Integrated Risk Management
Integrated Risk Management is a Philadelphia-based third-party claims administrator founded in 1994, providing program-specific claims management to public entities, specialty insurance programs, self-insureds, captives, and risk purchasing groups across the US.
- Company typePrivate
- Founded1994
- HeadquartersTampa, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Integrated Risk Management does
Integrated Risk Management (IRM) is a privately held third-party claims administrator founded in 1994 and headquartered in Philadelphia, PA, with a secondary office in Tampa, FL. The company delivers program-specific claims management to public entities (municipalities, law enforcement liability, public official liability), specialty insurance programs, commercial and group self-insureds, captives, trusts, risk purchasing groups, and construction/fire sprinkler contractors. Services span the full claims lifecycle including 24-hour claim intake (phone, web, email), coverage verification, investigation, auto and property appraisal, litigation management, Medicare/Medicaid CMS Section 111 reporting, subrogation, and customized client and reinsurance reporting.
IRM's core technology is a customized web-enabled Risk Management Information System (RMIS) developed in partnership with Virtual Claims Adjuster, which provides customizable fields and reports, real-time claim status checks, banking integration for check-writing and recoveries, paperless document storage, and remote client access for viewing up-to-date financial information. The platform supports dedicated online claim submission portals for program-specific clients including PIRMA members and RelMark Fire Sprinkler Contractor RPG members.
IRM generates revenue through professional service fees for claims administration, structured around customized engagements with each client's program. The go-to-market is sales-led B2B with direct relationships to insurance brokers, administrators, law firms, and insurance companies; the company does not disclose pricing publicly and operates exclusively in the US market. Ownership appears to be closely held by management, with President Thomas Giangiulio and Vice President Kevin Pomian in senior leadership roles.
Integrated Risk Management firmographics
Firmographics- Name
- Integrated Risk Management
- Legal name
- Integrated Risk Management
- Website
- https://irmclaim.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Integrated Risk Management is a Philadelphia-based third-party claims administrator founded in 1994, providing program-specific claims management to public entities, specialty insurance programs, self-insureds, captives, and risk purchasing groups across the US.
- Ownership category
- akta.pro rank
Integrated Risk Management industry classification
Industry- Product category
- Third-Party Claims Administration Services
- NAICS
- Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Risk Management Consulting (Enterprise & Operational Risk) (FSAEADAG)
- akta.pro secondary industry
- Captive Insurance Advisory & Management (FSAEADAF)
Keywords
Where Integrated Risk Management is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Integrated Risk Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Claims Administration Services: IRM provides full-service claims administration services as a third-party administrator, partnering with clients to serve as their customized claim department. Revenue is generated through service fees for claims management, investigation, litigation management, and related administrative services.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Integrated Risk Management product offering
Product offeringCore offering
Integrated Risk Management is a third-party claims administration company providing customized, program-specific claims management for public entities, specialty insurance programs, and alternative risk mechanisms (self-insureds, captives, trusts, risk purchasing groups). The company builds dedicated claim units specialized in each client's claim types and operates them as the client's own claims department, supported by a partnership with Virtual Claims Adjuster for a web-enabled RMIS platform. Services include claims intake, investigation, coverage verification, litigation management, CMS reporting, subrogation, appraisals, and customized client/reinsurance reporting.
Product overview
Integrated Risk Management operates as a third-party claims administration company offering a unified platform for customized claims management. The core offering includes the Claims Administration Platform powered by Virtual Claims Adjuster's (VCA) web-enabled Risk Management Information System (RMIS), supplemented by specialized service modules including 24-hour claims reporting, coverage verification, investigation services, appraisal services, litigation management, CMS reporting, subrogation services, and customized client/reinsurance reporting. The platform serves distinct market segments including public entities, specialty programs, commercial self-insureds, group self-insureds, MGA programs, and captives/risk-sharing mechanisms.
Differentiator
Problem solved
Functional benefit
Products and services
- Full-Service Claims Administration Services Comprehensive third-party claims administration acting as the client's customized claims department, covering claims intake, investigation, litigation management, coverage verification, subrogation, and reporting for public entities, specialty insurance programs, group self-insureds, captives, trusts, and risk purchasing groups.
- Public Entity Claims Administration Specialized claims administration for municipal government liability and property units, law enforcement liability, public official liability, civil rights, employment liability, and zoning actions.
- Specialty Insurance Program Claims Administration Program-specific claims handling for alternative risk programs, specialty insurance programs, and MGA programs requiring customized claim handling rather than standard insurance processing.
- Self-Insured and Risk-Sharing Group Claims Administration Full-service claims department capabilities for commercial self-insureds, group self-insureds, captives, trusts, and risk purchasing groups requiring dedicated claims infrastructure.
- Construction and Fire Sprinkler Claims Administration Specialized claims administration for construction defect liability and fire sprinkler contractor claims within risk purchasing group programs.
Quantifiable outcome
- IRM positions itself as a full-service claims department, effectively replacing the need for clients to build internal claims infrastructure.
