IC Outsourcing

What IC Outsourcing does

IC Outsourcing Scrl is a non-profit consortium company (società consortile a responsabilità limitata senza scopo di lucro) founded in 2009 and headquartered in Padua, Italy, that delivers centralized information technology, management, and document archival services to the Italian Chamber of Commerce system. The company is owned by its primary customers — the network of 56 Italian Chambers of Commerce (CCIAA) coordinated through Unioncamere, with InfoCamere as principal shareholder and technology infrastructure partner — and operates across seven Italian locations including three dedicated archival sites in Padova, Cremona, and Arezzo handling over 12 million files annually. Its core technology stack centers on LOGICO.cn, a proprietary QC1-qualified (ACN) digital preservation SaaS platform hosted on InfoCamere's TIA 942-compliant cloud with SOC monitoring performing over 100,000 daily integrity checks, supplemented by My Icomptest, a proprietary HR competency assessment tool measuring 100 transversal skills.

The business model is structured around three primary service pillars: centralized IT and administrative processing for the Chamber of Commerce system (telematic business registry, SUAP, sanction management); technical and document management services including physical archival, digitization, and digital preservation; and territorial services delivered via embedded personnel at CCIAA premises. Revenue is generated through multi-year managed-service contracts with public-sector clients, supplemented by subscription-based digital preservation services (including RENTRi waste registry compliance) for enterprises and professional firms. Since 2021, a dedicated Business Unit Corporate has targeted enterprises and Public Administration for digital transition projects, and since 2023 the company has operated a registered employment agency offering the My Icomptest assessment tool alongside traditional personnel search and selection services. Multiple integrated certifications (ISO 9001, ISO 27001, ISO 14001, ISO 37001, UNI/PdR 125:2022) and AgID Marketplace conservator status underpin the company's positioning as a qualified digital transformation partner for the Italian public sector.

Name

IC Outsourcing

Legal name

IC Outsourcing Scrl

Website

https://icoutsourcing.it

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

501–1,000 employees

Short description

IC Outsourcing is an Italian non-profit consortium founded in 2009, owned by the country's 56 Chambers of Commerce, providing centralized IT, document archival, and digital preservation services to the Italian public sector and, since 2021, to enterprises and Public Administration.

Ownership category

akta.pro rank

Product category

Public Sector Document Management Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Application Outsourcing (AO) (BPAEAMAA)

akta.pro secondary industry

OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)

Keywords

• Document management services
• Digital preservation services
• Archival management services
• Public sector IT services
• Business registry processing

Headquarters

HQ city

Padua

HQ country

Italy

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government/Public Service Contracts: IC Outsourcing is a non-profit consortium (società consortile a responsabilità limitata senza scopo di lucro) that provides services to the Italian Chamber of Commerce system (Sistema Camerale), government agencies, and public administration under multi-year contractual arrangements.
2. Archival and Document Management Services: Fees for managing archival assets for 56 Chambers of Commerce across three archival sites (Padova, Cremona, Arezzo), handling over 12 million annual files. Includes riordino archivistico, outsourcing, and archival consultation.
3. Personnel Search and Selection (R&S): Registered employment agency services under section Ricerca e Selezione del Personale (Albo nazionale delle agenzie per il Lavoro). Conducts recruitment, assessment, and selection services for technical, administrative, and executive positions for public and private clients.
4. Digital Preservation as a Service (RENTRi, LOGICO.cn): Subscription-based digital preservation services for waste registry (RENTRi), legal documents, and electronic invoices. ICO is an AgID marketplace registered conservator and ACN-qualified cloud service provider (SaaS model).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

IC Outsourcing is a non-profit consortium that delivers centralized IT, administrative, and document/archival management services to the Italian Chamber of Commerce system, public administration, and enterprises. It manages the archival heritage of 56 Chambers of Commerce across three archival sites handling over 12 million files annually, and operates the proprietary LOGICO.cn digital preservation platform (qualified QC1 by ACN) and the My Icomptest HR competency assessment tool.

