Malvern Condominium Property Management
Malvern Condominium Property Management is a privately held Ontario firm founded in 1972 that provides full-service property management — physical, financial, administrative, insurance, and project — to condominium corporations across Ontario, managing approximately 5,000 residential units.
- Company typePrivate
- Founded1972
- HeadquartersRichmond Hill, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Malvern Condominium Property Management does
Malvern Condominium Property Management is a privately held Ontario condominium management firm founded in 1972 and headquartered in Orangeville, Ontario. The company delivers comprehensive property management services to condominium corporations across Ontario, including physical management, preventative maintenance, project management, financial management, administrative management, and insurance coordination. It manages approximately 5,000 residential units across townhome, low-rise, high-rise, and commercial condominium communities, and is licensed by the Condominium Management Regulatory Authority of Ontario (CMRAO) and ACMO2000 certified since 2000.
The company's technology layer is built on ShiftSuite, a cloud-based condominium management platform adopted in 2013 that powers community websites, the mobile app, and digital status certificate processing via Conduit/statuscertificate.com. Property managers operate from a single head office with a cloud phone system enabling off-site accessibility, and residents access account balances, service requests, community news, and document downloads through per-community websites and the mobile app. Status certificates are processed at $100 (10 business days) or $300 (2 business days) per transaction.
Malvern's revenue model is primarily managed services, with recurring property management fees charged to condominium corporations (not publicly disclosed), supplemented by transaction fees from status certificate processing. The go-to-market is sales-led, with a Request for Proposal form on the website and direct relationship selling to condo boards of directors. The firm is privately held without external institutional investors, following founder Bill Thompson's expressed decision to decline acquisition by a large international management company in order to preserve independence and personal service.
Malvern Condominium Property Management firmographics
Firmographics- Name
- Malvern Condominium Property Management
- Legal name
- Malvern Condominium Property Management
- Website
- https://malvern.ca
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Malvern Condominium Property Management is a privately held Ontario firm founded in 1972 that provides full-service property management — physical, financial, administrative, insurance, and project — to condominium corporations across Ontario, managing approximately 5,000 residential units.
- Ownership category
- akta.pro rank
Malvern Condominium Property Management industry classification
Industry- Product category
- Condominium Property Management
- NAICS
- Real Estate Property Managers (53131), Residential Property Managers (531311)
- SIC
- Real Estate Agents & Managers (For Others) (6531)
- akta.pro primary industry
- Condominium Association Management (BPAJAHAA)
- akta.pro secondary industry
- HOA / Condominium Association Management (BPAJAFAH)
Keywords
Where Malvern Condominium Property Management is headquartered
LocationHeadquarters
- HQ city
- Richmond Hill
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Malvern Condominium Property Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Condominium Property Management Services: Recurring property management fees charged to condominium corporations for comprehensive management services including physical management, preventative maintenance, project management, financial management, administrative management, and insurance oversight.
- Status Certificate Processing: Fees charged for processing and delivering condominium status certificates to buyers, lawyers, and agents. Online ordering at $100 + tax (10-day turnaround) or $300 + tax (2-day turnaround).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard Status Certificate Processing |
| Transaction based/ take rate | Pay-as-you-go | Express Status Certificate Processing |
| Transaction based/ take rate | Pay-as-you-go | In-Person Status Certificate |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Malvern Condominium Property Management product offering
Product offeringCore offering
Malvern Condominium Property Management delivers comprehensive property management services to condominium corporations across Ontario, including physical maintenance, preventative maintenance, project management, financial management, administrative management, and insurance oversight. The firm manages approximately 5,000 residential units for condo boards and offers a free community website, mobile app, and digital status certificate processing for each community it manages.
Differentiator
Problem solved
Functional benefit
Products and services
- Condominium Property Management Services Comprehensive property management services for condominium corporations across Ontario covering physical maintenance, preventative maintenance, project management, financial management, administrative management, and insurance oversight.
- Community Websites Free feature-rich community website provided to every managed community, offering online access to maintenance fee account balances, service request submission, community news, calendar, document downloads, and contact information updates.
- Cloud Property Management Software (SHIFT Suite) Cloud-based property management and accounting software enabling dynamic reporting, centralized communication generation, and staff efficiency through accessible information and tools.
- Community Website Mobile App Smartphone mobile application providing residents mobile access to community information, service requests, notices, and up-to-date community updates.
- Digital Status Certificate Processing Online status certificate ordering and delivery through the Conduit platform (statuscertificate.com) with 10-business day standard turnaround or 2-business day expedited turnaround for buyers, lawyers, and agents.
- Project Management for Capital Projects Large-scale project coordination with building consultants and engineers, plus access to the Malvern Approved Trades List for qualified specialists at fair prices for major capital projects.
