CityCare
Citycare Group is a New Zealand infrastructure services company that provides three waters (water, wastewater, stormwater) management via subsidiary Citycare Water, integrated property services via Citycare Property, and civil infrastructure support, all underpinned by its proprietary EventManager job and asset management platform.
- Company typePrivate
- Founded2015
- HeadquartersChristchurch, New Zealand
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CityCare does
Citycare Group is a New Zealand-headquartered infrastructure services company operating through two core wholly-owned subsidiaries: Citycare Water, self-described as New Zealand's largest and most trusted three waters (drinking water, wastewater, stormwater) provider, and Citycare Property, which delivers integrated property service solutions. The group also serves civil infrastructure maintenance and development use cases. Revenue mechanics are not publicly disclosed but appear to derive from long-term direct service contracts with New Zealand government entities, local authorities, and property owners, with no public pricing, no public funding rounds, and no disclosed investor base.
The company's principal differentiator is Citycare EventManager, a proprietary job and asset management platform with three integrated modules: Mobile EventManager (MEM and MEMTaB) for field-based real-time data capture on mobile and tablet devices, Customer EventManager (CEM) for client-facing access to job information and predefined reports, and Customer Asset Manager (CAM), an asset database that mirrors clients' asset data and associates job activity with individual assets. The platform is designed with open integration capability to sit alongside or replace existing customer technology, and is positioned as the technology backbone supporting performance, reporting, and asset management across the water, civil, and property service lines.
Citycare is privately held with no disclosed institutional ownership. Governance is provided by a board that combines regulated-utility, finance, infrastructure, and technology expertise, including the inaugural CEO of national water services regulator Taumata Arowai, a former Kraft/Mondelez CFO, and a current Microsoft CTO. The group holds ISO certification against NZS4801 for health and safety management and is ACC Accredited Employer Programme involved. Operations are confined to New Zealand; revenue, headcount, and pricing are not publicly disclosed.
CityCare firmographics
Firmographics- Name
- CityCare
- Legal name
- Citycare
- Website
- https://citycare.co.nz
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Citycare Group is a New Zealand infrastructure services company that provides three waters (water, wastewater, stormwater) management via subsidiary Citycare Water, integrated property services via Citycare Property, and civil infrastructure support, all underpinned by its proprietary EventManager job and asset management platform.
- Ownership category
- akta.pro rank
CityCare industry classification
Industry- Product category
- Infrastructure Services
- NAICS
- Water, Sewage and Other Systems (2213)
- SIC
- Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
Keywords
Where CityCare is headquartered
LocationHeadquarters
- HQ city
- Christchurch
- HQ country
- New Zealand
- HQ region
- Oceania
Markets served
CityCare business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Others
CityCare product offering
Product offeringCore offering
CityCare (Citycare Group) is a New Zealand infrastructure services provider that operates through three core service divisions: Citycare Water (three waters infrastructure management covering drinking water, wastewater and stormwater), Citycare Property (integrated property service solutions), and a civil infrastructure practice supported by the proprietary EventManager job and asset management technology platform. The company delivers infrastructure maintenance, operations, and asset management services to government entities, local authorities, and property owners across New Zealand.
Product overview
Citycare Group operates as an infrastructure and property services company with a platform-plus-modules architecture. Its core proprietary technology is the Citycare EventManager suite — a job and asset management platform comprising three integrated modules: Mobile EventManager (MEM/MEMTaB) for field data capture, Customer EventManager (CEM) for client reporting, and Customer Asset Manager (CAM) for asset database management. These digital tools support the company's two main service divisions — Citycare Water (three waters infrastructure) and Citycare Property (integrated property services) — enabling technology-driven performance, data-driven insights, and asset management across civil infrastructure operations in New Zealand.
Differentiator
Problem solved
Functional benefit
Brands
- Citycare Water: Three waters infrastructure services - New Zealand's largest and most trusted three waters provider.
