City of Casper

What City of Casper does

The City of Casper is a municipal corporation and government entity headquartered at 200 N David St, Casper, Wyoming, providing a broad portfolio of public services to residents, businesses, and visitors of Casper and surrounding Natrona County jurisdictions (Natrona County, Evansville, Mills, Bar Nunn). Core service lines include water/wastewater/stormwater utilities, solid waste and recycling (~135,000 tons/year at the regional landfill), public safety (Casper Police Department, Casper Fire-EMS, Metro Animal Shelter), transit (LINK fixed-route and ASSIST paratransit with a 22-vehicle fleet and 160,000+ annual rides), code enforcement and building inspections (~1,500 contractor licenses and 6,000–7,000 inspections annually), planning and zoning, and a diversified recreation portfolio spanning five facilities plus Hogadon Basin Ski Area and Fort Caspar Museum.

The underlying technology stack is a conventional municipal SaaS ecosystem: Tyler Portico (Casper 311 citizen request portal), EnerGov Self Service (online permitting/licensing), ArcGIS/GeoSMART (parcels, zoning, traffic counts, road closures, StoryMaps surveys), Active Communities (recreation registration), CityProtect (online crime reporting), Municode (municipal code), Municipal Online Payments (utility billing), and GovernmentJobs.com (HR/recruitment). Operational infrastructure includes ~6,800 publicly owned trees, eight recycling depots, RFID-enabled ski passes at Hogadon, and a planned 2027 citywide automated voice announcement system.

The revenue model is diversified and tax-funded: property and one-cent general sales taxes (plus a temporary 6% SPEC sales tax authorized in November 2024 for up to $18.2M in capital projects), usage-based utility fees, transaction-based permits and licenses, usage-based recreation and facility fees, solid waste and recycling fees, federal/state grants ($4.17M Wyoming Business Council, $119,800 DOE, $35,000 NRPA, $55,000 Natrona County among recent wins), and tourism spending estimated at 25–35% of Natrona County sales tax. The City is governed by an elected Mayor and Council with executive administration led by an incoming City Manager (Janine Jordan, starting late December 2025/early January 2026, succeeding interim manager Zulima Lopez).

Name

City of Casper

Legal name

City of Casper, Wyoming, a municipal corporation

Website

https://casperwy.gov

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The City of Casper is a municipal corporation providing utilities, transit, public safety, recreation, solid waste, and permitting services to residents, businesses, and visitors of Casper, Wyoming and surrounding Natrona County jurisdictions, funded by taxes, user fees, and federal/state grants.

Ownership category

akta.pro rank

Headquarters

HQ city

Casper

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property and Sales Taxes: Primary revenue stream through property taxes and a one-cent general sales tax; supports general fund operations and the SPEC (Specific Purpose Excise Tax) which provides up to $18.2M for capital projects.
2. Utility Fees: Water, wastewater, and stormwater utility charges billed to residential and commercial customers.
3. Permits and Licenses: Approximately 1,500 contractor licenses issued annually plus building permits; 6,000–7,000 building inspections performed each year.
4. Solid Waste and Recycling Fees: Commercial trash collection (1-yard $79, 2-yard $104, etc.), roll-off container rentals, and on-call bin services. Operations handle approximately 135,000 tons of waste annually at the Casper Regional Landfill.
5. Recreation and Facility Fees: Memberships, day passes, and program fees at Casper Recreation Center, Casper Ice Arena, Casper Family Aquatic Center, Casper Municipal Golf Course, and Hogadon Basin Ski Area. Museum admissions and rental fees also contribute.
6. Government Grants: Federal and state grants for specific projects, including $119,800 from U.S. DOE for streetlight master plan, $35,000 from NRPA for youth sports, and $4.168M from Wyoming Business Council for North Platte Park utilities.
7. Tourism Revenue: Tourism spending is estimated to drive 25–35% of Natrona County sales tax revenue, supporting facilities and programming at Hogadon Basin, museums, and events.
8. Donations and Sponsorships: Private donations and community fundraising for parks and recreation projects (e.g., Rotary Club of Casper fundraising for Crossroads Adventure Park).

