Supportech
Supportech is a privately held Canadian-founded IT outstaffing firm (est. 1985) that places dedicated Ukrainian development teams — administrators, architects, and developers — under direct client management, serving enterprise clients across technology, healthcare, aerospace, and telecom.
- Company typePrivate
- Founded1985
- HeadquartersCupertino, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Supportech does
Supportech Inc. is a privately held IT outstaffing company founded in 1985 and headquartered in Burlington, Ontario, Canada. The company operates a tri-geographic model: a corporate headquarters and North American sales presence (Burlington, Ontario; Cupertino, California) and a dedicated development center in Dnipro, Ukraine, employing 68+ IT specialists plus additional HQ and North American staff for a total of 110+ employees across the group. Since 2014, the firm has operated exclusively under an outstaffing model — providing dedicated, full-time IT teams (administrators, architects, developers) that the client directly manages, with full control over payroll, promotions, and activity transparency; the model also supports staff relocation and bi-annual performance reviews.
The company's revenue mechanics are straightforward staff-augmentation fees billed against placed full-time equivalents, with pricing quoted per engagement rather than disclosed publicly. Its go-to-market is direct enterprise field sales targeting mid-to-large technology, healthcare, aerospace, and vertical-industry clients in North America, Western Europe, and Israel. The technology stack is conventional enterprise and web development across .NET, PHP/MySQL, Java, Oracle, MS-SQL, Python, JavaScript/Node.js, and SCRUM-based delivery, with no proprietary platform or AI/ML capability evidenced in the source material. Customers include SUN Microsystems of Canada, SCC (Florida), AXXYR Medical Systems, Tellabs, Caspio, OnePlanetOPS, VisiSolve, SPAR Aerospace, JOBJAB, BWC (Israel), ISOPIA, PROMIS, PARAMAX (Unisys), SYSTOR AG (Switzerland), and AliasWavefront — a roster reflecting 15+-year relationship tenures and CEO/CTO-level testimonial references. Founder Vafa Moshtagh serves as CEO and President; the company has no external funding, no parent organization, no acquisitions, and no patents in the available record.
Supportech firmographics
Firmographics- Name
- Supportech
- Legal name
- Supportech Inc.
- Website
- https://suppx.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Supportech is a privately held Canadian-founded IT outstaffing firm (est. 1985) that places dedicated Ukrainian development teams — administrators, architects, and developers — under direct client management, serving enterprise clients across technology, healthcare, aerospace, and telecom.
- Ownership category
- akta.pro rank
Supportech industry classification
Industry- Product category
- IT Staff Augmentation Services
- NAICS
- Temporary Help Services (561320), Employment Services (5613)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)
- akta.pro primary industry
- Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)
Keywords
Where Supportech is headquartered
LocationHeadquarters
- HQ city
- Cupertino
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Supportech business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Outstaffing Services: Provides dedicated IT staff augmentation to clients who directly manage their team members. Revenue generated through staff placement fees and ongoing service fees for the dedicated team members placed on client payrolls.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Supportech product offering
Product offeringCore offering
Supportech is an IT outstaffing company that recruits, screens, and assembles dedicated teams of IT specialists (administrators, architects, and developers) from its Ukraine development center and places them on client payrolls. Clients directly manage the placed staff with full control over promotions, payroll, and activities, while Supportech handles recruitment, orientation, retention, and motivation. The offering combines offshore/nearshore software development delivery with a North American management style, targeting cost reductions of 40-60% for clients.
Product overview
Supportech is an IT outstaffing company that provides dedicated IT teams and staff augmentation services. The company operates three offices (Canada, Ukraine, and USA) and offers a comprehensive outstaffing model consisting of three core components: IT Outstaffing Services (dedicated staff augmentation with full client control), Dedicated IT Team Building (recruitment and assembly of customized IT specialist teams), and Offshore/Nearshore Software Development (delivering software solutions with reduced costs and European work ethics). The company has been providing IT services since 1985 and currently employs 110+ staff across its offices.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Outstaffing Services Provides dedicated IT staff augmentation services, allowing clients to directly manage their own offshore/nearshore development teams with full control over payroll, promotions, and staff activities. Targeted at enterprise clients seeking to scale IT capacity.
- Dedicated IT Team Building Recruits, screens, and assembles customized teams of IT specialists (administrators, architects, developers) tailored to client requirements through a structured 3-phase process: recruiting, setup/orientation, and retention/motivation. For enterprise clients needing tailored dedicated teams.
