Goldstar IT Consultancy
Goldstar IT Consultancy is a Sussex-based Premium Zoho Partner that implements, customizes, trains, and supports the Zoho product suite for UK small and medium-sized businesses across CRM, finance, analytics, and field service use cases.
- Company typePrivate
- Founded2015
- HeadquartersHastings, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Goldstar IT Consultancy does
Goldstar IT Consultancy is a Sussex (Hastings), UK-based information technology consultancy that operates as a Premium Zoho Partner providing implementation, customization, training, and ongoing support for the Zoho product suite. The company targets small and medium-sized businesses seeking digital transformation, with a horizontal go-to-market organized around four solution pillars: reporting, sales, customer service, and finance. Its core technology is the Zoho ecosystem (CRM, Books, Desk, Analytics, Inventory, FSM, Campaigns, and the integrated Zoho One suite of 45+ applications), supplemented by third-party integrations such as Shopify, Amazon, eBay, Etsy, GoCardless, Xero, QuickBooks, FedEx, DHL, UPS, Mailchimp, Google Workspace, and Microsoft Office.
The company's delivery model is professional services: a structured seven-stage process (Discovery, Solution Design, Implementation, Testing/Migration, Training, Release) with remote, onsite, and hybrid options, executed by an eight-person team including Director Paul Goldsmith, accountant Vicki Goldsmith (AAT-qualified 2011), developers, a Zoho Consultant, a Zoho Developer, a Marketing Manager, and a Project Manager. Goldstar monetizes through quote-based project fees and likely referral/reseller margin on Zoho software subscriptions, with the firm disclosing that consulting services are priced via custom quotes and that multi-year contracts are part of the mix. As a horizontal SMB-focused reseller-implementer, it depends entirely on Zoho Corporation's platform roadmap and a UK SMB client base; no funding rounds, M&A, IPO, or capital raise has been disclosed, and the firm is independent and privately held.
Strategic posture is concentrated on deepening Zoho ecosystem coverage (including a 2025 push into Zoho FSM for field service verticals), maximizing inbound through content marketing, blog, social, and Zoholics events, and maintaining Premium Partner status as the core trust credential. Customer evidence includes named deployments at GiftTrees (Xero-to-Zoho Books migration), CallPoint (CRM customization), Kinley (ERP replacement), Scaramanga Marketing (bespoke Analytics dashboard), Rebel Business School (Zoho One deployment), and Environet UK Ltd (Zoho Books/Inventory/Expense). No revenue, ARR, headcount trend, or growth-rate disclosure is available, constraining valuation and momentum read-throughs.
Goldstar IT Consultancy firmographics
Firmographics- Name
- Goldstar IT Consultancy
- Legal name
- Goldstar IT Consultancy
- Website
- https://goldstarit.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Goldstar IT Consultancy is a Sussex-based Premium Zoho Partner that implements, customizes, trains, and supports the Zoho product suite for UK small and medium-sized businesses across CRM, finance, analytics, and field service use cases.
- Ownership category
- akta.pro rank
Goldstar IT Consultancy industry classification
Industry- Product category
- IT Consulting and Software Implementation Services
- NAICS
- Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Computer Systems Design Services (541512)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)
- akta.pro secondary industry
- CRM Managed Services & Support (BPAEAGAD)
Keywords
Where Goldstar IT Consultancy is headquartered
LocationHeadquarters
- HQ city
- Hastings
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Goldstar IT Consultancy business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Zoho Implementation and Consulting Services: Goldstar earns revenue by providing Zoho implementation, customization, training, and ongoing support services to SMBs. They act as a Premium Zoho Partner, helping clients deploy and optimize Zoho CRM, Books, Desk, Analytics, Inventory, FSM, One, and Campaigns solutions.
- Zoho Software Resale/Referral: As a Zoho Premium Partner, Goldstar likely earns referral fees or reseller margins on Zoho software subscriptions they facilitate for their clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Consulting services - quote based |
| Per seat | Monthly | Zoho One - per user pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Goldstar IT Consultancy product offering
Product offeringCore offering
Goldstar IT Consultancy is a Sussex-based Premium Zoho Partner that implements, customizes, and supports the Zoho product suite for small and medium-sized businesses in the UK. The company delivers end-to-end Zoho implementation services — including Zoho CRM, Books, Desk, Analytics, Inventory, FSM, One, and Campaigns — alongside discovery workshops, data migration, training, and ongoing support through a structured seven-stage process.
Product overview
Goldstar IT Consultancy is a Sussex-based Premium Zoho Partner that implements and supports the Zoho product suite for small and medium businesses. Their offering is a platform-plus-services model built around Zoho's integrated ecosystem of 45+ business applications. The core portfolio includes Zoho CRM (sales automation and customer management), Zoho Analytics (business intelligence and reporting), Zoho Books (accounting and financial management), Zoho Desk (customer service ticketing), Zoho Inventory (stock and order management), Zoho FSM (field services management), Zoho Campaigns (email marketing), and Zoho One (the comprehensive 45+ app Business Operating System). These products share data seamlessly through native integrations, enabling businesses to operate from a single unified platform. Goldstar provides implementation services including discovery workshops, tailored configuration, data migration, training, and ongoing support to ensure successful deployment.
Differentiator
Problem solved
Functional benefit
Products and services
- Zoho CRM Implementation Deployment, customization, and support of Zoho CRM — a cloud-based customer relationship management platform that streamlines sales processes, automates pipelines, enhances customer engagement, and provides AI-powered analytics via Zia. Delivered to UK SMBs.
