SNEHA

What SNEHA does

SNEHA (Society for Nutrition, Education and Health Action) is a Mumbai-based non-governmental organization founded in 1999 by neonatologist Dr. Armida Fernandez to address health inequities faced by vulnerable women and children in urban informal settlements. The organization pursues a continuum-of-care model spanning reproductive, maternal, newborn, child, and adolescent health (RMNCH+A), delivered through a portfolio of programs including the SNEHA Centres Programme, Healthy Cities Programme, Aahar (child nutrition), Building Bridges (maternal and newborn health), the Mahila Arogya Samiti women's-group network, Sanjeevan Mobile Health Clinic (operated 2015–2019), and Romila Palliative Care (a 2022 BMC public-private partnership). Underlying technology components include the SNEHA Didi Chatbot (a text-based generative-AI health-information tool, launched March 2025), the TeamCare mobile application for community organizers, M-Health tools for community-based malnutrition screening, and patient management software used in mobile clinics. All services are provided free of charge to beneficiaries.

SNEHA's business model is that of a charitable society: revenue is sourced from individual donations, corporate CSR partnerships (Siemens India, Cipla Foundation, Mankind Pharma, ICICI Bank, Glenmark), and government grants and in-kind partnerships (NHM Maharashtra as Mother NGO, BMC, MCGM, KDMC, ICDS), with no fees charged to beneficiaries. Go-to-market is community-led rather than commercial — trained community organizers, volunteers, ASHA workers, and Mahila Arogya Samitis act as last-mile distributors of services and behaviour-change interventions. Cumulative reported outcomes include 152,650 pregnant women assisted (2016–26), 1,20,100 children screened for malnutrition, a 37% reduction in stunting among children aged 0–3 (2021–26), a 52% reduction in maternal anaemia, 4,410 palliative-care patients (2017–26), and formation of 8,075 Mahila Arogya Samitis across 95 Urban Local Bodies in Maharashtra. The organization is headquartered in Santa Cruz West, Mumbai, and operates within the Mumbai Metropolitan Region and the state of Maharashtra, India.

Name

SNEHA

Legal name

SNEHA (Society for Nutrition, Education and Health Action)

Website

https://snehamumbai.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

SNEHA is a Mumbai-based non-profit founded in 1999 that delivers free preventive and promotive healthcare to vulnerable women and children in urban informal settlements through community-led programs spanning maternal, newborn, child, and adolescent health. It operates the SNEHA Centres, Aahar nutrition, Romila Palliative Care, and an 8,075-strong Mahila Arogya Samiti network across 95 Maharashtra ULBs, funded by CSR and government partnerships.

Ownership category

akta.pro rank

Product category

Community Public Health Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Maternal, Newborn, Child & Adolescent Health (MNCAH) NGOs (HLAJAKAG)

akta.pro secondary industry

Maternal, Newborn, Child & Adolescent Health (MNCAH) Partnerships (HLAJAOAG)

Keywords

• Community health programs
• Maternal newborn care
• Child nutrition services
• Gender-based violence prevention
• Adolescent health education

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Philanthropic Funding: SNEHA relies primarily on donations from individuals, corporations, and foundations to fund its operations and programs. The organization accepts CSR (Corporate Social Responsibility) funding from companies as evidenced by references to CSR partnerships.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

SNEHA delivers community-based preventive and promotive healthcare to vulnerable women and children in Mumbai's urban informal settlements through a continuum-of-care model spanning maternal and newborn health, child nutrition, adolescent empowerment, gender-based violence prevention, and palliative care. Programs are operated via fixed community centres, mobile health clinics, home-based care, Mahila Arogya Samitis, and public-system partnerships, supported by technology tools such as the SNEHA Didi Chatbot, TeamCare Application, and patient management software. All services are provided free of charge and funded by donations, CSR, and grants.

Product overview

SNEHA (Society for Nutrition, Education and Health Action) is a non-governmental organization focused on preventive and promotive healthcare for vulnerable women and children in urban informal settlements. The organization operates a multi-pronged approach combining community-based programs (SNEHA Centres Programme, Healthy Cities Programme, Aahar, Building Bridges, Mahila Arogya Samiti), healthcare services (Sanjeevan Mobile Health Clinic, Romila Palliative Care), and technology solutions (SNEHA Didi Chatbot). Core focus areas include maternal and newborn health, child nutrition, adolescent empowerment, and prevention of violence against women and children. Support services include crisis helplines, telecounselling, and a dedicated Women's OPD for violence survivors. The SNEHA Knowledge Centre serves as a research and resource platform. Programs operate through community mobilization, public system partnerships, and evidence-based interventions.

