2Service
2Service is a Netherlands-based Authorized Distributor (Samsung, Apple via APS, Huawei, Realme) operating three B2B/B2C e-commerce platforms — Mobileparts.shop, Samsungparts.eu, and SamsungSelfRepair.shop — to supply genuine and compatible mobile and home-appliance parts, tools, and pre-owned devices to over 5,000 European repair shops, wholesalers, and refurbishers.
- Company typePrivate
- Founded2011
- HeadquartersArnhem, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingDigital Commerce or Content
What 2Service does
2Service B.V. is a privately held Dutch company founded in 2011 and headquartered in Arnhem, with a wholly-owned Austrian subsidiary (2Service Mobile Spare Parts GmbH, Vienna) and a Shenzhen-based sourcing operation. It operates three specialized e-commerce platforms: Mobileparts.shop (B2B one-stop-shop for mobile repair professionals), Samsungparts.eu (Authorized Samsung Distributor channel for 300,000 parts across home appliances and consumer electronics), and SamsungSelfRepair.shop (white-label consumer self-repair platform managed on behalf of Samsung Benelux since 2022). The company holds Authorized Distributor status with Samsung (since 2011), Apple via Apple Parts Service, Huawei, and Realme, supplemented by proprietary compatible and recycled parts sourcing from Shenzhen. It runs in-house accessory brands (Promiz, Impact, MobileSkin), a BuyBack LCD reverse-logistics program, and a 4-tier pre-owned device grading system (PO-A+ through PO-C, 30-point inspection). Revenue is generated through transaction-based parts and accessory sales, wholesale orders (€2,500 minimum), pre-owned device sales, and managed white-label self-repair services for OEMs, serving more than 5,000 B2B customers and 8,500+ repair community members across Europe via a sales-led and channel-partner GTM motion.
2Service firmographics
Firmographics- Name
- 2Service
- Legal name
- 2Service B.V.
- Website
- https://2service.nl
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- 2Service is a Netherlands-based Authorized Distributor (Samsung, Apple via APS, Huawei, Realme) operating three B2B/B2C e-commerce platforms — Mobileparts.shop, Samsungparts.eu, and SamsungSelfRepair.shop — to supply genuine and compatible mobile and home-appliance parts, tools, and pre-owned devices to over 5,000 European repair shops, wholesalers, and refurbishers.
- Ownership category
- akta.pro rank
2Service industry classification
Industry- Product category
- Mobile Device Spare Parts Distribution
- SIC
- Wholesale-Electronic Parts & Equipment, Nec (5065), Wholesale-Professional & Commercial Equipment & Supplies (5040)
- akta.pro primary industry
- Business Technology & Electronics Wholesale Clubs (B2B) (CRAEAEAF)
- akta.pro secondary industries
- Hybrid Retail-Wholesale Membership Clubs (B2B2C) (CRAEADAD), Business-to-Business Warehouse Clubs (Cash & Carry) (CRAEADAC)
Keywords
Where 2Service is headquartered
LocationHeadquarters
- HQ city
- Arnhem
- HQ country
- Netherlands
- HQ region
- Europe
Offices3 records
Markets served
2Service business model
Business model- GTM type
- B2B
- Offering type
- Digital Commerce or Content
- Cost components
- Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Parts Distribution: Revenue from selling original, compatible, and recycled spare parts for mobile devices (smartphones, tablets) and Samsung home appliances. Parts sourced directly from Samsung, Apple, Huawei, and Realme, supplemented by own compatible/recycled inventory. Single transaction-based model per order.
- Tools Distribution: Sale of professional repair tools compiled in collaboration with Justin Ashford (The Art of Repair), including BGA stencils, hand tools, soldering equipment, microscopes, and testing tools. Sold to repair professionals and wholesalers.
- Accessory Sales: Sale of own accessory brands (Promiz - smartphone/tablet accessories, Impact - tempered glass screen protectors) plus personalized shelf plans and POS materials through Sales+ concept.
- Pre-Owned Devices: Sale of graded pre-owned devices (iPhone, iPad) in multiple quality tiers (PO-A+, PO-A, PO-B, PO-C) with optional accessories (Promiz chargers/cables with MFI license). Standard warranty included.
- LCD Buyback & Refurbishment: Buyback LCD program purchases broken LCDs from repair shops, refurbishes them, and resells premium refurbished LCDs for Oppo, OnePlus, and Google Pixel devices.
