DigitoWork

What DigitoWork does

DigitoWork is a private, India-based IT services and SaaS company founded in 2015 and headquartered in Hyderabad, with a secondary office in Wilmington, Delaware. The company operates two interrelated businesses: an ISO 17025-certified security testing lab (Vulnerability Assessment and Penetration Testing, Ethical Hacking, Red Team, and Exploitation Testing services) and an integrated SaaS platform branded GetSupport that consolidates IT asset management, IT service management, FinOps, contract management, employee productivity tracking, audit and reconciliation, and specialized modules for healthcare, education, and manufacturing asset tracking including Bluetooth Low Energy indoor positioning. The lab's accreditation — the first of its kind in Telangana — and packaged compliance use cases for ISO 27001, GDPR, HIPAA, SOC2, FedRAMP, and PCI-DSS allow DigitoWork to serve compliance-driven buyers requiring audit-grade pentesting evidence, while the GetSupport platform is positioned as a tool consolidation play for IT and operations teams.

The company monetizes primarily through recurring subscription-style annual pentest packages (Essential, Plus, Premium tiers with publicly disclosed pricing), GetSupport platform subscriptions, and professional advisory engagements via its ASK practice. Go-to-market is direct sales-led, leveraging website CTAs (free security scans, strategy calls, demos) and content marketing via blog, LinkedIn, X, and YouTube, augmented by a Telangana and broader India field presence plus US-inbound support. Customer base is reported at over 100 organizations and is heavily skewed to early-stage startups and SMBs (named logos include iCode, Mitra, Vedhas, Tripee, Differentech, RDS, and Brand), with growing exposure to hospitals, manufacturing plants, and compliance-driven mid-market accounts. The company is founder-led by CEO Dinesh Mehn (Certified Master Black Belt, former GE professional) and appears bootstrapped, with no disclosed institutional funding; headcount sits in the 51-100 band.

Name

DigitoWork

Legal name

DigitoWork

Website

https://digitowork.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

DigitoWork is a Hyderabad-based IT services and SaaS firm operating an ISO 17025-certified penetration testing lab and the GetSupport integrated platform for IT asset management, ITSM, FinOps, and compliance use cases, serving SMBs, startups, healthcare, and manufacturing buyers in India and the US.

Ownership category

akta.pro rank

Product category

IT Asset Management and Cybersecurity Software

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Vulnerability Management & Penetration Testing Services (BPAEADAD)

akta.pro secondary industry

Application Security & DevSecOps Services (BPAKAHAJ)

Keywords

• Penetration testing services
• IT asset management
• Vulnerability assessment
• Cybersecurity testing
• IT service management

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. PEN Testing Services: Subscription-based penetration testing services with tiered pricing (Essential, Plus, Premium Security packages). Includes automated and manual testing, vulnerability assessments, final reports, and expert guidance for remediation.
2. Software Platform Subscription: GetSupport platform subscription providing IT asset management, employee productivity, FinOps, contract management, and security services. Organizations using GetSupport have reported 60% reduction in software costs by eliminating redundant applications.
3. Advisory Services: Strategic guidance to improve security, compliance, and IT performance through ASK advisory practice.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

DigitoWork provides an AI-powered GetSupport platform that unifies IT asset management, IT service management, employee productivity, FinOps, contract management, and audit & reconciliation into a single integrated system. Alongside the platform, the company operates an ISO 17025-certified security testing lab delivering managed penetration testing, vulnerability assessment, ethical hacking, and red team services. It also offers advisory consulting (ASK practice) for IT security and asset management strategy.

Product overview

DigitoWork offers a unified AI-powered SuperApp platform called GetSupport that consolidates multiple enterprise operations into a single integrated system. The platform provides IT Asset Management, IT Service Management, Employee Productivity Management, FinOps, Contract Management, Audit & Reconciliation, and Fixed Asset Management modules. Alongside the platform, DigitoWork operates an ISO 17025-certified security testing lab offering Vulnerability Assessment and Penetration Testing (VAPT) services with three tiered security packages (Essential, Plus, Premium). The company also provides specialized Hospital Asset Management and Education Asset Management modules, plus Advisory Services (ASK practice) for strategic IT security and asset management guidance.

Differentiator

Problem solved

Functional benefit

Brands

• GetSupport: AI-powered SuperApp platform that unifies IT support, asset management, employee productivity, FinOps, contract management, and ticketing into a single integrated solution.
• ASK

Products and services

• GetSupport Platform AI-powered unified SuperApp platform for enterprises that consolidates IT asset management, employee productivity management, FinOps, contract management, service desk, and audit & reconciliation into a single integrated interface. Replaces multiple point tools to deliver reported 60% software cost reduction, 35% productivity improvement, and 50% fewer internal support tickets.
• Vulnerability Assessment and Penetration Testing (VAPT) ISO 17025-certified managed security testing services including vulnerability assessment, penetration testing, ethical hacking, red team exercises, and exploit testing for web applications, APIs, mobile apps, networks, and infrastructure. Sold under three subscription tiers (Essential, Plus, Premium Security) with annual billing. Targets SMBs, enterprises, and compliance-driven buyers.
• Advisory Services (ASK Practice) Strategic advisory and consulting services (ASK practice) covering IT FinOps, automation, sustainability, and IT security advisory to help clients improve security posture, compliance, and IT performance.

Quantifiable outcome

• 60% reduction in software costs by eliminating redundant applications
• +4 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• ServiceNow: Enterprise leader in ITSM, ITAM, and workflow automation. Represents the upper bound of competition for GetSupport in enterprise deals, particularly where deep integration with ITSM workflows is required.
• Freshworks (Freshservice): Mid-market and enterprise ITSM/ITAM platform with strong SMB and mid-market traction. Comparable to GetSupport's ITSM and asset management modules but with much broader market reach and brand.
• ManageEngine (Zoho): Broad IT management suite (ITAM, ITSM, endpoint management, security) from India-based Zoho. Competes with the full GetSupport SuperApp footprint at significantly greater scale and with deeper module functionality.
• Qualys: Enterprise vulnerability management and security testing platform with broad compliance coverage. Comparable to DigitoWork's VAPT offering at a much larger scale, particularly for compliance-driven buyers.
• Ivanti: IT asset management, endpoint security, and service management vendor. Competes with the ITAM, endpoint, and ITSM modules within GetSupport, particularly in mid-market and enterprise accounts.

Direct peers

• Astra Security: India-based VAPT and automated penetration testing platform targeting SaaS and SMB customers. Closely comparable to DigitoWork in service offering, customer segment, and India-based operations.
• HackerOne: Penetration testing as a service platform with global customer base. Directly comparable subscription-style model and VAPT offering, though primarily platform-mediated vs DigitoWork's lab-driven approach.
• Cobalt: Pentest-as-a-Service platform delivering continuous, on-demand penetration testing via a vetted tester network. Comparable subscription VAPT model and target buyer profile (tech-forward mid-market and enterprise).
• Indusface: India-based application security and VAPT provider with subscription-based penetration testing and compliance-driven engagements. Directly comparable on geography, service mix (VAPT + AppSec), and compliance frameworks served.
• Securden: India-based IT asset management, privileged access, and IT security software vendor. Highly comparable to the GetSupport ITAM/ITSM and software license management modules from a same-region, similar-buyer perspective.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/seesecake
• YouTubeyoutube.com/channel/UCaORXUUvEp5sm_dnRd9CGww
• LinkedInlinkedin.com/company/digitowork
• Facebookfacebook.com/digitowork

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DigitoWork