Differentiator

Problem solved

Functional benefit

Brands

• Romila Palliative Care: Palliative care services for patients with life-limiting illnesses, established in partnership with BMC in 2022.
• Sanjeevan Mobile Health Clinic
• Aahar
• SNEHA Centre Programme
• SAMWAAD
• SNEHA Didi Chatbot

Products and services

• SNEHA Centres Programme Fixed community centres in urban informal settlements delivering integrated preventive and promotive health services covering maternal and newborn health, child nutrition, adolescent health, and violence prevention for women and children.
• Healthy Cities Programme Urban health initiative partnering with municipal corporations to strengthen public health systems and improve health outcomes in urban informal settlements.
• Aahar Programme Child Health and Nutrition program that addresses malnutrition through community-based management, screening, and partnership with government ICDS services.
• Building Bridges Programme Program focused on improving maternal and newborn health through community mobilization and partnerships with the public health system.
• Mahila Arogya Samiti (MAS) Women's health groups formed in urban slums for neighborhood health planning, action on social determinants of health, and monitoring local services in collaboration with ASHA workers.
• Sanjeevan Mobile Health Clinic Mobile health clinic providing preventive, promotive, diagnostic, and curative health services to underserved populations in Kalyan-Dombivali Municipal Corporation area, equipped with pathology, X-ray, and ECG services.
• Romila Palliative Care Palliative care services providing free home-based care and outpatient department services for patients with life-limiting illnesses, supporting both patients and caregivers.
• SNEHA Didi Chatbot Text-based conversational AI chatbot that bridges health information gaps for women and children in urban informal settlements.
• TeamCare Application Mobile application enabling Community Organizers to perform program activities more efficiently and effectively.
• Women's OPD for Crisis Intervention (Bhiwandi) Dedicated outpatient department providing crisis intervention and counselling services for survivors of gender-based violence in Bhiwandi.

Quantifiable outcome

• 37% reduction in stunting among children (0-3 years)
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Brihanmumbai Municipal Corporation (BMC)coreStrategic or Co-development Partner · 1 January 2022Public-private partnership to establish Romila Palliative Care, a model palliative care outpatient clinic for people with life-limiting illnesses. This is the first integrated palliative care service of its kind.
• National Health Mission, Maharashtra (NHMM)coreStrategic or Co-development Partner · 4 August 2016MOU signed for SNEHA to act as Mother NGO, collaborating with local NGOs to form 8,075 Mahila Arogya Samitis (women's health groups) across 95 Urban Local Bodies in Maharashtra. The program trained 1,600 state, ULB and NGO trainers.
• Kalyan-Dombivali Municipal Corporation (KDMC)coreStrategic or Co-development Partner · 1 January 2015Municipal corporation partnership for operating mobile health clinic services in underserved urban areas, providing preventive, promotive, diagnostic, curative, and referral services.
• Municipal Corporation of Greater Mumbai (MCGM)coreStrategic or Co-development PartnerLong-standing partnership with Mumbai's municipal corporation for health post scorecards, urban health initiatives, and community health programs.
• 32 Local NGOs in MaharashtraminorImplementation/ SI/ Consulting PartnerNGOs co-opted to help form Mahila Arogya Samitis across 95 Urban Local Bodies in Maharashtra under the Mother NGO program.
• ICDS (Integrated Child Development Services)coreStrategic or Co-development PartnerPartnership with government ICDS program for child health and nutrition services, including Anganwadi worker training and nutrition program delivery.
• ASHA WorkerscoreChannel Partner/ Reseller/ DistributorPartnership with Accredited Social Health Activists (community health workers) who serve as member secretaries of Mahila Arogya Samitis and facilitate community health outreach.

Scale indicators16 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• ARMMAN: ARMMAN is a Mumbai-based nonprofit using mobile health technology to improve maternal and child health outcomes across India. Like SNEHA, it focuses on RMNCH+A continuum of care and serves vulnerable women in urban informal settlements with measurable outcomes.
• Apnalaya: Apnalaya is a Mumbai-based NGO working in urban informal settlements on health, education, and livelihood. Comparable to SNEHA's community empowerment and urban health focus targeting vulnerable populations.
• Society for Education, Action and Research in Community Health (SEARCH): SEARCH is a leading Indian health NGO focused on community health, with strong research credentials and evidence-based programming comparable to SNEHA's approach over 25+ years.
• Swasti Health Catalyst: Swasti is an India-based public health NGO focused on vulnerable communities, including urban health, gender, and integrated wellbeing. Similar to SNEHA in community-led, systems-strengthening approaches to health equity.
• Committed Communities Development Trust (CCDT): CCDT is a Mumbai-based nonprofit serving vulnerable children, women, and persons with disabilities. Comparable to SNEHA's urban health and child welfare work in Mumbai and similar geographies.

Broad incumbents

• Save the Children India: Save the Children India is a large international NGO running maternal and child health, nutrition, and child protection programs across India. Comparable RMNCH+A and vulnerable-children focus to SNEHA's work.
• Piramal Swasthya: Piramal Swasthya is one of India's largest healthcare NGOs, operating primary care, maternal health, and telemedicine programs across multiple states. Comparable to SNEHA's mission but with broader geographic reach and corporate backing.
• PATH (India): PATH is a global health nonprofit with substantial India operations in maternal and child health, nutrition, and infectious disease. Comparable mission to SNEHA but with international scale and resources.
• UNICEF India: UNICEF India is a major multilateral funder and partner for maternal, newborn, child, and adolescent health programs. Its mission closely aligns with SNEHA's continuum of care approach and is often a partner or funding source for Indian NGOs.

Others

• Tata Institute of Social Sciences (TISS): TISS is a leading social work and public health institution that collaborates with NGOs on community health research and capacity building. Acts as an academic counterpart and policy influencer in the ecosystem SNEHA operates in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SNEHA4action
• YouTubeyoutube.com/snehamumbai
• Facebookfacebook.com/SnehaMumbai
• LinkedInlinkedin.com/company/society-for-nutrition-education-and-health-action-sneha-
• Instagraminstagram.com/snehamumbai_official

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about SNEHA