Quantifiable outcome
- Status certificates can be delivered in 2 business days with expedited processing
- +2 more outcomes
Companies that use Malvern Condominium Property Management
Customer profileNamed customers7 records
Segments1 record
Ideal customer profiles1 record
Malvern Condominium Property Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Malvern Condominium Property Management partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Condominium Lending GroupminorPrivately held Canadian financing company offering innovative and tailored lending solutions to condominium corporations faced with reserve fund shortfalls. Co-sponsored the 'Unwind & Reset' event exclusively for women in the condominium industry.
- Keller EngineeringminorMulti-disciplinary engineering and building science firm offering reserve fund studies, condition assessments, performance audits, and building restoration consultancy. Co-sponsored the 'Unwind & Reset' event for women in the condo industry.
- Elia Associates Professional Corporation, Barristers & SolicitorsminorLegal services firm providing wide array of legal services to condominium corporations across Ontario with goal of helping communities achieve cost-effective solutions. Co-sponsored the 'Unwind & Reset' event.
- Renolux Restore GroupminorProvided emergency Ster-ol Infection Control System sanitization services for Malvern's head office following a positive COVID-19 test result. Arrived within an hour of request and treated all surfaces including computers, desks, walls, floors, and doors.
- ShiftsuitecoreShiftsuite is Malvern's technology partner providing cloud-based condominium management software. Malvern was the industry's first SHIFT Technology enabled company, fully adopting the cloud-based SHIFT Suite of condominium software. ShiftSuite powers community websites and mobile apps.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Malvern Condominium Property Management competitors and assessment
Company assessmentOthers
- Clean Condo: Canadian provider of cleaning and maintenance services to condominium corporations. Adjacent service provider that competes for the same building-services wallet rather than the management contract itself.
- Keller Engineering: Multi-disciplinary engineering firm providing reserve fund studies, condition assessments and building restoration services to Ontario condominium corporations. Ecosystem partner and adjacent service provider rather than direct management competitor.
- Shiftsuite: Cloud-based condominium management software vendor and Malvern's technology partner powering its community websites and mobile apps. Enabling technology peer rather than direct competitor.
Direct peers
- Melbourne Property Management: Ontario condominium property manager focused on personalized board service and technology-enabled resident communications. Similar independent, service-oriented positioning in the same Ontario condo market.
- Larlyn Property Management: Ontario condominium property manager offering full-service management, accounting, and board support to condominium corporations. Competes for the same mid-market condo board RFPs in the GTA.
- FirstService Residential: Largest condominium property manager in Canada, serving thousands of condominium corporations across Ontario and other provinces with the same core managed-services model as Malvern. Direct competitor for the same board RFPs.
- Wilson Blanchard Management: Ontario-focused condominium property management company providing physical, financial and administrative management to condo corporations. Direct competitive overlap with Malvern's GTA and Ontario service footprint.
- ICON Property Management: Canadian condominium management firm providing managed services to condominium corporations with an emphasis on technology and resident communication. Closely comparable service mix and target customer base.
- Duka Property Management: Toronto-based condominium management firm delivering full-service management, financial reporting and project oversight to condo corporations. Direct overlap in geography and service offering.
- Crossbridge Condominium Services: Ontario-based condominium management firm offering full-service management, financial administration and concierge-style services to condo boards. Competes head-to-head for GTA condominium corporation contracts.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Malvern Condominium Property Management social profiles
Digital presenceMalvern Condominium Property Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Malvern Condominium Property Management leadership team
Management profileNumber of profiles
Profiles4 records
Malvern Condominium Property Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Malvern Condominium Property Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Malvern Condominium Property Management
What does Malvern Condominium Property Management do?
Malvern Condominium Property Management delivers comprehensive property management services to condominium corporations across Ontario, including physical maintenance, preventative maintenance, project management, financial management, administrative management, and insurance oversight. The firm manages approximately 5,000 residential units for condo boards and offers a free community website, mobile app, and digital status certificate processing for each community it manages.
Is Malvern Condominium Property Management a public or private company?
Malvern Condominium Property Management is a private company. It is classified as management employee owned and is currently operating.
When was Malvern Condominium Property Management founded?
Malvern Condominium Property Management was founded in 1972. It employs 11 to 50 people.
Where is Malvern Condominium Property Management based?
Malvern Condominium Property Management is headquartered in Richmond Hill, Canada, in the North America region.
How does Malvern Condominium Property Management make money?
Two revenue lines are on record. Condominium Property Management Services are the primary driver. The others are status Certificate Processing.
Who are Malvern Condominium Property Management's main competitors?
Others on record are Clean Condo, Keller Engineering and Shiftsuite. Direct peers are Melbourne Property Management, Larlyn Property Management, FirstService Residential, Wilson Blanchard Management, ICON Property Management, Duka Property Management and Crossbridge Condominium Services.
Does Malvern Condominium Property Management have an API?
No public API is recorded for Malvern Condominium Property Management.
What industry is Malvern Condominium Property Management in?
Malvern Condominium Property Management's product category is Condominium Property Management. Its primary akta.pro industry code is BPAJAHAA, Condominium Association Management, with a secondary code of BPAJAFAH, HOA / Condominium Association Management. Its NAICS code is 53131 and its SIC code is 6531.