CityCare

What CityCare does

Citycare Group is a New Zealand-headquartered infrastructure services company operating through two core wholly-owned subsidiaries: Citycare Water, self-described as New Zealand's largest and most trusted three waters (drinking water, wastewater, stormwater) provider, and Citycare Property, which delivers integrated property service solutions. The group also serves civil infrastructure maintenance and development use cases. Revenue mechanics are not publicly disclosed but appear to derive from long-term direct service contracts with New Zealand government entities, local authorities, and property owners, with no public pricing, no public funding rounds, and no disclosed investor base.

The company's principal differentiator is Citycare EventManager, a proprietary job and asset management platform with three integrated modules: Mobile EventManager (MEM and MEMTaB) for field-based real-time data capture on mobile and tablet devices, Customer EventManager (CEM) for client-facing access to job information and predefined reports, and Customer Asset Manager (CAM), an asset database that mirrors clients' asset data and associates job activity with individual assets. The platform is designed with open integration capability to sit alongside or replace existing customer technology, and is positioned as the technology backbone supporting performance, reporting, and asset management across the water, civil, and property service lines.

Citycare is privately held with no disclosed institutional ownership. Governance is provided by a board that combines regulated-utility, finance, infrastructure, and technology expertise, including the inaugural CEO of national water services regulator Taumata Arowai, a former Kraft/Mondelez CFO, and a current Microsoft CTO. The group holds ISO certification against NZS4801 for health and safety management and is ACC Accredited Employer Programme involved. Operations are confined to New Zealand; revenue, headcount, and pricing are not publicly disclosed.

Name

CityCare

Legal name

Citycare

Website

https://citycare.co.nz

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Citycare Group is a New Zealand infrastructure services company that provides three waters (water, wastewater, stormwater) management via subsidiary Citycare Water, integrated property services via Citycare Property, and civil infrastructure support, all underpinned by its proprietary EventManager job and asset management platform.

Ownership category

akta.pro rank

Product category

Infrastructure Services

NAICS

Water, Sewage and Other Systems (2213)

SIC

Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Water infrastructure services
• Property maintenance services
• Civil infrastructure services
• Asset management software
• Facilities management services

Headquarters

HQ city

Christchurch

HQ country

New Zealand

HQ region

Oceania

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Core offering

CityCare (Citycare Group) is a New Zealand infrastructure services provider that operates through three core service divisions: Citycare Water (three waters infrastructure management covering drinking water, wastewater and stormwater), Citycare Property (integrated property service solutions), and a civil infrastructure practice supported by the proprietary EventManager job and asset management technology platform. The company delivers infrastructure maintenance, operations, and asset management services to government entities, local authorities, and property owners across New Zealand.

Product overview

Citycare Group operates as an infrastructure and property services company with a platform-plus-modules architecture. Its core proprietary technology is the Citycare EventManager suite — a job and asset management platform comprising three integrated modules: Mobile EventManager (MEM/MEMTaB) for field data capture, Customer EventManager (CEM) for client reporting, and Customer Asset Manager (CAM) for asset database management. These digital tools support the company's two main service divisions — Citycare Water (three waters infrastructure) and Citycare Property (integrated property services) — enabling technology-driven performance, data-driven insights, and asset management across civil infrastructure operations in New Zealand.

Differentiator

Problem solved

Functional benefit

Brands

• Citycare Water: Three waters infrastructure services - New Zealand's largest and most trusted three waters provider.
• Citycare Property
• Citycare EventManager

Products and services

• Citycare EventManager Proprietary data solutions technology platform with open integration application and bespoke capability, providing job and asset management tools that integrate all data capture, management and reporting into one system. Tracks jobs from start to finish and can sit alongside or replace existing customer technology.
• Citycare Water Three waters infrastructure services covering management, maintenance and operations of drinking water, wastewater, and stormwater networks for local authorities and government entities in New Zealand. Self-described as New Zealand's largest and most trusted three waters provider.
• Citycare Property Integrated property service solutions delivering specified outcomes for property owners and managers, covering property maintenance and service delivery.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Downer EDI: ASX-listed infrastructure services company with a major New Zealand water and utilities practice. Competes with Citycare on three waters and civil maintenance contracts but operates across a much broader portfolio including transport, energy, and mining.
• Suez Water Technologies: Global water and waste management operator offering municipal water infrastructure services comparable to Citycare's three waters business. Operates at a much larger scale and competes for large international water concession contracts.
• Veolia Water Technologies: Global leader in water and wastewater services, with operations across municipal and industrial customers. Comparable to Citycare in three waters service delivery, but at vastly greater scale and with international technology and capital resources.
• Ventia (formerly Broadspectrum): Australasian infrastructure services provider with water, environmental, and property services. Competes with Citycare for similar maintenance and operations contracts, particularly with local government and utilities, but at significantly larger scale.

Regional players

• Watercare Services: New Zealand's largest water utility, serving the Auckland region. As a major buyer of water infrastructure services, Watercare is both a potential customer and a structural counterparty to Citycare's three waters business in the same NZ market.
• Hynds Pipe Systems: New Zealand-based manufacturer and supplier of water and civil infrastructure products. Comparable to Citycare in the NZ three waters supply chain, though focused on products rather than services, and a potential supplier partner.
• McConnell Dowell: Australasian civil infrastructure contractor with significant water and pipeline capability. Comparable to Citycare's civil infrastructure work for utilities, but focused on large construction projects rather than ongoing maintenance and operations.

Direct peers

• Fulton Hogan: One of the largest Australasian infrastructure services contractors, providing water, civil, and land development services across New Zealand and Australia. Directly comparable to Citycare in three waters maintenance, civil infrastructure, and integrated service delivery to local government clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/CityCareLLC
• Facebookfacebook.com/CityCareLLC
• LinkedInlinkedin.com/company/citycare-llc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CityCare