- Zoho Analytics Implementation Deployment of Zoho Analytics, a self-service BI and analytics platform with interactive dashboards, data visualization, and Zia-powered automated insights and predictive analytics, connecting data from Zoho CRM, Books, Projects and other sources.
- Zoho Books Implementation Deployment of Zoho Books, a cloud-based accounting software that automates bookkeeping, manages invoices, tracks expenses, handles multi-currency reporting, and ensures UK VAT compliance. Includes migration from systems such as Xero.
- Zoho Desk Implementation Deployment of Zoho Desk, a cloud-based helpdesk and ticketing solution that centralizes customer support across multiple channels, automates workflows, and provides customer service performance analytics.
- Zoho Inventory Implementation Deployment of Zoho Inventory, a cloud-based inventory and order management system that tracks stock, manages sales and purchase orders, syncs across multiple sales channels (Amazon, eBay, Shopify, Etsy), and integrates with shipping carriers.
- Zoho FSM (Field Service Management) Implementation Deployment of Zoho FSM, a cloud-based field service management tool for scheduling, dispatching, and managing field jobs, with a mobile app for engineers to track jobs, update progress, capture signatures and photos, and work offline.
- Zoho One Implementation Deployment of Zoho One, an integrated suite of 45+ Zoho business applications operating as a unified Business Operating System — connecting sales, marketing, finance, HR, and customer service under one platform with single sign-on and shared data.
- Zoho Campaigns Implementation Deployment of Zoho Campaigns, an email marketing platform for creating, sending, and tracking email campaigns with automation workflows, GDPR-compliant tools, real-time analytics, and native integration with Zoho CRM.
- Goldstar IT Implementation Services End-to-end Zoho implementation services including discovery workshops, solution design, configuration, data migration, testing, training, release, and ongoing support. Delivered by Sussex-based Zoho Premium Partner experts using a consultative, structured seven-stage methodology, available remotely, onsite, or hybrid.
Quantifiable outcome
- GiftTrees achieved seamless Xero to Zoho Books migration with CRM integration
- +1 more outcomes
Companies that use Goldstar IT Consultancy
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Goldstar IT Consultancy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability4 records
Goldstar IT Consultancy partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Zoho CorporationcoreGoldstar IT is a Premium Zoho Partner in the UK, providing implementation, customization, training, and support for the full Zoho product suite including CRM, Books, Desk, Analytics, Inventory, FSM, One, and Campaigns. They leverage Zoho's partner program to deliver digital transformation services to SMBs.
Scale indicators2 records
Recent moves4 records
Expansion highlights4 records
Goldstar IT Consultancy competitors and assessment
Company assessmentDirect peers
- Advansys: Zoho Premium Partner with UK presence delivering Zoho consulting, customization, and integration services to SMB clients. Comparable in offerings, customer base, and service-led GTM.
- Cloud Stratex: UK Zoho Premium Partner providing implementation, migration, and managed support across the Zoho ecosystem for SMEs. Competes head-to-head with Goldstar for UK SMB Zoho deployments.
- Total CRM: UK Zoho Partner focused on Zoho CRM implementation and support for SMBs. Smaller, regionally focused competitor directly overlapping Goldstar's core CRM consulting offering.
- MicroGenesis: UK-based Premium Zoho Partner offering implementation, customization, and support for the Zoho suite to SMB and mid-market clients. Directly comparable in scope, customer profile, and go-to-market to Goldstar.
- Advelo: UK-based Zoho Premium Partner specializing in Zoho One, CRM, Books, and Creator implementations for growing businesses. Same Premium-tier positioning and SMB focus as Goldstar.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Goldstar IT Consultancy social profiles
Digital presenceGoldstar IT Consultancy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Goldstar IT Consultancy leadership team
Management profileNumber of profiles
Profiles8 records
Goldstar IT Consultancy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Goldstar IT Consultancy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Goldstar IT Consultancy
What does Goldstar IT Consultancy do?
Goldstar IT Consultancy is a Sussex-based Premium Zoho Partner that implements, customizes, and supports the Zoho product suite for small and medium-sized businesses in the UK. The company delivers end-to-end Zoho implementation services — including Zoho CRM, Books, Desk, Analytics, Inventory, FSM, One, and Campaigns — alongside discovery workshops, data migration, training, and ongoing support through a structured seven-stage process.
Is Goldstar IT Consultancy a public or private company?
Goldstar IT Consultancy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Goldstar IT Consultancy founded?
Goldstar IT Consultancy was founded in 2015. It employs 1 to 10 people.
Where is Goldstar IT Consultancy based?
Goldstar IT Consultancy is headquartered in Hastings, United Kingdom, in the Europe region.
How does Goldstar IT Consultancy make money?
Two revenue lines are on record. Zoho Implementation and Consulting Services are the primary driver. The others are zoho Software Resale/Referral.
Who are Goldstar IT Consultancy's main competitors?
Direct peers on record are Advansys, Cloud Stratex, Total CRM, MicroGenesis and Advelo.
Does Goldstar IT Consultancy have an API?
No public API is recorded for Goldstar IT Consultancy.
What industry is Goldstar IT Consultancy in?
Goldstar IT Consultancy's product category is IT Consulting and Software Implementation Services. Its primary akta.pro industry code is BPAHAEAI, ERP, CRM & Enterprise Applications Consulting, with a secondary code of BPAEAGAD, CRM Managed Services & Support. Its NAICS code is 54151 and its SIC code is 8742.