St Stephen’s Hospital
St Stephen's Hospital is a private not-for-profit acute care hospital in Hervey Bay, Queensland, serving as the sole private hospital in the Fraser Coast and Wide Bay region of Australia. It provides comprehensive medical, surgical, oncology, and rehabilitation services across 17+ specialties to privately insured, self-pay, DVA, and public transfer patients.
- Company typePrivate
- Founded2014
- HeadquartersUrraween, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What St Stephen’s Hospital does
St Stephen's Hospital is a private not-for-profit acute care hospital located in Urraween (Hervey Bay), Queensland, Australia. It operates as the sole private hospital serving the Fraser Coast and Wide Bay region, providing comprehensive medical, surgical, and rehabilitation services across 17+ specialty lines including orthopaedics, general surgery, cardiac services, ENT, ophthalmology, urology, gynaecology, vascular surgery, and bariatric surgery. The hospital also operates the Forbes Cancer Care Centre, a specialized oncology unit offering medical oncology, haematology, and chemotherapy. Patients access services via GP and specialist referrals, self-referral, and emergency presentations, with a patient mix spanning private health insurance holders, self-pay patients, DVA-funded veterans, and public hospital transfers from Queensland Health / Wide Bay Hospital and Health Service.
The hospital operates a digital hospital infrastructure with integrated eHealth systems, clinical information systems, and patient tracking platforms that support clinical documentation, patient flow management, and health information exchange. The facility is led by General Manager Katrina Ryan and is part of the UnitingCare Queensland network, owned by the Uniting Church in Australia, Queensland Synod, alongside The Wesley Hospital, St Andrew's War Memorial Hospital, and Buderim Private Hospital. The hospital maintains partnerships with Wesley Research Institute for clinical research, Slade Pharmacy for on-site pharmacy services, and the UnitingCare Health Clinical School for medical training.
St Stephen's Hospital generates revenue primarily through fee-for-service private hospital care, billed to private health insurers, self-pay patients, and government sources (DVA, public patient transfers). As a not-for-profit, surplus is reinvested into services and facilities. The hospital supplements its service offering with community engagement programs including pastoral care, volunteer services, Health Heroes, and the recently launched Compassionate Companions program for dementia and delirium patients. Geographic focus is regional, with patients drawn from the Fraser Coast and Wide Bay catchment who would otherwise need to travel to Brisbane for specialist care.
St Stephen’s Hospital firmographics
Firmographics- Name
- St Stephen’s Hospital
- Legal name
- St Stephen's Hospital
- Website
- https://ststephenshospital.com.au
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- St Stephen's Hospital is a private not-for-profit acute care hospital in Hervey Bay, Queensland, serving as the sole private hospital in the Fraser Coast and Wide Bay region of Australia. It provides comprehensive medical, surgical, oncology, and rehabilitation services across 17+ specialties to privately insured, self-pay, DVA, and public transfer patients.
- Ownership category
- akta.pro rank
St Stephen’s Hospital industry classification
Industry- Product category
- Private Acute Care Hospital Services
- NAICS
- General Medical and Surgical Hospitals (622110), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310)
- SIC
- Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)
- akta.pro primary industry
- Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)
- akta.pro secondary industry
- Oncology & Cancer Specialty Hospitals (HLAFAHAC)
Keywords
Where St Stephen’s Hospital is headquartered
LocationHeadquarters
- HQ city
- Urraween
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
St Stephen’s Hospital business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Distribution channels1 record
Marketing channels5 records
St Stephen’s Hospital product offering
Product offeringCore offering
St Stephen's Hospital is a private not-for-profit acute inpatient and day surgery hospital delivering specialist medical, surgical, cancer, rehabilitation, and community health services across the Fraser Coast and Wide Bay regions. Its core offerings include bariatric, breast, cardiac, ENT, general, gynaecology, men's health, ophthalmology, orthopaedic, urology and vascular surgery, the Forbes Cancer Care Centre, private rehabilitation, on-site Slade Pharmacy, and Hospital in the Home post-acute care. The hospital operates as a digital hospital with eHealth clinical information systems and a patient tracking platform.
Product overview
St Stephen's Hospital is a private hospital offering a comprehensive range of medical and surgical services. The hospital provides clinical services across multiple specialties including cardiac services, cancer care (Forbes Cancer Care Centre), surgical services (bariatric, breast, general, orthopaedic, vascular, urology, ENT, ophthalmology, oral and maxillofacial), rehabilitation services, gynaecology, and men's health. Additional services include pharmacy (Slade Pharmacy), hospital in the home care, and support programs. The hospital is part of the UnitingCare Queensland network.
Differentiator
Problem solved
Functional benefit
Brands
- Forbes Cancer Care Centre: Comprehensive cancer care centre at St Stephen's Hospital providing oncology services including medical oncology, haematology, and cancer treatment.
- Compassionate Companions
Products and services
- Clinical Services
- Bariatric Surgery
- Breast Surgery
- Cardiac Services
- Ear, Nose and Throat (ENT)
- Forbes Cancer Care Centre
- General Surgery
- Gynaecology
- Men's Health
- Ophthalmology
- Orthopaedics
- Rehabilitation Services
- Slade Pharmacy
- Hospital in the Home and Discharged Post-Acute Care
- Urology
- Vascular Surgery
Companies that use St Stephen’s Hospital
Customer profileSegments3 records
Ideal customer profiles4 records
St Stephen’s Hospital technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
St Stephen’s Hospital partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- UnitingCare QueenslandcoreSt Stephen's Hospital is part of the UnitingCare Queensland network, which includes The Wesley Hospital, St Andrew's War Memorial Hospital, Buderim Private Hospital, BlueCare, Lifeline, and ARRCS. The network provides governance, quality standards, research capabilities, and operational support across multiple health facilities.
