Our Lady of Hope Health Center

What Our Lady of Hope Health Center does

Our Lady of Hope Health Center is a not-for-profit, Catholic-affiliated senior care community operating from a single campus at 13700 North Gayton Rd. in the West End of Richmond, Virginia, established in 1996. The community serves seniors requiring varying levels of care, from independent seniors needing assistance with daily living through residents with advanced Alzheimer's and dementia, as well as those requiring long-term nursing or short-term post-acute rehabilitation. It delivers a full continuum of care across four clinical service lines — Assisted Living, Memory Care (the Christopher Center), Nursing Care, and Skilled Rehabilitation — supported by Life Enrichment programming and restaurant-style Dining Services overseen by a registered dietician.

The underlying operating model relies on licensed clinical staff (24-hour licensed nursing, board-certified physicians in internal and palliative medicine, a board-certified Music Therapist, an on-site Pastoral Counselor, and trained caregivers) rather than proprietary technology. The most differentiated operational asset is the Reflections Memory Care Program, which mandates an intensive 15-hour caregiver training curriculum and a specialized physical environment including Memory Box personalization outside each suite. Rehabilitation therapy is delivered via a core partnership with Functional Pathways, providing on-site physical, occupational, and speech therapy under individualized care plans. There is no in-house software platform; the technology footprint is limited to a WordPress website with Vimeo-hosted virtual tour, Facebook presence, Google Reviews, and Constant Contact email newsletters.

The business model is residential subscription recurring revenue: residents pay market-rate monthly fees with no buy-in, covering accommodations, utilities, and a tiered care package that can be augmented with à la carte services. Pricing is not publicly disclosed. Direct admissions are managed by a dedicated Marketing and Admissions Director (Jenna Swann), with top-of-funnel demand generated through community events (e.g., Caregiver Symposium), the website, social media, and personal referrals. The organization operates as an independent nonprofit without parent company, PE/VC backing, or publicly disclosed financials, and is governed consistent with faith-based nonprofit senior living norms. Strategic activity centers on deepening clinical capability and community partnerships within the Richmond Catholic senior services ecosystem rather than geographic expansion.

Name

Our Lady of Hope Health Center

Legal name

Our Lady of Hope

Website

https://ourladyofhope.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

Our Lady of Hope Health Center is a not-for-profit Catholic-affiliated senior care community in Richmond, Virginia, founded in 1996, offering assisted living, memory care, nursing care, and skilled rehabilitation on a single West End campus to seniors across the acuity spectrum.

Ownership category

akta.pro rank

Product category

Senior Living and Long-Term Care

NAICS

Assisted Living Facilities for the Elderly (623312), Nursing Care Facilities (Skilled Nursing Facilities) (623110), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Assisted Living with Memory Care (Mixed Campus) (HLADABAB)

akta.pro secondary industries

Large Campus / Multi-Building Assisted Living Communities (HLADABAG), Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB)

Keywords

• Assisted living services
• Memory care programs
• Skilled nursing care
• Senior rehabilitation therapy
• Senior living community

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Senior Living Care Services: Monthly rental payments for senior living accommodations including assisted living, memory care, nursing care, and skilled rehabilitation services. Market-rate pricing with no buy-in required. Additional à la carte services available.
2. Residential Care Fees: Monthly payments cover accommodations with kitchenette, utilities, cable TV, WiFi. Personal care services, medication management, and other support services included based on care level.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Our Lady of Hope Health Center is a Catholic-affiliated nonprofit senior living community in Richmond, Virginia that provides assisted living, memory care, skilled nursing care, short-term rehabilitation therapy, life enrichment programming, and dining services to older adults. Founded in 1996, the community serves residents on a single campus and is designed to support aging in place across increasing levels of care needs.

Product overview

Our Lady of Hope is a not-for-profit senior care community offering a continuum of care with multiple integrated service lines: Assisted Living for daily activity support, the Christopher Center Memory Care program for Alzheimer's and dementia care, Nursing Care for long-term medical support, Skilled Rehabilitation for post-surgery recovery through Functional Pathways, Life Enrichment programming, and restaurant-style Dining Services. The community operates as a single unified senior living campus with services designed to allow residents to transition between care levels as their needs change.

