City Rescue Mission

What City Rescue Mission does

City Rescue Mission is a Jacksonville, Florida-based 501(c)(3) nonprofit organization founded in 1946 that delivers a continuum of services to individuals experiencing homelessness, hunger, and substance abuse across Northeast Florida. Its core offerings span emergency shelter care (New Life Inn, Overcomers Program), a residential addiction recovery program (LifeBuilders), prison diversion (Crossroads), workforce development and certification training, and transitional housing (Homes of Hope). Services are delivered free of charge to program participants and integrate Christ-centered counseling, Bible study, adult education, life-skills development, and workforce training under a whole-person model.

The organization's underlying 'technology' is its faith-based, holistic service delivery platform, which combines residential recovery, workforce certification, and spiritual counseling into a unified program rather than treating these as discrete interventions. Supporting infrastructure includes multiple physical sites in Jacksonville (administrative campus at 426 S. McDuff Ave., New Life Inn at 234 W. State St., Homes of Hope, and the CRM Thrift Store at 7200 Normandy Blvd.) plus two wholly-owned social enterprise subsidiaries — CRM Thrift Store and Charis Chocolates — that provide vocational training for LifeBuilders participants while generating earned revenue.

Revenue mechanics rely on a diversified mix of one-time and recurring individual donations (Hope Builders Circle monthly giving), foundation and corporate grants, retail thrift store sales, and Charis Chocolates product sales distributed directly and through partner restaurants (The Loop Restaurant, Crosscreek Steakhouse). FY 2021-2022 unaudited total expenses of $5,720,165 were allocated 76.3% to program services, 15.2% to PR & fundraising, and 8.5% to management & general, with operational output of 60,000+ meals and 15,000+ nights of shelter over a three-month summer period. The organization employs 51-100 staff and operates under EIN 59-1009115.

Name

City Rescue Mission

Legal name

CITY RESCUE MISSION, INC.

Website

https://crmjax.org

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

51–100 employees

Short description

City Rescue Mission is a Jacksonville-based 501(c)(3) nonprofit founded in 1946 that delivers emergency shelter, residential addiction recovery, workforce development, and transitional housing services free of charge to individuals experiencing homelessness, hunger, and substance abuse across Northeast Florida.

Ownership category

akta.pro rank

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Others

Revenue model

1. Individual Donations: One-time and recurring financial donations from individuals. Donation pages reference PayPal processing and specific giving tiers ($107.50 for 50 meals, $215 for 100 meals, etc.). EIN 59-1009115, 501(c)(3) status.
2. Monthly Giving (Hope Builders Circle): Recurring monthly donor program providing predictable support for ongoing operations. Automated donations reduce administrative costs.
3. CRM Thrift Store: Retail thrift store selling donated clothing, furniture, household items, electronics, and more. Revenue supports ongoing mission operations.
4. Charis Chocolates: Social enterprise chocolate-making operation producing chocolate bars, brownies, and cookies. All net proceeds benefit LifeBuilders program participants; products also sold at partner restaurants (The Loop Restaurant, Crosscreek Steakhouse).
5. Grant Funding: Foundation and corporate grants including the Bezos Day One Fund ($2.5M to OKC nonprofits). EIN 59-1009115 noted in source materials.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

City Rescue Mission is a 501(c)(3) nonprofit that operates emergency overnight shelter and food services in Jacksonville, Florida, alongside the LifeBuilders Program, a transformational whole-person residential addiction recovery program. It combines shelter care, Christ-centered counseling, life-skills education, workforce training, and transitional housing under a unified faith-based service delivery model, supplemented by social enterprises (CRM Thrift Store and Charis Chocolates) that generate revenue and provide job training.

Product overview

City Rescue Mission is a nonprofit homeless shelter and recovery organization offering a comprehensive suite of programs and social enterprises. The core service is the LifeBuilders Program, a residential addiction recovery program offering Christ-centered counseling, Bible study, life-skills development, and workforce training. Supporting services include Shelter Care Services (emergency shelter), Overcomers Program (24-hour shelter care), Crossroads Program (prison diversion), Workforce Development (job training), and Homes of Hope (transitional housing). The organization also operates two social enterprises: CRM Thrift Store (retail thrift sales) and Charis Chocolates (chocolate production providing job training), both generating proceeds that support the recovery programs. A monthly giving program called Hope Builders Circle provides sustained funding for operations.

