City of Billings

What City of Billings does

City of Billings is the municipal government of Billings, Montana — the largest city in the state and the primary metropolitan hub for a multi-state trade area spanning Montana, Wyoming, North Dakota, and South Dakota. The entity serves a metropolitan population of more than 185,000 residents, providing the full suite of municipal services including public safety (police, fire, emergency response), utilities (water, sewer), transportation infrastructure, parks and recreation, municipal court, code enforcement, permitting, and economic development programs. As a political subdivision of the State of Montana, it is funded through a diversified public revenue base: property taxes (primary), utility fees and charges, permit and license fees, and municipal court fines and fees. It is not a privately owned entity and has no shareholders, investors, or stock listing.

The organization's service delivery operates through a hybrid in-person and digital channel model. City Hall at 316 N. 26th Street anchors walk-in services, while a CivicPlus-powered website (billingsmt.gov) serves as the primary digital citizen portal. The technology stack integrates several specialized third-party platforms: CityView for permit application and tracking, an ArcGIS-based Interactive Mapping Library for geographic data, Everbridge's Yellowstone County Informed system for county-wide emergency alerts, and an online payments platform for utility bills, fines, and fees. Citizen engagement is multi-channel, spanning Facebook, LinkedIn, YouTube, Nextdoor, a Spotify podcast series, email notification subscriptions, public City Council and Board meetings, and a Code Enforcement Blog. The "Magic City" brand anchors the city's positioning around regional medical, financial, retail, and cultural amenities, with proximity to Yellowstone National Park and the Beartooth Mountains cited as quality-of-life advantages.

Name

City of Billings

Legal name

City of Billings

Website

https://ci.billings.mt.us

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

City of Billings is the municipal government of Montana's largest city, serving 185,000+ metro residents with public safety, utilities, permitting, parks, and court services via City Hall and a CivicPlus-powered digital portal spanning Montana, Wyoming, North Dakota, and South Dakota.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Utilities (221), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Customer Billing & Revenue Management (rate configuration, billing, adjustments, revenue assurance) (EUANAIAC)

Keywords

• Municipal government services
• Public utility services
• Permit and licensing
• Public safety services
• Parks and recreation

Headquarters

HQ city

Billings

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: Primary municipal revenue source from property taxes levied on residential and commercial properties within city limits
2. Utility Fees and Charges: Fees for water, sewer, and other municipal utility services provided to residents and businesses
3. Permit and License Fees: Fees collected for building permits, business licenses, and other regulatory permits issued by the city
4. Municipal Court Fines and Fees: Fines and fees collected through the Municipal Court system for violations and legal proceedings

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

City of Billings is a municipal government entity that provides essential public services to residents and businesses within the Billings metropolitan area. Core offerings include public safety (police, fire, emergency response), municipal utilities (water, sewer), transportation infrastructure, parks and recreation, building permits and business licensing, municipal court services, code enforcement, and community development programs. Services are delivered through City Hall, online portals, and field operations.

Product overview

City of Billings operates a unified digital services platform centered on its official municipal website, augmented by specialized sub-platforms for permits (CityView Portal), mapping (Interactive Mapping Library), court services, code enforcement, and parks and recreation. The main website serves as the primary citizen-facing portal, integrating online payment capabilities, meeting calendars, neighborhood task forces, and community notifications. Built and maintained by CivicPlus, the platform reflects a modular architecture where the central website connects to purpose-built applications for specific municipal functions.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Billings Official Website The main municipal government website providing citizens access to city services, government information, online payments, permits, meeting schedules, and community resources. It serves as the primary citizen-facing portal integrating online payment capabilities, meeting calendars, neighborhood task forces, and community notifications.
• CityView Portal Online portal for permit applications and management, allowing citizens and contractors to submit and track permit requests electronically for building, development, and other regulatory permits.
• Interactive Mapping Library ArcGIS-based mapping platform providing access to city maps, geographic data, and spatial information for residents and businesses.
• Municipal Court Services Online court services including case information, court schedules, and legal proceedings for municipal violations handled through the City of Billings Municipal Court system.
• Code Enforcement Services Platform for reporting and tracking code enforcement issues, property violations, and neighborhood concerns with a dedicated blog for community standards updates.
• Online Payments Digital payment platform enabling citizens to pay utility bills, fines, fees, and other city charges online through a web-based system.
• Parks & Recreation Parks and recreation services including facility reservations, program registrations, and trail and park information managed by the Billings Parks Department.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Others

• CivicPlus: Provider of the official website platform that underpins City of Billings' digital citizen engagement. Enabling vendor whose product defines the city's primary resident-facing service delivery channel.
• Tyler Technologies: Vendor of the CityView permitting platform used by City of Billings and a leading provider of municipal ERP, permitting, and public-sector software. Ecosystem participant whose product footprint directly shapes Billings' operating model.

Direct peers

• City of Missoula: Second-largest Montana municipal government. Operates the same mix of utilities, permitting, public safety, and parks services for a comparable mid-size metro population, making it the closest structural peer to City of Billings.
• City of Great Falls: Montana municipal government of similar service scope — utilities, permitting, public safety, and parks — serving a smaller metropolitan population. Directly comparable operating model and revenue mix within the same state regulatory framework.
• City of Bozeman: Fast-growing Montana municipal government providing the same core municipal services (utilities, permits, code enforcement, public safety). Comparable in service-line breadth while differing in growth profile.

Regional players

• City of Sioux Falls: South Dakota's largest city and regional economic hub with similar municipal service breadth and a comparable metropolitan population band. Strong functional analog as a self-funding municipal operator.
• City of Fargo: Largest city in North Dakota providing a comparable portfolio of municipal services (water, sewer, permits, public safety). Sits at similar metropolitan scale and serves a comparable role as a regional hub.
• City of Cheyenne: Wyoming state capital municipal government offering the same municipal service stack (utilities, permits, court, public safety). Comparable scale and function within the broader regional economy that Billings anchors.
• City of Casper: Wyoming's largest city municipal government, providing comparable utilities, permitting, and public safety services. Regional peer serving an adjacent catchment in the same four-state trade area anchored by Billings.
• City of Rapid City: South Dakota municipal government of similar mid-size scale and tourism-adjacent positioning (near Mount Rushmore). Operates an analogous municipal services portfolio in the same regional trade catchment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@cityofbillings5834
• Facebookfacebook.com/Billings-MT-City-Government-74352842013
• LinkedInlinkedin.com/company/city-of-billings

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Billings