SIST Ouest Normandie

What SIST Ouest Normandie does

SIST Ouest Normandie is a French non-profit occupational health and prevention service (Service Interprofessionnel de Santé au Travail Ouest Normandie), registered under the Law of 1901 and operating from Saint-Lô since 2000. The organization provides mandatory and voluntary occupational health services to companies and independent workers across the Manche department and the Vire (Calvados) and Flers (Orne) sectors, through a network of 11 main centers plus satellite locations. Its core service offering comprises individual health monitoring (Suivi Individuel SI/SIA/SIR), occupational risk prevention and Document Unique support, in-company prevention actions, a Cellule PDP for professional reinsertion prevention, and a calendar of collective prevention workshops. Specialized authorizations include monitoring of nuclear installation (INB) workers and dedicated offers for self-employed workers, business leaders, and seasonal workers.

The technology backbone is a Padoa-powered digital platform delivering two self-service portals: Espace Adhérent (employer-side: company profile, employee lists, annual declarations, appointment scheduling, billing) and Espace Salarié (employee-side: health data, visit history, prescriptions, secure document exchange), both protected by two-factor authentication and hosted on an ISO 27001-certified, Health Data Host-compliant infrastructure. Digital risk assessment tooling (OiRA, SEIRICH, MIXIE, TutoPrév', PRESANSE resources) is integrated into the member offer, and the Amarok E-santé self-assessment questionnaire is offered to business leaders. The service is AFNOR SPEC 2217 Level 3 certified (February 2025, 5-year term) and holds DREETS Normandie accreditation for 2023-2027.

SIST generates revenue primarily through annual per-employee membership fees paid by affiliated companies, with pricing tiered by monitoring intensity: 94.42€ HT (SI), 116.42€ HT (SIA/SIR), 357.08€ HT (SIR ionizing radiation Cat. B), and 458.54€ HT (SIR ionizing radiation Cat. A). Secondary revenue comes from per-act fees (interim visits at 115.87€ HT, no-show charges at 94.42€ HT) and voluntary self-employed affiliations at 94.42€ HT annually. Membership is mandatory for any company with at least one employee in the covered territory (excluding construction/BTP and agriculture/MSA sectors), creating a captive B2B subscription base of approximately 10,000-12,500 member companies and 100,000-138,000 employees followed. GTM is sales-led through field teams at the 11 main centers, supplemented by event-driven prevention workshops and a direct-to-consumer motion for independent workers.

Name

SIST Ouest Normandie

Legal name

Service Interprofessionnel de Santé au Travail Ouest Normandie

Website

https://santetravail-on.fr

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

SIST Ouest Normandie is a French non-profit occupational health service providing mandatory and voluntary health monitoring, risk prevention, and reinsertion support to ~10,000-12,500 member companies and 100,000-138,000 employees across Manche, Calvados (Vire), and Orne (Flers) through 11 main centers and a Padoa-powered digital portal.

Ownership category

akta.pro rank

Product category

Occupational Health Services

akta.pro primary industry

Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM)

Keywords

• Occupational health services
• Workplace risk prevention
• Employee health monitoring
• Occupational health compliance
• Professional reinsertion prevention

Headquarters

HQ city

Saint-lô

HQ country

France

HQ region

Europe

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Annual Membership Fees (Cotisations): Companies pay annual membership fees based on the type of individual health monitoring assigned to employees (SI, SIA, or SIR). Fees are calculated per employee and cover all prevention actions, collective awareness sessions, and individual health monitoring services delivered by the multidisciplinary team.
2. Per-Act Visits: Additional fees for specific visits including unexcused absences to scheduled appointments, interim worker visits, and special category visits for workers exposed to ionizing radiation (category A and B). These are billed separately from the annual membership.
3. Self-Employed Worker Affiliation: Independent workers can voluntarily affiliate for 94.42€ HT annually, covering the same services as company employees including occupational risk prevention, health monitoring, and professional reinsertion support.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

SIST Ouest Normandie is a non-profit occupational health service that delivers mandatory workplace health monitoring, occupational risk prevention, and professional reinsertion support to affiliated companies and self-employed workers across the Manche department and parts of Calvados and Orne. Services include individual health surveillance, workplace risk assessments, on-site prevention actions, and a multidisciplinary team of physicians, nurses, and prevention counselors, all delivered through 11 main centers plus satellite locations.

