Altea 365

What Altea 365 does

Altea 365 S.r.l. is an Italian IT services company and Managed Security Service Provider (MSSP) headquartered in Milan, operating within the Altea Federation group and serving mid-to-large enterprises primarily across Italy and broader EMEA. The company delivers an integrated portfolio organized into six service lines: Infrastructure & Technology (managed services, SAP Basis outsourcing, technology projects); Cybersecurity (prevention, 24/7 SOC, SIEM/XDR/NDR/SASE, recovery, and digital forensics); Cloud Transformation (data center migration, managed cloud with FinOps cost optimization); QHSE consulting (ISO management systems, GDPR/privacy, NIS2, workplace safety, ESG); ISP services under the lw*link sub-brand (connectivity, VoIP, hosting, email, WiFi); and Digital Presence (websites, web applications, web marketing). Underlying technology is built on partnerships with HPE, Microsoft, VMware, SAP, IBM Cloud, and Fortinet, and includes an in-house 24/7 Security Operations Center. The firm manages approximately 900 customers and 25,000 users.

Altea 365 monetizes primarily through managed-services contracts (recurring revenue for IT operations, security monitoring, SAP Basis, cloud management) supplemented by project-based professional services for migrations, compliance assessments, and digital build-outs, with quote-based, tailored enterprise pricing. Go-to-market is consultative and field-led, with named sales leadership (Chief Sales Officer, CISO-Managing Director, Compliance & ESG Sales Account) and a heavy reliance on webinars, case studies, and SEO-driven content marketing to generate enterprise leads in regulated verticals. The September 2025 acquisition of Lake Web added an ISP and digital-presence arm, expanding the addressable surface into SME connectivity and web services.

The competitive position rests on a deep certification stack (ISO 9001, 14001, 20000-1, 27001, 22301, 42001, plus UNI/PdR 125:2022), multi-vendor technology partnerships, and regulatory-compliance expertise in NIS2, AI Act, and Cyber Resilience Act — rather than on proprietary AI/ML IP. Customer concentration is moderated by a 900+ customer base, though enterprise anchor projects (Fimer, Italmatch, Berlin Packaging, Mossi & Ghisolfi) likely contribute disproportionate revenue per engagement.

Name

Altea 365

Legal name

Altea 365 S.r.l.

Website

https://altea365.it

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Altea 365 is an Italian MSSP and IT services firm delivering managed infrastructure, 24/7 cybersecurity (SOC, SIEM, XDR), cloud transformation, QHSE/NIS2 compliance consulting, ISP, and digital presence services to mid-to-large enterprises across Italy and Europe.

Ownership category

akta.pro rank

Product category

Managed IT and Cybersecurity Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Managed OT Security Services (MSSP/MDR for ICS/OT) (HDADAJAN), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud transformation
• SAP BASIS management
• Internet service provider

Headquarters

HQ city

Milano

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed services for IT infrastructure including monitoring, maintenance, support, and optimization of systems both on-premise and cloud. Provides recurring revenue through service contracts with 24/7 support options.
2. Cybersecurity Services: Comprehensive cybersecurity offerings including SOC services, SIEM, threat protection, prevention, detection and response, recovery, and digital forensics. Delivered as managed security services.
3. Cloud Transformation Services: Migration, modernization, security, and operational management of cloud environments. Includes Data Center Moving, Managed Cloud, Backup, and VDI services.
4. QHSE Consulting Services: Quality, Health, Safety, and Environment consulting including management systems, privacy/GDPR, NIS2 compliance, environmental management, workplace safety training, and ESG/sustainability advisory.
5. ISP Services (lw*link): Internet Service Provider offerings including connectivity, VoIP telephony, domain registration, hosting, email, WiFi networks, and managed services for business connectivity.
6. Digital Presence Services: Web development, web applications, SEO, and social media marketing services for establishing and maintaining digital presence.
7. SAP Basis Services: SAP Basis outsourcing and project services with complete Level 1 and Level 2 support, including database management and system administration.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Altea 365 is an Italian Managed Security Service Provider (MSSP) and IT services company that designs, builds, and operates IT infrastructure and cybersecurity for mid-to-large enterprises across Italy and Europe. The company delivers integrated managed services covering infrastructure, cybersecurity (24x7 SOC, SIEM, XDR, NDR, SASE), SAP BASIS management, cloud transformation with FinOps, QHSE compliance consulting, ISP connectivity (via the lw*link sub-brand), and digital presence services (websites, web applications, web marketing).

