Creative Options
Creative Options, Inc. is a Maryland-based 501(c)(3) nonprofit founded in 1992 that delivers disability support services — residential, day habilitation, employment, and in-home personal support — to individuals with intellectual and developmental disabilities in the Baltimore Metropolitan area, funded entirely through Maryland state agency contracts.
- Company typePrivate
- Founded1992
- HeadquartersRosedale, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Creative Options does
Creative Options, Inc. is a private, non-profit 501(c)(3) organization founded in 1992 and headquartered in Rosedale, Maryland, that delivers disability support services to individuals with intellectual and developmental disabilities across the Baltimore Metropolitan area. The company operates four interconnected core service programs: Day Habilitation (Adult Day Support Services, operating Monday through Friday at a Rosedale facility), Residential Support Services (over 40 housing units throughout Baltimore metro), Employment Services (job coaching, career development, and placement with local employers), and Personal Support Services / FISS (in-home support through a network of home health and nursing referral agencies, serving over 30 individuals in Baltimore City and Baltimore County since 1998). The organization is funded entirely through contracts with three Maryland state agencies — the Developmental Disabilities Administration (DDA), Department of Human Resources (DHR), and Behavioral Health Administration (BHA) — all divisions of the Maryland Department of Health and Mental Hygiene. Individuals do not pay directly for services; revenue flows from state agencies based on individual needs assessments and service plans.
The business model is a managed-services delivery model under government contract. Creative Options maintains a layered management structure (CEO, CFO, Director of Fiscal Management, HR Deputy Director, two Directors of Residential Services plus three Assistant Directors, an Assistant Director of Day and Employment Services, a Clinical Services Manager, and Case Managers) and delivers services through a combination of direct residential housing, day-center programming, community-based employment placements with partner employers (community colleges, hospitals, restaurants, grocery stores, daycare centers, assisted living facilities, home remodeling firms), and in-home personal support via third-party home health agencies. There is no technology product offering, no AI/ML component, and no proprietary software; operational technology is limited to iCareManager for case management, ADP for payroll, Office 365, and a WordPress-based corporate website with a Facebook page for community engagement.
The company's go-to-market is community-led and state-system-driven: referrals originate from Maryland state eligibility determinations and partnerships with local employers, with minimal digital marketing beyond the website and Facebook. Geographic reach is strictly domestic and bounded within Maryland — Baltimore City, Baltimore County, and the broader Baltimore Metropolitan area. As a 501(c)(3) nonprofit, Creative Options has no parent company, no external investors, no disclosed funding rounds, and no M&A activity. The core strategic moat derives from the standing state contracts, the 30+ year operating history, the embedded local employer network, and the physical residential housing asset base across the Baltimore region.
Creative Options firmographics
Firmographics- Name
- Creative Options
- Legal name
- Creative Options, Inc.
- Website
- https://creativeoptionsmd.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Short description
- Creative Options, Inc. is a Maryland-based 501(c)(3) nonprofit founded in 1992 that delivers disability support services — residential, day habilitation, employment, and in-home personal support — to individuals with intellectual and developmental disabilities in the Baltimore Metropolitan area, funded entirely through Maryland state agency contracts.
- Ownership category
- akta.pro rank
Creative Options industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability Facilities (62321), Vocational Rehabilitation Services (6243), Vocational Rehabilitation Services (62431), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Housing Transition & Supported Living Navigation (EDAKANAK), Disability Employment & Vocational Rehabilitation (VR) Programs (EDAAAOAI), Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)
Keywords
Where Creative Options is headquartered
LocationHeadquarters
- HQ city
- Rosedale
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Creative Options business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- State Government Contracts: Creative Options receives funding from the State of Maryland Department of Health and Mental Hygiene (DHMH) through contracted services with Developmental Disabilities Administration (DDA), Department of Human Resources (DHR), and Behavioral Health Administration (BHA). Revenue is derived from providing supported services to Maryland citizens with disabilities under government-funded programs.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Creative Options product offering
Product offeringCore offering
Creative Options, Inc. provides community-based disability support services to individuals with intellectual and developmental disabilities across the Baltimore Metropolitan area in Maryland. Its four core programs are Day Habilitation (Adult Day Support), Residential Support Services (over 40 housing units), Employment Services (job coaching and career development with local employer partners), and Personal Support Services / FISS (in-home skilled case management for individuals with physical disabilities). All services are funded through contracts with Maryland state agencies and delivered directly to eligible individuals.
Product overview
Creative Options, Inc. is a private non-profit 501(c)(3) organization providing disability support services since 1992. The organization operates as a service provider rather than a software product company, offering four interconnected core service programs: Day Habilitation (Adult Day Support Services), Residential Support Services, Employment Services, and Personal Support Services (FISS). These services work together to support individuals with intellectual/developmental disabilities across multiple life domains, from housing and daily activities to employment and personal supports, all funded by Maryland state agencies including the Developmental Disabilities Administration (DDA), Department of Human Resources (DHR), and Behavioral Health Administration (BHA).
Differentiator
Problem solved
Functional benefit
Products and services
- Day Habilitation (Adult Day Support Services Program)
- Residential Support Services Operates over 40 housing units throughout the Baltimore Metropolitan area, providing supportive services including personal self-care training, domestic skills, food preparation, shopping, money management, and community integration to help individuals with developmental disabilities live successfully in their communities.