- Citycare Property
- Citycare EventManager
Products and services
- Citycare EventManager Proprietary data solutions technology platform with open integration application and bespoke capability, providing job and asset management tools that integrate all data capture, management and reporting into one system. Tracks jobs from start to finish and can sit alongside or replace existing customer technology.
- Citycare Water Three waters infrastructure services covering management, maintenance and operations of drinking water, wastewater, and stormwater networks for local authorities and government entities in New Zealand. Self-described as New Zealand's largest and most trusted three waters provider.
- Citycare Property Integrated property service solutions delivering specified outcomes for property owners and managers, covering property maintenance and service delivery.
Companies that use CityCare
Customer profileSegments3 records
Ideal customer profiles3 records
CityCare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
CityCare partnerships and signals
Strategic signalRecent moves5 records
Expansion highlights5 records
CityCare competitors and assessment
Company assessmentBroad incumbents
- Downer EDI: ASX-listed infrastructure services company with a major New Zealand water and utilities practice. Competes with Citycare on three waters and civil maintenance contracts but operates across a much broader portfolio including transport, energy, and mining.
- Suez Water Technologies: Global water and waste management operator offering municipal water infrastructure services comparable to Citycare's three waters business. Operates at a much larger scale and competes for large international water concession contracts.
- Veolia Water Technologies: Global leader in water and wastewater services, with operations across municipal and industrial customers. Comparable to Citycare in three waters service delivery, but at vastly greater scale and with international technology and capital resources.
- Ventia (formerly Broadspectrum): Australasian infrastructure services provider with water, environmental, and property services. Competes with Citycare for similar maintenance and operations contracts, particularly with local government and utilities, but at significantly larger scale.
Regional players
- Watercare Services: New Zealand's largest water utility, serving the Auckland region. As a major buyer of water infrastructure services, Watercare is both a potential customer and a structural counterparty to Citycare's three waters business in the same NZ market.
- Hynds Pipe Systems: New Zealand-based manufacturer and supplier of water and civil infrastructure products. Comparable to Citycare in the NZ three waters supply chain, though focused on products rather than services, and a potential supplier partner.
- McConnell Dowell: Australasian civil infrastructure contractor with significant water and pipeline capability. Comparable to Citycare's civil infrastructure work for utilities, but focused on large construction projects rather than ongoing maintenance and operations.
Direct peers
- Fulton Hogan: One of the largest Australasian infrastructure services contractors, providing water, civil, and land development services across New Zealand and Australia. Directly comparable to Citycare in three waters maintenance, civil infrastructure, and integrated service delivery to local government clients.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights5 records
Customer concentration
CityCare social profiles
Digital presenceCityCare compliance and trust
Trust signalCompliance1 record
CityCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
CityCare leadership team
Management profileNumber of profiles
Profiles6 records
CityCare subsidiaries and ownership
Company hierarchySubsidiaries3 records
CityCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CityCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CityCare
What does CityCare do?
CityCare (Citycare Group) is a New Zealand infrastructure services provider that operates through three core service divisions: Citycare Water (three waters infrastructure management covering drinking water, wastewater and stormwater), Citycare Property (integrated property service solutions), and a civil infrastructure practice supported by the proprietary EventManager job and asset management technology platform. The company delivers infrastructure maintenance, operations, and asset management services to government entities, local authorities, and property owners across New Zealand.
Is CityCare a public or private company?
CityCare is a private company. It is classified as unknown and is currently operating.
When was CityCare founded?
CityCare was founded in 2015. It employs 1 to 10 people.
Where is CityCare based?
CityCare is headquartered in Christchurch, New Zealand, in the Oceania region.
Who are CityCare's main competitors?
Broad incumbents on record are Downer EDI, Suez Water Technologies, Veolia Water Technologies and Ventia (formerly Broadspectrum). Regional players are Watercare Services, Hynds Pipe Systems and McConnell Dowell. Fulton Hogan is listed as a direct peer.
Does CityCare have an API?
No public API is recorded for CityCare.
What industry is CityCare in?
CityCare's product category is Infrastructure Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 2213 and its SIC code is 4950.