Product overview

Altea 365 is an IT services company and Managed Security Service Provider (MSSP) operating under Altea Federation. The company offers a comprehensive portfolio of integrated IT services organized into six main categories: Infrastructure & Technology (including Managed Services, SAP BASIS Management, and Technology Projects), Cybersecurity (Prevention, Detect & Respond, Recovery, and Digital Forensics & Investigations), Cloud Transformation (Data Center Moving and Managed Cloud Services), QHSE Services (Management Systems, Privacy, NIS2, Environment, Workplace Safety & Training, and Sustainability & ESG), Internet Service Provider under the lw*link sub-brand (Connectivity, VoIP Telephony, Domains & Hosting, Email, Wi-Fi Networks), and Digital Presence (Websites, Web Applications, and Web Marketing). The company manages approximately 900+ customers and 25,000+ users across these services. Key technology integrations include WordPress, Umbraco, SharePoint, WooCommerce, PrestaShop, OpenCart, nopCommerce for digital solutions, Microsoft 365 for productivity, and VEEAM and Double Take for data protection. Altea 365 operates as a unified service portfolio rather than a single product, combining AI-driven infrastructure management, cybersecurity, and cloud services.

Differentiator

Problem solved

Functional benefit

Brands

• lw*link: Business Unit operating as an Internet Service Provider (ISP), providing connectivity, VoIP, cloud computing, domain registration, hosting, email, virtual servers, and SSL certificates.
• QHSE

Products and services

• Infrastructure & Technology Services Core IT infrastructure services including technology projects, SAP BASIS management, and managed services for designing, implementing, and managing complex IT systems across cloud, hybrid, and on-premise environments, targeted at enterprise customers.
• Managed Security Services (Cybersecurity) Managed Security Service Provider (MSSP) offering dynamic and proactive cybersecurity combining prevention (risk assessment, VA/PT, compliance), detect & respond (SOC 24x7 and 9x5, SIEM, XDR, NDR, SASE), recovery (DR, BC, backup, CSIRT), and digital forensics & investigations services for enterprise customers.
• Cloud Transformation Services Cloud transformation services combining data center migration and managed cloud services (Managed Cloud, Backup, Security & Compliance, Microsoft 365, Virtual Desktop Infrastructure) with a FinOps methodology for cloud cost and performance optimization, targeted at enterprises undertaking cloud migration and modernization.
• QHSE Consulting Services QHSE (Quality, Health, Safety & Environment) consulting and support including management systems certification (ISO 9001, 14001, 27001, 45001, 42001, UNI/PdR 125), GDPR privacy support, NIS2 compliance services, environmental management, workplace safety under D.Lgs. 81/08, and ESG/sustainability advisory for organizations needing regulatory and certification support.
• Internet Service Provider Services (lw*link) ISP services under the lw*link sub-brand providing connectivity, VoIP telephony, national and international domain registration, professional hosting, professional email, Wi-Fi networks, and managed ISP services for business customers.
• Digital Presence Services Digital presence services including website development (static, dynamic, e-commerce, portals), custom web application development (CMS on WordPress/Umbraco, e-commerce via WooCommerce/PrestaShop/OpenCart/nopCommerce, SharePoint intranets), and web marketing (SEO, SEA, social media, paid campaigns on Google, Facebook, LinkedIn) for SMEs and mid-market customers.