- Webshop Management Services: Manages SamsungSelfRepair.shop for Samsung Benelux as a white-label service. Offers to help other manufacturers launch consumer self-repair webshops in two months, fully GDPR compliant, covering 20+ European languages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | B2B Dealer Account for Repair Shops |
| Transaction based/ take rate | Pay-as-you-go | Wholesale Client Pricing |
| Transaction based/ take rate | Pay-as-you-go | Consumer Direct Purchase (SamsungParts.eu) |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
2Service product offering
Product offeringCore offering
2Service B.V. is a European distributor of spare parts, tools, accessories, and pre-owned mobile devices for the professional mobile repair industry. The company operates as an Authorized Samsung Distributor and Apple Parts Service (APS) partner, sourcing genuine parts directly from manufacturers and supplementing them with compatible and recycled inventory. Sales are conducted through multiple e-commerce platforms, including Mobileparts.shop (B2B), Samsungparts.eu (Samsung parts), and SamsungSelfRepair.shop (consumer self-repair).
Product overview
2Service operates as a multi-platform distributor for the professional mobile repair industry, comprising three main e-commerce platforms: Mobileparts.shop (primary one-stop-shop for mobile repair professionals offering parts, tools, accessories, devices, and services), Samsungparts.eu (authorized Samsung parts distribution for home appliances and consumer electronics), and SamsungSelfRepair.shop (Samsung self-repair for consumers). The company also manages accessory brands Promiz (smartphone/tablet accessories), Impact (tempered glass protectors), and MobileSkin (on-demand screen protection). Additional offerings include BuyBack LCD (LCD buyback service) and pre-owned devices in multiple quality grades. Parts are sourced directly from Samsung, Apple (via Apple Parts Service), and other major brands, supplemented by compatible and recycled options for mobile devices.
Differentiator
Problem solved
Functional benefit
Brands
- Promiz: Affordable high-quality smartphone and tablet accessories brand.
- Impact
- MobileSkin
- Buyback LCD
Products and services
- Mobileparts.shop One-stop-shop B2B e-commerce platform for mobile repair professionals offering parts, tools, accessories, devices, and services. Features original parts from Samsung and Apple (via Apple Parts Service), plus compatible and recycled options for all major smartphone brands. Requires dealer account login.
- Samsungparts.eu Webshop for 100% original Samsung parts across all product groups including home appliances (washing machines, dryers, dishwashers, microwaves, vacuum cleaners, refrigerators) and consumer electronics (TVs). Operated as exclusive Authorized Samsung Distributor offering all 300,000 Samsung parts directly from Samsung warehouse.
- SamsungSelfRepair.shop White-label webshop for Samsung Galaxy self-repair for individual consumers, providing original Samsung parts and repair videos. Enables consumers to extend device life, support circular economy, and reduce e-waste. Launched in 2022 as initiative for Samsung Benelux.
- Promiz Own accessory brand offering affordable, high-quality smartphone and tablet accessories designed for easy, comfortable, and safe use with maximum durability. Product line includes Protect, Place, Power and Play accessories.
- Impact Own accessory brand specializing in high-quality tempered glass screen protectors that optimally protect smartphone displays against scratches and bumps. Features 100% transparency and remarkable touch sensitivity with handy applicators.
- MobileSkin Own brand offering on-demand screen protection for phones and tablets of all sizes, providing customized screen protection solutions.
- BuyBack LCD Buyback program that purchases broken iPhone, Samsung, and Huawei LCDs and backcovers from repair shops at fair compensation, refurbishes them, and resells premium refurbished LCDs for Oppo, OnePlus, and Google Pixel devices.
- Pre-Owned Devices High-quality pre-owned devices (iPhone and iPad) sold in four quality grades: PO-A+ (Like New), PO-A (Nearly New), PO-B (Slightly Used), and PO-C (Intensively Used). All devices undergo strict quality control including battery testing and 30-point technical inspection with QR code verification.
Quantifiable outcome
- Deliveries to 5,000+ repair shops, wholesalers, e-tailers, repair centers, and refurbishers across Europe
- +5 more outcomes
Companies that use 2Service
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
2Service technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
2Service partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- SamsungcoreSince 2011, 2Service has been an Authorized Samsung Distributor, offering all 300,000 Samsung parts across product groups like home appliances and consumer electronics. 2Service is 'Samsung Premium Support' partner for distribution of white and brown goods parts within Europe. Parts are sourced directly from Samsung warehouse and available via Samsungparts.eu. Since 2013, 2Service has been an Authorized Samsung Distributor, and in 2022, launched SamsungSelfRepair.shop for Samsung Benelux enabling Galaxy self-repair.
- ApplecoreThrough Apple Parts Service (APS), 2Service offers genuine Apple parts purchased directly from Apple. Parts are sourced via Apple's official channel to ensure authenticity for repair professionals.
- HuaweicoreSamsung, Huawei and Realme authorized distributor. 2Service is official partner distributing Huawei parts alongside Samsung and Realme. Buyback LCD program also covers Huawei LCDs.
- RealmecoreSamsung, Huawei and Realme authorized distributor. 2Service is official partner distributing Realme parts alongside Samsung and Huawei.
