Pinnacle Building Services, Inc

What Pinnacle Building Services, Inc does

Pinnacle Building Services, Inc is a New Jersey-based facility services division of privately held Planned Companies, providing janitorial, building maintenance, security, concierge, and front-desk services to healthcare, education, commercial, residential, and industrial clients. Operationally the division runs on a managed-services model with custom, quote-based multi-year contracts delivered through dedicated regional teams in the Northeast (NJ, NY, PA, DE, CT, MA), the Mid-Atlantic (VA, DC, MD), the Southern US (NC, SC, GA), and the San Francisco Bay Area, supported by 200+ direct staff and embedded in a broader Planned Companies workforce exceeding 5,000 associates serving 1,200+ properties. The company is organized around sub-brands including Pinnacle Healthcare EVS (specialized environmental services for ambulatory surgical centers, dialysis, sterile processing, and life sciences) and Pinnacle School Cleaning (janitorial and disinfection for K-12 and higher-education campuses), with named accounts such as Howard University and a 12,000+ student Washington D.C.-area university.

Name

Pinnacle Building Services, Inc

Legal name

Planned Companies, Inc.

Website

https://pinnacleservices.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Pinnacle Building Services, Inc is a Parsippany, NJ-based facility management division of Planned Companies providing janitorial, maintenance, security, and concierge services to healthcare, education, commercial, and residential clients across the Northeast, Mid-Atlantic, Southern, and San Francisco regions.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Services to Buildings and Dwellings (5617), Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Window & High-Rise Facade Cleaning (BPABABAF)

Keywords

• Commercial janitorial services
• Building maintenance services
• Facility management services
• Healthcare environmental services
• Security guard services

Headquarters

HQ city

Bellmawr

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Janitorial Services: Daily janitorial and environmental cleaning services including classroom cleaning, high-touch surface disinfection, restroom sanitation, cafeteria cleaning, library and common-area cleaning, day porter services, and deep cleaning
2. Building Maintenance Services: Full building maintenance including superintendents, building engineers, painters, handyman technicians, preventative maintenance, 24/7 emergency crews, window cleaning, illumination maintenance, wall washing, parking lot and grounds keeping, flood damage restoration, marble restoration, concrete and stone care
3. Security Services: Unarmed security personnel, vehicle-based and walking patrols, gatehouse security guards, special event guards, control room operations, CCTV monitoring, fire watch services, courtesy patrol
4. Concierge / Front Desk Services: Doorman and front desk services including package tracking, visitor management, and hospitality-focused resident services
5. Healthcare Environmental Services (Pinnacle Healthcare EVS): Specialized environmental cleaning, disinfection and readiness solutions for healthcare facilities including ambulatory surgical centers, wellness centers, infusion and dialysis centers, sterile processing and decontamination, pharmacy compounding, and life sciences facilities
6. School Cleaning Services: Specialized cleaning and disinfection for educational facilities including public and private schools, colleges, student housing, with scalable services for events, sports seasons, and enrollment surges
7. Security Technology Solutions: Integrated security technology including video surveillance, access control, remote monitoring, IT and security infrastructure support, and specialty security systems

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels11 records

Core offering

Pinnacle Building Services, Inc provides janitorial, building maintenance, security guard, and concierge/front-desk services to healthcare, educational, commercial, residential, and industrial facilities, organized into specialized divisions (Pinnacle School Cleaning, Pinnacle Healthcare EVS) and supported by proprietary quality, security, and floor-care technology. Services are delivered on multi-year contracts by a background-checked workforce of over 200 staff within the division (5,000+ across the broader Planned Companies organization) across offices in Parsippany, NJ and regional hubs in Brooklyn, Freehold, Arlington, Atlanta, Boston, Philadelphia, and San Francisco.

Product overview

Pinnacle Building Services, Inc operates as a division of Planned Companies offering a comprehensive suite of facility management services. The portfolio consists of core building services (janitorial, maintenance, security, concierge) organized into specialized divisions: Pinnacle School Cleaning for educational facilities, Pinnacle Healthcare EVS for medical settings, and general building services for commercial and residential properties. Supporting technology products include the OrangeQC® quality inspection platform and Remote GateGuard® AI-powered security for gated communities. Additional offerings encompass branded floor care systems (UltraVinyl FloorCare, FiberCare™, CeramaGlaze™, RubberShield™, EuroStone™), robotics and smart cleaning technology (autonomous floor scrubbers, UV-C disinfection robots), and security technology solutions including video surveillance, access control, and remote monitoring services.

Differentiator

Problem solved

Functional benefit

Brands

• Pinnacle Healthcare EVS: Specialized environmental cleaning and disinfection services for healthcare facilities including hospitals, surgical centers, and medical offices
• Pinnacle School Cleaning
• Remote GateGuard

