Ask Service

What Ask Service does

ASK Service GmbH is a Berlin-headquartered German temporary staffing agency (Arbeitnehmerüberlassung) founded in 2012 as part of the ASK Group, which traces its origins to the security industry in the mid-1990s. The firm provides qualified personnel across a broad service portfolio organized into discrete modules, including vehicle preparation and detailing, counter and reception staff, cashiers, chauffeur and limousine services, vehicle transfers, warehouse logistics, rack-filling/replenishment, delivery, gate/security services, and trade-show personnel. It holds the mandatory Bundesagentur für Arbeit license for temporary worker dispatch and operates under iGZ collective tariff agreements, with IHK-Meisterbetrieb certification reinforcing its compliance posture.

The company deploys a pool of 400+ specialized workers to client sites nationwide, supported by a physical regional office network spanning Berlin (headquarters), Dresden, Leipzig, Munich, Hamburg, and Frankfurt, organized into four operational regions (Nordost, Mitte, Süd, West). Its technology stack is described as standard staffing/HR infrastructure for worker dispatch, scheduling, and payroll under the iGZ tariff system, with no proprietary AI/ML, API, or integration capabilities disclosed. Marketing and customer acquisition run through a sales-led GTM combining direct outreach, phone contact, WhatsApp messaging, online inquiry forms, and digital channels including Google AdWords, Facebook, LinkedIn, and Xing.

Revenue is generated on a professional-services, pay-as-you-go basis through temporary worker dispatch, with ASK Service acting as employer of record for payroll, social contributions, and compliance while billing clients at rates determined by role, qualification, and contract duration. The customer base is segmented across four primary verticals — automotive, retail/trade, logistics/warehousing, and events/trade shows — with no named anchor accounts disclosed. The company is privately held under managing directors Oliver Pauly and Andreas Noll, with no external investors, funding rounds, or M&A activity in the record.

Name

Ask Service

Legal name

ASK Service GmbH

Website

https://ask-services.de

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

501–1,000 employees

Short description

ASK Service GmbH is a Berlin-based German temporary staffing agency deploying 400+ specialists across vehicle preparation, counter services, cashiers, logistics, and security to businesses nationwide via six regional offices.

Ownership category

akta.pro rank

Product category

Temporary Staffing Services

NAICS

Temporary Help Services (561320)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Local & Regional Generalist Staffing Agencies (BPACACAH)

akta.pro secondary industry

Clerical & Customer Support Temp Staffing (BPACACAC)

Keywords

• Temporary staffing services
• Employee leasing
• Workforce solutions
• Personnel dispatch
• Zeitarbeit staffing

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Temporary Staffing / Worker Dispatch: Revenue generated through Arbeitnehmerüberlassung (temporary worker dispatch) where ASK Service provides qualified personnel to client businesses. The company acts as the employer of record, handling payroll, social contributions, and compliance, while charging clients for the staffing services rendered. This is a recurring revenue model based on hourly/daily rates for deployed workers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

ASK Service GmbH provides temporary staffing and employee leasing (Arbeitnehmerüberlassung / Leiharbeit) services, deploying 400+ qualified personnel across vehicle preparation, counter/reception, cashiers, warehouse logistics, gate security, chauffeur, delivery, and trade show roles to business clients nationwide in Germany. The company acts as the employer of record, handling payroll, social contributions, and compliance under iGZ tariff agreements, while charging clients hourly or daily rates for deployed workers.

Product overview

ASK Service GmbH operates as a temporary staffing and employee leasing agency (Arbeitnehmerüberlassung) founded in 2012 and headquartered in Berlin. The company provides a unified staffing platform offering over 400 specialized personnel across multiple service modules including vehicle preparation, counter/reception staff, cashiers, warehouse logistics, gate security, delivery services, and event/messe services. The core offering is the temporary staffing service with specialized personnel recruited and managed for clients nationwide.