- Employment Services Partnerships with local businesses and state funding sources to develop employment opportunities. Provides career coaching, job coaching, soft skills development, and connections to resources such as transportation, childcare, housing, and financial planning to help individuals with disabilities obtain and retain employment. Placements span community colleges, state and federal agencies, hospitals, restaurants, daycare centers, assisted living programs, grocery stores, and home remodeling companies.
- Personal Support Services (FISS) In-home support services delivered through a network of home health agencies and nursing referral agencies to individuals with physical disabilities in Baltimore City and Baltimore County. Provides skilled case management services and coordination of support for more than 30 individuals.
Companies that use Creative Options
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles1 record
Creative Options technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Creative Options partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and supporting.
- Developmental Disabilities Administration (DDA)coreContracted by DDA to provide supports and services to Maryland citizens with disabilities. DDA is a division of the Maryland Department of Health and Mental Hygiene.
- Department of Human Resources (DHR)coreContracted by DHR to provide supports and services to Maryland citizens with disabilities.
- Behavioral Health Administration (BHA)coreContracted by BHA to provide behavioral health support services to Maryland citizens with disabilities.
- Local Businesses and EmployerscoreCreative Options partners with local businesses and state funding sources to develop employment opportunities for individuals with disabilities. Clients work at community colleges, state and federal agencies, restaurants, hospitals, daycare centers, assisted living programs, grocery stores, and home remodeling companies.
- Home Health Agencies and Nursing Referral AgenciessupportingThe Personal Support Services program provides in-home support through a network of home health agencies and nursing referral agencies for individuals with physical disabilities in Baltimore City and Baltimore County.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Creative Options competitors and assessment
Company assessmentDirect peers
- The Arc Baltimore: A Maryland-based nonprofit providing residential, day, employment, and case management services to individuals with intellectual and developmental disabilities in the Baltimore region — directly comparable service mix, customer base, and funding model (Maryland DDA contracts).
- SEEC (Seeking Equal Ethical Collaborative Community): Maryland-based nonprofit providing day, vocational, employment, and community-living services to individuals with developmental disabilities, operating in the same Baltimore/greater-Maryland region under DDA contracts.
- Chimes: Mid-Atlantic nonprofit providing residential, day, vocational, and behavioral health services to individuals with intellectual and developmental disabilities, with significant Maryland operations under DDA funding.
- Penn-Mar Human Services: Maryland-based nonprofit supporting individuals with developmental disabilities through residential, day, employment, and in-home services funded by state agencies — operates comparable four-pillar service model in the Baltimore/Maryland region.
- United Cerebral Palsy of Maryland: Maryland affiliate of UCP providing residential, in-home, and community-based services to individuals with cerebral palsy and developmental disabilities under DDA funding — directly overlapping customer base and funding mechanism.
- Jewish Foundation for Group Homes: Maryland/Virginia-area nonprofit operating residential and vocational programs for adults with developmental disabilities under state funding — closely comparable residential capacity and supported-employment model.
- The Arc of Maryland: State-level chapter organization serving individuals with intellectual and developmental disabilities in Maryland, providing advocacy, family support, and service coordination aligned with the same DDA-funded ecosystem.
- Community Services for Autistic Adults and Children (CSAAC): Maryland-based nonprofit providing residential, vocational, employment, and community-living services to individuals with autism and developmental disabilities, operating on similar state-contract funding model in the Baltimore/Washington region.
Broad incumbents
- Melmark: Multi-state nonprofit provider of residential, educational, vocational, and clinical services for individuals with intellectual/developmental disabilities and autism — broader geographic footprint but overlapping service taxonomy.
Others
- National Disability Institute: National nonprofit focused on financial inclusion and economic empowerment for people with disabilities — an ecosystem partner/adjacent organization rather than a direct service competitor, but operating in the same disability-services policy and funding landscape.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Creative Options social profiles
Digital presenceCreative Options financial estimates
Financial estimateRevenue estimate
Valuation estimate
Creative Options leadership team
Management profileNumber of profiles
Profiles10 records
Creative Options funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Creative Options M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Creative Options
What does Creative Options do?
Creative Options, Inc. provides community-based disability support services to individuals with intellectual and developmental disabilities across the Baltimore Metropolitan area in Maryland. Its four core programs are Day Habilitation (Adult Day Support), Residential Support Services (over 40 housing units), Employment Services (job coaching and career development with local employer partners), and Personal Support Services / FISS (in-home skilled case management for individuals with physical disabilities). All services are funded through contracts with Maryland state agencies and delivered directly to eligible individuals.
Is Creative Options a public or private company?
Creative Options is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Creative Options founded?
Creative Options was founded in 1992.
Where is Creative Options based?
Creative Options is headquartered in Rosedale, United States, in the North America region.
How does Creative Options make money?
One revenue line is on record: state Government Contracts.
Who are Creative Options's main competitors?
Direct peers on record are The Arc Baltimore, SEEC (Seeking Equal Ethical Collaborative Community), Chimes, Penn-Mar Human Services, United Cerebral Palsy of Maryland, Jewish Foundation for Group Homes, The Arc of Maryland and Community Services for Autistic Adults and Children (CSAAC). Melmark is listed as a broad incumbent. National Disability Institute is listed as an others.
Does Creative Options have an API?
No public API is recorded for Creative Options.
What industry is Creative Options in?
Creative Options's product category is Disability Support Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of HLADAIAI, Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors). Its NAICS code is 623210 and its SIC code is 8300.