Reliable Home Services

What Reliable Home Services does

Reliable Home Services, Inc. is a privately held, full-service general contractor founded in 2011 and headquartered in Lake in the Hills, Illinois. The company provides home repair, remodeling, and renovation services to residential homeowners across five Illinois communities: Lake In The Hills, Algonquin, Crystal Lake, Lakewood, and Huntley. It is led by President J. Scott Deem, who brings over 25 years of home improvement and construction experience. Headcount is reported at 1-10 employees, and the business operates in a defined geographic footprint with no external investors or institutional ownership.

The company's core service offerings include kitchen remodeling (with integrated design services via partnership with Cabinet Solutions Design Studio), bathroom remodeling, basement finishing, door and window installation and replacement, glass replacement, water intrusion diagnosis, and minor home repairs covering plumbing, electrical, and HVAC (performed by licensed trade partners). Its technical differentiator is a scientific approach to home repair grounded in NFRC thermal performance standards (U-factor, Solar Heat Gain Coefficient, air infiltration, structural performance) for window evaluation, as well as building envelope design expertise for water incursion diagnosis. The company also offers high-performance glazing upgrades that can increase glass thermal performance by up to 55% without replacing window frames.

The business model is sales-led and direct-to-consumer, with revenue generated on a project-based, one-time basis. Pricing is opaque (no public disclosure) but structured around free consultations, written estimates, and a one-year warranty on completed work. Customer acquisition relies on third-party verified review platforms (HomeAdvisor, Angie's List, Yelp, Google Places, Kudzu, Houzz) and direct contact via website and phone. The company holds no patents, has no mobile applications or APIs, and operates with no disclosed digital product surface beyond its marketing website.

Name

Reliable Home Services

Legal name

Reliable Home Services, Inc.

Website

https://reliable-home-services-inc.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Reliable Home Services is a privately held, owner-operated general contractor founded in 2011 that provides home repair, remodeling, and renovation services to residential homeowners in five Illinois communities (Lake In The Hills, Algonquin, Crystal Lake, Lakewood, Huntley), with 1-10 employees and project-based revenue.

Ownership category

akta.pro rank

Product category

Residential Home Improvement & Remodeling Services

NAICS

Residential Remodelers (236118), Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

General Bldg Contractors - Residential Bldgs (1520), Construction - Special Trade Contractors (1700), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

Keywords

• Home remodeling services
• Home repair contractor
• Window replacement services
• Kitchen bathroom renovation
• Door installation services

Headquarters

HQ city

Lake In The Hills

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Home Repair Services: One-time project-based revenue from minor and major home repairs including window and door replacements, glass replacements, plumbing, electrical, and HVAC work performed by licensed trade partners.
2. Remodeling and Renovation Projects: Large-scale remodeling and renovation projects for kitchens, bathrooms, and basements generating one-time project revenue with free consultations and written estimates provided upfront.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Reliable Home Services is a licensed, bonded, and insured full-service home improvement contractor providing residential home repair, remodeling, and renovation services. The company delivers kitchen, bathroom, and basement remodeling, along with door and window installation/replacement, glass replacement, water incursion diagnosis, and general home repairs (plumbing, electrical, HVAC) coordinated through licensed trade partners.

Product overview

Reliable Home Services is a full-service home improvement contractor offering a unified suite of remodeling and repair services for residential properties. The company provides kitchen, bathroom, and basement remodeling as core service offerings, complemented by specialized door and window installation/replacement services. The product portfolio also includes glass replacement, water damage diagnosis, and general home repairs. Services are coordinated through licensed and insured contractors, with free consultations and a one-year warranty backing all work performed.

