Evident

What Evident does

EVIDENT GmbH (Bad Kreuznach, Germany) develops and sells modular dental practice management software to dentists, oral and maxillofacial surgeons, orthodontists, and multi-location MVZ/clinic operators across Germany. The core product — EVIDENT Praxismanagement-Software — runs on a Firebird 2.5 relational database and combines patient records, treatment documentation, billing (Kasse and Private), recall, cash book, and laboratory management. Around this core, customers license specialist Facharztmodule (implantology, PA treatment, resident physician billing) and optional add-ons including TAPI-Anrufverwaltung (call management), Befund-Assistent (finding documentation), Orga-Manager (HR/personnel), an electronic prescription workflow (data4doc / ifap praxisCENTER via the VOS interface), and EVIDENT TI-Module for the German telematics infrastructure (KIM communication, ePA electronic patient record, eMP medication plan, eAU, eHBA). The online reception product, originally O-TIS and substantially redesigned as O-TIS 2.0 in January 2024, adds online booking, SMS reminders, video consultation, multilingual AI translation, and an AI-powered phone assistant (DokFee) in three commercial tiers (Starter, Premium, Professional).

The company operates a sales-led, direct-distribution model targeting German SMB dental practices, with personal consultation slots, free transition support for practices migrating from competitors' software, and a channel partnership with VisionmaxX covering roughly 1,600 users for TI services. Education and onboarding are delivered through the EVIDENT Training Center, a video portal, and a webinar flatrate. Revenue is generated from modular software licenses, updates, and maintenance contracts (recurring); pricing is not publicly disclosed. EVIDENT was founded in 1975 through predecessor firms Dialog and Actio and is led by Christina Berg as Managing Director as of May 2026. The firm is privately held with no institutional investors disclosed, has 51–100 employees, and operates exclusively within Germany.

Name

Evident

Legal name

EVIDENT GmbH

Website

https://evident.de

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

11–50 employees

Short description

EVIDENT GmbH is a privately held German vendor of modular dental practice management software, serving general dentists, oral surgeons, and orthodontists across Germany with a Firebird-based core platform, specialty modules, online reception (O-TIS 2.0), and certified telematics infrastructure (TI) compliance.

Ownership category

akta.pro rank

Product category

Dental Practice Management Software

NAICS

Software Publishers (5132), Offices of Dentists (6212)

SIC

Services-Prepackaged Software (7372), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Dentistry Group Practices (HLABAKAB)

akta.pro secondary industries

Comprehensive Orthodontic Clinics (HLABABAA), Oral & Maxillofacial Surgery Group Practices (HLABAKAE), Orthodontic Group Practices (HLABAKAC)

Keywords

• Dental practice software
• Practice management software
• Telematics infrastructure modules
• Online appointment booking
• Electronic patient records

Headquarters

HQ city

Bad Kreuznach

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Practice Management Software Licenses: Modular dental practice management software with base modules, specialist modules, and optional modules. Revenue generated through software licenses, updates, and maintenance contracts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

EVIDENT GmbH develops and sells a modular dental practice management software suite (EVIDENT Praxissanagement-Software) used by German dental practices, oral and maxillofacial surgeons, orthodontists, and Medical Care Centers (MVZ). The software covers patient records, treatment documentation, billing (statutory and private), appointment management, recall, laboratory management, telematics infrastructure integration (KIM, ePA, e-prescription), and is complemented by add-on modules such as O-TIS/O-TIS 2.0 online reception, TAPI call management, the Befund-Assistent, the Orga-Manager, the AI-powered DokFee phone assistant, and the EVIDENT Training Center with Video-Portal and Webinar-Flatrate.