Products and services

• Janitorial Services Daily janitorial and environmental cleaning services including classroom cleaning, high-touch surface disinfection, restroom sanitation, cafeteria cleaning, library and common-area cleaning, day porter services, and deep cleaning for commercial, residential, educational, and healthcare facilities.
• Pinnacle School Cleaning Specialized cleaning and disinfection for public and private schools, colleges, universities, and student housing facilities, including classroom cleaning, high-touch surface disinfection, cafeteria cleaning, library and common-area cleaning, and day porter services with flexible staffing scaled to events, sports seasons, and enrollment surges.
• Pinnacle Healthcare EVS Specialized environmental cleaning, disinfection, and readiness solutions for healthcare facilities including ambulatory surgical centers, wellness centers, infusion and dialysis centers, sterile processing and decontamination, pharmacy compounding, and life sciences and biotech facilities.
• Building Maintenance Services Full building maintenance service including superintendents, building engineers, painters, handyman technicians, preventative maintenance, 24/7 emergency crews, window cleaning, illumination maintenance, wall washing, parking lot and grounds keeping, flood damage restoration, marble restoration, and concrete and stone care.
• Security Guard Services Unarmed security personnel, vehicle-based and walking patrols, gatehouse security guards, special event guards, control room operations, CCTV monitoring, fire watch services, and courtesy patrol for residential, commercial, and institutional properties.
• Concierge / Front Desk Services Doorman and front desk services including package tracking, visitor management, and hospitality-focused resident services delivered through integrated systems.
• Hospital Security Services Security services tailored to hospital and healthcare environments, including specialized patrol, access control support, and emergency preparedness.
• Fire Watch Guard Services Dedicated fire watch guarding services for properties requiring continuous monitoring for fire hazards.
• Trash Valet Services Door-to-door valet trash and recycling collection commonly delivered at multi-family residential properties.
• Courtesy Patrol Services Courtesy patrol services providing a visible presence and resident/customer support without the full scope of staffed security operations.
• Remote GateGuard AI-powered cameras with live remote monitoring for gated properties; activity is detected in milliseconds, remote security professionals assess events in seconds, visitor verification and logging are performed in real time, and audio deterrence or emergency dispatch can be triggered as needed.
• Security Technology Solutions (Video Surveillance, Access Control, Remote Monitoring) Integrated security technology solutions including AI-powered video surveillance, advanced access control systems with visitor verification and centralized databases, two-way audio deterrence, and 24/7 remote monitoring by licensed professionals, including IT and security infrastructure support.
• Robotics & Smart Cleaning Technology Autonomous floor scrubbers and vacuums for consistent, efficient cleaning of large hallways, gyms, and common areas, plus UV-C disinfection robots for supplemental disinfection in classrooms and high-risk spaces, scheduled in line with occupancy patterns.
• OrangeQC Digital Quality Platform Centralized digital quality platform with mobile inspections, scoring, photos, documentation, tickets/work orders, corrective action tracking, scheduling, dashboards, and client-facing and internal reporting capabilities.
• Specialized Floor Care Programs (UltraVinyl, FiberCare, CeramaGlaze/CeramaCare, RubberShield, EuroStone) Branded floor maintenance programs covering VCT, LVT, vinyl and resilient flooring (UltraVinyl), carpet, upholstery, panels and soft-surface textiles (FiberCare), ceramic, porcelain and hard-surface floors (CeramaGlaze/CeramaCare), rubber gym and athletic flooring (RubberShield), and stone, terrazzo, marble and decorative surfaces (EuroStone).
• Recruitment Services Recruitment services supporting hiring of building services personnel for the broader Planned Companies organization.
• Value Added Services Value added building services supplementing janitorial and maintenance contracts with specialized offerings including plant and warehouse maintenance, flood damage restoration, post-construction cleaning, and grounds keeping.

Quantifiable outcome

• 97% customer retention rate
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature15 records

Partnerships

One partnership is on record.

• The AlliancecoreStrategic or Co-development PartnerStrategic partnership program managed by Joseph Vitorino, Executive Director of Revenue Operations. Includes strategic partnerships for growth initiatives and co-development opportunities.

Scale indicators9 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• ISS A/S: Global facility services provider offering cleaning, security, workplace, and technical services to corporate, healthcare, and public-sector clients. Directly comparable as a multi-vertical facility services incumbent competing for enterprise accounts.
• Sodexo: Global integrated facility management and food services company serving healthcare, education, corporate, and senior living clients. Comparable as a broad incumbent offering bundled facility services to the same end markets as Planned/Pinnacle.
• Cushman & Wakefield: Global commercial real estate services firm offering facilities management, property management, and integrated building services. Comparable as a broad incumbent competing for outsourced facility contracts in commercial real estate.
• Aramark: Diversified facility, food, and uniform services provider across healthcare, education, sports, and business clients. Comparable as a broad incumbent with overlapping janitorial, building services, and security offerings.

Direct peers

• ServiceMaster (ServiceMaster Clean): National commercial and residential cleaning franchise network offering janitorial, carpet care, and disinfection services. Comparable as a direct cleaning services peer serving commercial properties and schools.
• Allied Universal: Largest US security services company offering manned guarding, electronic security, and remote monitoring. Comparable as a direct peer for Pinnacle's Planned Security Services and Remote GateGuard offerings.
• ABM Industries: ABM is the largest US facility services company, providing janitorial, parking, security, HVAC, and lighting across commercial, healthcare, education, and aviation. It is the most direct competitor to Pinnacle in the same Northeast enterprise accounts, and multiple Pinnacle executives were recruited from ABM.
• Jani-King: Franchise-based commercial cleaning franchise with national presence serving offices, medical facilities, schools, and retail. Comparable as a direct commercial cleaning peer to Pinnacle's janitorial and school cleaning services.
• Coverall Health-Based Cleaning Systems: Franchise-based commercial cleaning company emphasizing health-based cleaning protocols for offices, medical, and educational facilities. Comparable as a direct commercial cleaning peer serving healthcare and education verticals.

Regional players

• Pritchard Industries: Mid-Atlantic and Southeast focused facility services company providing janitorial, maintenance, and security to commercial and institutional clients. Comparable as a regional peer overlapping with Pinnacle in Mid-Atlantic and Atlanta expansion markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/plannedteam
• Facebookfacebook.com/PlannedCompanies
• LinkedInlinkedin.com/company/plannedco
• Instagraminstagram.com/plannedcompanies

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pinnacle Building Services, Inc