- Wesley Research InstitutecoreAffiliated with Wesley Research Institute for clinical research opportunities and advancement of medical treatments.
- UnitingCare Health Human Research Ethics CommitteeminorHospital participates in research ethics oversight through the UnitingCare Health Human Research Ethics Committee.
- UnitingCare Health Clinical SchoolminorClinical placement opportunities for medical students from the UnitingCare Health Clinical School.
- Queensland Health / Wide Bay Hospital and Health ServicecorePublic hospital partnerships for patient transfers, specialist consultations, and public patient services. Many hospital specialists hold appointments at both St Stephen's and public facilities.
- Slade PharmacycoreOn-site pharmacy services providing medication management for inpatients and outpatients.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
St Stephen’s Hospital competitors and assessment
Company assessmentBroad incumbents
- Ramsay Health Care: Australia's largest private hospital operator with regional and metropolitan facilities across Queensland. Overlaps St Stephen's in surgical specialties, rehabilitation, and oncology; broader scale but more impersonal operating model.
- Epworth HealthCare: Large not-for-profit private hospital group (Victoria-focused) operating acute and rehabilitation services. Comparable in not-for-profit governance, multi-specialty acute care, and rehabilitation focus.
- Healthscope: Major national private hospital operator. Comparable in offering acute medical and surgical inpatient services with similar payer mix and digital hospital systems.
- Mater Health Services Brisbane: Large Queensland private and public hospital group. Comparable in faith-based, not-for-profit heritage and broad specialty surgical and cancer service offering in Queensland.
Direct peers
- St Andrew's War Memorial Hospital: UnitingCare Queensland sister hospital in Brisbane. Comparable acute private hospital with similar specialty mix, digital hospital platform, and shared clinical school and research linkages.
- The Wesley Hospital: Another UnitingCare Queensland private hospital in Brisbane. Operates as a large private acute and tertiary hospital with comparable digital hospital capabilities, multi-specialty surgical services, and shared back-office, governance, and research infrastructure.
- Buderim Private Hospital: UnitingCare Queensland private hospital on the Sunshine Coast. Comparable regional private acute hospital with similar specialty mix and shared network resources.
Others
- Slade Pharmacy: St Stephen's existing on-site pharmacy partner. Adjacent enabling partner rather than a competitor — provides medication management for inpatients and outpatients across the hospital.
Regional players
- Friendly Society Private Hospital: Not-for-profit private hospital in Bundaberg, a neighboring Wide Bay region. Directly comparable as a regional Queensland private acute hospital serving a similar demographic and competing for some specialist referrals.
- Mater Private Hospital (Bundaberg): Mater Health's regional Queensland private facility; comparable as a regional private hospital in Queensland with a multi-specialty surgical and medical offering and similar private insurance billing model.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
St Stephen’s Hospital social profiles
Digital presenceSt Stephen’s Hospital financial estimates
Financial estimateRevenue estimate
Valuation estimate
St Stephen’s Hospital leadership team
Management profileNumber of profiles
Profiles1 record
St Stephen’s Hospital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St Stephen’s Hospital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St Stephen’s Hospital
What does St Stephen’s Hospital do?
St Stephen's Hospital is a private not-for-profit acute inpatient and day surgery hospital delivering specialist medical, surgical, cancer, rehabilitation, and community health services across the Fraser Coast and Wide Bay regions. Its core offerings include bariatric, breast, cardiac, ENT, general, gynaecology, men's health, ophthalmology, orthopaedic, urology and vascular surgery, the Forbes Cancer Care Centre, private rehabilitation, on-site Slade Pharmacy, and Hospital in the Home post-acute care. The hospital operates as a digital hospital with eHealth clinical information systems and a patient tracking platform.
Is St Stephen’s Hospital a public or private company?
St Stephen’s Hospital is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St Stephen’s Hospital founded?
St Stephen’s Hospital was founded in 2014. It employs 101 to 250 people.
Where is St Stephen’s Hospital based?
St Stephen’s Hospital is headquartered in Urraween, Australia, in the Oceania region.
Who are St Stephen’s Hospital's main competitors?
Broad incumbents on record are Ramsay Health Care, Epworth HealthCare, Healthscope and Mater Health Services Brisbane. Direct peers are St Andrew's War Memorial Hospital, The Wesley Hospital and Buderim Private Hospital. Slade Pharmacy is listed as an others. Regional players are Friendly Society Private Hospital and Mater Private Hospital (Bundaberg).
Does St Stephen’s Hospital have an API?
No public API is recorded for St Stephen’s Hospital.
What industry is St Stephen’s Hospital in?
St Stephen’s Hospital's product category is Private Acute Care Hospital Services. Its primary akta.pro industry code is HLAFAAAE, Faith-Based & Nonprofit Hospital Systems, with a secondary code of HLAFAHAC, Oncology & Cancer Specialty Hospitals. Its NAICS code is 622110 and its SIC code is 8062.