Differentiator

Problem solved

Functional benefit

Brands

• Christopher Center: Memory care facility within Our Lady of Hope providing specialized Alzheimer's and dementia care services.
• Reflections Memory Care Program

Products and services

• Assisted Living

Quantifiable outcome

• Residents successfully transition from rehabilitation back to independent living or assisted living apartments
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Commonwealth Catholic CharitiesminorOthers · 30 November 2020Our Lady of Hope and St. Mary's Woods partner with Commonwealth Catholic Charities for the Socks for Seniors program, collecting and delivering new sock donations to seniors served by the charity. This charitable partnership supports the broader community beyond residents.
• Functional PathwayscoreTechnology or IntegrationFunctional Pathways provides on-site rehabilitation therapy services at Our Lady of Hope including physical, occupational, and speech therapy. They offer individualized care plans developed by an interdisciplinary rehabilitation team, evidence-based practices, and wellness programs designed to maximize function and return residents to their previous lifestyle quickly. The partnership ensures continuity of care with clinicians who can extend rehabilitation after discharge.
• St. Mary's WoodsminorStrategic or Co-development PartnerSt. Mary's Woods is identified as a local sister community to Our Lady of Hope. The communities collaborate on joint initiatives such as the Socks for Seniors charitable program benefiting Commonwealth Catholic Charities. They co-sponsor community events like the Ageism Unmasked presentation.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Brookdale Senior Living: Largest U.S. senior living operator offering assisted living, memory care (Clare Bridge program), skilled nursing, and rehabilitation across hundreds of communities. National scale, brand recognition, and similar continuum-of-care positioning make it a broad incumbent comparable.
• Belmont Village Senior Living: Multi-state senior living operator known for specialized memory care programs and assisted living communities. Comparable in offering a continuum with strong emphasis on memory care programming, similar to Our Lady of Hope's Reflections program.
• Sunrise Senior Living: One of the largest national senior living operators with communities across the U.S. including the Richmond market. Offers assisted living, memory care (Reminiscence program), and skilled nursing — directly competing with Our Lady of Hope's core service lines at significantly greater scale.
• Five Star Senior Living: National senior living and rehabilitation services operator with communities across multiple states. Offers assisted living, memory care, and skilled nursing — overlapping with Our Lady of Hope's continuum but at much broader geographic scale.
• Atria Senior Living: National senior living operator with a large portfolio of assisted living and memory care communities. Comparable service model with a focus on independent and assisted living, life enrichment programming, and quality-of-life positioning similar to Our Lady of Hope's value proposition.

Regional players

• Cedarfield Retirement Community: Richmond-area lifecare retirement community offering independent living, assisted living, memory support, and skilled nursing on a single campus. Directly comparable by both geography (Henrico County, VA) and the full continuum-of-care model.
• Commonwealth Senior Living: Virginia-based senior living operator with multiple assisted living and memory care communities across the Commonwealth, including the Richmond market. Comparable in offering assisted living and memory care services to seniors, with similar private-pay monthly rental model.
• Spring Arbor Senior Living: Mid-Atlantic regional senior living operator with assisted living and memory care communities in Virginia and surrounding states. Comparable mid-sized scale, similar assisted living and memory care services, and overlap in the greater Richmond market.

Direct peers

• The Hermitage in Richmond: Continuing care retirement community in Richmond, VA offering independent living, assisted living, memory care, and skilled nursing on a single campus. Direct local competitor with the same continuum-of-care model and Richmond-area geography.
• St. Mary's Woods: Identified explicitly in Our Lady of Hope's own data as a 'local sister community' in Richmond, VA. St. Mary's Woods is a Catholic-affiliated nonprofit senior living community offering a similar continuum of care, co-sponsoring community events and charitable programs with Our Lady of Hope. Most directly comparable peer by mission, geography, and service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/OurLadyofHopeRVA

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Our Lady of Hope Health Center