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels9 records

Core offering

The City of Casper is a municipal government corporation delivering diversified civic services to residents, businesses, and visitors of Casper, Wyoming and surrounding Natrona County municipalities. Core offerings span public safety (police, fire-EMS), utilities (water, sewer, stormwater, trash and recycling), public transit (Casper Area Transit LINK and ASSIST), recreation facilities (Recreation Center, Ice Arena, Aquatic Center, Golf Course, Hogadon Ski Area), cultural amenities (Fort Caspar Museum, Parks and Trails), permitting and licensing, animal services, cemetery services, and metropolitan transportation planning. Services are funded through property and sales taxes, user fees, and federal/state grants, and delivered through City Hall, physical facilities, and digital platforms including Casper 311 (Tyler Portico), EnerGov permitting, and ArcGIS/GeoSMART.

Product overview

City of Casper operates a portfolio of municipal services — rather than a single unified product — delivered as a connected set of civic platforms, public-safety services, utilities, recreation facilities, and cultural amenities. At the digital layer, the City provides Casper 311 (Tyler Portico) for citizen service requests, the EnerGov-powered Online Permitting (CSS) Portal for building permits, ArcGIS-based GEOSMART Maps for zoning, parcels, traffic counts, road closures, and StoryMaps surveys, and the Active Communities platform for recreation program registration. Operational offerings include the LINK and ASSIST transit services, Casper Family Aquatic Center, Casper Ice Arena, Casper Municipal Golf Course, Casper Recreation Center, Fort Caspar Museum, Hogadon Basin Ski Area, Parks and Trails, Metro Animal Services, Casper Police Department, Casper Fire-EMS, Highland Cemetery, City of Casper Utilities, the Central Wyoming Regional Water System, Planning and Zoning, Code Enforcement, Engineering, Trash/Recycling/Composting at the Casper Regional Solid Waste Facility, Sewer/Wastewater, Stormwater, Urban Forestry, and the Casper Area MPO transportation-planning function. Back-office support (City Council, Finance, Clerk, Municipal Court, Human Resources, Boards and Commissions) ties these products together as a single municipal organization.

Differentiator

Problem solved

Functional benefit

Brands

• Casper Area Transit: City-operated public transit system serving Casper, Natrona County, Evansville, Mills, and Bar Nunn since May 8, 2021, providing LINK fixed-route and ASSIST door-to-door services with 160,000+ annual rides.

