Acibadem Bel Medic

What Acibadem Bel Medic does

Acibadem Bel Medic is a comprehensive private healthcare system headquartered in Belgrade, Serbia, founded in 1995 by Dr Jasmina Knežević, a pediatrician-pulmonologist, and Milan Knežević, a film director. It operates five interconnected locations across Belgrade linked by a unified 24/7 call center and integrated computer network, occupying a luxuriously equipped facility of more than 6,500 m² that includes operating rooms, a maternity ward, intensive care, and inpatient apartments. Since 2021 the company has been part of Acibadem Healthcare Group, which belongs to IHH Healthcare, the world's second-largest hospital operator with 80 hospitals across 10 countries; Acibadem's broader group runs 21 hospitals, 13 outpatient centers, over 4,200 beds, and more than 22,500 employees.

The clinical team comprises over 350 physicians, including leading figures in Serbian medicine, and the service portfolio is organized around 12 Centers of Excellence covering maternity, emergency care, minimally invasive surgery, spine, breast, cardiac, pulmonary, allergy/asthma, digestive disorders, diabetes/thyroid/obesity, regenerative medicine, and sleep/epilepsy. Supporting services include adult and pediatric examinations, advanced diagnostics, surgery and pediatric surgery, laboratory, dentistry, therapy (including chemotherapy and biological therapy), 24/7 home visits, patient transport, event medical coverage, and an on-site Bel Food restaurant. Bel Medic was the first private hospital in Serbia accredited under the highest European ISO quality standards and has served more than 500,000 patients cumulatively since founding.

The business model is fee-for-service healthcare billed at the point of care on a pay-as-you-go basis, supplemented by accepted private health insurance (Aik Banka and Banca Intesa are named partners) and installment payment options for self-paying patients. Primary customer segments are individual adults and families, parents of pediatric patients, and a smaller corporate segment purchasing systematic examinations and employee health packages. The company is privately held as a subsidiary of IHH Healthcare; no funding rounds or revenue figures are publicly disclosed.

Name

Acibadem Bel Medic

Legal name

Acibadem Bel Medic

Website

https://belmedic.rs

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Acibadem Bel Medic is a Belgrade-based private hospital group founded in 1995 and part of Acibadem/IHH Healthcare since 2021, operating five interconnected locations with 12 Centers of Excellence and 350+ physicians serving individuals, families, and corporate clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Belgrade

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Revenue generated from comprehensive medical services including specialist examinations for adults and children, advanced diagnostics, surgical treatment, hospital treatment in luxury apartments, dental services, systematic examinations, laboratory services, home visits 0-24 hours, and patient transport. Services available 24/7 at five locations.
2. Insurance and Payment Plans: Accepts health insurance and offers various payment conditions for patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Acibadem Bel Medic is a private general hospital in Belgrade providing comprehensive medical services for adults and children, including specialist examinations, diagnostics, surgery, inpatient care, maternity, dentistry, laboratory, home visits, and 24/7 emergency care across five locations and 12 Centers of Excellence.

Product overview

Acibadem Bel Medic is a comprehensive private healthcare system operating as a unified general hospital with multiple specialized Centers of Excellence. The portfolio includes the core hospital services (examinations, diagnostics, surgery, inpatient care) plus 12 specialized centers covering maternity, emergency care, minimally invasive surgery, spine, breast diseases, cardiac, pulmonary, allergy/asthma, digestive disorders, diabetes/thyroid/obesity, regenerative medicine, and sleep/epilepsy. Supporting services include laboratory, dentistry, therapy (including chemotherapy and biological therapy), home visits, patient transport, and event medical coverage. The system operates across five locations in Belgrade, connected via a unified call center and integrated computer network, serving over 500,000 patients.