Product overview

EVIDENT is a German dental software company with over 50 years of experience offering a modular practice management software system. The core EVIDENT Praxismanagement-Software provides patient records, documentation, and billing, supported by specialized Facharztmodule (specialist modules) for implantology, PA treatments, and surgical billing. Key add-on modules include O-TIS/O-TIS 2.0 (online reception and appointment management in Starter, Premium, and Professional tiers), TAPI-Anrufverwaltung (call management), Befund-Assistent (finding documentation), Orga-Manager (HR/personnel), Training Center with Video-Portal, and medication management via data4doc/ifap. The TI-Module handles telematics infrastructure requirements for the German healthcare system. The system is built on Firebird 2.5 database and supports integrations with services like eLABZ (dental lab communication), Doctos, synMedico, and iisii solutions (SMS/O-TIS).

Differentiator

Problem solved

Functional benefit

Brands

• O-TIS: Online appointment management and patient communication module offering digital reception services including online booking, SMS/email reminders, AI-powered phone assistant, video consultations, and patient form management. Available in Starter, Premium, and Professional tiers.
• DokFee
• EVIDENT Training Center
• EVIDENT Video-Portal
• EVIDENT Webinar-Flatrate

Products and services

• EVIDENT Praxismanagement-Software Modular dental practice management software for German dental practices — covers patient records, treatment documentation, statutory and private billing, appointments, recall, laboratory management, and telematics infrastructure integration. Used by general dentists, oral surgeons, and orthodontists from single practices to clinics and MVZs.
• EVIDENT Basis-Modul (Grundausstattung) Base module of the EVIDENT practice management software providing patient file management, practice administration, infrastructure data, billing (Kasse and Private), planning management, in-house laboratory, open item management, cash book, patient information system, recall, and X-ray control book.
• EVIDENT Facharztmodule Specialist modules for dental, orthodontic, and surgical practices covering implantology, PA treatments, and resident physician billing.
• EVIDENT Optionale Module Optional extensions for finance, administration, appointment management, and practice marketing tools.
• EVIDENT TI-Module (Telematikinfrastruktur) Telematics infrastructure modules for the German healthcare network including KIM communication, ePA electronic patient record, eMP medication plan, eAU electronic incapacity certificate, and eHBA professional ID.
• O-TIS 2.0 (Online-Termin- und Informations-Service) Digital online reception and appointment management system for dental practices. Available in three tiers: Starter (online appointment inquiries and reminders), Premium (waitlist, individual patient invitations, mobile app), and Professional (digital business card, multilingual booking, utilization optimization, document exchange, referrer network, SMS flatrate). Includes AI-powered phone assistant, video consultation, and digital patient intake forms.
• DokFee AI-powered answering machine for telephone appointment scheduling integrated with O-TIS. Recognizes caller name or phone number, distinguishes new and existing patients, and captures inquiry details.
• TAPI-Anrufverwaltung TAPI call management integrated with EVIDENT practice software — shows caller details, patient records, and appointment information for incoming, missed, and answered calls. Supports up to 10 phone numbers per workstation with two simultaneous conversation channels.
• Befund-Assistent Mouse-based finding assistant for dental treatment documentation with implant-related shortcuts and status input during clinical documentation.
• Orga-Manager (Organisationsmanager) Personnel management module with digital personnel files, vacation planner, and task management — supports paperless HR processes in dental practices.
• Medication Management / Verordnungssoftware (data4doc & ifap praxisCENTER integration) Prescription software integration supporting data4doc and ifap praxisCENTER via the VOS interface for medication prescriptions with interaction checking, for MKG surgeons and dentists.
• EVIDENT Training Center Training platform with 24/7 Video-Portal (tutorials), Webinar-Flatrate, online training sets (10x30), and in-person training programs for EVIDENT software users.
• EVIDENT Video-Portal Video-based training resource available 24/7 with practical tutorials across all dental specialties; supports onboarding of new staff members.
• SMS-Service (via iisii solutions) SMS notification service for appointment reminders and patient communication — no monthly base fee; pay per SMS sent. Available via O-TIS Professional with flatrate option.