Product overview

IC Outsourcing Scrl is a non-profit consortium company operating since 2009 as a service provider — not a software product company — serving the Italian Chamber of Commerce system and, since 2021, enterprises and public administration. Its service portfolio is organized around three main pillars: (1) Centralized IT and administrative services (Servizi Informatici e Gestionali Centralizzati) handling telematic business registry and SUAP procedures; (2) Technical and document management services (Servizi Tecnici e di Gestione Documentale) including physical archival, digitization, and the proprietary LOGICO.cn norm-compliant digital conservation SaaS platform; and (3) Territorial services (Servizi Territoriali e Iniziative di Sistema) delivered at individual Chambers. A Corporate business unit (Business Unit Corporate) drives information management and digital transition projects for external clients, while the RENTRi Digital Conservation Service leverages LOGICO.cn for waste registry compliance. The company also operates a Personnel Research and Selection division offering the My Icomptest assessment tool alongside traditional recruiting services.

Differentiator

Problem solved

Functional benefit

Products and services

• Servizi Informatici e Gestionali Centralizzati Centralized IT and administrative processing services for the Italian Chamber of Commerce system, including telematic business registry (Registro Imprese) practice handling, sanction report assessment and processing, and SUAP administrative procedure processing.
• Servizi Tecnici e di Gestione Documentale Technical and document management services covering custody and management of the archival heritage of 56 Chambers of Commerce across three archival centers in Padua, Cremona, and Arezzo; historical archive reorganization; archival surveys; consulting; optical digitization; and Vienna Convention marking support service for precious metal analysis and lot sampling.
• Servizi Territoriali e Iniziative di Sistema Territorial and system-initiative services delivered at individual Chambers of Commerce, including issuance of tachograph cards, business registry practice management, sanction iterative processes, trademark and patent practices, metric office activities, conciliation office management, protocol management, CNS/digital signature issuance, hardware and software support, and support for Digital Enterprise Points (PID) and Eccellenze in Digitale (EID) projects.
• Business Unit Corporate A dedicated Corporate business unit focused on innovative Information Management projects and solutions to support enterprises and public administration in digital transition processes, including integrable and customizable outsourcing and digitalization solutions.
• RENTRi Digital Conservation Service (Registro di Carico e Scarico) Norm-compliant digital conservation of RENTRi (Registro Elettronico Nazionale per la Tracciabilità dei Rifiuti) load and discharge registers, delivered via the LOGICO.cn platform. Ensures immutability, long-term integrity, accessibility, and legal referability per the CAD and AgID guidelines, with 24/7 availability.
• LOGICO.cn Proprietary norm-compliant digital conservation SaaS platform. Qualified as QC1 at ACN and listed on the AgID Marketplace. Supports digital signing, temporal stamping, integrity verification, and long-term format monitoring. Data is stored in the InfoCamere Data Center with over 100,000 daily integrity checks.
• My Icomptest A competency assessment tool developed with workplace psychology specialists, measuring 100 transversal skills across contextual understanding, value realization, and contextual interaction dimensions. Available in-person or remotely as a service offering.
• Ricerca e Selezione del Personale Personnel research and selection services registered with the national labor agency registry. Specializes in recruiting IT technical staff, administrative employees, communication experts, digital promoters, and secretarial assistants, as well as highly qualified positions such as executives, engineers, and lawyers.

