Best of Breed

What Best of Breed does

Best of Breed AS is a Norwegian-founded (2003) automation software and services company headquartered in Oslo with a secondary office in Elverum, serving primarily the Nordic public sector. The company builds and operates three core products: Duo, a Norwegian-developed AI platform (with Duo Email and Duo Arkiver modules) that automates text-based communication such as inbox triage, document classification, and archival using NLP and machine learning; Una, an API-driven RPA robot developed in-house since January 2020 for process and archive automation; and Printix, a cloud-based secure print management service originating from the company's legacy SafeCom secure-printing business.

The platform is differentiated by domain-specific training data accumulated over years of Norwegian municipal deployments, integration with the dominant Norwegian archive systems (Sikri Elements, Acos Websak, TietoEvry Public 360), Datatilsynet approval since 2022 for personal-data processing (including personal email accounts), and ISO 27001 certification. All processing occurs within European borders in encrypted environments, and the code-free automation engine enables public-sector customers to configure workflows without in-house technical staff.

Revenue is generated through a mix of recurring software subscriptions for Duo, Una, and Printix, tiered annual SLA support agreements (Standard, SLA+, Premium), and project-based professional services (AI Analyst, AI Trainer, RPA Consultant, RPA Developer, Project Manager, Workshop, Implementation). Go-to-market is a direct enterprise sales motion targeting Norwegian municipalities, county municipalities, and government agencies, supplemented by a Nordic reseller network for document-management services. The company is privately held, founder-led (Stefan Sjøgren, CEO and co-founder; Anders Nygård, co-founder), with no disclosed institutional investment.

Name

Best of Breed

Legal name

Best of Breed AS

Website

https://bestofbreed.no

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Best of Breed is a Norwegian automation company that provides AI-powered text communication, RPA, and cloud print management software primarily to Nordic municipalities and government agencies, with core products Duo, Una, and Printix.

Ownership category

akta.pro rank

Product category

Business Process Automation Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

akta.pro secondary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Robotic process automation
• AI automation platform
• Cloud print management
• Document archiving software
• Business process automation

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Revenue generated from software products including Duo, Una, and Printix. Products are delivered as cloud services with associated licensing fees.
2. SLA Support Agreements: Tailored SLA support agreements offered at three levels: Standard, SLA+, and Premium. Support is provided directly to all customers regardless of their provider. Renewed annually with 3-month notice period.
3. Professional Services: Services including AI analyst, AI trainer, project manager, workshops, implementation, RPA consultant, RPA workflow analyst, and RPA developer. Delivered through Nordic reseller network for document management services.
4. Maintenance Services: Product maintenance includes software updates and patches designed to maintain functionality. Maintenance fees are paid annually and required for continued support. Additional services beyond standard maintenance billed at hourly rates.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Best of Breed develops and sells automation software for Nordic public sector and enterprise customers, including the AI-powered Duo platform for text-based communication automation, the Una RPA robot for process automation, and the Printix cloud print management service. The company also delivers professional services (workshops, consulting, implementation) and tiered SLA support agreements alongside these software products.

Product overview

Best of Breed offers a unified automation platform with three core products: Duo (AI-powered text automation), Una (RPA robot for process automation), and Printix (cloud print management). Duo consists of two modules: Duo Email for automated inbox handling and Duo Arkivering for document archiving. Una integrates with archive systems like Sikri Elements. The product suite also includes comprehensive professional services for implementation, training, and ongoing support. All solutions are designed for the Norwegian public sector with Norwegian-developed technology and data processing within European borders.

Differentiator

Problem solved

Functional benefit

Brands

• Duo: Norwegian-developed AI-powered automation platform for text-based communication, including email handling and archiving. Documented solution in operation since 2018.
• Una
• Printix

Products and services

• Duo AI-powered automation platform that automates text-based communication such as email handling, archiving, classification, and case processing. Includes a code-free automation engine and is Norwegian-developed; documented in production since 2018.
• Una RPA robot that automates business processes primarily using APIs. Developed by Best of Breed in January 2020; also known as SheRPA when integrated with Sikri's Elements archive systems. Requires less maintenance than traditional RPA robots.
• Printix Cloud-based print management service that eliminates the need for traditional print server infrastructure and automates printer driver and print queue handling. Includes Printix Cloud Enabler for migration and universal print-anywhere functionality.
• SLA Support Agreement Tailored support subscription offered at three tiers (Standard, SLA+, Premium) with direct support from Best of Breed. Ensures continuity for customers regardless of their underlying software provider.
• Professional Services (AI Analyst, AI Trainer, Implementation, RPA Consultant, RPA Workflow Analyst, RPA Developer, Project Manager, Workshop) Expert-led services including AI analysis, AI training workshops, full implementation of RPA and automation solutions, RPA consulting, workflow analysis, custom RPA development, and project management. Sold as standalone consulting engagements to support Duo and Una deployments.

Quantifiable outcome

• Processing time reduced by up to 80 percent
• +4 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability6 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Sikri (Elements)coreTechnology or IntegrationIntegration partnership with Sikri's Elements archiving system. Duo integrates seamlessly with Elements from Sikri for automated archiving and document management.
• Acos (Websak)coreTechnology or IntegrationIntegration partnership with Acos' Websak archiving system. Duo integrates seamlessly with Websak from Acos for automated archiving and document management.
• TietoEvry (Public 360)coreTechnology or IntegrationIntegration partnership with TietoEvry's Public 360 archiving system. Duo integrates seamlessly with Public 360 from TietoEvry for automated archiving and document management.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ABBYY: Document AI, OCR and process intelligence vendor; closely comparable to Duo's NLP-based document classification and archiving capabilities, especially in regulated workflows.
• Blue Prism (SS&C): Enterprise RPA platform with strong public-sector and government references in Europe; competes head-to-head with Best of Breed's Una RPA robot for process automation deals.

Emerging players

• Hyperscience: AI-driven document processing and automation platform for government and enterprise; overlaps with Duo Arkiver on intelligent document classification and archival workflows.
• Robocorp: Open-source and Python-based RPA platform for enterprise automation; an emerging alternative to UiPath-style RPA that overlaps with Best of Breed's Una robot positioning on lightweight, API-first automation.
• WorkFusion: AI- and RPA-based document processing and compliance automation for banking and government; comparable to Best of Breed in automating high-volume text-based workflows.

Broad incumbents

• UiPath: Global RPA and AI automation platform; directly comparable as the RPA technology Best of Breed originally built on in 2017 and now competes with through its proprietary Una robot and Duo AI platform in the public sector.
• Automation Anywhere: Enterprise RPA and AI automation vendor serving public-sector and enterprise customers; competes with Best of Breed's Una and Duo offerings in document, email and process automation.
• Microsoft Power Automate: Hyperscaler-bundled RPA and process automation platform tightly integrated with Microsoft 365 — the same productivity stack Best of Breed's Duo integrates with — and a direct competitor for municipal email and document automation budgets.

Regional players

• Evidi (formerly Tieto Norway public business): Nordic IT services provider focused on public-sector digitalization, including Microsoft, archive and automation solutions; competes for similar Norwegian municipal modernization budgets.
• Tietoevry: Nordic IT services and software vendor, owner of Public 360 archive platform which Best of Breed integrates with; a strategic Nordic incumbent that is simultaneously a partner and potential competitor in public-sector automation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@bestofbreed
• LinkedInlinkedin.com/company/643583

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Best of Breed