Product overview

SIST Ouest Normandie is an occupational health and prevention service organized as a unified platform with integrated modules. The core offering combines individual health monitoring through the Padoa-powered platform (Espace Salarié and Espace Adhérent), workplace risk prevention (Document Unique, Fiche d'Entreprise), and a Cellule PDP for professional reinsertion. This core system is extended through prevention workshops (collective sensitization, e-learning, Relais de Prévention, harassment prevention, sedentary lifestyle, screen work, atypical schedules), specialized offerings for independent workers and business leaders (including the Amarok E-santé self-assessment), and seasonal worker services. All services are included in the annual membership fee, delivered through 15 centers across Normandy by multidisciplinary teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Suivi Individuel de Santé (Individual Health Monitoring) Monitoring of employee health through medical visits, workplace aptitude assessments, and periodic health check-ups adapted to workplace risks and employee age/health status.
• Prévention des Risques Professionnels (Occupational Risk Prevention) Identification, evaluation, and management of workplace hazards including physical, chemical, biological, ergonomic, and organizational risks to ensure employee safety and health.
• Actions de Prévention en Entreprise (In-Company Prevention Actions) Collective and individual prevention activities adapted to company risks, delivered by occupational health teams at employer or occupational physician request.
• Prévention de la Désinsertion Professionnelle – Cellule PDP (Professional Reinsertion Prevention) Specialized support cell helping employees maintain employment or return to work after health-related absences through workplace adaptations and reclassification solutions.
• Offre Travailleur Indépendant (Independent Worker Services) Specialized occupational health and prevention services for self-employed individuals, including risk prevention, health monitoring, and professional reinsertion support at annual subscription rates.
• Dispositif Amarok E-santé (Amarok E-Health Self-Assessment) Partnership with Amarok Observatory providing self-employed and business leaders a 5-minute health self-assessment questionnaire with optional psychologist consultation for stress and wellbeing evaluation.
• Atelier Saisonniers (Seasonal Worker Prevention Workshop) Mandatory prevention workshop for seasonal workers covering occupational risks, rights, prevention measures, and sleep/nutrition education.
• Relais de Prévention (Prevention Relay Network) A four-session training program for designated employees to become internal prevention relays, providing ongoing workplace prevention knowledge and connection with SIST services.
• Formation E-learning (E-Learning Training) Online training modules on various occupational risks accessible to employers and employees for self-paced learning.
• Réunions Santé du Dirigeant (Business Leader Health Meetings) Information and discussion sessions for business leaders on health priorities, stress recognition, and mental health protection, held at SIST centers with small groups of 6-12 participants.
• Ateliers de Prévention Collectifs (Collective Prevention Workshops) Group training workshops on prevention topics including workplace incivilities, mental health, Document Unique methodology, and atypical work schedules, offered throughout the year across SIST centers.

