What Phase does

Phase Creative Solutions Limited (trading as Phase) is a boutique, founder-owned creative agency founded in 2013 and headquartered at 132a High Street, Bromsgrove, Worcestershire, United Kingdom. The company delivers three integrated service lines to UK-based SMEs and ambitious brands: Design & Branding (brand strategy, identity, illustration, print, packaging, and exhibition design); Websites (strategy, UX/UI, development, eCommerce across WordPress, Shopify, WooCommerce, and Webflow, plus hosting and maintenance); and Digital Marketing (SEO, pay-per-click via Google Ads, email marketing, and Generative Engine Optimization for AI-mediated discovery). The agency is led by Managing Director Christian and Director Kim and operates with a core team of six to nine members, each with 15+ years of creative-industry experience.

The technology stack is conventional and platform-based rather than proprietary: WordPress, Shopify, WooCommerce, and Webflow for content and commerce; Elementor as a visual page builder; Google Analytics, Google Ads, and Google Tag Manager for marketing operations; CloudFlare for CDN delivery; and Adobe Fonts for typography. Differentiated methodology is articulated through documented frameworks (a five-principle logo design system and GDPR/consent-mode implementation playbooks) rather than through proprietary software.

The business model is project-based services with recurring optionality. Standard commercial terms are a 50% non-refundable upfront deposit and 50% on completion, with three-stage payment plans for larger website builds; ongoing SEO, PPC, and email retainers plus optional website maintenance subscriptions add recurring revenue. Indicative project budgets range from £500 (small design) to £10,000+ (comprehensive branding + web + digital marketing), with ad-hoc change requests billed at £85+VAT per hour. Distribution is direct, with no intermediaries or resellers: client acquisition runs through the agency's online Project Planner form, organic search, referrals, and content marketing via its blog and social channels (LinkedIn, Instagram, Facebook). The customer base spans SMBs (Wellbalanced Bookkeepers, Lasso Pets), mid-market (KEIM Paints, Gardner Financial), enterprise (BDBF, EFAFLEX UK, Motor Republic), and non-profits (Restored Furniture/Betel UK, Together Minds). No external funding has been raised; the company is private and founder-controlled.

Name

Phase

Legal name

Phase Creative Solutions Limited

Website

https://wearephase.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Phase is a founder-owned UK boutique creative agency in Bromsgrove, Worcestershire, delivering design, web, and digital marketing services — including SEO, PPC, and Generative Engine Optimization — to SMEs, enterprises, and non-profits across the UK.

Ownership category

akta.pro rank

Product category

Creative Design Services

NAICS

Advertising Agencies (541810), Graphic Design Services (54143), Graphic Design Services (541430)

SIC

Services-Advertising Agencies (7311), Services-Advertising (7310)

akta.pro primary industry

Creative Concepting & Campaign Development (BPAFAEAD)

akta.pro secondary industries

Creative & Brand Campaign Development (BPAFAAAB), Content Strategy & Planning (BPAFAIAG)

Keywords

• Graphic design services
• Web design agency
• Brand identity design
• Digital marketing services
• Website development

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Project-based Design & Development Services: One-time fees for design and web development projects. Standard invoicing terms are 50% upfront (non-refundable deposit) and 50% upon completion/sign-off. For larger website projects with extensive periods, a 3-staged payment plan is agreed. Hourly change requests charged at £85+VAT.
2. Website Hosting & Maintenance: Ongoing maintenance packages offered as optional extras after website build completion. Bug fixing and email/telephone support offered up to 14 days post-delivery included. After 14 days, changes and fixes charged at £75+VAT per hour. Pro plugin licences covered for 6 weeks post-build, after which a maintenance package must be purchased.
3. Print Production: Print production costs must be paid in advance before a job goes to print. Settlement required before print delivery.
4. Digital Marketing Retainers: Ongoing SEO, PPC, and email marketing services provided as part of client relationships, with monthly performance reporting for SEO campaigns.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Phase is a boutique creative full-service agency that designs brand identities, builds websites, and runs digital marketing campaigns for ambitious businesses across the UK. Its work spans brand strategy, logo and visual identity systems, print and packaging, UX/UI design, web development on WordPress/Shopify/WooCommerce/Webflow, plus SEO, PPC, and email marketing services delivered as projects and ongoing retainers.