Differentiator

Problem solved

Functional benefit

Products and services

• Kitchen Remodeling Services Full-service kitchen remodeling including design consultation in partnership with Cabinet Solutions Design Studio, cabinet selection across six cabinet lines, countertop options (natural stones, marble, recycled glass, laminates), and complete renovation management for residential homeowners.
• Bathroom Remodeling Services Complete bathroom renovation services including shower conversions, custom cabinetry, fixture installation, water management systems, and mold prevention technologies for residential homeowners. Studies cited indicate 64% ROI on bathroom renovation.
• Basement Remodeling Services Basement finishing and remodeling services to add livable space, including home theaters, loft conversions, bedroom conversions, and full-service project management covering carpentry, electrical, plumbing, HVAC, insulation, drywall, painting, and flooring. Cited at 70% ROI according to the National Association of Realtors.
• Door Installation and Replacement Entry door and interior door installation and replacement services including steel, aluminum, and fiberglass entry systems, rot-proof door frame materials, door panel (slab) replacements, and trim upgrades (wider casings, taller base moldings, crown moldings, French doors).
• Window Installation and Glass Replacement Full window replacement services (full frame and insert sash systems) and glass replacement for defective or damaged thermal panes. Offers high-performance glazing upgrade packages that can increase glass thermal performance by up to 55% without replacing window frames.
• Window and Exterior Leak Diagnosis Water incursion diagnosis and repair services leveraging over 20 years of experience in building envelope design and window and door integration to identify and remediate exterior leaks in residential properties.
• Home Repair Services Major and minor home repairs including plumbing, electrical, and HVAC services conducted by licensed trade partners as required by local or state codes. Free consultations, written estimates, and a one-year warranty back all work performed.

Quantifiable outcome

• Basement remodeling generates 70% return on investment according to National Association of Realtors
• +2 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Cabinet Solutions Design StudiocoreStrategic or Co-development PartnerPartnership with Cabinet Solutions Design Studio of Crystal Lake for professional kitchen design services. This partnership ensures that the critical first step of kitchen remodeling (professional design) is not overlooked. Design services are provided free of charge as part of the overall kitchen remodeling package.

Scale indicators3 records

Recent moves4 records

Direct peers

• Mr. Handyman: National handyman and home repair franchise covering plumbing, electrical, drywall, doors, and other small-to-mid jobs. Closely comparable to RHS's 'single point of contact for multiple trades' positioning and service breadth.
• Bath Fitter: National bathroom remodeling franchise specializing in tub and shower conversions and full bathroom renovations. Directly comparable to Reliable Home Services' bathroom remodeling line and its use of manufactured component systems versus full custom remodels.
• Champion Window: Direct-to-consumer window, door, siding, and bath replacement company serving U.S. homeowners. Comparable to RHS on window/door replacement and full-service residential exterior remodeling.
• Window World: Largest U.S. window replacement franchise with standardized installation processes. Directly comparable to RHS's window replacement and glass replacement services in terms of customer profile and project type.
• Kitchen Tune-Up: National kitchen remodeling franchise offering design, cabinet refacing, and full kitchen renovation services. Closely mirrors RHS's kitchen remodeling product line, including design partnership-style service delivery.
• Re-Bath: National bathroom remodeling franchise offering full bathroom renovations including design consultation. Highly comparable to RHS's bathroom remodeling service, with a similar end-to-end project management model.

Emerging players

• LeafGuard: Direct-to-consumer gutter, roofing, and exterior home services franchise. Adjacent to RHS's exterior envelope expertise (windows, doors, water diagnosis) but specialized in a different vertical.

Broad incumbents

• Home Depot Installation Services: National home improvement retailer that connects homeowners with contracted installers for windows, doors, flooring, kitchens, and baths. Competes with RHS for the same homeowner jobs but as part of a much wider retail ecosystem.
• Power Home Remodeling: Large national exterior home remodeling company offering windows, siding, roofing, and doors. Overlaps with RHS's window/door offerings as part of a much broader portfolio and significantly larger footprint.

Regional players

• Dreamstyle Remodeling: Regional full-service home remodeling company offering kitchens, baths, windows, and additions in select U.S. markets. Comparable service breadth to RHS but operates at larger regional scale in different geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reliable Home Services