- Justin Ashford (The Art of Repair)minorTool assortment compiled in collaboration with Justin Ashford, owner of 'The Art of Repair'. Justin is a repair engineer with 25.1K YouTube subscribers who shares repair techniques and expertise. Partnership provides curated tool selection endorsed by industry expert.
- Samsung Beneluxcore2Service manages SamsungSelfRepair.shop for Samsung Benelux, enabling Galaxy owners to repair their own devices. Launched in 2022. 2Service also manages SamsungParts.eu for Samsung. Full partnership since 2013.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
2Service competitors and assessment
Company assessmentBroad incumbents
- Mouser Electronics: Mouser Electronics is a global authorized distributor of semiconductors and electronic components serving design engineers and professional buyers — a broader incumbent offering supply overlap with 2Service's professional electronic parts and tools business.
- Element14 / Farnell: Element14 (Farnell) is a broad-line global electronics distributor covering semiconductors, passives, tools, and test equipment serving industrial and professional customers — a larger incumbent that overlaps with 2Service's professional tools and electronic components business.
Direct peers
- ScreenTek: ScreenTek is a wholesale distributor specializing in mobile phone LCD screens and replacement displays — a focused subset of 2Service's broader parts catalog with the same dealer/wholesale GTM and same-day shipping model.
- iFixit: iFixit is the most recognizable global player selling phone/device parts, tools, and repair guides alongside an engaged repair community — directly analogous to 2Service's Mobileparts.shop plus Mobile Repair Talk combination, though iFixit is more US-centric and consumer-leaning.
- Repairs Universe: Repairs Universe supplies replacement parts and tools for cell phone, tablet, and game console repairs to both repair shops and end users — directly comparable product breadth and customer mix to 2Service's Mobileparts.shop and BuyBack LCD programs.
- ReplaceBase: ReplaceBase is a Germany-headquartered B2B distributor of mobile phone spare parts (displays, batteries, components) serving repair shops and resellers across Europe — directly overlapping 2Service's core Mobileparts.shop offering in the same European geography.
- Injured Gadgets: Injured Gadgets is a wholesale and retail supplier of phone parts, screens, batteries, and repair accessories serving repair professionals and resellers — comparable to 2Service's mix of original, compatible, and refurbished mobile parts distribution.
- MobileSentrix: MobileSentrix is a US-based wholesale distributor of cell phone parts, screens, and accessories for the professional repair industry — essentially the North American analogue of 2Service's European B2B distribution business serving repair shops.
- Cell Phone Parts (MobiLutions): Cell Phone Parts (MobiLutions) is a wholesale supplier of mobile phone parts, screens, and accessories serving repair shops and resellers in North America — comparable GTM and product mix to 2Service's Mobileparts.shop distribution business.
Emerging players
- Apple Self Service Repair Store: Apple's Self Service Repair Store is Apple's own direct-to-consumer channel for genuine Apple parts, tools, and repair manuals — a vertically integrated competitor that 2Service also resells through (Apple Parts Service / APS), representing both a partner and a disintermediation risk.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
2Service social profiles
Digital presence2Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
2Service leadership team
Management profileNumber of profiles
Profiles1 record
2Service subsidiaries and ownership
Company hierarchySubsidiaries1 record
2Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
2Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 2Service
What does 2Service do?
2Service B.V. is a European distributor of spare parts, tools, accessories, and pre-owned mobile devices for the professional mobile repair industry. The company operates as an Authorized Samsung Distributor and Apple Parts Service (APS) partner, sourcing genuine parts directly from manufacturers and supplementing them with compatible and recycled inventory. Sales are conducted through multiple e-commerce platforms, including Mobileparts.shop (B2B), Samsungparts.eu (Samsung parts), and SamsungSelfRepair.shop (consumer self-repair).
Is 2Service a public or private company?
2Service is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 2Service founded?
2Service was founded in 2011. It employs 11 to 50 people.
Where is 2Service based?
2Service is headquartered in Arnhem, Netherlands, in the Europe region.
How does 2Service make money?
Six revenue lines are on record. Parts Distribution is the primary driver. The others are tools Distribution, accessory Sales, pre-Owned Devices, LCD Buyback & Refurbishment and webshop Management Services.
Who are 2Service's main competitors?
Broad incumbents on record are Mouser Electronics and Element14 / Farnell. Direct peers are ScreenTek, iFixit, Repairs Universe, ReplaceBase, Injured Gadgets, MobileSentrix and Cell Phone Parts (MobiLutions). Apple Self Service Repair Store is listed as an emerging player.
Does 2Service have an API?
No public API is recorded for 2Service.
What industry is 2Service in?
2Service's product category is Mobile Device Spare Parts Distribution. Its primary akta.pro industry code is CRAEAEAF, Business Technology & Electronics Wholesale Clubs (B2B), with a secondary code of CRAEADAD, Hybrid Retail-Wholesale Membership Clubs (B2B2C). Its SIC code is 5065.