Quantifiable outcome

• 92/100 KPI score in first-year Gender Equality certification (up from 86.25 baseline), achieving 7% improvement year-over-year
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• InfoCamerecoreTechnology or Integration · 1 January 2009InfoCamere is the primary technology partner and data center operator for IC Outsourcing. IC Outsourcing's digital infrastructure (including the LOGICO.cn platform) is hosted within InfoCamere's ACN-qualified cloud data center, which is TIA 942 compliant and monitored by InfoCamere's SOC performing over 100,000 daily integrity controls. InfoCamere is also the principal shareholder of IC Outsourcing.
• UnioncamerecoreStrategic or Co-development Partner · 1 January 2009Unioncamere is the national association of Italian Chambers of Commerce and a founding shareholder of IC Outsourcing. Joint initiatives include the PID (Punto Impresa Digitale) project, Eccellenze in Digitale (in partnership with Google), and ID On Site digital promotion programs, all coordinated through Unioncamere's institutional framework.
• CCIAA – Italian Chambers of Commerce (as consortium shareholders)coreOthers · 1 January 2009IC Outsourcing is owned by Italian Chambers of Commerce (CCIAA) including CCIAA di Torino, Padova, Roma, Metropolitana di Milano Monza Brianza e Lodi, Vicenza, Bologna, Firenze, and others. These entities are simultaneously the consortium's shareholders, primary customers, and service delivery partners, operating across 56 Chambers to deliver centralized IT, archival, and administrative services.
• EcocervedsupportingTechnology or Integration · 1 January 2009Ecocerved (Environmental Chamber of Commerce Information Company) is a consortium shareholder of IC Outsourcing, providing environmental data and digital services coordination within the Chamber of Commerce system.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Regional players

• GPI: Italian IT services group focused on healthcare and public administration, including document management and back-office outsourcing. Comparable as a regional Italian IT outsourcing player with a PA-heavy customer base, although with healthcare rather than Chamber-of-Commerce specialization.

Emerging players

• Piteco: Italian fintech software provider specializing in treasury, cash management and document workflow for enterprises and financial institutions. Comparable as an Italian-headquartered provider of specialized document and workflow software, though targeting finance rather than the Chamber/PA segment.

Broad incumbents

• Dedagroup: Italian IT services and software group serving public administration, finance and healthcare with document/process management and outsourcing capabilities. Overlaps with ICO's managed services and digital transition mandates, particularly for non-Chamber PA and enterprise clients.
• SIA Group: Italian fintech and payments infrastructure provider with adjacent public-sector and institutional document workflow capabilities. Relevant peer given its Italian institutional footprint and regulated-document infrastructure experience, though its primary focus is payments rather than document management.
• Engineering Ingegneria Informatica: One of Italy's largest IT services groups, with significant public sector and digital transformation mandates including document management, application outsourcing and systems integration. Comparable in scale and PA exposure, but with a far broader industry footprint than ICO.
• Maggioli: Long-established Italian software and services provider to public administration, including document management, digital preservation and PA digital transition. Comparable to ICO as a broader incumbent in the Italian PA information management space with overlapping CAD/AgID-aligned offerings.
• Lutech: Italian IT services and cloud provider with significant public sector and enterprise digital transformation exposure. Comparable as a broader Italian incumbent offering managed services, cloud infrastructure and document/ERP-adjacent solutions that overlap with ICO's outsourcing and digital transition mandates.

Others

• Zucchetti: Italy's largest software house, providing HR, document management and PA solutions. ICO currently routes recruitment through Zucchetti's HR portal; Zucchetti is an adjacent ecosystem participant offering competing HR/payroll and document management products in the same Italian market.

Direct peers

• InfoCamere: The IT infrastructure arm of the Italian Chamber of Commerce system and ICO's principal shareholder and technology partner. Directly comparable as the in-house technology provider to the same CCIAA network ICO serves, operating the ACN-qualified data center that hosts LOGICO.cn.
• Ecocerved: Consortium company owned by Italian Chambers of Commerce providing environmental data and digital services. A direct peer given its shared consortium ownership structure, Chamber system customer base, and overlap with ICO's RENTRi-related services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ICOutsourcingsocial
• LinkedInlinkedin.com/company/icoutsourcing/mycompany
• Instagraminstagram.com/ic_outsourcing/?hl=it

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IC Outsourcing