Products and services

• Casper 311 Citizen Request Portal (Tyler Portico) Self-service portal where residents can report potholes, damaged or missing signs, streetlight outages, damaged/missing trash containers, and code violations, and submit related service requests to the City of Casper.
• Online Permitting (CSS) Portal Self-service permitting portal used by the City of Casper Building and Inspections Division for permit applications, contractor licensing, and inspection scheduling.
• GEOSMART Maps (ArcGIS Open Data) Interactive mapping and open-data platform providing parcel search, zoning maps, traffic counts, road closures, polling locations, park facility locator, and StoryMaps-based citizen surveys.
• Casper Area Transit (LINK and ASSIST) Public transit system including the fixed-route LINK system and door-to-door / ADA complementary paratransit ASSIST service, supported by a 22-vehicle fleet with vehicle tracking, radios, and tablets that scan passes into federal reporting software; an automated voice announcement system is planned for 2027. Delivered over 160,000 rides annually.
• Casper Family Aquatic Center and Outdoor Pools City-run aquatics facilities including the Casper Family Aquatic Center, outdoor pools (including Paradise Valley Pool), swimming lessons, and water exercise programs. Paradise Valley Pool hosts free community events such as "Floatopia" in partnership with the Community Recreation Foundation.
• Casper Ice Arena City-operated ice arena offering public skating, youth and adult hockey, figure skating, birthday parties and ice rentals, and learn-to-skate programs. Hosts the Casper Warbirds hockey team and is the subject of a planned 2nd Sheet of Ice Project.
• Casper Municipal Golf Course City-operated 19-hole golf course offering tee times, leagues, adult and junior clinics, events, the on-site 19th Hole Restaurant and Bar, and youth tournament programming.
• Casper Recreation Center Indoor recreation facility offering memberships and day passes, school-age care/camps, toddler, youth, tween/teen, and adult programs, free family events, and registration for Summer 2026 Adventure Camp and Casper Youth Leadership Camp.
• Fort Caspar Museum City-operated museum with exhibits (including the "Wyoming Celebrates" semiquincentennial exhibit through February 2027 and a Wyoming Navy exhibit), school programs, Living History Saturdays, facility and park rentals, an online collections database, and walking tours. Located at 4001 Fort Caspar Road.
• Hogadon Basin Ski Area City-operated ski area on Casper Mountain offering season passes (RFID-based), lift tickets, lessons through a Checkfront-powered snowsports school, equipment rentals, an on-mountain café (Spillway Café / Slalom Sam's Bar), and a 10% facility fee funding a future chairlift replacement.
• Parks and Trails City parks system including Holiday Square, park and facility rentals, athletic fields (baseball, softball, soccer), trails, and the Washington Park Revival initiative. Manages Healing Park on Conwell holiday light installation RFPs and approximately 6,800 publicly owned trees.
• Metro Animal Services and Metro Animal Shelter Animal control and sheltering services offering adoption, licensing and microchipping, animal protection services, Trap-Neuter-Return (TNR), a Spay/Neuter Fund, and volunteer opportunities. The shelter is being replaced via the voter-approved Specific Purpose Sales and Use Tax (SPEC), with construction underway at 2392 East Metro Road.
• Casper Police Department Services Municipal police department offering community policing services, online crime reporting via CityProtect, and the 2026 Area Initiative Project that assigns area commanders to each of the city's six geographic areas for proactive neighborhood safety collaboration.
• Casper Fire-EMS Fire and emergency medical services department with operations, Community Risk Reduction, training, and a Fire Station #1 replacement project funded by the SPEC tax passed in November 2024.
• Highland Cemetery City-operated cemetery with online burial records search, burial location signage, decorations policy, cemetery fees, and seasonal spring cleanup. Home to nearly 1,200 trees.
• City of Casper Utilities Water and sewer utilities including online bill payment, billing and collection cycles, drinking water quality reports, residential and commercial rates, hydrant meter reading, payment assistance, the Casper Pipe Project (lead pipes), water conservation programs, and the Local Assessment District (LAD) program.
• Central Wyoming Regional Water System Joint Powers Board water system serving Casper and surrounding areas, including Joint Powers Board meetings, budgets, reports, customer service, and a Groundwater Guardian Team.
• Code Enforcement Services Code enforcement covering accessory buildings, alley maintenance, dangerous buildings and trees, fences, garage sales, home occupations, junk and junk vehicles, litter and trash, parkway standards, recreational vehicles, residential outside storage, signage, weeds/dandelions, and zoning regulations. Integrated with Casper 311 for violation reporting.
• Planning and Zoning Services Planning and zoning services including applications and forms, comprehensive plan, National Flood Insurance Program references, Natrona County plats and covenants, planned unit development guidelines, plans and studies, wireless applications, and a zoning map / property lookup tool.
• Engineering Services Engineering services for construction projects, fiber optics documentation, final payment notices, maps, permits and construction applications, and projects such as the North Platte Park Utilities Project ($4.5M, partly funded by Wyoming Business Council BRC).
• Trash, Recycling, and Composting Services Residential and commercial trash collection, eight city recycling drop-off depots, the Casper Regional Solid Waste Facility (landfill), electronics recycling, Christmas tree recycling, hazardous waste drop-off, branch collection (April and October), November bagged-leaf collection, commercial cardboard/white-paper recycling, and a compost yard producing industrial-grade compost and woodchips sold at wholesale during the Earth Day Sale.
• Sewer and Wastewater Services City sewer and wastewater services including FOG (fats, oils, grease) prevention guidance, the Casper Pipe Project for lead pipe replacement, and wastewater collection management.
• Stormwater Services City stormwater management program supporting drainage, water quality, and floodplain compliance.
• Urban Forestry Services Urban forestry management for Casper's approximately 6,800 publicly owned trees, including the Yard Call request service, tree fund donations, Healing Park holiday lights RFP, and post-Storm Atlas rebuilding (prior count was nearly 15,000 trees).
• Casper Area MPO (Metropolitan Planning Organization) Metropolitan planning organization coordinating regional transportation studies, plans, and projects such as the Robertson Road Corridor Study, traffic counts, the Casper Parking Plan, and the Casper Area Transit service.
• Casper Recreation Programs and Classes (Active Communities) Online registration platform for Casper Recreation Division programs, classes, camps, leagues, and tournaments via anc.apm.activecommunities.com/casper.
• CityProtect Online Crime Reporting Third-party crime reporting platform accessible to Casper Police Department for non-emergency online reporting.
• Building and Inspections Services Building and Inspections Division services including online permitting via the EnerGov CSS portal, building and fire codes, permit information, engineering and climatic criteria, inspection scheduling, contractor licensing (~1,500 licenses issued annually), and monthly building reports (~6,000–7,000 inspections per year).
• Marion Kreiner Park Skate Park and Pump Track New, professionally designed skate park and pump track at Marion Kreiner Park for skateboards, scooters, and bicycles, integrated with splash pad and outdoor pool.
• Girls' Sports Discovery Camp (NRPA pilot) Casper Recreation Division's Girls' Sports Discovery Camp funded by a $35,000 grant through NRPA's Increasing Access to Youth Sports Community of Practice, expanding access for girls in youth sports and using the "Get Her in the Game" playbook.
• Adventure Camp and Casper Youth Leadership Camp Summer 2026 youth programming by the Casper Recreation Division. Adventure Camp runs June 1–August 21 for ages 6–12 (full-day supervised care, weekly themes, three-month swim pass, free lunch and snack). Casper Youth Leadership Camp runs July 27–August 14 for ages 11–14 with leadership development, career exploration, certifications, and guest speakers.