Differentiator

Problem solved

Functional benefit

Brands

• Hope Builders Circle: Monthly giving program that provides ongoing support for people recovering from homelessness, substance abuse and poverty
• LifeBuilders Program
• New Life Inn
• Crossroads Program
• Overcomers Program
• Homes of Hope
• Charis Café

Products and services

• LifeBuilders Program A transformational, whole-person residential addiction recovery program offering Christ-centered counseling, Bible study, adult education, life-skills development, and workforce training for men and women recovering from homelessness, hunger, and substance abuse.
• Shelter Care Services Emergency shelter services providing meals, a place to sleep, and clean clothes for people in need, serving as the gateway to the LifeBuilders Program.
• Crossroads Program Holistic, community-based prison diversion services offering individuals involved with the justice system the chance for a new life.
• Overcomers Program Comprehensive 24-hour shelter care program supporting people experiencing homelessness with intensive support services.
• Workforce Development Certification training and job placement services creating opportunities for career growth and employment readiness for program participants.
• Homes of Hope Safe and supportive transitional housing helping guests adjust to independent living after completing recovery programs.
• CRM Thrift Store A retail thrift store selling donated clothing, furniture, electronics, household items, and other goods, with proceeds benefiting the Mission's programs and services. Located at 7200 Normandy Blvd., Jacksonville, FL.
• Charis Chocolates An entrepreneurial chocolate venture producing chocolate bars, brownies, and cookies onsite at the Mission. All net proceeds benefit men and women in the LifeBuilders Recovery Program, and the program provides job training and workplace experience for students.
• Hope Builders Circle A monthly giving program providing extraordinary ongoing support for people recovering from homelessness, substance abuse, and poverty through regular charitable donations.

Quantifiable outcome

• Over 60,000 meals and 15,000 nights of shelter delivered per 3-month summer period
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Downtown Vision, Inc.coreStrategic or Co-development PartnerFive LifeBuilders residential addiction recovery students (Samuel, Edgar, Kyle, Stephan, and Duan) serve as LifeBuilder Ambassadors in Downtown Jacksonville, working with Downtown Vision Inc. staff to help keep downtown's urban core clean and safe. This partnership provides employment experience, accountability, and a pathway to permanent employment while benefiting the downtown community.
• The Loop RestaurantminorGTM or Marketing PartnerThe Loop Restaurant sells CHARIS Chocolates products as part of their Love/Giving Back program. Proceeds from chocolate sales at this establishment benefit men and women in CRM's LifeBuilders Recovery Program.
• Crosscreek SteakhouseminorGTM or Marketing PartnerCrosscreek Steakhouse sells CHARIS Chocolates products at their establishment, with proceeds benefiting those experiencing homelessness, hunger, and addiction in Northeast Florida through CRM's programs.

Scale indicators4 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Catholic Charities USA: National faith-affiliated network providing emergency assistance, housing, food, and recovery services — competes with CRM for regional donations, parish partnerships, and government grants.
• Salvation Army: Nationwide faith-based nonprofit operating emergency shelters, addiction recovery, and meal programs at much greater scale; competes for the same donor and grant pools as CRM but with a national footprint.

Direct peers

• Atlanta Mission: Faith-based nonprofit in Atlanta providing emergency shelter, residential addiction recovery, and workforce development — directly comparable to CRM's LifeBuilders and shelter continuum-of-care model.
• Detroit Rescue Mission Ministries: Multi-site faith-based nonprofit providing emergency shelter, addiction recovery, workforce training, and transitional housing in Detroit — a near-direct functional analog to CRM.
• Los Angeles Mission: Faith-based skid-row shelter and residential recovery program in Los Angeles, offering emergency meals, shelter, and Christ-centered addiction recovery akin to City Rescue Mission's model.
• San Diego Rescue Mission: Faith-based nonprofit operating emergency shelter, recovery programs, thrift stores, and meal services — directly comparable across programs, social enterprise, and faith-based delivery model.
• Orlando Union Rescue Mission: Faith-based homeless shelter and addiction recovery program serving the Orlando area, operating an integrated shelter + long-term recovery + workforce model similar to CRM.

Regional players

• Metropolitan Ministries (Tampa): Faith-based social services nonprofit in Tampa providing emergency shelter, meals, and holistic recovery programming to homeless and hungry individuals in a different Florida region.
• Feeding Northeast Florida: Regional food bank serving the same Northeast Florida service area as CRM; operates the food-distribution infrastructure that overlaps with CRM's meal-service mission.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCbK2pWE3je_tz7w5Jf_as3A
• Facebookfacebook.com/sharer.php?u=https%3A%2F%2Fwww.crmjax.org%2F
• LinkedInlinkedin.com/company/city-rescue-mission
• Instagraminstagram.com/crmjax
• Xx.com/CRMJax

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Rescue Mission