Product overview

Phase is a boutique graphic and web design agency based in Bromsgrove, Worcestershire, offering three integrated core services: Design & Branding (brand strategy, visual identity, collateral design, print, animation), Websites (UX/UI design, development, eCommerce across WordPress, Shopify, WooCommerce, and Webflow), and Digital Marketing (SEO, PPC, and Email Marketing). The agency has over 11 years of experience working with SMEs and brands across Birmingham, the Midlands, and the wider UK.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Achieved #1 Google position for 'employment law firm London' for BDBF client, with increase in organic traffic and improved rankings on both Google and AI platforms
• +4 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor and core.

• KEIM UKminorStrategic or Co-development PartnerPhase worked with KEIM UK (part of the international KEIM group) to design and build their new paint webshop. Phase completed a detailed focus session, analysed the existing webshop problems, and built a custom e-commerce website with an adaptable, modern platform.
• EFAFLEX Group (UK subsidiary)coreStrategic or Co-development PartnerPhase has an ongoing partnership with EFAFLEX UK (a global leading brand in high-speed industrial doors) spanning several years. Phase develops design, manages the website, and provides SEO and Google Ads support. The wider EFAFLEX group adopted Phase's design direction and creative style for the UK market.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Manifest: London-based digital agency offering web design/build, SEO, PPC, and digital strategy alongside creative services. Closely comparable to Phase's full-service digital marketing arm and direct competitor for UK SME digital marketing retainers.
• SomeOne: Independent London brand and digital design studio known for identity work and integrated digital delivery. Closely matches Phase's brand-led positioning and service breadth, serving a comparable ambitious-client segment.
• DesignStudio: Independent, London-rooted brand and design studio offering integrated strategy, identity, and digital work for ambitious global brands. Closely comparable to Phase in service mix (branding + digital) and client ambition profile, though typically operating at larger enterprise scale.
• Robot Food: Leeds-based independent creative agency combining brand design, packaging, and digital marketing. Directly comparable to Phase as a UK regional boutique offering full-service creative across branding, web, and marketing for ambitious consumer and SME clients.
• Bunch: Remote-first independent brand and digital studio combining strategy, branding, web, and growth marketing. Highly comparable to Phase in full-service offering and SME-to-mid-market target, and benchmarks a distributed-team operating model Phase could adopt.
• Carter Wong Design: Independent London branding and design consultancy specialising in brand identity systems. Comparable to Phase's branding core but typically serving larger corporate clients; useful benchmark for capability and scale ceiling.
• The Beautiful Meme: London creative studio offering brand strategy, identity design, and digital product/experience work. Directly comparable to Phase in boutique positioning and integrated design-plus-digital model for challenger and ambitious brands.
• Studio Output: Boutique UK digital design and branding studio delivering brand identity, web design, and digital experiences. Comparable to Phase in size discipline, service scope, and target client profile of ambitious growth-stage and mid-market brands.

Broad incumbents

• Threepipe: UK integrated digital marketing and creative agency offering SEO, PPC, content, and brand services at greater scale than Phase. Useful peer for benchmarking how a mid-sized UK agency packages digital marketing retainers for ambitious SME and mid-market clients.
• Pentagram: Largest independent design consultancy globally, with partners across multiple cities including London. Operates broadly in the same brand strategy and design category as Phase but at significantly larger scale and with a more enterprise client mix.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/wearephase
• LinkedInlinkedin.com/company/phase-uk-
• Instagraminstagram.com/wearephaseuk
• Xx.com/wearephaseUK

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phase