Named customers2 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Community Recreation FoundationcoreStrategic or Co-development PartnerCo-sponsors of community events including Floatopia and the Wyoming Celebrates exhibit, and co-organizer of the Youth Leadership Camp.
• Rotary Club of CaspercoreGTM or Marketing PartnerCoordinated fundraising efforts in support of the Crossroads Adventure Park project.
• Central Wyoming Trails AlliancecoreStrategic or Co-development PartnerPartnered on development of the Mike Sedar Park all-wheel recreation area for bikes and skateboards.
• HDR EngineeringcoreImplementation/ SI/ Consulting PartnerConsulting partner conducting the Robertson Road Corridor Study.
• Wyoming Department of TransportationcoreStrategic or Co-development PartnerIntergovernmental coordination partner on the Robertson Road Corridor Study.
• Natrona CountycoreStrategic or Co-development PartnerIntergovernmental partner coordinating on the Robertson Road Corridor Study and joint regional solid waste and recreation services.
• City of LaramieminorStrategic or Co-development PartnerIntergovernmental coordination on the Robertson Road Corridor Study.
• City of MillsminorStrategic or Co-development PartnerIntergovernmental coordination on the Robertson Road Corridor Study; also a partner in regional solid waste services.
• BladeEdge Ventures LLCminorOEM/ Whitelabel/ Licensing PartnerHolds a rental agreement at the Casper Ice Arena for skate rental and sharpening services.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Regional players

• City of Pueblo: Colorado mid-size city with comparable aging-infrastructure challenges, transit and recreation portfolios, and small-metro economic-base dynamics. Operates in a different state with a different funding environment.
• City of Sioux Falls: Larger South Dakota city with comparable municipal service breadth and similar population trajectory. Operates in an adjacent region with the same rural-Midwest service context but at a different scale.
• City of Fort Collins: Colorado mid-size city with comparable recreation portfolio (golf, ice arena, aquatic center) and similar approach to citizen engagement platforms and sustainability programs. Operates in a different state with a different tax structure.

Direct peers

• City of Cheyenne: Wyoming's capital and largest city. Comparable as a same-state Wyoming municipal government providing utilities, transit, recreation, and public safety with a similar rural-Western service mix and Wyoming-tax-funded budget structure.
• City of Bismarck: North Dakota capital city, comparable in scale, energy-economy exposure, and full municipal service portfolio (utilities, transit, recreation, public safety) serving a similar small-metro population in an adjacent Great Plains state.
• City of Billings: Montana's largest city, comparable in mid-size regional-metro role, energy-economy exposure, and a full municipal service portfolio (utilities, transit, recreation, solid waste, public safety) anchored in a similar Mountain West economic base.
• City of Rapid City: South Dakota mid-size regional hub with comparable municipal services including transit, parks, utilities, and solid waste. Similar tourism dependence (near Mount Rushmore) and small-population tax-base dynamics.
• City of Laramie: Wyoming's third-largest city and the prior employer of Casper's incoming City Manager. Directly comparable municipal operations including utilities, transit, recreation, and code enforcement serving a similar Wyoming-population base.
• City of Gillette: Wyoming energy-economy city of similar size. Comparable municipal service portfolio and small-city Wyoming tax-base dynamics, with similar exposure to commodity cycles and rural service-area challenges.

Broad incumbents

• City of Boise: Larger Idaho city, but a useful comparator for mid-size Mountain West municipal service delivery, transit modernization, and parks/recreation investment patterns relevant to Casper's growth trajectory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCK-zvDPcmvu0mPRD2LPc6ng
• Facebookfacebook.com/cityofcasper
• Xx.com/casperwyompo
• LinkedInlinkedin.com/company/city-of-casper

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Casper