Differentiator

Problem solved

Functional benefit

Brands

• Bel Food: Restaurant service within the hospital facility

Products and services

• General Hospital (Opšta bolnica) Comprehensive private hospital providing examinations, diagnostics, surgical treatment, inpatient care, laboratory services, home visits, and patient transport available 24/7 for adults and children.
• Maternity Center (Porodilište) Specialized maternity center with an expert medical team, premium care, and special benefits for pregnant women, mothers, and babies.
• Emergency Center (Urgentni centar) 24/7 emergency medical services for acute conditions and urgent medical situations.
• Minimally Invasive Surgery Center (Centar za minimalno invazivnu hirurgiju) Specialized center for minimally invasive surgical procedures.
• Spinal Center (Spinalni centar) Specialized center for spinal conditions and treatments.
• Breast Disease Center (Centar za bolesti dojke) Specialized center for breast disease diagnosis and treatment.
• Heart Disease Center (Centar za bolesti srca) Specialized cardiac center for heart disease diagnosis and treatment.
• Lung Disease Center (Centar za bolesti pluća) Specialized center for pulmonary disease diagnosis and treatment.
• Allergy and Asthma Center (Centar za alergije i astmu) Specialized center for allergy and asthma diagnosis and treatment.
• Digestive Disorders Center (Centar za poremećaje varenja) Specialized center for digestive system disorders.
• Diabetes, Thyroid and Obesity Center (Centar za šećernu bolest, štitastu žlezdu i gojaznost) Specialized center for diabetes, thyroid disorders, and obesity management.
• Regenerative Medicine Center (Centar za regenerativnu medicinu) Specialized center for regenerative medicine treatments.
• Sleep and Epilepsy Center (Centar za poremećaje spavanja i epilepsiju) Specialized center for sleep disorders and epilepsy diagnosis and treatment.
• Laboratory (Laboratorija) Medical laboratory services for diagnostic testing.
• Diagnostics (Dijagnostika) Comprehensive diagnostic imaging and testing services.
• Surgery (Hirurgija) Surgical treatment services including gallbladder and hernia operations.
• Pediatric Surgery (Dečija hirurgija) Surgical services for pediatric patients.
• Dentistry (Stomatologija) Dental and oral health services.
• Therapy (Terapija) Therapeutic services including injections, infusions, physical therapy, chemotherapy, and biological therapy available 24/7.
• Home Visits (Kućne posete) All specialist examinations, laboratory, X-ray, infusions, casting, and wound care services delivered at the patient's home 24/7.
• Patient Transport (Transport) Patient transport services available 0-24 hours.
• Inpatient Care (Bolničko lečenje) Complete hospital system with fully equipped operating block, maternity ward, intensive care, and comfortable apartments.
• Promotional packages for gallbladder and hernia surgeries (Promo paketi za operacije žučne kese i kile) Promotional surgical packages for gallbladder and hernia operations (cholecystectomy, inguinal/prepus and umbilical hernia repair), targeted at patients requiring common surgical interventions, available after examination and diagnostics.

Quantifiable outcome

• Over 500,000 patients served throughout company history
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature1 record

Partnerships

Four partnerships are on record, tiered flagship and minor.

• AcibademflagshipStrategic or Co-development Partner · 1 January 2021In 2021, Bel Medic merged with Acibadem hospital chain belonging to IHH Healthcare - the world's second largest healthcare system. Acibadem operates in Turkey since 1991 and covers markets of North Macedonia, Bulgaria, Netherlands, and now Serbia with 21 hospitals, 13 outpatient centers, over 4,200 beds, more than 22,500 employees and 4,000 doctors.
• IHH HealthcareflagshipStrategic or Co-development PartnerIHH Healthcare is the world's second largest healthcare system with 80 hospitals in 10 countries including Malaysia, Singapore, India, Turkey, Netherlands, and Southeast Europe. Bel Medic joined this network in 2021.
• Aik BankaminorChannel Partner/ Reseller/ DistributorPayment partner - accepts Aik Banka payment cards and insurance
• Banca IntesaminorChannel Partner/ Reseller/ DistributorPayment partner - accepts Banca Intesa payment cards and insurance

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Regional players

• Anadolu Medical Center: Istanbul-based private multi-specialty hospital affiliated with Johns Hopkins Medicine. Comparable in serving premium and international patients with comprehensive specialty care, though operating at larger scale in a different geography.
• Medicana Hospital Group: Turkish private hospital chain operating multi-specialty facilities with strong corporate health and insurance partnerships. Comparable in offering premium integrated healthcare services and pursuing regional expansion.
• Memorial Healthcare Group: Major Turkish private hospital chain with international patient programs and premium multi-specialty offerings. Comparable service model and patient demographic to Acibadem Bel Medic, though operating primarily in Turkey with medical tourism reach into Southeast Europe.

Direct peers

• Euromedik: One of the largest private healthcare networks in Serbia offering multi-specialty outpatient and inpatient services across multiple Belgrade locations. Directly competes with Acibadem Bel Medic for premium-paying patients in the same city and same specialty mix.
• Atlas General Hospital: Private multi-specialty general hospital in Belgrade providing surgical, diagnostic, and inpatient services. Competes head-to-head with Acibadem Bel Medic for the same Serbian premium private healthcare segment.
• MediGroup Serbia: Private healthcare system in Serbia operating multiple clinics with diagnostic, specialist, and inpatient services. Comparable business model and target customer base to Acibadem Bel Medic within the domestic market.
• Affidea Serbia: Diagnostic imaging and outpatient care provider operating across Serbia and Central/Eastern Europe. Comparable in offering advanced diagnostics and outpatient services to the same premium patient segment in Belgrade.

Broad incumbents

• Acibadem Healthcare Group (Turkey): Parent brand and sister hospital chain operating 21 hospitals and 13 outpatient centers across Turkey, North Macedonia, Bulgaria, and Netherlands. Same brand, clinical protocols, and service standards as Acibadem Bel Medic but at materially larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/belmedic
• Facebookfacebook.com/acibadembelmedic

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acibadem Bel Medic