water utility applications. Comparable on pump overhauls and water utility asset management, though Xylem is a large public OEM.
• EMCOR Group (UK): Facility services and industrial mechanical contractor serving UK commercial and industrial sites. Comparable to Pumptec on HVAC/mechanical maintenance, asset replacement, and multi-sector enterprise customer base, though EMCOR operates at significantly larger scale.
• Veolia UK: Environmental services and water/wastewater utility operator with rotating equipment and pumping expertise. Comparable on pump servicing, water utility asset management, and energy/CO2 reduction services targeting industrial customers.
• ENGIE UK: Energy services and HVAC contractor serving UK commercial and industrial facilities. Comparable to Setaria Group on HVAC/refrigeration services, BMS controls, and energy-efficiency retrofits, though ENGIE operates at national utility-scale.

Direct peers

• SPIE UK: Technical services provider for buildings and industry across the UK, offering HVAC, electrical, and mechanical maintenance. Directly comparable to Pumptec on multi-discipline industrial and facility services with nationwide UK coverage and similar target customers.
• Skilled Group (Skilled Maintenance Services): UK mechanical, electrical, and HVAC services provider focused on planned and reactive maintenance for industrial and commercial clients. Closely comparable on service model, customer mix, and regional field-service delivery.
• Rotaflow: UK pump and rotating equipment service specialist providing repairs, overhauls, and installations. Closely comparable on rotating equipment services, pump reverse-engineering, and industrial customer base, though more narrowly focused than Pumptec.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pumptec Services Group