Quantifiable outcome

• 30% faster database performance with Firebird 2.5 upgrade
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature11 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• TeamFaktorminorChannel Partner/ Reseller/ Distributor · 29 October 2020Specialty pricing model provider offering dental billing services. Presented at EVIDENT EXPO virtual event.
• iisii solutionscoreTechnology or IntegrationDevelops and maintains O-TIS (online reception system) integrated with EVIDENT. Also provides SMS services without monthly base fees, with volume pricing from 2,500 SMS units.
• VisionmaxXcoreImplementation/ SI/ Consulting PartnerDental IT systems house providing telematics infrastructure (TI) services. Serves approximately 1,600 EVIDENT users. All technicians are trained on EVIDENT, with weekly joint meetings to resolve technical challenges.
• synMedicocoreTechnology or IntegrationDigital mobile patient communication and documentation. Offers fully electronic patient intake, forms, and anamnesis digitalization integrated with EVIDENT.
• MMI (Medizinische Medien Informations GmbH)coreTechnology or IntegrationProvides data4doc prescription software (VOS) certified for electronic prescription creation. Integrated via standard VOS interface with EVIDENT for medication management.
• OPTI Health ConsultingminorStrategic or Co-development PartnerConsulting firm advising over 3,000 dental practices on topics including practice founding, practice transfer, organization, QM, personnel, and marketing. Participates in joint events with EVIDENT.
• DZR (Deutscher Zahnärztlicher Rechenzentren)minorChannel Partner/ Reseller/ DistributorDental billing service provider facilitating claim submissions and processing for dental practices.
• dental bauerminorChannel Partner/ Reseller/ DistributorDental equipment and supplies distributor with partnership for practice equipment and solutions.
• VisionmaxX (TI Partnership)coreImplementation/ SI/ Consulting PartnerFree migration support from other TI providers. Up to 12 months free service after switching. Centralized data center solution for stable TI connection (TI as a Service).

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• tab32 Inc. U.S.-based cloud-native dental practice management platform with AI-driven analytics and imaging. Emerging SaaS-native peer contrasting with EVIDENT's more traditional on-prem architecture, signaling potential category shift.
• Curve Dental Inc. Cloud-based dental practice management software focused on small and mid-sized U.S. practices. Emerging SaaS-native peer showcasing the cloud-architecture direction EVIDENT's on-prem stack contrasts with.

Broad incumbents

• Patterson Companies / Eaglesoft: Large dental distribution and software group with Eaglesoft practice management software. Broad incumbent in the global dental software space — informative peer for category benchmarks though not a direct German competitor.
• CompuGroup Medical SE: Large publicly-traded European health-IT group with a substantial dental software division (CGM Z1 / Schütz Dental). Operates broadly across physician and dental software markets, posing both competitive and partnership threats to EVIDENT.
• Henry Schein One / Dentrix: Major global dental practice management software provider (Dentrix in North America, plus international brands). Broad incumbent illustrating the global category leader dynamics, though primarily U.S.-focused, less directly competitive in Germany.
• Doctolib SAS: European healthcare SaaS leader in online appointment booking, telemedicine, and patient communication. Increasingly encroaching into German dental practice management with cloud-native UX — both competitor and potential partner for EVIDENT.

Direct peers

• Dampsoft GmbH: Established German dental practice management software company (DS-Win/NFD) targeting general dentists, orthodontists, and oral surgeons. Direct competitor to EVIDENT with very similar product scope and German-only geographic focus.
• Charly Software GmbH: Smaller German dental practice management software vendor serving comparable SMB practice customer base in Germany. Direct competitor at the smaller-practice end of the German market.
• Z1 Zahnarztsoftware (Z1 GmbH): German dental practice management software vendor for general dentists and specialists. Direct competitor in the same niche with comparable feature set around billing, documentation, and telematics infrastructure integration.
• solutio GmbH & Co. KG: German dental practice management software vendor serving Zahnärzte with charting, billing, and documentation. Direct competitor to EVIDENT in the same DACH dental PM market with comparable customer base and regulatory integrations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@evidentgmbh
• Facebookfacebook.com/EVIDENT.GmbH
• LinkedInlinkedin.com/company/evident-zahnarztsoftware
• Instagraminstagram.com/evident_dentalsoftware

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Evident