Quantifiable outcome

• Professional reinsertion rate improvement through early intervention and workplace accommodations
• +1 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• PRESANSE NormandiecoreStrategic or Co-development Partner · 20 July 2021Member of the PRESANSE Normandie network of occupational health services in Normandy. PRESANSE provides prevention resources, fiches de prévention by sector and profession, and supports harmonization of practices across regional services.
• PadoacoreTechnology or IntegrationTechnology platform provider for SIST's member (Espace Adhérent) and employee (Espace Salarié) portals. Platform is certified as Health Data Host and ISO 27001 for data security.
• Amarok ObservatoryminorStrategic or Co-development PartnerPartnership with Amarok Observatory to provide the E-santé self-assessment tool for business leaders. Tool enables self-employed and company directors to evaluate their stress levels, satisfaction, and mental health with automatic alerts and free psychologist referrals.
• DREETS Normandie (Direction Régionale de l'Économie, de l'Emploi, du Travail et des Solidarités)coreStrategic or Co-development PartnerRegulatory oversight authority that grants 5-year accreditation habilitating the service to operate in occupational health. Service also authorized to follow nuclear installation workers under DREETS oversight.
• Lycée professionnel Flora Tristan (La Ferté-Macé)minorOthersVocational high school partnership for recipe book creation, where students contributed to developing healthy eating resources adapted for workers with atypical schedules.
• FIM CCI Formation (Saint-Lô)minorOthersChamber of commerce and industry training center partnership for recipe book creation, contributing to nutrition resources for workers with atypical schedules.
• Eugénie DUREY (Dietician)minorOthersNutrition expert who collaborated on the recipe book project providing healthy eating advice adapted for professional activities and atypical work schedules.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Others

• Doctolib: Dominant French health-tech platform increasingly extending into workplace and occupational health workflows. Not a direct SST peer, but a potential disruptor/adapter whose appointment, document, and teleconsultation capabilities overlap with SIST's portal functionality.
• Padoa: SIST's digital platform partner, providing the Espace Adhérent and Espace Salarié portals. Serves multiple French SSTs with the same SaaS stack, making it a peer-vendor that shapes the user experience and economics of SIST's service delivery.

Broad incumbents

• OPPBTP (Organisme Professionnel de Prévention du Bâtiment et des Travaux Publics): National body coordinating occupational prevention for the construction sector. Adjacent to SIST in mandate (workplace risk prevention) but operates in a sector (BTP) explicitly excluded from SIST's territory.
• PRESANSE: National federation of French occupational health services (Services de Santé au Travail Interentreprises). SIST is a member of PRESANSE Normandie; PRESANSE sets harmonized practice standards and provides prevention resources sector-wide, making it the closest umbrella incumbent for SIST.

Regional players

• MSA (Mutualité Sociale Agricole): Statutory health insurer for the agricultural sector that also runs the agricultural occupational health regime (Service de Santé au Travail Agricole). Comparable to SIST as a sister SST for a sector that SIST itself is barred from serving.
• AMETRA: Major Auvergne-Rhône-Alpes SST with a multi-center occupational health and prevention model, including APR (actions de prévention en entreprise) and a Cellule PDP — directly analogous to SIST's service architecture in a different region.
• Santé BTP: Occupational health service dedicated to construction-sector employees in France. Sister SST to SIST for an excluded sector; comparable service model (mandatory adhesion, tiered suivi, prevention actions) but specialized for BTP.
• CIAMT (Centre Inter-entreprises d'Aptitude Médicale du Travail): Paris-based inter-company occupational health service offering the same suite of Suivi Individuel, prevention actions, and reinsertion support services to employer members, directly comparable to SIST's core service portfolio.
• ACMS (Association Interprofessionnelle des Centres Médicaux et Sociaux): One of the largest French SSTs, operating across Île-de-France with a multi-center, multi-disciplinary model closely comparable to SIST's structure (mandatory employer membership, periodic monitoring tiers, prevention actions, and digital portals).

Emerging players

• Alan: French health-insurance and occupational-wellness player extending into employer-sponsored occupational health and prevention. Overlaps with SIST's executive/self-employed health offerings (Amarok E-santé) as a for-profit digital-first competitor to traditional SSTs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCZUMYLNb4XMd6jwUwbd67eg
• LinkedInlinkedin.com/company/sistm-service-de-sante-au-travail-ouest-normandie
• Xx.com/sistnormandie

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SIST Ouest Normandie