Good Heart Hospice

What Good Heart Hospice does

Good Heart Hospice & Palliative Care is a for-profit, privately held hospice and palliative care provider headquartered in Rancho Cucamonga, California, founded in 2015. The company delivers home-based end-of-life care services across five Southern California counties — San Bernardino, San Diego, Orange, Los Angeles, and Ventura — with city-level coverage in over 100 cities/towns. Its service portfolio spans hospice and palliative care, personal care, companionship, skilled nursing, pain management, emotional and spiritual counseling, light housekeeping, meal preparation, medical assistance, respite care, Alzheimer's/dementia support, transportation, toileting assistance, and grief support, organized around a 'Three Pillars of Caring' framework. Care is delivered by visiting nurses, case managers, social workers, and chaplains, with 24/7 availability and a stated 48-hour service-start capability following initial contact.

The company holds JCAHO (Joint Commission) accreditation and Better Business Bureau accreditation, and accepts Medicare (which may cover hospice at 100%), Medicaid, and private insurance, with Medicare as the primary reimbursement source via the Medicare Hospice Benefit. The technology stack is non-proprietary — no platform, app, API, or AI/ML capabilities are disclosed — and the operating model is built on human clinical labor rather than technology differentiation. Patient acquisition is referral-driven and sales-led, with a free initial consultation and personalized care plan; marketing is conducted through a bilingual (English/Spanish) SEO-optimized website with city-specific landing pages, Google reviews (5-star, 21 reviews), and social media channels.

The leadership team includes Maya Mellina Thona (Director of Nursing/Administrator), Alex Tambunan (RN/Case Manager), Fabiola Gonzalez (Admission Coordinator), Missy Pham (Case Director), Sammy Park/Sammy Parque (Community Liaison Director), and Patrick Thona (Director of Marketing and Business Development). The company shows no evidence of external investment, funding rounds, acquisitions, or partnerships — it appears independently operated and self-financed. Reported headcount is 1-10 (which likely reflects administrative staff rather than total clinical workforce), and revenue is not publicly disclosed.

Name

Good Heart Hospice

Legal name

Good Heart Hospice & Palliative Care

Website

https://goodhearthospice.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Good Heart Hospice & Palliative Care is a JCAHO-accredited, privately held hospice and palliative care provider delivering home-based end-of-life care across five Southern California counties for terminal patients and their families, founded in 2015 and headquartered in Rancho Cucamonga, California.

Ownership category

akta.pro rank

Product category

Hospice Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Respite Hospice Care (Short-Term Relief) (HSABAFAD), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Hospice care services
• Palliative care
• End-of-life care
• Home health nursing
• Bereavement support

Headquarters

HQ city

Rancho Cucamonga

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Hospice Care Services: Hospice care services covered primarily through Medicare Hospice Benefit. Also accepts Medicaid and private insurance. Services include nursing, medical social services, medical equipment, counseling, medication management, therapy services, home health aide, and respite care. Medicare can cover hospice at 100%.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Good Heart Hospice provides home-based hospice and palliative care services to terminal patients and their families across five Southern California counties. Services include nursing care, personal care, companionship, pain and symptom management, emotional and spiritual counseling, respite care, light housekeeping, meal preparation, transportation, medical assistant visits, Alzheimer's and dementia support, and grief support, organized under a Three Pillars of Caring model.

Product overview

Good Heart Hospice & Palliative Care is a hospice care provider offering comprehensive end-of-life services across Southern California, accredited by JCAHO. Their service model is built around Three Pillars of Caring: (1) Caring hospice services including meal preparation, light housekeeping, and transportation; (2) Taking Care services covering personal care, Alzheimer's/dementia support, and respite care; (3) Enriched Care services including nursing care, medical assistance, end-of-life care, and special needs care. The company provides 24/7 availability and free consultations, operating across San Bernardino, San Diego, Orange, Los Angeles, and Ventura counties from their headquarters in Rancho Cucamonga, CA. Contact: (877) 994-6774.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Hospice Care Services Comprehensive home-based hospice and palliative care services providing comfort, dignity, and quality of life support for patients with terminal illnesses across five Southern California counties. Includes nursing, medical social services, medical equipment, counseling, medication management, therapy services, home health aide, and respite care.
• Personal Care Services Personalized care plans with scheduled medical visits, emergency visits, and assistance with daily living activities for hospice patients in their homes.
• Companionship Services Scheduled visits by nurses, Certified Home Health Assistants, social workers, and chaplains to provide emotional support and companionship for patients and families.
• Skilled Nursing Care Professional nursing care tailored to patients' medical conditions with 24/7 availability for urgent clinical needs.
• Pain and Symptom Management Effective pain control and symptom management to help terminal patients find comfort and peace during their hospice journey.
• Emotional Support and Counseling Counseling and emotional support services for both patients and their families during the end-of-life care process.
• Spiritual Guidance Services Chaplain services providing spiritual support tailored to individual preferences and beliefs for patients and families.
• Respite Care Temporary care services that allow family caregivers to take breaks while ensuring patient safety and comfort.
• Alzheimer's and Dementia Support Specialized care for patients with Alzheimer's disease and other forms of dementia, including assistance with daily activities and memory support.
• Grief Support Services Counseling and support services for families and caregivers following the loss of a loved one receiving hospice care.

Quantifiable outcome

• Service can start in as little as 48 hours after initial contact

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Amedisys Hospice: National home health and hospice operator with significant presence in California. Comparable as it provides home-based hospice services with Medicare reimbursement and nurse-led care delivery, though as part of a much larger multi-state platform.
• Providence Hospice: Operates hospice programs across Southern California as part of the Providence health system. Comparable as it provides home-based hospice and palliative care services in the same geography, though distributed through a large integrated delivery network.
• VITAS Healthcare: Largest hospice provider in the United States, operating multiple hospice programs across Southern California. Comparable because it delivers home-based hospice and palliative care services to the same Medicare-eligible patient population, though at vastly greater scale and geographic breadth.
• Interim HealthCare Hospice: National franchised home health and hospice provider with California franchise locations. Comparable as it offers home-based hospice services covered by Medicare, though as part of a broader national franchise network.
• Brookdale Hospice: Hospice services offered by Brookdale Senior Living, with locations across California. Comparable as it provides home-based hospice care to elderly patients in the same regional market, though anchored within a large senior living operator.

Direct peers

• Charter Healthcare: Multi-state hospice and home health provider with operations in Southern California. Comparable as a mid-sized hospice agency delivering skilled nursing, palliative, and hospice services in the same regional market.
• Roze Room Hospice: Independent, California-based hospice agency serving Los Angeles, Ventura, and surrounding counties. Highly comparable as a regionally focused, JCAHO-style accredited home hospice provider of similar size and patient mix.
• Silverado Hospice: Hospice provider with strong Southern California operations, particularly known for dementia and memory-care hospice. Comparable in target patient population, home-based delivery model, and regional focus.
• Companion Hospice: Southern California-based independent hospice agency serving multiple counties. Comparable as a regional home hospice competitor with similar patient demographics, referral model, and JCAHO-style quality positioning.

Regional players

• Mission Hospice: Non-profit hospice provider serving parts of Southern California. Comparable in core service offering (home hospice, grief support, palliative care) and patient population, though structured as a non-profit with different funding dynamics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/good-heart-hospice-and-palliative-care

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Good Heart Hospice