Companies that use Integrated Risk Management
Customer profileSegments4 records
Ideal customer profiles3 records
Integrated Risk Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Integrated Risk Management partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Virtual Claims AdjustercoreIRM partnered with Virtual Claims Adjuster to create a customized claims database and utilize VCA's proprietary web-enabled Risk Management Information System (RMIS). This partnership enables customizable fields and reports, real-time status checks on individual claims, and professional report and chart generation capabilities.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Integrated Risk Management competitors and assessment
Company assessmentDirect peers
- ESIS: TPA subsidiary of Chubb providing claims management and risk services across casualty, property, and specialty lines. Comparable as a mid-to-large third-party claims administrator serving insurance programs and self-insureds with full-service claims capabilities.
- McLarens: Independent claims services provider handling loss adjusting, claims management, and TPA services globally. Comparable as a multi-line claims administration firm with specialization in complex and specialty claims similar to IRM's niche segments.
- York Risk Services Group: Third-party claims administrator offering claims handling, managed care, and loss adjusting across workers' comp, property, casualty, and specialty lines. Comparable to IRM as a TPA serving public entities, self-insureds, and specialty programs.
- Broadspire: TPA providing claims management, medical management, and rehabilitation services. Comparable as a third-party claims administrator serving insurance carriers, self-insureds, and risk pools with end-to-end claims handling similar to IRM's offering.
- Engle Martin & Associates: Specialty claims administration firm handling property, casualty, and specialty lines for insurance carriers, risk pools, and self-insureds. Comparable mid-size TPA with similar focus on program-specific claims handling and customized client solutions.
Broad incumbents
- Crawford & Company: Global claims management and third-party administrator with property, casualty, and specialty claims expertise. Multiple IRM team members (Kevin Pomian, Todd Breneman) previously worked at Crawford, underscoring direct overlap in claims administration services, customer base, and operational model.
- Sedgwick: Largest third-party claims administrator globally with extensive TPA, managed care, and risk-services capabilities. Directly comparable business model to IRM (third-party claims administration), but vastly larger scale and broader service portfolio across many verticals and geographies.
- Gallagher Bassett: TPA division of Arthur J. Gallagher providing claims management, loss adjustment, and risk services to commercial and public-entity clients. Highly comparable to IRM as a third-party claims administrator targeting insurance carriers, brokers, and self-insureds with program-specific services.
Regional players
- Public Entity Insurance Risk Management Association (PIRMA): Pennsylvania-based risk pool and insurance program for public entities. IRM is specifically named as the claims administration partner for PIRMA members per its online claim forms, making PIRMA both a customer-adjacent peer and a critical distribution relationship for IRM's public-entity vertical.
- RelMark Risk Purchasing Group: Risk purchasing group for fire sprinkler contractors. Like PIRMA, IRM serves as the named claims administrator per its dedicated online claim submission form, representing a directly comparable niche program relationship and a distribution-adjacent peer in IRM's construction/fire-sprinkler vertical.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Integrated Risk Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Integrated Risk Management leadership team
Management profileNumber of profiles
Profiles8 records
Integrated Risk Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Integrated Risk Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Integrated Risk Management
What does Integrated Risk Management do?
Integrated Risk Management is a third-party claims administration company providing customized, program-specific claims management for public entities, specialty insurance programs, and alternative risk mechanisms (self-insureds, captives, trusts, risk purchasing groups). The company builds dedicated claim units specialized in each client's claim types and operates them as the client's own claims department, supported by a partnership with Virtual Claims Adjuster for a web-enabled RMIS platform. Services include claims intake, investigation, coverage verification, litigation management, CMS reporting, subrogation, appraisals, and customized client/reinsurance reporting.
Is Integrated Risk Management a public or private company?
Integrated Risk Management is a private company. It is classified as management employee owned and is currently operating.
When was Integrated Risk Management founded?
Integrated Risk Management was founded in 1994. It employs 11 to 50 people.
Where is Integrated Risk Management based?
Integrated Risk Management is headquartered in Tampa, United States, in the North America region.
How does Integrated Risk Management make money?
One revenue line is on record: claims Administration Services.
Who are Integrated Risk Management's main competitors?
Direct peers on record are ESIS, McLarens, York Risk Services Group, Broadspire and Engle Martin & Associates. Broad incumbents are Crawford & Company, Sedgwick and Gallagher Bassett. Regional players are Public Entity Insurance Risk Management Association (PIRMA) and RelMark Risk Purchasing Group.
Does Integrated Risk Management have an API?
No public API is recorded for Integrated Risk Management.
What industry is Integrated Risk Management in?
Integrated Risk Management's product category is Third-Party Claims Administration Services. Its primary akta.pro industry code is FSAEADAG, Risk Management Consulting (Enterprise & Operational Risk), with a secondary code of FSAEADAF, Captive Insurance Advisory & Management. Its NAICS code is 524291 and its SIC code is 6411.