Quantifiable outcome

• 25% reduction in operational costs for cloud environments (Italmatch case study)
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability7 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• HPE (Hewlett Packard Enterprise)coreTechnology or Integration · 21 October 2025HPE is a strategic technology partnership where HPE and Altea 365 co-present webinars on solutions like HPE Private Cloud AI. The partnership enables Altea 365 to offer HPE's private cloud AI infrastructure as part of its service portfolio, combining HPE's technology with Altea 365's implementation expertise.
• Lake WebcoreStrategic or Co-development Partner · 8 September 2025Lake Web was acquired by Altea 365 in September 2025 to strengthen digital core service offerings. Lake Web brings expertise in connectivity, VoIP telephony, cloud, and hosting services. The acquisition enables Altea 365 to offer more complete end-to-end solutions and expands its digital presence capabilities.
• SDA Bocconi School of ManagementminorStrategic or Co-development Partner · 8 May 2025SDA Bocconi School of Management contributed through Prof. Gianluca Salviotti, Associate Professor of Digital Transition, who provided expert insight on cybersecurity strategy at an Altea 365 event. The relationship provides educational credibility and thought leadership content.
• FortinetcoreTechnology or IntegrationFortinet partnership focuses on OT (Operational Technology) cybersecurity solutions. Altea 365 and Fortinet co-host webinars on OT cyber risks, combining Fortinet's security technology with Altea 365's cybersecurity expertise and implementation services.
• Tech4FutureminorGTM or Marketing PartnerTech4Future, represented by Nicoletta Boldrini (Futures & Foresight Director), moderated an Altea 365 event on AI and cybersecurity. The partnership provides event moderation and industry expertise.
• ICT Technology VendorscoreTechnology or IntegrationAltea 365 works with major ICT technology vendors to offer customers the best possible market choices. While specific vendor names are not detailed on the main website, the company emphasizes its relationships with leading technology providers for infrastructure, cloud, security, and software solutions.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Reply: Italy-headquartered IT consulting and digital services group with cloud, cybersecurity, and managed services offerings across Europe — same customer profile and delivery model as Altea 365.
• Lutech: Italian IT services and managed services provider offering cloud, cybersecurity, and managed operations to mid-market and enterprise customers — directly comparable to Altea 365 in scope, geography, and target segments.
• Cyberoo: Italian pure-play MSSP providing managed cybersecurity, SOC, and vulnerability management to SMEs and mid-market — most direct cybersecurity competitor to Altea 365's SOC offering.
• Seeweb: Italian cloud and hosting provider offering infrastructure, managed services, and connectivity — comparable to Altea 365's lw*link ISP and managed cloud lines.
• BV Tech: Italian system integrator and managed services provider with security and infrastructure practices — comparable mid-market enterprise focus and managed services delivery model.
• Exprivia: Italian IT services group with cybersecurity, cloud, and SAP practices serving banking, healthcare, and industrial clients — overlapping customer base and managed services/systems integration model.
• Reevo (Cloud & Security): Italian cloud provider and managed security services company — comparable as a regional MSSP/cloud competitor with similar mid-market customer base.
• Engineering Group: Large Italian IT services and consulting conglomerate with cloud, cybersecurity, and managed services lines — comparable in portfolio breadth but at greater scale.

Regional players

• Fastweb: Major Italian telecom and ISP serving enterprise and SMB customers with connectivity, cloud, and security services — partial overlap with lw*link and managed services offerings within Italy.

Broad incumbents

• Orange Cyberdefense: European MSSP arm of Orange, operating 24/7 SOCs across multiple countries — a broader incumbent competitor for managed security and incident response deals in EMEA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/AlteaSpA
• Facebookfacebook.com/altea365
• LinkedInlinkedin.com/company/altea365
• Xx.com/altea365srl

Compliance20 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altea 365