- Offshore/Nearshore Software Development Delivers software development solutions from the Ukrainian development center with North American management oversight, featuring reduced operating costs, flexible work shifts, and 24/7 support capabilities. Serves enterprise clients across technology, healthcare, aerospace, and other verticals.
Quantifiable outcome
- Substantially reduced time-to-market
- +1 more outcomes
Companies that use Supportech
Customer profileNamed customers15 records
Segments2 records
Ideal customer profiles2 records
Supportech technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Supportech partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights3 records
Supportech competitors and assessment
Company assessmentDirect peers
- EPAM Systems: EPAM is the largest Ukrainian-rooted IT outsourcing and outstaffing provider with global delivery centers and a comprehensive dedicated-team offering. It competes directly with Supportech for mid-market and enterprise offshore development engagements, particularly in .NET/Java/enterprise stacks.
- SoftServe: SoftServe is a major Ukrainian-headquartered IT services and outstaffing firm delivering dedicated development teams across North America and Europe. It is one of Supportech's closest geographic and capability peers, with overlapping enterprise healthcare, telecom, and financial-services verticals.
- N-iX: N-iX is a Ukrainian IT outsourcing and outstaffing company offering dedicated teams across enterprise, fintech, and healthcare verticals. It competes head-to-head with Supportech for North American enterprise dedicated-team engagements out of Ukraine.
- Ciklum: Ciklum operates global dedicated development teams, including a large Ukrainian engineering base, serving enterprise clients across industries. It is a direct competitor to Supportech in offshore/nearshore team augmentation.
- Intellias: Intellias is a Ukrainian-rooted IT services and dedicated-team provider serving enterprise clients in North America and Western Europe. Its technology stack and delivery model directly overlap with Supportech's outstaffing offering.
Emerging players
- Toptal: Toptal runs a curated marketplace of freelance engineers and design talent, operating as an alternative dedicated-team sourcing channel. It competes with Supportech at the high-skill, smaller-team end of the enterprise IT outstaffing market.
- Turing: Turing provides AI-matched remote developer teams sourced globally, including Eastern Europe. It represents a more tech-enabled, scaled alternative to traditional outstaffing firms like Supportech for mid-market and enterprise buyers.
Broad incumbents
- Luxoft (DXC Technology): Luxoft, now part of DXC Technology, is a global IT services firm with major delivery centers in Eastern Europe. It competes with Supportech for enterprise dedicated-team mandates, typically at larger deal sizes and across a broader service portfolio.
- GlobalLogic (Hitachi): GlobalLogic is a large-scale digital product and offshore engineering services provider with significant Ukrainian and Eastern European delivery, now owned by Hitachi. It is a broad incumbent competitor to Supportech's dedicated-team model.
Others
- Upwork: Upwork is a global freelance marketplace used by enterprise buyers to source individual developers and small teams. It overlaps thematically with Supportech's outstaffing offering as an alternative procurement channel, though it does not provide managed-team services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Supportech social profiles
Digital presenceSupportech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Supportech leadership team
Management profileNumber of profiles
Profiles3 records
Supportech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Supportech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Supportech
What does Supportech do?
Supportech is an IT outstaffing company that recruits, screens, and assembles dedicated teams of IT specialists (administrators, architects, and developers) from its Ukraine development center and places them on client payrolls. Clients directly manage the placed staff with full control over promotions, payroll, and activities, while Supportech handles recruitment, orientation, retention, and motivation. The offering combines offshore/nearshore software development delivery with a North American management style, targeting cost reductions of 40-60% for clients.
Is Supportech a public or private company?
Supportech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Supportech founded?
Supportech was founded in 1985. It employs 1 to 10 people.
Where is Supportech based?
Supportech is headquartered in Cupertino, United States, in the North America region.
How does Supportech make money?
One revenue line is on record: IT Outstaffing Services.
Who are Supportech's main competitors?
Direct peers on record are EPAM Systems, SoftServe, N-iX, Ciklum and Intellias. Emerging players are Toptal and Turing. Broad incumbents are Luxoft (DXC Technology) and GlobalLogic (Hitachi). Upwork is listed as an others.
Does Supportech have an API?
No public API is recorded for Supportech.
What industry is Supportech in?
Supportech's product category is IT Staff Augmentation Services. Its primary akta.pro industry code is BPAEAMAL, Offshore Development Center (ODC) / Dedicated Team Services. Its NAICS code is 561320 and its SIC code is 7370.