Differentiator

Problem solved

Functional benefit

Products and services

• ASK Service Arbeitnehmerüberlassung (Temporary Staffing) Core temporary staffing and employee leasing (Arbeitnehmerüberlassung / Leiharbeit) service. ASK Service acts as the employer of record, recruiting, qualifying, and managing 400+ personnel deployed to client businesses across Germany. Operates under IHK-Meisterbetrieb certification and Bundesagentur für Arbeit licensing with iGZ tariff compliance.
• Fahrzeugaufbereitung (Vehicle Preparation) Vehicle detailing and care staffing service providing qualified personnel for professional cleaning, paint repair, dent removal, glass damage repair, and upholstery care. Targeted at car rental companies, auto workshops, travel companies, and fleet management operators.
• Counter Mitarbeiter (Counter Staff) Reception and counter service personnel for customer-facing roles in automotive, gastronomy, trade shows, and general business operations. Trained staff with experience in service tasks deployed to client sites.
• Kassierer (Cashiers) Point-of-sale personnel for retail environments, including hourly cashiers for cinemas and theaters, full-time staff for department stores, and coverage for wholesale, retail, weekends, and night shifts.
• Chauffeur- und Limousinendienste (Chauffeur and Limousine Services) Professional chauffeur and limousine transportation services provided by deployed staff for business clients.
• Fahrzeugtransfers (Vehicle Transfers) Vehicle transfer and relocation services staffed by ASK Service personnel, supporting fleet movement and vehicle delivery operations.
• Fahrzeugausstellung und Messeservice (Vehicle Exhibition and Trade Show Services) Personnel services for vehicle exhibitions and trade show operations, supporting automotive clients with event-based staffing.
• Warenhandling und Warenservice (Merchandise Handling) Merchandise handling and service operations staffed by ASK Service personnel for retail and logistics clients.
• Lagerdienstleistungen (Warehouse Services) Warehouse and logistics personnel services covering goods handling, inventory movement, and warehouse operations.
• Pfortendienste (Gate/Security Services) Gate and reception security personnel services, drawing on the ASK group's security industry heritage.
• Rackfiller / Regalverräumer (Shelf Replenishment) Retail shelf replenishment and merchandising services provided by deployed staff for retail and trade clients.
• Lieferservices (Delivery Services) Delivery and courier personnel services supporting last-mile and B2B delivery operations.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• zweiband.media GmbHminorImplementation/ SI/ Consulting PartnerWebsite implementation partner responsible for the design and development of ASK Service's corporate website. Listed in the impressum as the website's technical implementation provider.
• Interessenverband Deutscher Zeitarbeitsunternehmen (iGZ)coreOthersIndustry association membership providing tariff framework and collective bargaining agreements for temporary staffing workers. ASK Service applies iGZ tariff standards across its workforce, demonstrating commitment to fair labor conditions.
• Gesamtverband der Personaldienstleister (GVP)coreOthersMember of the German Personnel Services Association (GVP), representing the broader industry interests and maintaining professional standards in temporary staffing services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tempton Personaldienstleistungen GmbH: Privately held German temporary staffing firm with nationwide branch network serving industrial, commercial, healthcare, and public sector clients. Comparable mid-sized domestic player operating under the same iGZ tariff regime as ASK Service.
• Randstad Deutschland: German arm of global staffing leader Randstad, providing temporary staffing, permanent placement, and HR solutions across all major verticals including industrial, retail, logistics, and office. Directly comparable in service mix, target customers, and tariff-compliant operating model.
• Persona Service AG: Leading German temporary staffing company listed on the Frankfurt Stock Exchange, with nationwide branches offering iGZ-tariffed Zeitarbeit across industrial, office, logistics, and retail. Highly comparable mid-sized German staffing peer with similar vertical mix.
• ManpowerGroup Deutschland: Global staffing group's German operation providing temporary and permanent placement in office, industrial, and specialized segments. Directly comparable on multi-vertical temp staffing with nationwide German coverage.
• Adecco Germany: Major German temporary staffing and workforce solutions provider offering Arbeitnehmerüberlassung across clerical, industrial, logistics, and retail segments. Competes directly with ASK Service for the same client base under identical iGZ tariff structures.
• Grafton Germany: European staffing group's German operation offering temporary and permanent staffing across commercial, industrial, and professional segments. Comparable in market focus on Zeitarbeit clients across multiple German regions.
• DIS AG: German staffing and HR services provider (subsidiary of Adecco) specializing in temporary staffing, permanent placement, and outsourcing across commercial, industrial, and technical roles. Direct competitor in the German Arbeitnehmerüberlassung market.
• Hays Germany: Specialist staffing provider in Germany focused on temporary and contract placement of skilled professionals across IT, engineering, finance, and life sciences. Comparable B2B staffing peer operating under German regulatory framework.
• Gi Group Germany: Italian-headquartered staffing group's German subsidiary offering temporary staffing, permanent placement, and outsourced services across industrial, retail, logistics, and automotive sectors. Comparable multi-vertical German staffing peer.
• Robert Half Deutschland: Specialist staffing firm operating in Germany focused on temporary and permanent placement in finance, accounting, administrative, and technology roles. Comparable on multi-vertical B2B staffing model with German nationwide coverage.

Market position

Strengths1 record

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/ASK.Sicherheit

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ask Service